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- Hotel in Lucky Bansko Aparthotel SPA & Relax
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Lucky Bansko Aparthotel SPA & Relax
Hotels
9.2
/10
Exceptional
127 reviews
What Guests Say About Their Stay
Yaniv
10.0
/ 10
Ckean and beautiful, the spa was amazing and the staff wonderful!! Thank you
Ozgur
10.0
/ 10
Spa and room size was very good. In general staff was very helpful except few person at reception who were not helpful in answering my questions about city and some restaurants
Diana
10.0
/ 10
We had a great stay in Lucky Bansko! The staff was polite and always smiling, rooms were cleaned daily and complementary water bottles restocked and little treats left in the evening to enjoy before bed. The facilities are really good, the spa is maintained well, parking is big so there was never any issue with finding a space, a ski storage is also available with heated ski boot drying system. The best part is the shuttle to the ski slopes (additional charge) which saves hours queueing for the gondola lift.
There was one small issue during our stay: we requested an iron in the evening prior to our new years eve party but all the irons were taken by the guests, so we were advised there could be a wait time of 5-10 min. After 1 hour of waiting and asking multiple times, the reception staff told us there is nothing they can do as they don't know where the irons are and they have advised the guests to return them but no one had. As a result we had to go out with creased outfits to a formal event. To avoid disappointment in the future, I would advise management to purchase more irons, or make a log of where the irons are and request these back after a certain time.
In the Area
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4-10 Kir Blago Todev Street, Pirin, Obshtina Sandanski, Blagoevgrad, Bulgaria, 2770
Main Facilities
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Swimming Pool
Restaurant
Parking
WiFi
Elevator
Available Room Types in Lucky Bansko Aparthotel SPA & Relax
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What's around Lucky Bansko Aparthotel SPA & Relax
4-10 Kir Blago Todev Street, Pirin, Obshtina Sandanski, Blagoevgrad, Bulgaria, 2770
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Discover More About Lucky Bansko Aparthotel SPA & Relax
General
Near Bansko Ski Resort
Location
A stay at Lucky Bansko Aparthotel SPA & Relax places you in the heart of Bansko, within a 10-minute walk of Holy Trinity Church and Chapel of the Holy Virgin. This family-friendly hotel is 0.6 mi (1 km) from Paisii Hilendarski Historical Center and 0.8 mi (1.3 km) from Museum of Otets Paisii Hilendarski.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Holy Trinity Church - 0.8 km / 0.5 mi
Chapel of the Holy Virgin - 0.8 km / 0.5 mi
House Museum of Nikola Vaptsarov - 0.8 km / 0.5 mi
Paisii Hilendarski Historical Center - 1 km / 0.6 mi
Bansko Permanent Icon Exhibition - 1 km / 0.6 mi
Sveta Troitsa Church - 1.1 km / 0.7 mi
House Museum of Neofit Rilski - 1.1 km / 0.7 mi
Velyanov’s House - 1.1 km / 0.7 mi
Museum of Otets Paisii Hilendarski - 1.3 km / 0.8 mi
Vihren - 1.9 km / 1.2 mi
Bansko Ski Resort - 2.1 km / 1.3 mi
Bansko Gondola Lift - 2.2 km / 1.4 mi
SkiBansko by Traventuria - 2.9 km / 1.8 mi
Dobrinishte Ski Resort - 8.7 km / 5.4 mi
Ski Bansko - 8.7 km / 5.4 mi
The preferred airport for Lucky Bansko Aparthotel SPA & Relax is Sofia Airport (SOF) - 186.7 km / 116 mi
Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day on the slopes, you can relax in one of the 3 indoor pools. This hotel also features complimentary wireless internet access, babysitting (surcharge), and an arcade/game room. You'll be on the slopes in no time with the complimentary ski shuttle.
Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. Planning an event in Bansko? This hotel has 1722 square feet (160 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy international cuisine at Le Bistro, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 115 air-conditioned rooms featuring minibars and espresso makers. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
All facilities in Lucky Bansko Aparthotel SPA & Relax
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Things to Do
- Indoor pool
- Turkish bath
- TV lounge
- Spa
- Outdoor pool
- Sauna
- Steam room
Business Facilities
- Business facilities
- Meeting rooms
- Business facilities
- Conference rooms
- Computer station
Hotel Services
- Laundry service
- Multilingual staff
- Wedding service
- Luggage storage
- Porter
General
- Smoking area
- Fireplace in lobby
- Banquet
- Parking
Sports and Recreations
- Ski storage
- Fitness center
- Game room
- Archery
Family-friendly Facilities
- Kids club
- Toys
- Children pool
Food and Drinks
- Vegetarian meal
- Poolside bar
- Breakfast
Transportation
- Airport transfer
- Ski shuttle
- Secure parking
Kids and Pets
- Babysitting
- Children facilities
Public Facilities
- Elevator
- Parking
Accessibilty
- Disabled access friendly
Nearby Facilities
- ATM/Banking
Connectivity
- Free WiFi
Accommodation Policy & General Information in Lucky Bansko Aparthotel SPA & Relax
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
15:00 - 22:00
Check-out:
Before 12:00
Pets
Service Animals Allowed
Additional Policy
Professional property host/manager, LGBTQIA+ friendly, No rollaway/extra beds available
- Fee for buffet breakfast: approximately EUR 15.33 for adults and EUR 10.22 for children
- Airport shuttle fee: EUR 169.18 per vehicle (one-way, maximum occupancy 8)
- Pet deposit: EUR 100 per stay
- Pet fee: EUR 30.67 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General Information
Popular Facilities | Swimming Pool, Restaurant, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 22:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Lucky Bansko Aparthotel SPA & Relax | 115 |
Number of floors in Lucky Bansko Aparthotel SPA & Relax | 5 |
Another facilities in Lucky Bansko Aparthotel SPA & Relax | Indoor pool, Turkish bath, TV lounge, Spa, Outdoor pool |
Frequently asked question in Lucky Bansko Aparthotel SPA & Relax
What are available facilities at Lucky Bansko Aparthotel SPA & Relax?
There are top facilites at Lucky Bansko Aparthotel SPA & Relax such as Swimming Pool, Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Lucky Bansko Aparthotel SPA & Relax?
The standard check-in time at Lucky Bansko Aparthotel SPA & Relax is starting from 15:00 - 22:00 while the latest check-out time is at Before 12:00
Does Lucky Bansko Aparthotel SPA & Relax provide breakfast?
Yes, Lucky Bansko Aparthotel SPA & Relax provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Lucky Bansko Aparthotel SPA & Relax?
Lucky Bansko Aparthotel SPA & Relax is a 5.0-star hotel.
How many floors does Lucky Bansko Aparthotel SPA & Relax have?
Lucky Bansko Aparthotel SPA & Relax has 5 floors.
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More Reviews from Other Guests in Lucky Bansko Aparthotel SPA & Relax
Overall Ratings & Reviews Lucky Bansko Aparthotel SPA & Relax
Other sources (127)
9.2
Exceptional
From 127 reviews
Cleanliness
9.4
Room Comfort
9.2
Location
8.0
Service and Facilites
9.2
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Traveler Reviews Lucky Bansko Aparthotel SPA & Relax
Number of reviews per page
20
40
Top reviews
Petko
Leisure with Children
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Clean rooms and spa, Friendly staff.
Yaniv
Leisure Family
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Ckean and beautiful, the spa was amazing and the staff wonderful!! Thank you
Ozgur
Leisure Family
10.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Spa and room size was very good. In general staff was very helpful except few person at reception who were not helpful in answering my questions about city and some restaurants
Diana
Leisure Family
10.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
We had a great stay in Lucky Bansko! The staff was polite and always smiling, rooms were cleaned daily and complementary water bottles restocked and little treats left in the evening to enjoy before bed. The facilities are really good, the spa is maintained well, parking is big so there was never any issue with finding a space, a ski storage is also available with heated ski boot drying system. The best part is the shuttle to the ski slopes (additional charge) which saves hours queueing for the gondola lift.
There was one small issue during our stay: we requested an iron in the evening prior to our new years eve party but all the irons were taken by the guests, so we were advised there could be a wait time of 5-10 min. After 1 hour of waiting and asking multiple times, the reception staff told us there is nothing they can do as they don't know where the irons are and they have advised the guests to return them but no one had. As a result we had to go out with creased outfits to a formal event. To avoid disappointment in the future, I would advise management to purchase more irons, or make a log of where the irons are and request these back after a certain time.
Read More
Hilli
Leisure with Partner
4.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
The staff were unfriendly and weren’t helpful with information. The hotel forced us to book the NYE dinner which was very bad with vey poor food and entertainment and cost a lot. Wasn’t value for money
Lee
with Partner
10.0
/10
Reviewed 84 week(s) ago
Hotels.com verified review
We were staying in the off season, we had the spa to ourselves and the staff was extra nice and let us check out very late .
Mariya
Leisure with Friends
10.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
Always choosing it, because of the super nice staff and cleanliness.
Eliza
Leisure with Children
10.0
/10
Reviewed 98 week(s) ago
Expedia Group verified review
Very friendly staff, excellent breakfast, the hotel is very attentive to details!
Itsik
Leisure Family
10.0
/10
Reviewed 198 week(s) ago
Expedia Group verified review
Amazing hotel with fancy suites (two rooms). The rooms are very clean, and every day every guest gets a chocolate ball, and water bottle. The hotel is at the entrance to Bansko a 5-minute drive from the entrance to the Old Center. The hotel has free nearby parking. Not all staff speaks English but everyone is eager to help. Breakfast is rich and very good. There is a spa center, which includes a heated pool, hot tub and saunas.
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Kirstin
Leisure Family
10.0
/10
Reviewed 220 week(s) ago
Expedia Group verified review
Lovely hotel, staff were a credit to the hotel. Great facilities.
Itay
Friends and Family Family
10.0
/10
Reviewed 223 week(s) ago
Hotels.com verified review
Great. A little bit hot in the hotel and in the dining room that it was impossible to eat and enjoy.
Verified traveler
with Partner
10.0
/10
Reviewed 237 week(s) ago
Hotels.com verified review
Nice, clean rooms and facilities. Buffet breakfast during the weekend was great, it's a shame it wasn't available on Monday where a la carte with significantly smaller choice was offered. Spa closes too early - at 8pm so if you like evening massage they book 6 or 7pm latest which I personally find weird - too early to eat before massage, too relaxed to dress up to go out and eat after. Services should be at least until 10pm.
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Ventsislav
Friends and Family Family
10.0
/10
Reviewed 242 week(s) ago
Hotels.com verified review
The hotel was terrific , the staff was profesional and kind. Recommended with 10 stars
Bernard
with Partner
8.0
/10
Reviewed 322 week(s) ago
Hotels.com verified review
Comfortable and service oriented hotel outside main center in bansko. excellent offering of transportation to and from ski and city center. good offering of restaurants in or nearby the hotel.
Verified traveler
with Partner
4.0
/10
Reviewed 332 week(s) ago
Hotels.com verified review
Everything was great with the stay from the room to the frequent shuttle service. Unfortunately I had a ski accident on 31st Dec, which meant not being able to leave the room as per Doctor's instructions. The reception staff didn't show any empathy to find us some dinner on NYE since we couldn't leave the hotel. We tried ordering room service, asking the reception to see if they have any no-shows at one of the 3 restaurants or any places we might be able to order some take out. They simply said they can not help us in anyway here. We had expected a better service from a 5 star hotel when it comes to unforeseen incidents such as this one.
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Moe
Leisure Family
10.0
/10
Reviewed 360 week(s) ago
Expedia Group verified review
Excellent stay. Parents loved it. Amazing service, facilities and perfect location.
DIMITRA
Family
8.0
/10
Reviewed 373 week(s) ago
Hotels.com verified review
Our stay was good but on Monday, early in the morning at 8:30 we woke up from drill sound because they propably had repairs. We were never informed about this inconvinience. They could deal with it later. Moreover, the spa area was crowded and you couldn't relax due the bad behaviour of some kids. This is a very good hotel and I feel sorry because the quality isn't like it used to be. If you make more rooms for more visitors then you have to expand the facilities like the pool and the spa area.
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Verified traveler
Leisure with Friends
6.0
/10
Reviewed 373 week(s) ago
Expedia Group verified review
A lot of child in spa center .there was a lot of lightning in spa center. The water in cold pool it was dirty..
Verified traveler
Leisure with Children
10.0
/10
Reviewed 377 week(s) ago
Expedia Group verified review
This is a great hotel, a few issues initially, but they were sorted quickly. Pool and spa area are excellent, as is the food. One of the best holidays I have had for a long time.
Verified traveler
Leisure with Partner
2.0
/10
Reviewed 377 week(s) ago
Expedia Group verified review
We had to check out 30 minutes after we checked in and move to another real 5* hotel. The place is a mess. Small rooms and bathrooms with super cheap furniture. Small pool and super small gym. They promised us a full refund for not staying at their property but we never received it. Do not recommend! Waste of time and money!
Number of reviews per page
20
40
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