Blue Mountain Resort Mosaic Suites

Customer service, Staff very friendly and helpful The amenities where outstanding with extras Very clean and comfortable Location is everything in the village with penalty parking

The overall village was nice but we were woken up at 6 am both days we stayed do to pounding in the upstairs unit above us as we stayed on the 2nd floor when we called front desk they asked my wife a bunch of questions like can you describe the noise etc. dont see how that is relevant and then they continue to say they would deal with it and never did as we were woken up again by it the following day then we called down again and they again did nothing to remedy the situation which I feel is unacceptable I went on the trip to relax and possibly sleep in a bit as my wife and I both work crazy hours and we did not get to do that do to the constant pounding

Awesome

Excellent staff

Always a good time at blue mountain

treated well

I checked in late on the 13th , I had a family emergency and advised the hotel first thing the following morning. I requested to be refunded for the last night , the hotel declined. Wouldn’t even refund the ‘resort fee’.

Staff was great, and room was clean.

Long walk to the lifts. Very strange equipment rental arrangement where you couldn’t rent just the skis, had to rent boots. Otherwise pretty good overall

Loved being directly in the village. The room was a little dated but had everything we needed. Stocked well. Comfy bed.

Decent stay, looking forward to the renovations to update some of the worn carpets.

Staff is fantastic resort is lovely, love the pool and hot tub

Best welcome to a property. The staff are friendly and helpful. Extra shout out to the greeter. He was so friendly. We loved the postcard to send home. Good location. The ski valet did arrive in time for us but it would have been good. Shame it’s only for skis as the walk in ski boots is a bit long. Room is great but the heating system was noisy. Nice kitchen and lovely bathroom. The best bit is the activities included with the stay. You get access to the roller coaster, canopy climb and the snow shoe and skating. Unfortunately a lot was closed due to weather when we stayed but we did get to access the coaster

Everything was amazing!!!

is o k

Had the best weekend! Havent been to Blue Mountain in years. Staff was super friendly the room was so clean and nice. Cant wait to go again.

Very convenient location for ski in Blue Mountain

The hotel, staff, location, parking, rooms and pool were amazing.. We arrived just after 2 weeks of super busy time for the hotel and my only suggestion was to have the cubboards in the kitchen and stove cleaner, I know they were short of time between check ins but hope they will have some time to do some extra cleaning. Love the place and staff and beds super comfy.

Hotel was great

The location, the room configuration, the hot tub, the parking and included activities was a nice touch. While EVERYONE was always “nice” it’s disorganized to say the least. The room set up is great! pots and pans, dishes etc salt n pep! The rooms were decent size, showers clean. We stayed 7 days with a kitchenette and toddlers who wear diapers. We had dirty diapers pilled(I wanted to take them to the garbage but was told not for hotel guest and to leave them in the room, we forced ourselves out of the room to try and wait for it to be cleaned even though we “scheduled” it twice one day we waited till 7pm and gave up called the front desk “rescheduled” only to have the person show up at dinner time after we were out all day again after a day of skiing, kids hungry and tired, they offered us a pile of sheets and said call if you need anything. Large pool is awesome but “heated” very lightly(think lukewarm at best). Hot tub is honestly the best but during the day. It can only hold 10 people but after 5pm 20-30 people cram into 6/7 days we stayed. There’s a discrepancy with being told what’s what. Skiis and boards after 2nd floor have to stay in the locker downstairs but then was yelled at in the foyer to take them back to the car or get village valet$$ then was told by housekeeping lady Allan doesn’t know what he’s talking about. All in all if you’re room faces the pool, you don’t need any housekeeping and you keep your skis in your car this is a great bang for your buck place!