Matsubara Acqua Park Hotel

Hotels
7.0
/10
Pleasant
352 reviews

What Guests Say About Their Stay

Miriam Silva Sales

10.0
/ 10
Acho o hotel um pouco antigo mais nada que atrapalhase minha estadia até acho um bom hotel mas precisa de reforma
See translation

cleydson

10.0
/ 10
Tudo foi fantástico. Do atendimento das pessoas do hotel passando pela limpeza, cordialidade. Só precisa mesmo de uma boa reforma. Fora isso qualidade de 5 estrelas.
See translation

Thalissa

10.0
/ 10
Staff was friendly and polite, excellent customer service, great pool area and safe environment for children. Also breakfast was amazing!!!
In the Area
See Map
Avenida Brigadeiro Eduardo Gomes 1551, Cruz das Almas, Maceió, Alagoas, Brazil, 57032-230

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Matsubara Acqua Park Hotel is a hotel is located at Maceió . 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Matsubara Acqua Park Hotel

Avenida Brigadeiro Eduardo Gomes 1551, Cruz das Almas, Maceió, Alagoas, Brazil, 57032-230
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Discover More About Matsubara Acqua Park Hotel

Location


Matsubara Acqua Park Hotel is a hotel is located at Maceió .

About Matsubara Acqua Park Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Matsubara Acqua Park Hotel.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Matsubara Acqua Park Hotel exclusively for you.

With all facilities offered, Matsubara Acqua Park Hotel is the right place to stay.

All facilities in Matsubara Acqua Park Hotel

Others Matsubara Acqua Park Hotel
Others

Things to Do

  • Waterpark
  • Beach umbrella
  • Outdoor pool
  • Poolside bar
  • Beach towel
  • Waterslide
  • Pool sun loungers

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Family-friendly Facilities

  • Toys
  • Children pool
  • Kids club

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

General

  • Microwave (shared)
  • Parking

Hotel Services

  • Tours
  • 24-hour Receptionist

Sports and Recreations

  • Game room
  • Billiard

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Matsubara Acqua Park Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Rollaway bed fee: BRL 140 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Long-term renters welcome
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 04:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 04:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Matsubara Acqua Park Hotel
110
Number of floors in Matsubara Acqua Park Hotel
5
Another facilities in Matsubara Acqua Park Hotel
Waterpark, Beach umbrella, Outdoor pool, Poolside bar, Beach towel

Frequently asked question in Matsubara Acqua Park Hotel

What are available facilities at Matsubara Acqua Park Hotel?
There are top facilites at Matsubara Acqua Park Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Matsubara Acqua Park Hotel?
The standard check-in time at Matsubara Acqua Park Hotel is starting from 14:00 - 04:00 while the latest check-out time is at Before 12:00
Does Matsubara Acqua Park Hotel provide breakfast?
Yes, Matsubara Acqua Park Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Matsubara Acqua Park Hotel?
Matsubara Acqua Park Hotel is a 3.0-star hotel.
How many floors does Matsubara Acqua Park Hotel have?
Matsubara Acqua Park Hotel has 5 floors.
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More Reviews from Other Guests in Matsubara Acqua Park Hotel

7.0
Pleasant
From 352 reviews
Cleanliness

7.0

Room Comfort

6.4

Location

7.0

Service and Facilites

8.0

Sort by
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Traveler Reviews Matsubara Acqua Park Hotel

Number of reviews per page
20
40
Top reviews
Thalissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Staff was friendly and polite, excellent customer service, great pool area and safe environment for children. Also breakfast was amazing!!!
Martin
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

We paid for what we saw in the pictures, but in reality the Matsubara hotel is not what you see there. The pictures on Expedia are from when the hotel was new. The rooms are old, dirty and poorly maintained. We only spent a few hours until we decided to go to another place.
Micaela
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Necesita una remoderación, tapa del inodoro incómodo, roto.
Renata
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

O hotel está bem deteriorado, precisando de manutenção urgente em todas as áreas. Meu quarto foi o 120, tinham baratas e formigas. Um absurdo…a limpeza era feito de forma muito amadora, tem poucos profissionais então acho que estão sobrecarregados, são educados e gentis mas fazem o que podem. A parte do parque aquático a mesma coisa. Está super acabado, os brinquedos até estão conservados, porém a área externa as plantas o banheiro a churrasqueira, tudo muito ruim. Infelizmente não recomendo e não volto mais.
Read More
Cyndi
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Estrutura do prédio todo precisa de reforma
Madalena Santos
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

O quarto estava em médias condições, o hotel precisa de uma reforma geral. Tudo é velho, enferrujado ou deteriorado. O café da manhã é repetido todos os dias. O parque aquático eu achei uma bagunça… Mas quero dar a melhor nota para a equipe que é gentil e prestativa.
Elson
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

É antigo e está em reforma. Atendimento ótimo.
Alexandro
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Quarto limpo, funcionários atenciosos. Só precisa melhorar e muito a manutenção predial e as piscinas com partes interditadas
Paulo Giovani
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Tudo. Pouca equipe. Hotel detonado.
Pedro Emílio
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Parque aquático eh bom. Hotel está em decadência. Quarto é mobilia velhos e desgastados. Embora tenham nos deixado entrar, o quarto não estava pronto. Não havia toalhas nem enxoval no quarto. Esperamos quase uma hora pelo enxoval que só foi entregue após 4 solicitações.
Luciano
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel muito velho e no salão de café da manhã um cheiro horrível de madeira molhada
ANA P
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Quarto bom. So precisa melhorar o banheiro.
JOAO BATISTA
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Estacionamento tranquilo. Limpeza dos quartos estava boa. Apenas melhorar a manutenção do hotel.
Miriam Silva Sales
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Acho o hotel um pouco antigo mais nada que atrapalhase minha estadia até acho um bom hotel mas precisa de reforma
Raiane
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Equipe gentil. Quarto precisando ser melhorado.
Weliton
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel excelente.
Maira
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

SUJO, VELHO, FEDORENTO, PAREDES COM MOFO, QUARTO CHEIO DE BARATINHAS, PORTA DO QUARTO cheias de remendo, a piscina q está na foto só abre das 10hr até as 17hr, PESSIMO EM TUDO
Diego
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

A única coisa ruim foi que começaram a manutenção em uma parede externa 07:30 da manhã atrapalhando assim a gente dormir um pouco mais e esse barulho se extendeu durante todo o dia
cleydson
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Tudo foi fantástico. Do atendimento das pessoas do hotel passando pela limpeza, cordialidade. Só precisa mesmo de uma boa reforma. Fora isso qualidade de 5 estrelas.
Thais
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

A cama não é confortável , chuveiro saindo mal cheiro da água !! O local precisa de uma grande reforma !! NÃO VALE O PREÇO COBRADO ! Não recomendo ….
Number of reviews per page
20
40

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Others 4 Matsubara Acqua Park Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.0
Pleasant
From 352 reviews
Cleanliness

7.0

Room Comfort

6.4

Location

7.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Matsubara Acqua Park Hotel

Number of reviews per page
20
40
Top reviews
Thalissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Staff was friendly and polite, excellent customer service, great pool area and safe environment for children. Also breakfast was amazing!!!
Martin
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

We paid for what we saw in the pictures, but in reality the Matsubara hotel is not what you see there. The pictures on Expedia are from when the hotel was new. The rooms are old, dirty and poorly maintained. We only spent a few hours until we decided to go to another place.
Micaela
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Necesita una remoderación, tapa del inodoro incómodo, roto.
Renata
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

O hotel está bem deteriorado, precisando de manutenção urgente em todas as áreas. Meu quarto foi o 120, tinham baratas e formigas. Um absurdo…a limpeza era feito de forma muito amadora, tem poucos profissionais então acho que estão sobrecarregados, são educados e gentis mas fazem o que podem. A parte do parque aquático a mesma coisa. Está super acabado, os brinquedos até estão conservados, porém a área externa as plantas o banheiro a churrasqueira, tudo muito ruim. Infelizmente não recomendo e não volto mais.
Read More
Cyndi
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Estrutura do prédio todo precisa de reforma
Madalena Santos
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

O quarto estava em médias condições, o hotel precisa de uma reforma geral. Tudo é velho, enferrujado ou deteriorado. O café da manhã é repetido todos os dias. O parque aquático eu achei uma bagunça… Mas quero dar a melhor nota para a equipe que é gentil e prestativa.
Elson
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

É antigo e está em reforma. Atendimento ótimo.
Alexandro
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Quarto limpo, funcionários atenciosos. Só precisa melhorar e muito a manutenção predial e as piscinas com partes interditadas
Paulo Giovani
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Tudo. Pouca equipe. Hotel detonado.
Pedro Emílio
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Parque aquático eh bom. Hotel está em decadência. Quarto é mobilia velhos e desgastados. Embora tenham nos deixado entrar, o quarto não estava pronto. Não havia toalhas nem enxoval no quarto. Esperamos quase uma hora pelo enxoval que só foi entregue após 4 solicitações.
Luciano
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel muito velho e no salão de café da manhã um cheiro horrível de madeira molhada
ANA P
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Quarto bom. So precisa melhorar o banheiro.
JOAO BATISTA
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Estacionamento tranquilo. Limpeza dos quartos estava boa. Apenas melhorar a manutenção do hotel.
Miriam Silva Sales
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Acho o hotel um pouco antigo mais nada que atrapalhase minha estadia até acho um bom hotel mas precisa de reforma
Raiane
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Equipe gentil. Quarto precisando ser melhorado.
Weliton
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel excelente.
Maira
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

SUJO, VELHO, FEDORENTO, PAREDES COM MOFO, QUARTO CHEIO DE BARATINHAS, PORTA DO QUARTO cheias de remendo, a piscina q está na foto só abre das 10hr até as 17hr, PESSIMO EM TUDO
Diego
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

A única coisa ruim foi que começaram a manutenção em uma parede externa 07:30 da manhã atrapalhando assim a gente dormir um pouco mais e esse barulho se extendeu durante todo o dia
cleydson
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Tudo foi fantástico. Do atendimento das pessoas do hotel passando pela limpeza, cordialidade. Só precisa mesmo de uma boa reforma. Fora isso qualidade de 5 estrelas.
Thais
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

A cama não é confortável , chuveiro saindo mal cheiro da água !! O local precisa de uma grande reforma !! NÃO VALE O PREÇO COBRADO ! Não recomendo ….
Number of reviews per page
20
40