What do past guests say about Hotel Arena Palace Montreal?

Hotel Arena Palace Montreal is well-known for its Location, as reviewed by verified Traveloka guests.

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Hotel Arena Palace Montreal

Name: Hotel Arena Palace Montreal
Address: 1553, St André, Downtown Montréal, Montréal, Québec, Canada, H2L 3T5, 1553, St André, Québec, H2L 3T5, Canada
Rating: 4.6

Hotels

4.6

/10

Poor

772 reviews

What Guests Say About Their Stay

Daniel Exp

10.0

/ 10

It should be STRONGLY pointed out that this is a Victorian Hotel, not a modern hotel. It has shared toilets and showers and EVERYTHING from the narrow winding staircase up to the 3rd floor to the heating system, is 150 years old. Now, I loved this but lots of people would find it horribly barbaric.

Laurence

10.0

/ 10

You get what you pay for. Safe. Excellent location, right downtown. Parked the car 1 block from the hotel in an indoor parking ( At the library) for $16 a day. Will be back.

Mikal

10.0

/ 10

Clean, nice staff and a classy atmosphere. Very happy, especially for the price.

In the Area

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1553, St André, Downtown Montréal, Montréal, Québec, Canada, H2L 3T5

Main Facilities

24-Hour Front Desk

Parking

WiFi

Hotel Arena Palace Montreal is located in area / city Le Plateau-Mont-Royal. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel Arena Palace Montreal

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What's around Hotel Arena Palace Montreal

1553, St André, Downtown Montréal, Montréal, Québec, Canada, H2L 3T5

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Location

Hotel Arena Palace Montreal is located in area / city Le Plateau-Mont-Royal.

About Hotel Arena Palace Montreal

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Arena Palace Montreal is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Hotel Arena Palace Montreal

Others

Hotel Services

24-hour Receptionist
Concierge

Connectivity

Free WiFi

General

Parking (surcharge)

Accessibilty

Accessible parking

Public Facilities

Others

Accommodation Policy & General Information in Hotel Arena Palace Montreal

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Extended parking fee: CAD 25 per day
Late check-out is available for a fee (subject to availability)
Housekeeping fee: CAD 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 16

Check-in/Check-out Time

Check-in:

16:00 - 22:30

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 16:00 - 22:30 - to 11:00
Available rooms at Hotel Arena Palace Montreal	20
Number of floors in Hotel Arena Palace Montreal	3
Another facilities in Hotel Arena Palace Montreal	24-hour Receptionist, Concierge, Free WiFi, Parking (surcharge), Accessible parking

Frequently asked question in Hotel Arena Palace Montreal

What are available facilities at Hotel Arena Palace Montreal?

There are top facilites at Hotel Arena Palace Montreal such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Arena Palace Montreal?

The standard check-in time at Hotel Arena Palace Montreal is starting from 16:00 - 22:30 while the latest check-out time is at Before 11:00

What is the star rating of Hotel Arena Palace Montreal?

Hotel Arena Palace Montreal is a 1.5-star hotel.

How many floors does Hotel Arena Palace Montreal have?

Hotel Arena Palace Montreal has 3 floors.

How many rooms are available at Hotel Arena Palace Montreal?

Hotel Arena Palace Montreal has 20 rooms in total.

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More Reviews from Other Guests in Hotel Arena Palace Montreal

Overall Ratings & Reviews Hotel Arena Palace Montreal

Traveloka (3)

Other sources (769)

4.6

Poor

From 769 reviews

Cleanliness

4.8

Room Comfort

4.2

Location

9.6

Service and Facilites

5.6

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Traveler Reviews Hotel Arena Palace Montreal

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Top reviews

David

Business and Leisure

2.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

My worst hotel experience,not even by 3rd world standards.Some front desk staff tried their best to help but the management doesn't have sttructures in place.No cleaner for the rooms for 4 days of stay.Extremely dirty and moldy carpets that ought to have been trashed ages ago.The front desk asked me at check in for a $50 caution deposit which Expedia didn't mention.I refused and was ready to cancel.The problem is not front desk.The management just didn't provide the necessary structure to maintain the hotel.Dont go here unless you're desperate

Simerjit

Friends and Family

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Everything was good , but i suggest they also add breakfast for people who stayed at hotel for one for more nights.Thankyou

Bob Andew

Leisure with Partner

2.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

room was not cleaned, the blanket is dirty. the whole room smells cigarette smoke.

Jason

2.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

This place is a dump among dumps. No towels, no thermostat, no smoke alarm. The ceiling fan/light fixture had only one lightbulb and when you shut off that one light, you automatically shut off the fan as well despite it being over one hundred degrees in the room. Shower water was hot but only trickled. I tried to plug in my own travel fan. It blew the breaker that powered half of the third floor. After three tries and three blow outs, I went to bed with no blankets on. The steps weren’t shoveled. Just an absolute disaster of a hotel. Do not stay here.

Manoj Krishna

Business

2.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The only bad point is the hotel and rooms and staff

Clément

Friends and Family

2.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

The hotel was disgusting not at all, but the picture showed and full of rat

Mark

Leisure with Partner

6.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

For how cheap the place is it is a wonderful stay. But definitely would recommend going elsewhere of you could afford it.

Luiz

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

GOOD!

Khai

Business

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Excellent

Sam

6.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Staff were very welcoming and polite! However, it did seem like there may have been smoking (?) occurring indoors, as it smelled very strongly of it when particular staff members were present. Overall was a lovely stay, but cleanliness can be very easily improve dramatically!

Rémi

4.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Much Old without rénovation and confort

Daniel Exp

Leisure with Partner

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Vincent

Leisure with Partner

8.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Muy atentos sus empleados

Majid

2.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Safety hazard and health concerns. I will be reporting this facility to city officials and filing a formal report

Laurence

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

You get what you pay for. Safe. Excellent location, right downtown. Parked the car 1 block from the hotel in an indoor parking ( At the library) for $16 a day. Will be back.

Vishal

Leisure

2.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

There was no parking available near hotel, they didn't provided drinking water or even washrooms were shared between all the guests. It was worst experience

Omnia

2.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

First thing the quality of the images on the website does not match reality so it is like i booked something from here and got a completely different thing. For example, the bathroom did not have a hanger for toilet paper or the towel. they have a no refund policy. I tried talking that this does not match what I booked and I need a refund to be able to go somewhere else and the response was I will get an email in 3 days to decide if i am eligible for a refund. The room looks clean but the details are not so it is like it was not professionally cleaned in a while. Like there were dust under the bed and windows frame corners were not cleaned much longer also the fan. The bathroom does not have garbage bag in the garbage pin. put the images. the staff was friendly and polite though

Kitty

6.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Theres no tv and plus toilet shower thanks for asking but its good

Francenelle

Friends and Family

2.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

Le personnel est très agréable 🙂 Mais l'hôtel a besoin de rénovation. Ma chambre était propre mais il y avait une forte odeur de l'enfermement . Donc nous avons dormi avec la fenêtre ouverte. Les toilettes et la douche sont à l'extérieur de la chambre donc ce n'est pas pratique avec un enfant 😭 Les toilettes n'étaient pas propre et il n'y avait plus de papier toilette.

Faith

Leisure

2.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

I didn’t get to use the room I had booked for and they took my money after just 5 minutes of booking. Called the manager immediately but he refused to refund after 5 minutes. No proper customer service.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.