Hotel Arenal

Hotels
7.4
/10
Pleasant
56 reviews

What Guests Say About Their Stay

Julie

10.0
/ 10
I am from Ontario Canada. I wasen’t sure what to expect but this Hotel and Staff exceeded my expectation. They were kind, respectful and friendly. I Loved my Stay. Breakfast was delicious everyday! Even with little misunderstanding, the staff was very respectful and with discretion. Thank you for an amazing four days. Unfortunately, had to leave early because of Coronavirus border closures. I will def go back.

Verified traveler

10.0
/ 10
great location downtown, close to the main plaza and the restaurant strip, as well as easy to drive out of town north to e.g. Buena Vista. Hotel has great swimming pool deck to relax when it's hot during the day, and has parking if you have a rental car. Staff is very friendly and helpful, and breakfast is extensive and good quality.

Sebastien

10.0
/ 10
Very nice place, clean rooms, great pool and great breakfast! Would come back here anytime.
In the Area
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Calle Beni # 340, Santa Cruz de la Sierra, Andres Ibanez, Santa Cruz, Bolivia

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel Arenal is a good choice when you are visiting Santa Cruz de la Sierra. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel Arenal Address: Map & Location

Calle Beni # 340, Santa Cruz de la Sierra, Andres Ibanez, Santa Cruz, Bolivia
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Discover More About Hotel Arenal

General


Near Arenal Park

Location


With a stay at Hotel Arenal, you'll be centrally located in Santa Cruz, steps from Arenal Park and within a 5-minute walk of Ethno-folkloric Museum. This hotel is 0.4 mi (0.7 km) from Sacred Art Museum and 0.5 mi (0.9 km) from Plaza 24 de Septiembre.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Arenal Park - 0.1 km / 0.1 mi
Ethno-folkloric Museum - 0.3 km / 0.2 mi
Centro Cultural Casa Melchor Pinto - 0.5 km / 0.3 mi
Plaza 24 de Septiembre - 0.5 km / 0.3 mi
La Recova Artisan Walk - 0.5 km / 0.3 mi
Franco Aleman Cultural Center - 0.5 km / 0.3 mi
San Lorenzo Cathedral - 0.5 km / 0.3 mi
Casa Municipal de Cultura Raúl Otero Reiche - 0.6 km / 0.3 mi
Sacred Art Museum - 0.6 km / 0.4 mi
Guarani Nandereko Nomai Art and Culture Center - 0.7 km / 0.4 mi
Centro Cultural Feliciana Rodríguez - 0.7 km / 0.5 mi
Santa Cruz de la Sierra Contemporary Art Museum - 0.8 km / 0.5 mi
Municipal Library - 0.9 km / 0.6 mi
Centro Cultural Ronald Roa - 1.2 km / 0.8 mi
Artecampo - 1.5 km / 0.9 mi

The nearest airports are:
Santa Cruz (SRZ-El Trompillo) - 3 km / 1.9 mi
Santa Cruz (VVI-Viru Viru Intl.) - 16.7 km / 10.4 mi

The preferred airport for Hotel Arenal is Santa Cruz (VVI-Viru Viru Intl.).

Facilities


Dip into one of the 2 outdoor pools or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a reception hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities


Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 7 AM to 10 AM.

Rooms


Make yourself at home in one of the 53 air-conditioned rooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

All facilities in Hotel Arenal

Swimming Pool Hotel Arenal
Swimming Pool
Entertainment Facility Hotel Arenal
Entertainment Facility
Fitness Center Hotel Arenal
Fitness Center
Functional Hall Hotel Arenal
Functional Hall
Common Space Hotel Arenal
Common Space

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Spa
  • Sauna
  • Steam room
  • Pool sun loungers

General

  • Reception hall
  • Smoking area
  • Parking
  • Terrace

Business Facilities

  • Business facilities
  • Conference center
  • Business center

Transportation

  • Area shuttle
  • Airport transfer

Public Facilities

  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Arenal

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, No rollaway/extra beds available, Essential workers only - NO
  • Airport shuttle fee: USD 15.00 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Arenal
53
Another facilities in Hotel Arenal
Laundry service, Newspaper in lobby, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Hotel Arenal

What are available facilities at Hotel Arenal?
There are top facilites at Hotel Arenal such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel Arenal?
Check-in time at Hotel Arenal is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Arenal provide breakfast?
Yes, Hotel Arenal provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Arenal?
Hotel Arenal is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Hotel Arenal?
Hotel Arenal has 53 rooms in total.
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More Reviews from Other Guests in Hotel Arenal

7.4
Pleasant
From 56 reviews
Cleanliness

7.4

Room Comfort

7.4

Location

6.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Arenal

Number of reviews per page
20
40
Top reviews
Regis Jean Albert
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Ok
Max
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Perfect hotel in a central location!
Robert J
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Rooms spacious. Service excellent.
Leon
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Don’t consume anything in the fridge or use what is provided for you in the room. They will charge you in dollars at an inflated price. Also check the math. They mark up everything.
Gloria
icon-Business
Business
10.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

I like very much the attention and the instally
Marco A.
icon-Business
Business
8.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

Good hotel, only needs get more modern.
Suchkov
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 234 week(s) ago

Expedia Group verified review

Nice friendly, excellent service.
Marco
icon-
6.0
/10
Reviewed 277 week(s) ago

Hotels.com verified review

The hotel was so so not the best not the worst but definitely seem better
Raymond
icon-with Partner
with Partner
8.0
/10
Reviewed 282 week(s) ago

Hotels.com verified review

We spent one night in this hotel. the location is really good. just few block from the major plaza. the staff are friendly.
Julie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 320 week(s) ago

Expedia Group verified review

I am from Ontario Canada. I wasen’t sure what to expect but this Hotel and Staff exceeded my expectation. They were kind, respectful and friendly. I Loved my Stay. Breakfast was delicious everyday! Even with little misunderstanding, the staff was very respectful and with discretion. Thank you for an amazing four days. Unfortunately, had to leave early because of Coronavirus border closures. I will def go back.
Read More
Pavol
icon-
8.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

I came to the hotel early at 09:00 and I asked the lady at the reception how much would cost early chcek in. She told me 30 dollars and I said, you want 30 dollars for 5 hours early check i? So then she changed it to 20 dollars. I paid because I traveled whole night from Suckre. I never got reciept for 140 Bolivanos. The room was nice and clean. The breakfast room was full of flies and the were all over the food which was uncovered on the table. When I booked the hotel, i noticed that they have a shuttle service to the airport. Then I had to pay 80 Bolivanos for the hotel taxi. They should not advertise shuttle service to the airport or mark it that this service is available but you have to pay.
Read More
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 365 week(s) ago

Expedia Group verified review

great location downtown, close to the main plaza and the restaurant strip, as well as easy to drive out of town north to e.g. Buena Vista. Hotel has great swimming pool deck to relax when it's hot during the day, and has parking if you have a rental car. Staff is very friendly and helpful, and breakfast is extensive and good quality.
Read More
Monica
8.0
/10
Reviewed 385 week(s) ago

Expedia Group verified review

Staff was super friendly and helpful. Breakfast was incredibly delicious with an assortment of fresh fruit, juices, pastries, eggs, breads, local cheese and much more.
Sebastien
10.0
/10
Reviewed 392 week(s) ago

Expedia Group verified review

Very nice place, clean rooms, great pool and great breakfast! Would come back here anytime.
Nelson
8.0
/10
Reviewed 399 week(s) ago

Hotels.com verified review

Very good
Juan
10.0
/10
Reviewed 400 week(s) ago

Expedia Group verified review

Very good experience for a one night stand. Staff very nice and good breakfast Excellent ratio quality/price
Diana
4.0
/10
Reviewed 484 week(s) ago

Hotels.com verified review

Very disappointed, the toilet had a leak, the bath wasn't very clean, the sauna wasn't working and we were charged $30 dollars in order to get a refund because by mistake we paid twice. I so don't recommend it.
Verified traveler
8.0
/10
Reviewed 545 week(s) ago

Expedia Group verified review

Good place to stay with excllent service and personnel. Electrical installation needs to be improved but overall its an excellent hotel with a good family administration and price.
Verified traveler
4.0
/10
Reviewed 554 week(s) ago

Expedia Group verified review

I can not understand who decide Hotel Rates, but whoever assigned 4 stars to Hotel Arenal made a terrible mistake, ruined bathroom curtains, pillows hard as concrete, wifi worked ok. THis Hotel could be a nice 2 star Hotel and I would be your choice
Trond
4.0
/10
Reviewed 560 week(s) ago

Expedia Group verified review

This is supposed to be a 4-star hotel, but that is at least one star too much. The hotel gives the impression of old, because the intents of renovation have not given it a modern look. The rooms lack style and the wardrobes are terrible. The breakfast is very simple for a 4-star. The so-called gym has only three machines and no AC, so even in early morning it is too hot. Finally, the area where the hotel is situated is not recommended for walking outside, and be especially careful at night.
Read More
Number of reviews per page
20
40

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Lobby 4 Hotel Arenal

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 56 reviews
Cleanliness

7.4

Room Comfort

7.4

Location

6.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Arenal

Number of reviews per page
20
40
Top reviews
Regis Jean Albert
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Ok
Max
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Perfect hotel in a central location!
Robert J
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Rooms spacious. Service excellent.
Leon
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Don’t consume anything in the fridge or use what is provided for you in the room. They will charge you in dollars at an inflated price. Also check the math. They mark up everything.
Gloria
icon-Business
Business
10.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

I like very much the attention and the instally
Marco A.
icon-Business
Business
8.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

Good hotel, only needs get more modern.
Suchkov
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 234 week(s) ago

Expedia Group verified review

Nice friendly, excellent service.
Marco
icon-
6.0
/10
Reviewed 277 week(s) ago

Hotels.com verified review

The hotel was so so not the best not the worst but definitely seem better
Raymond
icon-with Partner
with Partner
8.0
/10
Reviewed 282 week(s) ago

Hotels.com verified review

We spent one night in this hotel. the location is really good. just few block from the major plaza. the staff are friendly.
Julie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 320 week(s) ago

Expedia Group verified review

I am from Ontario Canada. I wasen’t sure what to expect but this Hotel and Staff exceeded my expectation. They were kind, respectful and friendly. I Loved my Stay. Breakfast was delicious everyday! Even with little misunderstanding, the staff was very respectful and with discretion. Thank you for an amazing four days. Unfortunately, had to leave early because of Coronavirus border closures. I will def go back.
Read More
Pavol
icon-
8.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

I came to the hotel early at 09:00 and I asked the lady at the reception how much would cost early chcek in. She told me 30 dollars and I said, you want 30 dollars for 5 hours early check i? So then she changed it to 20 dollars. I paid because I traveled whole night from Suckre. I never got reciept for 140 Bolivanos. The room was nice and clean. The breakfast room was full of flies and the were all over the food which was uncovered on the table. When I booked the hotel, i noticed that they have a shuttle service to the airport. Then I had to pay 80 Bolivanos for the hotel taxi. They should not advertise shuttle service to the airport or mark it that this service is available but you have to pay.
Read More
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 365 week(s) ago

Expedia Group verified review

great location downtown, close to the main plaza and the restaurant strip, as well as easy to drive out of town north to e.g. Buena Vista. Hotel has great swimming pool deck to relax when it's hot during the day, and has parking if you have a rental car. Staff is very friendly and helpful, and breakfast is extensive and good quality.
Read More
Monica
8.0
/10
Reviewed 385 week(s) ago

Expedia Group verified review

Staff was super friendly and helpful. Breakfast was incredibly delicious with an assortment of fresh fruit, juices, pastries, eggs, breads, local cheese and much more.
Sebastien
10.0
/10
Reviewed 392 week(s) ago

Expedia Group verified review

Very nice place, clean rooms, great pool and great breakfast! Would come back here anytime.
Nelson
8.0
/10
Reviewed 399 week(s) ago

Hotels.com verified review

Very good
Juan
10.0
/10
Reviewed 400 week(s) ago

Expedia Group verified review

Very good experience for a one night stand. Staff very nice and good breakfast Excellent ratio quality/price
Diana
4.0
/10
Reviewed 484 week(s) ago

Hotels.com verified review

Very disappointed, the toilet had a leak, the bath wasn't very clean, the sauna wasn't working and we were charged $30 dollars in order to get a refund because by mistake we paid twice. I so don't recommend it.
Verified traveler
8.0
/10
Reviewed 545 week(s) ago

Expedia Group verified review

Good place to stay with excllent service and personnel. Electrical installation needs to be improved but overall its an excellent hotel with a good family administration and price.
Verified traveler
4.0
/10
Reviewed 554 week(s) ago

Expedia Group verified review

I can not understand who decide Hotel Rates, but whoever assigned 4 stars to Hotel Arenal made a terrible mistake, ruined bathroom curtains, pillows hard as concrete, wifi worked ok. THis Hotel could be a nice 2 star Hotel and I would be your choice
Trond
4.0
/10
Reviewed 560 week(s) ago

Expedia Group verified review

This is supposed to be a 4-star hotel, but that is at least one star too much. The hotel gives the impression of old, because the intents of renovation have not given it a modern look. The rooms lack style and the wardrobes are terrible. The breakfast is very simple for a 4-star. The so-called gym has only three machines and no AC, so even in early morning it is too hot. Finally, the area where the hotel is situated is not recommended for walking outside, and be especially careful at night.
Read More
Number of reviews per page
20
40