Hotel Arena Palace Montreal

Room overall was clean but had a strange odor to it.

Vraiment très très sale... Bruyant...hôtel de passe? Aucun ménage. Quasi pas d eau au lavabo... Par contre pas cher.

This place is overpriced for what you get or don't get. Shared 1 shower, 2 toilets, no fridge, kitchen or facilities. Old tiny rooms with nothing but a bed and sink. Noisy and smelly. No aircon but a ticking ceiling fan.

We arrived at the hotel and left almost immediately without even bringing our luggage inside. The place was absolutely disgusting. The entire building smelled heavily of cigarettes, everything looked dirty and greasy, and the overall atmosphere felt unsafe and uncomfortable for families. There were random men walking around the hallways in their underwear, which was completely unacceptable, especially since we were traveling with a child. The room itself was terrible — dirty, poorly maintained, with the sink and shower separated in a very strange and uncomfortable way. On top of that, the hotel openly displayed political symbols on the facade, including a Palestinian flag, which made the environment feel even more uncomfortable and inappropriate for what was supposed to be a neutral place to stay. We informed the staff immediately that we would not stay there because of the smell, dirt, and overall horrible conditions, but despite leaving right away and never using the room, they still refused to refund our money. This was one of the worst hotel experiences we have ever had. Avoid this place at all costs.

The security camera is installed. Is it good? Good to give me upgrade for room with its bath and lavatory facility without extra fee.

Everything was average not so good not so bad . But next time i dont go there

Personnel sympa et prix non dispendieux

This is basically a boarding house. Communal bathroom. Private room was basically a bed with a desk and a sink. The staff member was pleasant. Overall it was fine for 1 person for a night. I wouldn’t stay here with a family or couple etc. Also I walked from the train station with a rolling suitcase. Very convenient location.

O ambiente reflete o valor que você paga. É um hotel antigo, que deveria ser classificado como Albergue. O quarto que fiquei possui banheiro, o que é obrigatório para quem quer o mínimo de conforto, pois a limpeza das áreas comuns não é boa. O quarto possui uma boa cama e a roupa de cama estava limpa, bem como as toalhas fornecidas. Os funcionários são cordiais e estão sempre na recepção. Fato que é importante, pois sempre que quiser entrar no hotel precisará solicitar a entrada, o que pode ser um pouco inconveniente, os hospedes deveriam, receber uma chave. A localização é o ponto forte, você tem restaurantes, bares, supermercados, lanchonetes e acesso facilitado ao Metro.

The rooms were not very clean and a mouse ran into our room. We left promptly after that happened and checked into another hotel.

ok

Moyen

Room needs to clean more and lack of amitié

Room was clean, checked for bedbugs and found none. This was our second time staying at this hotel and did not dissapoint either time. The price tells you what you get though, so no breakfast, no room service or anything, shower and bathroom are not in the rooms, and theres not a microwave or anything to make food while not the room. Great if you're a college student, and fantastic for the price. No better cheap motel in the city

Je ne recommande pas du tout. Ils ont refusé de me rembourser 4 nuits après avoir quitté au bout de la première nuit. Le personnel était plutôt gentil mais on sentait de la cigarette partout. J'étais mal à l'aise avec mon fils et ma femme.

Extremely sweet staff and comfortable beds

I like it

Épouvantable, à éviter !

The Hotel astonished me from how beautiful it is. When I entered the Hotel room I got calmer at it’s Excellence.

My worst hotel experience,not even by 3rd world standards.Some front desk staff tried their best to help but the management doesn't have sttructures in place.No cleaner for the rooms for 4 days of stay.Extremely dirty and moldy carpets that ought to have been trashed ages ago.The front desk asked me at check in for a $50 caution deposit which Expedia didn't mention.I refused and was ready to cancel.The problem is not front desk.The management just didn't provide the necessary structure to maintain the hotel.Dont go here unless you're desperate