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Hotel Citadelle

Name: Hotel Citadelle
Address: 4800 Boulevard Wilfrid-Hamel, Lévis, Chaudière-Appalaches, Québec, Canada, G1P 2J9, 4800 Boulevard Wilfrid-Hamel, Québec, G1P 2J9, Canada
Rating: 7.6

Hotels

7.6

/10

Pleasant

1,003 reviews

What Guests Say About Their Stay

Mor

10.0

/ 10

I honestly had a great time. The first walk in, the room was spotless and clean. Very spacious, there were enough towels to last a whole week to be honest and I love it. The staff was very professional. I needed to change the reservation for the next day under my friend's booking and I was able to keep the same room for 2 days The cleaning crew comes to kindly as if we needed anything and clean the room, we were ok but the thought was very much appreciated. Definitely recommend to go there

Aisha

10.0

/ 10

Front desk was super friendly and attended all our requests without a problem. The room and everywhere was very clean and neat. Beds comfortable. Had a great stay ! 100% will return when we are back to quebec

Bernard

10.0

/ 10

Beaucoup de stationnement et proche de tout, restaurants, magasin, activités, autoroutes.

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In the Area

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4800 Boulevard Wilfrid-Hamel, Lévis, Chaudière-Appalaches, Québec, Canada, G1P 2J9

Main Facilities

24-Hour Front Desk

Parking

WiFi

Elevator

In Québec City (Les Rivières)

Available Room Types in Hotel Citadelle

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What's around Hotel Citadelle

4800 Boulevard Wilfrid-Hamel, Lévis, Chaudière-Appalaches, Québec, Canada, G1P 2J9

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Discover More About Hotel Citadelle

General

In Québec City (Les Rivières)

Location

Located in Québec City (Les Rivières), Hotel Citadelle is within a 10-minute drive of Laval University and Aquarium of Quebec. This hotel is 6.8 mi (11 km) from Quebec Cruise Terminal and 7.2 mi (11.6 km) from Château Frontenac.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Carie Factory Amusement Center - 2.9 km / 1.8 mi
Recreofun Amusement Centre - 3.2 km / 2 mi
Base de plein air de Sainte-Foy - 3.2 km / 2 mi
Club de Golf L'Albatros Ste Foy - 4.1 km / 2.5 mi
Laval University - 5.8 km / 3.6 mi
Salle Albert-Rousseau - 6.1 km / 3.8 mi
Cegep de Sainte-Foy - 6.4 km / 4 mi
Les Galeries de la Capitale - 6.5 km / 4 mi
Mega Parc - 6.7 km / 4.2 mi
Laurier Quebec - 6.7 km / 4.2 mi
Place de la Cite - 7 km / 4.4 mi
Jardin Botanique Roger-Van den Hende - 7.1 km / 4.4 mi
Monastere de I’Hotel-Dieu du Sacre-Coeur - 7.2 km / 4.4 mi
Parc du Domaine-des-Retraités - 7.2 km / 4.5 mi
Laval University Hospital - 7.3 km / 4.5 mi

The preferred airport for Hotel Citadelle is Quebec City Jean Lesage Intl. Airport (YQB) - 5.6 km / 3.5 mi

Facilities

Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.

Business Facilities

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Dining

Satisfy your appetite at the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily.

Rooms

Make yourself at home in one of the 36 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

All facilities in Hotel Citadelle

Common Space

Lobby

Accommodation Services

Exterior

Others

Public Facilities

Parking
Smoke-free area
Coffee/tea in lobby
Elevator

Hotel Services

Welcoming drinks
24-hour Receptionist
Newspaper in lobby

Transportation

Storage

Connectivity

Free WiFi

General

Parking

Accessibilty

Disabled access friendly

Accommodation Policy & General Information in Hotel Citadelle

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Cashless payment methods are available for all transactions.
Contactless check-out is available.

Check-in/Check-out Time

Check-in:

15:00 - 04:00

Check-out:

Before 11:00

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Cashless transactions are available, Essential workers only - NO

General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 04:00 - to 11:00
Available rooms at Hotel Citadelle	36
Another facilities in Hotel Citadelle	Smoke-free area, Coffee/tea in lobby, Welcoming drinks, 24-hour Receptionist, Newspaper in lobby

Frequently asked question in Hotel Citadelle

What are available facilities at Hotel Citadelle?

There are top facilites at Hotel Citadelle such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Citadelle?

The standard check-in time at Hotel Citadelle is starting from 15:00 - 04:00 while the latest check-out time is at Before 11:00

What is the star rating of Hotel Citadelle?

Hotel Citadelle is a 3.0-star hotel.

How many rooms are available at Hotel Citadelle?

Hotel Citadelle has 36 rooms in total.

What do past guests say about Hotel Citadelle?

Hotel Citadelle is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel Citadelle

Overall Ratings & Reviews Hotel Citadelle

Other sources (1,003)

7.6

Pleasant

From 1,003 reviews

Cleanliness

7.6

Room Comfort

7.6

Location

10.0

Service and Facilites

8.2

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Traveler Reviews Hotel Citadelle

Number of reviews per page

Top reviews

Geneviève

4.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

I used to come to this hotel often but as time goes, it looks like more and more as a ghost town and quality/cleanliness going down. They used to offer breakfast and now the room sits empty with only coffee and teas offering. The beds used to be comfy and the one I had was hard as a rock. Reception person are not looking very friendly or enthusiastic as they used to; just there to do their time and move on is what it seems like.

Mor

Leisure with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Sunil Kumar

Leisure Family

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

No breakfast, and there were not much options available in the vicinity. Drinking was rarely available in the reception area. Overall an okayish room for that price.

Kevin

Leisure Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Clean and comfortable.

Aisha

Leisure

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Arielle

Business and Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Great location

Francine

2.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The flooring in the bedroom is falling apart. Very old room. The frontdesk guy was stinky(body odor), told me he couldn't find my check-in in the system. It took him at least 15 min to get me checked after i drove from Ontario and it snowed quite bad, not pleasant at all..do not recommend this place!!

Christiaan

Leisure

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Guy at the front desk was amazing very fast check in and clean rooms

Pranav

Leisure with Friends

2.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Hi, I booked for 2 nights in qubec, i reached on dec 25 around 4:00 PM and we put our luggage in the room and left as we did not checked room cleanness, when we came around 9:00 PM to the hotel, floor was too sticky and everywhere dust was there, we are getting smell from bathroom curtains, i supposed to ask them for toilet paper and hand soaps, next day morning on Dec 26 i asked receptionist to clean our room and chnage the blankets , he said to us he will inform cleaning people, and we left to explore city, again once we return everything was same in the room, nothing was cleaned, i informed evening receptionsit , he said whatever happened in the morning he was not reponsible, he gave us new blanket and informed us to change it by our own, as there were no staff, it was very bad expereince and we left next day morning as we afraid to sleep in bed as we thought something not cleanly or bad bugs, it was really horrible expereince to stay in this hotel, i need someone from expedia to call me back as this money is not worth it to spend in this hotel.

Roberson

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

C'était bien

Guy

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Excellent service

Rodrigue

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Parfait

Michelle

4.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The outlet doesn’t work in bathroom- good luck finding a clean towel the bath mat towel had stains all over it - glad it was only one night here.

Dodjyna

Leisure Family

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

It was okay hotel get what you pay.

Jonathan limbisa

8.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Very clean

Guy

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

La rapidité, endroit tranquille.

Guy

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Bonne endroit pour se reposer, dormir.

Sylvain

Leisure with Partner

8.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Clean room, courteous staff. The hotel is a bit dated but the price was excellent.

André

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Easy check in, comfortable, easy check out.

Raymond

Leisure with Partner

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Yes.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.