Hotel Arenal

Hotels
7.4
/10
Pleasant
56 reviews

What Guests Say About Their Stay

Julie
10.0
/ 10
I am from Ontario Canada. I wasen’t sure what to expect but this Hotel and Staff exceeded my expectation. They were kind, respectful and friendly. I Loved my Stay. Breakfast was delicious everyday! Even with little misunderstanding, the staff was very respectful and with discretion. Thank you for an amazing four days. Unfortunately, had to leave early because of Coronavirus border closures. I will def go back.
Verified traveler
10.0
/ 10
great location downtown, close to the main plaza and the restaurant strip, as well as easy to drive out of town north to e.g. Buena Vista. Hotel has great swimming pool deck to relax when it's hot during the day, and has parking if you have a rental car. Staff is very friendly and helpful, and breakfast is extensive and good quality.
Sebastien
10.0
/ 10
Very nice place, clean rooms, great pool and great breakfast! Would come back here anytime.
In the Area
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Calle Beni # 340, Santa Cruz de la Sierra, Andres Ibanez, Santa Cruz, Bolivia

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel Arenal is a good choice when you are visiting Santa Cruz de la Sierra. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Arenal

Calle Beni # 340, Santa Cruz de la Sierra, Andres Ibanez, Santa Cruz, Bolivia
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Discover More About Hotel Arenal

Location


Staying at Hotel Arenal is a good choice when you are visiting Santa Cruz de la Sierra.

About Hotel Arenal

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Arenal exclusively for you.

With all facilities offered, Hotel Arenal is the right place to stay.

All facilities in Hotel Arenal

Others Hotel Arenal
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Spa
  • Sauna
  • Steam room
  • Pool sun loungers

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Elevator

General

  • Reception hall
  • Smoking area
  • Parking
  • Terrace

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

Business Facilities

  • Meeting facilities
  • Business center
  • Conference center

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Arenal

Important Note
  • Airport shuttle fee: USD 15.00 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Arenal
53
Another facilities in Hotel Arenal
Laundry service, Newspaper in lobby, Tours, Luggage storage, 24-hour Receptionist

Frequently asked question in Hotel Arenal

What are available facilities at Hotel Arenal?
There are top facilites at Hotel Arenal such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Arenal?
The standard check-in time at Hotel Arenal is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Arenal provide breakfast?
Yes, Hotel Arenal provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Arenal?
Hotel Arenal is a 3.5-star hotel.
How many rooms are available at Hotel Arenal?
Hotel Arenal has 53 rooms in total.
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More Reviews from Other Guests in Hotel Arenal

7.4
Pleasant
From 56 reviews
Cleanliness

7.4

Room Comfort

7.4

Location

6.0

Service and Facilites

8.0

Sort by
Most Relevant
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Traveler Reviews Hotel Arenal

Number of reviews per page
20
40
Top reviews
Regis Jean Albert
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Ok
Max
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Perfect hotel in a central location!
Robert J
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Rooms spacious. Service excellent.
Leon
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Don’t consume anything in the fridge or use what is provided for you in the room. They will charge you in dollars at an inflated price. Also check the math. They mark up everything.
Gloria
icon-Business
Business
10.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

I like very much the attention and the instally
Marco A.
icon-Business
Business
8.0
/10
Reviewed 211 week(s) ago

Hotels.com verified review

Good hotel, only needs get more modern.
Suchkov
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 222 week(s) ago

Expedia Group verified review

Nice friendly, excellent service.
Marco
6.0
/10
Reviewed 265 week(s) ago

Hotels.com verified review

The hotel was so so not the best not the worst but definitely seem better
Raymond
8.0
/10
Reviewed 271 week(s) ago

Hotels.com verified review

We spent one night in this hotel. the location is really good. just few block from the major plaza. the staff are friendly.
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 308 week(s) ago

Expedia Group verified review

I am from Ontario Canada. I wasen’t sure what to expect but this Hotel and Staff exceeded my expectation. They were kind, respectful and friendly. I Loved my Stay. Breakfast was delicious everyday! Even with little misunderstanding, the staff was very respectful and with discretion. Thank you for an amazing four days. Unfortunately, had to leave early because of Coronavirus border closures. I will def go back.
Read More
Pavol
8.0
/10
Reviewed 319 week(s) ago

Hotels.com verified review

I came to the hotel early at 09:00 and I asked the lady at the reception how much would cost early chcek in. She told me 30 dollars and I said, you want 30 dollars for 5 hours early check i? So then she changed it to 20 dollars. I paid because I traveled whole night from Suckre. I never got reciept for 140 Bolivanos. The room was nice and clean. The breakfast room was full of flies and the were all over the food which was uncovered on the table. When I booked the hotel, i noticed that they have a shuttle service to the airport. Then I had to pay 80 Bolivanos for the hotel taxi. They should not advertise shuttle service to the airport or mark it that this service is available but you have to pay.
Read More
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

great location downtown, close to the main plaza and the restaurant strip, as well as easy to drive out of town north to e.g. Buena Vista. Hotel has great swimming pool deck to relax when it's hot during the day, and has parking if you have a rental car. Staff is very friendly and helpful, and breakfast is extensive and good quality.
Read More
Monica
8.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

Staff was super friendly and helpful. Breakfast was incredibly delicious with an assortment of fresh fruit, juices, pastries, eggs, breads, local cheese and much more.
Sebastien
10.0
/10
Reviewed 381 week(s) ago

Expedia Group verified review

Very nice place, clean rooms, great pool and great breakfast! Would come back here anytime.
Nelson
8.0
/10
Reviewed 388 week(s) ago

Hotels.com verified review

Very good
Juan
10.0
/10
Reviewed 389 week(s) ago

Expedia Group verified review

Very good experience for a one night stand. Staff very nice and good breakfast Excellent ratio quality/price
Diana
4.0
/10
Reviewed 473 week(s) ago

Hotels.com verified review

Very disappointed, the toilet had a leak, the bath wasn't very clean, the sauna wasn't working and we were charged $30 dollars in order to get a refund because by mistake we paid twice. I so don't recommend it.
Verified traveler
8.0
/10
Reviewed 533 week(s) ago

Expedia Group verified review

Good place to stay with excllent service and personnel. Electrical installation needs to be improved but overall its an excellent hotel with a good family administration and price.
Verified traveler
4.0
/10
Reviewed 543 week(s) ago

Expedia Group verified review

I can not understand who decide Hotel Rates, but whoever assigned 4 stars to Hotel Arenal made a terrible mistake, ruined bathroom curtains, pillows hard as concrete, wifi worked ok. THis Hotel could be a nice 2 star Hotel and I would be your choice
Trond
4.0
/10
Reviewed 548 week(s) ago

Expedia Group verified review

This is supposed to be a 4-star hotel, but that is at least one star too much. The hotel gives the impression of old, because the intents of renovation have not given it a modern look. The rooms lack style and the wardrobes are terrible. The breakfast is very simple for a 4-star. The so-called gym has only three machines and no AC, so even in early morning it is too hot. Finally, the area where the hotel is situated is not recommended for walking outside, and be especially careful at night.
Read More
Number of reviews per page
20
40

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Others 4 Hotel Arenal

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 56 reviews
Cleanliness

7.4

Room Comfort

7.4

Location

6.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Arenal

Number of reviews per page
20
40
Top reviews
Regis Jean Albert
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Ok
Max
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Perfect hotel in a central location!
Robert J
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Rooms spacious. Service excellent.
Leon
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Don’t consume anything in the fridge or use what is provided for you in the room. They will charge you in dollars at an inflated price. Also check the math. They mark up everything.
Gloria
icon-Business
Business
10.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

I like very much the attention and the instally
Marco A.
icon-Business
Business
8.0
/10
Reviewed 211 week(s) ago

Hotels.com verified review

Good hotel, only needs get more modern.
Suchkov
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 222 week(s) ago

Expedia Group verified review

Nice friendly, excellent service.
Marco
6.0
/10
Reviewed 265 week(s) ago

Hotels.com verified review

The hotel was so so not the best not the worst but definitely seem better
Raymond
8.0
/10
Reviewed 271 week(s) ago

Hotels.com verified review

We spent one night in this hotel. the location is really good. just few block from the major plaza. the staff are friendly.
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 308 week(s) ago

Expedia Group verified review

I am from Ontario Canada. I wasen’t sure what to expect but this Hotel and Staff exceeded my expectation. They were kind, respectful and friendly. I Loved my Stay. Breakfast was delicious everyday! Even with little misunderstanding, the staff was very respectful and with discretion. Thank you for an amazing four days. Unfortunately, had to leave early because of Coronavirus border closures. I will def go back.
Read More
Pavol
8.0
/10
Reviewed 319 week(s) ago

Hotels.com verified review

I came to the hotel early at 09:00 and I asked the lady at the reception how much would cost early chcek in. She told me 30 dollars and I said, you want 30 dollars for 5 hours early check i? So then she changed it to 20 dollars. I paid because I traveled whole night from Suckre. I never got reciept for 140 Bolivanos. The room was nice and clean. The breakfast room was full of flies and the were all over the food which was uncovered on the table. When I booked the hotel, i noticed that they have a shuttle service to the airport. Then I had to pay 80 Bolivanos for the hotel taxi. They should not advertise shuttle service to the airport or mark it that this service is available but you have to pay.
Read More
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

great location downtown, close to the main plaza and the restaurant strip, as well as easy to drive out of town north to e.g. Buena Vista. Hotel has great swimming pool deck to relax when it's hot during the day, and has parking if you have a rental car. Staff is very friendly and helpful, and breakfast is extensive and good quality.
Read More
Monica
8.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

Staff was super friendly and helpful. Breakfast was incredibly delicious with an assortment of fresh fruit, juices, pastries, eggs, breads, local cheese and much more.
Sebastien
10.0
/10
Reviewed 381 week(s) ago

Expedia Group verified review

Very nice place, clean rooms, great pool and great breakfast! Would come back here anytime.
Nelson
8.0
/10
Reviewed 388 week(s) ago

Hotels.com verified review

Very good
Juan
10.0
/10
Reviewed 389 week(s) ago

Expedia Group verified review

Very good experience for a one night stand. Staff very nice and good breakfast Excellent ratio quality/price
Diana
4.0
/10
Reviewed 473 week(s) ago

Hotels.com verified review

Very disappointed, the toilet had a leak, the bath wasn't very clean, the sauna wasn't working and we were charged $30 dollars in order to get a refund because by mistake we paid twice. I so don't recommend it.
Verified traveler
8.0
/10
Reviewed 533 week(s) ago

Expedia Group verified review

Good place to stay with excllent service and personnel. Electrical installation needs to be improved but overall its an excellent hotel with a good family administration and price.
Verified traveler
4.0
/10
Reviewed 543 week(s) ago

Expedia Group verified review

I can not understand who decide Hotel Rates, but whoever assigned 4 stars to Hotel Arenal made a terrible mistake, ruined bathroom curtains, pillows hard as concrete, wifi worked ok. THis Hotel could be a nice 2 star Hotel and I would be your choice
Trond
4.0
/10
Reviewed 548 week(s) ago

Expedia Group verified review

This is supposed to be a 4-star hotel, but that is at least one star too much. The hotel gives the impression of old, because the intents of renovation have not given it a modern look. The rooms lack style and the wardrobes are terrible. The breakfast is very simple for a 4-star. The so-called gym has only three machines and no AC, so even in early morning it is too hot. Finally, the area where the hotel is situated is not recommended for walking outside, and be especially careful at night.
Read More
Number of reviews per page
20
40