What do past guests say about Root Hotel Old Town?

Root Hotel Old Town is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Root Hotel Old Town

Name: Root Hotel Old Town
Address: ul. Macgahan, 1, Северен, Obshtina Plovdiv, Plovdiv, Bulgaria, 4000, ul. Macgahan, 1, Plovdiv, 4000, Bulgaria
Rating: 9.6

Hotels

9.6

/10

Exceptional

73 reviews

What Guests Say About Their Stay

kent

10.0

/ 10

The proprietor Milton was a superb host and would do anything to make us happy. Delicious breakfast, showing us the highlights of the city and very caring!

Shera-Lynn

10.0

/ 10

Wonderful stay with an incredible host! Very comfortable and clean. Fantastic breakfast! Can’t wait to come back.

Michael

10.0

/ 10

The host, Mitko, went out of his way to accommodate me. He made sure I was parked in a good place right at the old town boundary. Mitko gave me a quick introduction to the lay of the land in Plovdiv, pointing out the best sights and restaurants. He also gave an orientation of the room. Breakfast was pretty much a customized individual order, an omelette on day one and french toast on day two. The room was very comfortable in early October with screened windows open and no need for AC. The second floor room received ample hot water after letting the water run for a minute. Couldn't have asked for a more pleasant stay in Plovdiv.

In the Area

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ul. Macgahan, 1, Северен, Obshtina Plovdiv, Plovdiv, Bulgaria, 4000

Main Facilities

Restaurant

Parking

WiFi

Staying at Root Hotel Old Town is a good choice when you are visiting Severen.

Available Room Types in Root Hotel Old Town

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What's around Root Hotel Old Town

ul. Macgahan, 1, Северен, Obshtina Plovdiv, Plovdiv, Bulgaria, 4000

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Location

Staying at Root Hotel Old Town is a good choice when you are visiting Severen.

About Root Hotel Old Town

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Root Hotel Old Town.

Savor your favorite dishes with special cuisines from Root Hotel Old Town exclusively for you.

Root Hotel Old Town is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Root Hotel Old Town is the right place to stay.

All facilities in Root Hotel Old Town

Others

Hotel Services

Laundry service
Express check-in
Luggage storage
Express check-out
Multilingual staff
Concierge

General

Parking
Microwave (shared)
Refrigerator (shared)
Terrace

Transportation

Access to train station (surcharge)
Access to bus station (surcharge)
Valet parking

Public Facilities

Others
Restaurant
Smoke-free area

Connectivity

LAN Internet
Free WiFi

Food and Drinks

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Root Hotel Old Town

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Airport shuttle fee: EUR 70.00 per vehicle (one-way, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between 11:00 PM and 6:30 AM
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 0.41 per person, per night

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher and a security system

This property offers transfers from the airport, train station, and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

This property is closed from November 30 2025 to October 19 2027 (dates subject to change). The following facilities are closed on Valentine's Day, Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, and during Ramadan:

Bar/lounge
Dining venue(s)

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

14:00 - 23:00

Check-out:

Before 11:30

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - 23:00 - to 11:30
Available rooms at Root Hotel Old Town	6
Number of floors in Root Hotel Old Town	2
Another facilities in Root Hotel Old Town	Laundry service, Express check-in, Luggage storage, Express check-out, Multilingual staff

Frequently asked question in Root Hotel Old Town

What are available facilities at Root Hotel Old Town?

There are top facilites at Root Hotel Old Town such as Restaurant, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Root Hotel Old Town?

The standard check-in time at Root Hotel Old Town is starting from 14:00 - 23:00 while the latest check-out time is at Before 11:30

What is the star rating of Root Hotel Old Town?

Root Hotel Old Town is a 3.0-star hotel.

How many floors does Root Hotel Old Town have?

Root Hotel Old Town has 2 floors.

How many rooms are available at Root Hotel Old Town?

Root Hotel Old Town has 6 rooms in total.

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More Reviews from Other Guests in Root Hotel Old Town

Overall Ratings & Reviews Root Hotel Old Town

Other sources (73)

9.6

Exceptional

From 73 reviews

Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.8

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Traveler Reviews Root Hotel Old Town

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Top reviews

kent

Friends and Family

10.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

The proprietor Milton was a superb host and would do anything to make us happy. Delicious breakfast, showing us the highlights of the city and very caring!

Shera-Lynn

Leisure with Partner

10.0

/10

Reviewed 79 week(s) ago

Expedia Group verified review

Hotel Roots was the best place I stayed during my tour of Bulgaria. Close to the historic centre, quiet, super clean and everything as it should be. The owner, Mitko, is super friendly and quite a character. Cooks up a mean omelette too. You can’t go wrong here. 10/10

Julianty

10.0

/10

Reviewed 339 week(s) ago

Hotels.com verified review

One of our best experience in Romania! but not to forget, it's always the host that makes the difference. We love our stay at Roots hotel, it's definitely personalized. A lot of good recommendation and thank you for the omelette egg breakfast! Love every bit of this place.

alan

Friends and Family

10.0

/10

Reviewed 339 week(s) ago

Hotels.com verified review

This is where you want to stay in Plovdiv. As other reviewers have mentioned, Mitko, the owner of this small modern hotel, goes above and beyond to make guests welcome. He has done a wonderful job with this new building that blends in perfectly with the area. Very comfortable in all respects. Plus he is a great chef. We had to stop him from preparing giant breakfasts every morning which he gladly does. We just couldn’t eat it all! Uses first class ingredients. The location is perfect. It is in the old city, but you can walk just a couple of minutes to an alternate route that takes you to the beautiful modern center in a less than 15 minute walk. Truly the best of both worlds. The Old City is beautiful. Many thanks to Mitko for being an amazing host. He knows Plovdiv and Bulgaria well. Final mention: he is a sommelier certified in Canada where he lived for many years. When he gives you advice about restaurants, listen to him. He knows his stuff. Plus, most importantly, he is a good person. He made our trip to Plovdiv a special treat.

Dave

Leisure with Partner

10.0

/10

Reviewed 342 week(s) ago

Expedia Group verified review

The Roots Hotel & Wine Bar in Plovdiv was a great experience for us. Miko is a gracious host and made us feel like we were family. From the time he called us to ensure we knew how to get there to his welcoming attitude and helpful suggestions as to where to go and what to do during our 3 day stay. We went with the breakfast included option which was made fresh to order each morning. Lattes, homemade pastries and eggs made as you like were always a great start to our day. His restaurant and bar suggestions were spot on. The room was very clean and and had everything we needed. Would highly recommend to friends and family to stay here. Thanks for making our stay in Plovdiv memorable Miko!

Verified traveler

Leisure Family

10.0

/10

Reviewed 349 week(s) ago

Expedia Group verified review

Mitko is an incredible host, a sommelier, and knowledgeable guide. He made our stay wonderful and comfortable. The place has everything you need. Highly recommend!

Leisure Family

10.0

/10

Reviewed 350 week(s) ago

Expedia Group verified review

Service was excellent. Mitko went above and beyond what was expected. Location was good and the room was really clean.

Mark

10.0

/10

Reviewed 351 week(s) ago

Hotels.com verified review

Mitko is super friendly, helpful, and an awesome cook, and the hotel is modern, clean & comfortable, and an easy walk to the old town. I recommend it highly!

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