What are the guest reviews for Hotel Arenal?

Hotel Arenal is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Arenal

Name: Hotel Arenal
Address: Calle Beni # 340, Santa Cruz de la Sierra, Andres Ibanez, Santa Cruz, Bolivia, Calle Beni # 340, Santa Cruz, Bolivia
Rating: 7.6

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7.6

/10

Pleasant

63 reviews

What Guests Say About Their Stay

Julie

10.0

/ 10

I am from Ontario Canada. I wasen’t sure what to expect but this Hotel and Staff exceeded my expectation. They were kind, respectful and friendly. I Loved my Stay. Breakfast was delicious everyday! Even with little misunderstanding, the staff was very respectful and with discretion. Thank you for an amazing four days. Unfortunately, had to leave early because of Coronavirus border closures. I will def go back.

Verified traveler

10.0

/ 10

great location downtown, close to the main plaza and the restaurant strip, as well as easy to drive out of town north to e.g. Buena Vista. Hotel has great swimming pool deck to relax when it's hot during the day, and has parking if you have a rental car. Staff is very friendly and helpful, and breakfast is extensive and good quality.

Sebastien

10.0

/ 10

Very nice place, clean rooms, great pool and great breakfast! Would come back here anytime.

In the Area

See Map

Calle Beni # 340, Santa Cruz de la Sierra, Andres Ibanez, Santa Cruz, Bolivia

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at Hotel Arenal is a good choice when you are visiting Santa Cruz de la Sierra. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel Arenal

Calle Beni # 340, Santa Cruz de la Sierra, Andres Ibanez, Santa Cruz, Bolivia

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Discover More About Hotel Arenal

Location
Staying at Hotel Arenal is a good choice when you are visiting Santa Cruz de la Sierra.

About Hotel Arenal

From business event to corporate gathering, Hotel Arenal provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hotel Arenal, a wonderful accommodation for your family holiday.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Hotel Arenal is the right place to stay.

All facilities in Hotel Arenal

Entertainment Facility

Lobby

Accommodation Services

Exterior

Bedroom

Food and Drinks

Poolside bar
Breakfast

Things to Do

Outdoor pool
Spa
Sauna
Steam room
Pool sun loungers

Transportation

Area shuttle with surcharge

Connectivity

Free WiFi

General

Reception hall
Smoking area
Parking
Terrace

Public Facilities

Safety deposit box
Coffee shop
Elevator

Hotel Services

Laundry service
Newspaper in lobby
Luggage storage
24-hour Receptionist
Concierge

Business Facilities

Business facilities
Conference center
Business center

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Hotel Arenal

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Arenal	53
Another facilities in Hotel Arenal	Poolside bar, Breakfast, Outdoor pool, Spa, Sauna

Frequently asked question in Hotel Arenal

What are available facilities at Hotel Arenal?

There are top facilites at Hotel Arenal such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Arenal?

The standard check-in time at Hotel Arenal is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Hotel Arenal provide breakfast?

Yes, Hotel Arenal provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

How many stars does Hotel Arenal have?

Hotel Arenal is a 3.5-star hotel.

How many rooms does Hotel Arenal have?

Hotel Arenal has 53 rooms in total.

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More Reviews from Other Guests in Hotel Arenal

Overall Ratings & Reviews Hotel Arenal

Other sources (63)

7.6

Pleasant

From 63 reviews

Cleanliness

7.6

Room Comfort

7.6

Reviewed 255 week(s) ago

Expedia Group verified review

Nice friendly, excellent service.

Marco

6.0

/10

Reviewed 298 week(s) ago

Hotels.com verified review

The hotel was so so not the best not the worst but definitely seem better

Raymond

with Partner

8.0

/10

Reviewed 303 week(s) ago

Hotels.com verified review

We spent one night in this hotel. the location is really good. just few block from the major plaza. the staff are friendly.

Julie

Leisure with Friends

10.0

/10

Reviewed 340 week(s) ago

Expedia Group verified review

Pavol

8.0

/10

Reviewed 351 week(s) ago

Hotels.com verified review

I came to the hotel early at 09:00 and I asked the lady at the reception how much would cost early chcek in. She told me 30 dollars and I said, you want 30 dollars for 5 hours early check i? So then she changed it to 20 dollars. I paid because I traveled whole night from Suckre. I never got reciept for 140 Bolivanos. The room was nice and clean. The breakfast room was full of flies and the were all over the food which was uncovered on the table. When I booked the hotel, i noticed that they have a shuttle service to the airport. Then I had to pay 80 Bolivanos for the hotel taxi. They should not advertise shuttle service to the airport or mark it that this service is available but you have to pay.

Verified traveler

Leisure

10.0

/10

Reviewed 386 week(s) ago

This is supposed to be a 4-star hotel, but that is at least one star too much. The hotel gives the impression of old, because the intents of renovation have not given it a modern look. The rooms lack style and the wardrobes are terrible. The breakfast is very simple for a 4-star. The so-called gym has only three machines and no AC, so even in early morning it is too hot. Finally, the area where the hotel is situated is not recommended for walking outside, and be especially careful at night.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia