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Serrazul Hotel
Hotels
9.2
/10
Exceptional
851 reviews
What Guests Say About Their Stay
Letícia
10.0
/ 10
A localização é maravilhosa, café da manhã delicioso, piscina aquecida, hotel bem limpo. No geral amamos. Único problema é que tem que pagar estacionamento por dia e o recepcionista da tarde parece que tá sempre de mau humor.
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Eduardo
10.0
/ 10
A premium location and property in the heart of a beautiful city. Although there were renovations happening, and this included some construction noise and mess, it was easy to overlook the inconvenience.
Keila
10.0
/ 10
Everything was great. Just noisy because of their construction but the hotel is great!
In the Area
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Rua Garibaldi, 152, Centro, Gramado, Rio Grande do Sul, Brazil, 95670-000
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Read More
Available Room Types in Serrazul Hotel
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What's around Serrazul Hotel
Rua Garibaldi, 152, Centro, Gramado, Rio Grande do Sul, Brazil, 95670-000
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Discover More About Serrazul Hotel
Location
Serrazul Hotel is located in area / city Gramado.
About Serrazul Hotel
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Serrazul Hotel exclusively for you.
Serrazul Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Serrazul Hotel.
All facilities in Serrazul Hotel
Others
Things to Do
- Indoor pool
- Garden
- Sauna
- Steam room
- Pool sun loungers
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
Hotel Services
- Tours
- Luggage storage
- 24-hour Receptionist
- Concierge
Food and Drinks
- Bar
- Breakfast
- Snack bar
Sports and Recreations
- Game room
- Billiard
- Fitness center
Family-friendly Facilities
- Babysitting & childcare (surcharge)
- Kids club
Kids and Pets
- Babysitting with surcharge
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
General
- Banquet
In-room Facilities
- TV
Business Facilities
- Conference center
Accommodation Policy & General Information in Serrazul Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Valet parking fee: BRL 44 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: BRL 3.28 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Serrazul Hotel | 152 |
Number of floors in Serrazul Hotel | 3 |
Another facilities in Serrazul Hotel | Indoor pool, Garden, Sauna, Steam room, Pool sun loungers |
Frequently asked question in Serrazul Hotel
What are available facilities at Serrazul Hotel?
There are top facilites at Serrazul Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Serrazul Hotel?
The standard check-in time at Serrazul Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Serrazul Hotel provide breakfast?
Yes, Serrazul Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Serrazul Hotel?
Serrazul Hotel is a 4.0-star hotel.
How many floors does Serrazul Hotel have?
Serrazul Hotel has 3 floors.
See All
More Reviews from Other Guests in Serrazul Hotel
Overall Ratings & Reviews Serrazul Hotel
Other sources (851)
9.2
Exceptional
From 851 reviews
Cleanliness
9.2
Room Comfort
8.8
Location
10.0
Service and Facilites
9.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Serrazul Hotel
Number of reviews per page
20
40
Top reviews
Henrique
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
.
Francisco
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Great location and excellent staff
Letícia
Leisure Family
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
A localização é maravilhosa, café da manhã delicioso, piscina aquecida, hotel bem limpo. No geral amamos. Único problema é que tem que pagar estacionamento por dia e o recepcionista da tarde parece que tá sempre de mau humor.
marcus
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Excellent, modern
Eduardo
10.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
A premium location and property in the heart of a beautiful city. Although there were renovations happening, and this included some construction noise and mess, it was easy to overlook the inconvenience.
Keila
Friends and Family
10.0
/10
Reviewed 86 week(s) ago
Hotels.com verified review
Everything was great. Just noisy because of their construction but the hotel is great!
Cristine
10.0
/10
Reviewed 91 week(s) ago
Hotels.com verified review
Atendimento excelente. Café da manhã perfeito.
O Hotel é antigo e está em obras, mas não atrapalhou a estadia. Localizado no coração de Gramado onde é possível passear e ir a bons restaurantes a pé.
Andrea Luciana
Leisure
10.0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
Excellent place to stay
Francisco
Leisure Family
10.0
/10
Reviewed 133 week(s) ago
Expedia Group verified review
Great location and wonderful service.
Carlos
Friends and Family
8.0
/10
Reviewed 214 week(s) ago
Hotels.com verified review
Beautiful hotel, rooms and bathrooms to old, vacuum is to loud.food is great, nobody speaks English.
Andre
Friends and Family
10.0
/10
Reviewed 229 week(s) ago
Hotels.com verified review
Ótima experiencia, hotel muito bem localizado, ótimas áreas de lazer, limpo e pessoal com atendimento/atenção nota 10!!
voltarei com certeza!!
Verified traveler
Leisure Family
10.0
/10
Reviewed 231 week(s) ago
Expedia Group verified review
I recommend. Strong points: breakfast and staff.
Ana
Friends and Family
10.0
/10
Reviewed 255 week(s) ago
Hotels.com verified review
Café da manhã gostoso, quarto bom, banheiro grande. Só fiquei um pouco triste (apesar de entender) que toda a parte extra (kids, piscina, sauna) estava fechado por causa do COVID. Acho que deveria funcionar por sistema de reserva, escolhi o hotel por causa dos extras e acabei não usufruindo. Acabou saindo caro sendo que usei só para dormir, se eu soubesse antes, teria escolhido um mais simples
Read More
Wilson
Friends and Family
10.0
/10
Reviewed 265 week(s) ago
Hotels.com verified review
Excelente!
Diego
Friends and Family Family
10.0
/10
Reviewed 268 week(s) ago
Expedia Group verified review
Ótimo atendimento excelente café, local muito lipo é organizado , atendimento de primeira super indico
Bruna
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Ficamos na suite superior, entre dois adultos e uma criança, e o quarto é excelente. Todo reformado, com calefação e ar condicionado. Cama de casal king é muito confortável. Decoração de muito bom gosto. O hotel conta com spa, saunas e piscina térmica e tem uma localização fantástica. Além de ter estacionamento.
Sergio Costa Coelho
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Localização... no centro de Gramado. Estrutura do hotel ótima. Nosso quarto mobilia antiga, mas muito bom. Cafe da manhã, ótimo. Retornaremos com certeza.
Raquel
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Maravilhoso
Gisele
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Hotel incrível, localização perfeita, limpeza impecável, a suíte é excelente, cama maravilhosa, chuveiro super bom, roupas de cama e toalhas cheirosas, café da manhã perfeito. Nota 10 p hotel.
Suellen
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Muito bom
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Serrazul Hotel
Other sources (851)
9.2
Exceptional
From 851 reviews
Cleanliness
9.2
Room Comfort
8.8
Location
10.0
Service and Facilites
9.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Serrazul Hotel
Number of reviews per page
20
40
Top reviews
Henrique
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
.
Francisco
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Great location and excellent staff
Letícia
Leisure Family
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
A localização é maravilhosa, café da manhã delicioso, piscina aquecida, hotel bem limpo. No geral amamos. Único problema é que tem que pagar estacionamento por dia e o recepcionista da tarde parece que tá sempre de mau humor.
marcus
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Excellent, modern
Eduardo
10.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
A premium location and property in the heart of a beautiful city. Although there were renovations happening, and this included some construction noise and mess, it was easy to overlook the inconvenience.
Keila
Friends and Family
10.0
/10
Reviewed 86 week(s) ago
Hotels.com verified review
Everything was great. Just noisy because of their construction but the hotel is great!
Cristine
10.0
/10
Reviewed 91 week(s) ago
Hotels.com verified review
Atendimento excelente. Café da manhã perfeito.
O Hotel é antigo e está em obras, mas não atrapalhou a estadia. Localizado no coração de Gramado onde é possível passear e ir a bons restaurantes a pé.
Andrea Luciana
Leisure
10.0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
Excellent place to stay
Francisco
Leisure Family
10.0
/10
Reviewed 133 week(s) ago
Expedia Group verified review
Great location and wonderful service.
Carlos
Friends and Family
8.0
/10
Reviewed 214 week(s) ago
Hotels.com verified review
Beautiful hotel, rooms and bathrooms to old, vacuum is to loud.food is great, nobody speaks English.
Andre
Friends and Family
10.0
/10
Reviewed 229 week(s) ago
Hotels.com verified review
Ótima experiencia, hotel muito bem localizado, ótimas áreas de lazer, limpo e pessoal com atendimento/atenção nota 10!!
voltarei com certeza!!
Verified traveler
Leisure Family
10.0
/10
Reviewed 231 week(s) ago
Expedia Group verified review
I recommend. Strong points: breakfast and staff.
Ana
Friends and Family
10.0
/10
Reviewed 255 week(s) ago
Hotels.com verified review
Café da manhã gostoso, quarto bom, banheiro grande. Só fiquei um pouco triste (apesar de entender) que toda a parte extra (kids, piscina, sauna) estava fechado por causa do COVID. Acho que deveria funcionar por sistema de reserva, escolhi o hotel por causa dos extras e acabei não usufruindo. Acabou saindo caro sendo que usei só para dormir, se eu soubesse antes, teria escolhido um mais simples
Read More
Wilson
Friends and Family
10.0
/10
Reviewed 265 week(s) ago
Hotels.com verified review
Excelente!
Diego
Friends and Family Family
10.0
/10
Reviewed 268 week(s) ago
Expedia Group verified review
Ótimo atendimento excelente café, local muito lipo é organizado , atendimento de primeira super indico
Bruna
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Ficamos na suite superior, entre dois adultos e uma criança, e o quarto é excelente. Todo reformado, com calefação e ar condicionado. Cama de casal king é muito confortável. Decoração de muito bom gosto. O hotel conta com spa, saunas e piscina térmica e tem uma localização fantástica. Além de ter estacionamento.
Sergio Costa Coelho
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Localização... no centro de Gramado. Estrutura do hotel ótima. Nosso quarto mobilia antiga, mas muito bom. Cafe da manhã, ótimo. Retornaremos com certeza.
Raquel
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Maravilhoso
Gisele
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Hotel incrível, localização perfeita, limpeza impecável, a suíte é excelente, cama maravilhosa, chuveiro super bom, roupas de cama e toalhas cheirosas, café da manhã perfeito. Nota 10 p hotel.
Suellen
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Muito bom
Number of reviews per page
20
40