Blue Mountain Resort Mosaic Suites

Second time at the mosaic ! Last time they had better staff made you feel more Welcomed .

We stayed one night Dec 24th at the Blue Mountain Mosaic Boutique Room and paid over $600 including taxes. Based on the price, we expected a much better experience. We are a family of five, and the room had one regular bed and sofa beds. Both were extremely uncomfortable. The AC unit was also not working properly. It made constant loud noises and the temperature kept fluctuating throughout the night, so none of us were able to sleep. Although the room and washroom were clean, the sleep quality was very poor. The room had no view, only a parking lot, and the village felt quite dull with very minimal Christmas lights, which was disappointing for a holiday stay. Outdoor activities are included with the stay. We were interested in the Ridge Runner Mountain Coaster, but its operating hours from 12 pm to 8 pm did not align with our schedule. Other activities like skiing and canopy rides may be enjoyable for some, but they did not suit our situation. For guests who plan around these activities, the stay may be worth it. For us, our basic expectation was a comfortable room with a good view, which we did not get. We also tried the indoor amenities, but the sauna was overcrowded, with kids playing and throwing balls inside. Overall, for $600 per night, the stay did not feel worth the price. We expected much more from Blue Mountain.

Property is good but we wait for Almost 2 hours to go to our room because they said they still cleaning its a waste of time waiting for 2 hrs because instead of my kids going to ski atleast early they didn’t do it anymore.we check in ontime but almost 2 hrs waiting before we enter our room.

All the facilities were well equipped, and the service was very good. The location was also excellent, within walking distance to both the ski area and the village. However, during all three nights of our stay, we heard loud knocking or banging noises at inappropriate times, which affected our sleep. On the first day, it started around 5:00 a.m., and on the third day, it occurred around 10:30 p.m., lasting for about an hour each time. It was quite disturbing.

Thanks for hospitality

No, it wasn't pet-friendly, but it was fine for a two-day stay, get some rest!

I enjoyed my stay

Quiet

Everything was awesone

Its awesome

Property under construction

Amazing and clean room and the staff are very friendly the place is very beautiful

Great getaway.

Love it

It was hard to find the check in parking in the dark, name of hotel over front entrance not lite. After checking in it was easy! Room and property very clean. Front desk staff very friendly!

Everything it was good except the mattress, the mattress it was really bad, A hole literally formed in the middle of the mattress 😂. And today I still have back pain; I thought it was just me, but my wife also has back pain. You only need to change the mattress for five stars jajajaja

Cleanliness

Every thing was good

Great location and amazing price. Room wasn’t the cleanest, the drawers and cupboards were full of crumbs. Stains on the couch, and odd stains on the bedding as well. Besides that, staff was amazing and very helpful, love the on site parking as well!

Clean room but needs updating.