Novotel Santos Gonzaga

Hotels
8.4
/10
Very Good
947 reviews

What Guests Say About Their Stay

Regis
10.0
/ 10
Excellent hotel. From friendly staff, breakfast, internet, localization. I recommend to anyone.
Norma
10.0
/ 10
The property was in a very nice clean and convenient area. Shops and restaurants were at a walking distance. I loved the quietness of the rooms. Very nice hotel, and extremely nice staff. Love the room service.!!
marcia
10.0
/ 10
Excellent stay! The hotel is located in a very safe and convenient area, perfect for exploring. The rooms were clean and comfortable, and the host was incredibly welcoming and attentive. Highly recommend for a hassle-free and enjoyable experience!
In the Area
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Av Dona Ana Costa 473, Santos, State of São Paulo, Brazil, 11060-003

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Novotel Santos Gonzaga is a hotel is located at Santos. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Novotel Santos Gonzaga

Av Dona Ana Costa 473, Santos, State of São Paulo, Brazil, 11060-003
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Discover More About Novotel Santos Gonzaga

Location


Novotel Santos Gonzaga is a hotel is located at Santos.

About Novotel Santos Gonzaga

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Novotel Santos Gonzaga exclusively for you.

Novotel Santos Gonzaga is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Novotel Santos Gonzaga.

All facilities in Novotel Santos Gonzaga

Others Novotel Santos Gonzaga
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area

Things to Do

  • Outdoor pool
  • Garden
  • Sauna

Business Facilities

  • Conference room
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

General

  • Banquet

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Novotel Santos Gonzaga

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately BRL 70.00 per person
  • Valet parking fee: BRL 35 per day
  • Pet fee: BRL 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 18:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Novotel Santos Gonzaga
288
Number of floors in Novotel Santos Gonzaga
23
Another facilities in Novotel Santos Gonzaga
Laundry service, Newspaper in lobby, Luggage storage, Porter, 24-hour Receptionist

Frequently asked question in Novotel Santos Gonzaga

What are available facilities at Novotel Santos Gonzaga?
There are top facilites at Novotel Santos Gonzaga such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Novotel Santos Gonzaga?
The standard check-in time at Novotel Santos Gonzaga is starting from 15:00 - 18:00 while the latest check-out time is at Before 12:00
Does Novotel Santos Gonzaga provide breakfast?
Yes, Novotel Santos Gonzaga provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Novotel Santos Gonzaga?
Novotel Santos Gonzaga is a 4.0-star hotel.
How many floors does Novotel Santos Gonzaga have?
Novotel Santos Gonzaga has 23 floors.
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More Reviews from Other Guests in Novotel Santos Gonzaga

8.4
Very Good
From 947 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.6

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Traveler Reviews Novotel Santos Gonzaga

Number of reviews per page
20
40
Top reviews
Regis
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent hotel. From friendly staff, breakfast, internet, localization. I recommend to anyone.
Rinaldo
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The HVAC must be cleaned immediatelly. The smell of mold was very strong even when the air conditioning was not running in the room. The smell was also strong on the 6th floor, during breakfast. One window was visible damaged in the breakfast room (see photo). Staff was very friendly but that was not enough to conpensate for the strong smell of mold.
Read More
Norma
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The property was in a very nice clean and convenient area. Shops and restaurants were at a walking distance. I loved the quietness of the rooms. Very nice hotel, and extremely nice staff. Love the room service.!!
Leonardo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Good location. Great staff.
marcia
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Excellent stay! The hotel is located in a very safe and convenient area, perfect for exploring. The rooms were clean and comfortable, and the host was incredibly welcoming and attentive. Highly recommend for a hassle-free and enjoyable experience!
Felipe
icon-Leisure
Leisure
4.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Precisa de manutenção ar condicionado pingando e a limpeza precisa melhorar. Mas talvez não tenha tido sorte dessa vez porque já vi pessoas falarem bem do hotel
Regis
icon-Leisure
Leisure
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Great place.
Theresa Marie
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Went to bar area & no service. Went to lobby & they sent someone up. When bartender came, was told that I was Not able to buy one glass of wine but insisted on me purchasing a bottle. Had to walk 2 blocks at night to obtain a glass of wine.
catherine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Close to beach
William
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Great breakfast. Good service. Bad tv and room lights very confusing.
Lucia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

There isn't air conditioner inside the elevators and halls. The pool is very small, with only 3 recliner chairs, breakfast with limited options, same food every day, pool bar Very expensive!!!
Eduardo
icon-Business
Business
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Foi dentro da espectativa, poderia ser mais caprichado
VIREN
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 151 week(s) ago

Hotels.com verified review

Excellent for the price! Staff was very friendly and helpful
Cristiane
icon-Leisure
Leisure
8.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

Nice location and nice view. I’ve had some problems with AC in both rooms but as I was staying only one night, not a huge deal. Friendly staff willing to solve the issues.
Thais
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 174 week(s) ago

Hotels.com verified review

The room was nice and clean. We stayed in the 18th floor and could see the ocean from it (even thou the building is a few blocks from the beach). My son slept in a side sofá, which was ok. Breakfast is a little extra but it was worthy and it is cheaper if you buy in advance. All staff was helpful and well-trained. Location is also nice, close to a mall and to Santos’ gastronomic street, with many options of restaurants and convenience stores. Overall we had a good stay and would come back.
Read More
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

Location
Dagner
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 198 week(s) ago

Expedia Group verified review

Everything
Celina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

Perfect location, great staff, very nice property.
Laura
icon-Leisure
Leisure
10.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

Everything was very good!! Would be better if the hotel offer a coffee maker inside the room.
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

Este é um hotel muito bom, mas um pouco caro, mas o custo oferece muitas coisas, não é na praia, mas a uma curta distância a pé. A área do bar é agradável e o almoço, eu diria que é a melhor parte do hotel por um preço, há uma grande seleção de comida, mas pergunte o preço primeiro.
Number of reviews per page
20
40

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Others 4 Novotel Santos Gonzaga

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 947 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel Santos Gonzaga

Number of reviews per page
20
40
Top reviews
Regis
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent hotel. From friendly staff, breakfast, internet, localization. I recommend to anyone.
Rinaldo
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The HVAC must be cleaned immediatelly. The smell of mold was very strong even when the air conditioning was not running in the room. The smell was also strong on the 6th floor, during breakfast. One window was visible damaged in the breakfast room (see photo). Staff was very friendly but that was not enough to conpensate for the strong smell of mold.
Read More
Norma
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The property was in a very nice clean and convenient area. Shops and restaurants were at a walking distance. I loved the quietness of the rooms. Very nice hotel, and extremely nice staff. Love the room service.!!
Leonardo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Good location. Great staff.
marcia
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Excellent stay! The hotel is located in a very safe and convenient area, perfect for exploring. The rooms were clean and comfortable, and the host was incredibly welcoming and attentive. Highly recommend for a hassle-free and enjoyable experience!
Felipe
icon-Leisure
Leisure
4.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Precisa de manutenção ar condicionado pingando e a limpeza precisa melhorar. Mas talvez não tenha tido sorte dessa vez porque já vi pessoas falarem bem do hotel
Regis
icon-Leisure
Leisure
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Great place.
Theresa Marie
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Went to bar area & no service. Went to lobby & they sent someone up. When bartender came, was told that I was Not able to buy one glass of wine but insisted on me purchasing a bottle. Had to walk 2 blocks at night to obtain a glass of wine.
catherine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Close to beach
William
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Great breakfast. Good service. Bad tv and room lights very confusing.
Lucia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

There isn't air conditioner inside the elevators and halls. The pool is very small, with only 3 recliner chairs, breakfast with limited options, same food every day, pool bar Very expensive!!!
Eduardo
icon-Business
Business
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Foi dentro da espectativa, poderia ser mais caprichado
VIREN
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 151 week(s) ago

Hotels.com verified review

Excellent for the price! Staff was very friendly and helpful
Cristiane
icon-Leisure
Leisure
8.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

Nice location and nice view. I’ve had some problems with AC in both rooms but as I was staying only one night, not a huge deal. Friendly staff willing to solve the issues.
Thais
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 174 week(s) ago

Hotels.com verified review

The room was nice and clean. We stayed in the 18th floor and could see the ocean from it (even thou the building is a few blocks from the beach). My son slept in a side sofá, which was ok. Breakfast is a little extra but it was worthy and it is cheaper if you buy in advance. All staff was helpful and well-trained. Location is also nice, close to a mall and to Santos’ gastronomic street, with many options of restaurants and convenience stores. Overall we had a good stay and would come back.
Read More
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

Location
Dagner
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 198 week(s) ago

Expedia Group verified review

Everything
Celina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

Perfect location, great staff, very nice property.
Laura
icon-Leisure
Leisure
10.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

Everything was very good!! Would be better if the hotel offer a coffee maker inside the room.
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

Este é um hotel muito bom, mas um pouco caro, mas o custo oferece muitas coisas, não é na praia, mas a uma curta distância a pé. A área do bar é agradável e o almoço, eu diria que é a melhor parte do hotel por um preço, há uma grande seleção de comida, mas pergunte o preço primeiro.
Number of reviews per page
20
40