The Hotel

Hotels
8.7
/10
Very Good
1,190 reviews

What Guests Say About Their Stay

Anthony
10.0
/ 10
Nous avons passé 3 jours exceptionnels dans cet Hôtel et nous sommes tellement déçue de devoir partir… Le meilleur Hôtel que nous ayons fait et notre petit garçon de 1 an et demi ne dira pas le contraire. Surtout ne changez pas ! Nous reviendrons au plus vite !
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Holly
10.0
/ 10
Friendly staff and perfect location - a beautiful park in the back yard and an easy walk to Sablon, Grand Place, and Mont des Arts. Beautiful views from the rooms and the best breakfast buffet we’ve experienced in three years of traveling Europe. The corner suites are well worth the money.
guy
10.0
/ 10
A modern hotel which is very comfortable. The lounge is worth the upgrade especially if you want somewhere to work.
In the Area
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38 Boulevard de Waterloo, Arrondissement Brussel-Hoofdstad, Sint-Gillis, City of Brussels, Belgium, 1000

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at The Hotel is a good choice when you are visiting Saint-Gilles. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Hotel

38 Boulevard de Waterloo, Arrondissement Brussel-Hoofdstad, Sint-Gillis, City of Brussels, Belgium, 1000
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Discover More About The Hotel

Location


Staying at The Hotel is a good choice when you are visiting Saint-Gilles.

About The Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Hotel exclusively for you.

The Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Hotel.

All facilities in The Hotel

Others The Hotel
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Meeting rooms
  • Conference rooms

General

  • Parking
  • Banquet
  • Parking (surcharge)

Things to Do

  • Romantic proposal packages
  • Spa

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Hotel

Important Note
  • Fee for full breakfast: approximately EUR 32 for adults and EUR 32 for children
  • Covered self parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.30 per room, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Hotel
423
Number of floors in The Hotel
27
Another facilities in The Hotel
Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in The Hotel

What are available facilities at The Hotel?
There are top facilites at The Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Hotel?
The standard check-in time at The Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Hotel provide breakfast?
Yes, The Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Hotel?
The Hotel is a 4.0-star hotel.
How many floors does The Hotel have?
The Hotel has 27 floors.
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More Reviews from Other Guests in The Hotel

Overall Ratings & Reviews The Hotel

Traveloka (3)
Other sources (1,187)
8.8
Very Good
From 1,187 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Hotel

Number of reviews per page
20
40
Top reviews
Antoine
icon-Business
Business
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Old fashioned
Amy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We enjoyed our room and had a great experience using the hotel spa. We had a not so great experience at the bar. The service was incredibly slow and when we finally got our drinks they brought a white wine when I had ordered a red. Otherwise this was a great location
Grace L
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Hotel is centrally located. The staff is friendly and helpful and the food in the Iris, exceptional. I would highly recommend this hotel.
Todd
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The place was clean, staff was very nice, the spa made the hotel- that part was amazing and well worth the trip (if you like spas) and it’s complimentary. We did have some issues - I booked a facial and the lady was a message therapist, not a professional esthetician. They did fix the issue. She would have been a fantastic message therapist, but make sure you double confirm your treatment. We had an issue with the shower leaking (had to use serval towels each morning to clean it up), we didn’t tell the hotel, but we told the cleaning lady so she didn’t think we were crazy people and using all of their towels. The lights went out mid- day one day on our floor (it lasted a few hours and we had to wait to get ready (not their fault, but sucked). The keys stopped working a few times and we had to go down to get new keys (little frustrating). They had to move us because we stayed in a room initially right under the gym- people started working out super early and slammed weights down, (not just once or twice) continuously. I do have to say that even with all of these issues, we did enjoy our stay and would recommend this hotel. I would suggest a little more attention in the lounge area-people had to wait sometimes for wine and food. The only had a few wine glasses and people had to use a not so good alternative for wine.
Read More
Kalpana
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Sauna etc and views of the City!
NAUSSER
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The house keeping can be a little more improved.
Natalia
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff was great Had to change the room as the air con didn’t work
Filippo
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice food, staff and room
Anthony
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nous avons passé 3 jours exceptionnels dans cet Hôtel et nous sommes tellement déçue de devoir partir… Le meilleur Hôtel que nous ayons fait et notre petit garçon de 1 an et demi ne dira pas le contraire. Surtout ne changez pas ! Nous reviendrons au plus vite !
Erica
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

During our stay, we came back one evening to an iman screaming in Arabic to a group of 20-39 people in the lobby. The scene was unreal and the hotel staff were not taking any action to remove those people making us feel unsafe and weird out being suddenly in the middle of a screaming match that sounded like a prayer or something
Read More
Holly
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Friendly staff and perfect location - a beautiful park in the back yard and an easy walk to Sablon, Grand Place, and Mont des Arts. Beautiful views from the rooms and the best breakfast buffet we’ve experienced in three years of traveling Europe. The corner suites are well worth the money.
Edward H
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I liked the service , staff, shining rooms
guy
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A modern hotel which is very comfortable. The lounge is worth the upgrade especially if you want somewhere to work.
Chris
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Modern high quality hotel with fantastic views of the city
Pedro
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent stay.
don
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great overall location and comfortable
Eloise
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Amazing hotel. Very near the city centre of Brussels
Carol
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Terrible service for a hotel of this standard. Everything seems to be arranged to make it easier for the hotel instead of the customer. The room facilities were basic with no storage except for one small cupboard. The coffee pods (3) were not replaced for the second night nor was the cream. The charging points seemed not to work and none of our devices charged overnight. Plug in sink didn’t work, the toilet kept running and the TV just said “loading” so we gave up after 20 mins. We were very disappointed and will chose a different hotel next time.
Read More
Catherine
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel staff were excellent and the room exceeded expectations with a very comfortable bed and modern style. The gym was also amazing with new equipment and panoramic views of Brussels. I would stay there again.
federico
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excelllet stay. Location easy to find. Walkable area
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 The Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Hotel

Traveloka (3)
Other sources (1,187)
8.8
Very Good
From 1,187 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Hotel

Number of reviews per page
20
40
Top reviews
Antoine
icon-Business
Business
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Old fashioned
Amy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We enjoyed our room and had a great experience using the hotel spa. We had a not so great experience at the bar. The service was incredibly slow and when we finally got our drinks they brought a white wine when I had ordered a red. Otherwise this was a great location
Grace L
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Hotel is centrally located. The staff is friendly and helpful and the food in the Iris, exceptional. I would highly recommend this hotel.
Todd
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The place was clean, staff was very nice, the spa made the hotel- that part was amazing and well worth the trip (if you like spas) and it’s complimentary. We did have some issues - I booked a facial and the lady was a message therapist, not a professional esthetician. They did fix the issue. She would have been a fantastic message therapist, but make sure you double confirm your treatment. We had an issue with the shower leaking (had to use serval towels each morning to clean it up), we didn’t tell the hotel, but we told the cleaning lady so she didn’t think we were crazy people and using all of their towels. The lights went out mid- day one day on our floor (it lasted a few hours and we had to wait to get ready (not their fault, but sucked). The keys stopped working a few times and we had to go down to get new keys (little frustrating). They had to move us because we stayed in a room initially right under the gym- people started working out super early and slammed weights down, (not just once or twice) continuously. I do have to say that even with all of these issues, we did enjoy our stay and would recommend this hotel. I would suggest a little more attention in the lounge area-people had to wait sometimes for wine and food. The only had a few wine glasses and people had to use a not so good alternative for wine.
Read More
Kalpana
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Sauna etc and views of the City!
NAUSSER
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The house keeping can be a little more improved.
Natalia
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff was great Had to change the room as the air con didn’t work
Filippo
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice food, staff and room
Anthony
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nous avons passé 3 jours exceptionnels dans cet Hôtel et nous sommes tellement déçue de devoir partir… Le meilleur Hôtel que nous ayons fait et notre petit garçon de 1 an et demi ne dira pas le contraire. Surtout ne changez pas ! Nous reviendrons au plus vite !
Erica
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

During our stay, we came back one evening to an iman screaming in Arabic to a group of 20-39 people in the lobby. The scene was unreal and the hotel staff were not taking any action to remove those people making us feel unsafe and weird out being suddenly in the middle of a screaming match that sounded like a prayer or something
Read More
Holly
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Friendly staff and perfect location - a beautiful park in the back yard and an easy walk to Sablon, Grand Place, and Mont des Arts. Beautiful views from the rooms and the best breakfast buffet we’ve experienced in three years of traveling Europe. The corner suites are well worth the money.
Edward H
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I liked the service , staff, shining rooms
guy
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A modern hotel which is very comfortable. The lounge is worth the upgrade especially if you want somewhere to work.
Chris
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Modern high quality hotel with fantastic views of the city
Pedro
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent stay.
don
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great overall location and comfortable
Eloise
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Amazing hotel. Very near the city centre of Brussels
Carol
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Terrible service for a hotel of this standard. Everything seems to be arranged to make it easier for the hotel instead of the customer. The room facilities were basic with no storage except for one small cupboard. The coffee pods (3) were not replaced for the second night nor was the cream. The charging points seemed not to work and none of our devices charged overnight. Plug in sink didn’t work, the toilet kept running and the TV just said “loading” so we gave up after 20 mins. We were very disappointed and will chose a different hotel next time.
Read More
Catherine
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel staff were excellent and the room exceeded expectations with a very comfortable bed and modern style. The gym was also amazing with new equipment and panoramic views of Brussels. I would stay there again.
federico
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excelllet stay. Location easy to find. Walkable area
Number of reviews per page
20
40