What do past guests say about Hotel Citadelle?

Hotel Citadelle is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Citadelle

Name: Hotel Citadelle
Address: 4800 Boulevard Wilfrid-Hamel, Lévis, Chaudière-Appalaches, Québec, Canada, G1P 2J9, 4800 Boulevard Wilfrid-Hamel, Québec, G1P 2J9, Canada
Rating: 7.6

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7.6

/10

Pleasant

1,004 reviews

What Guests Say About Their Stay

bernard

10.0

/ 10

Très propre, Le seul point négatif c'est que on est arrivé à 3h alors que la chambre devrait être prête et on nous a informé qu'elle serait prête 1h30 plus tard!

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Nicholas

10.0

/ 10

Room was clean, bathroom was updated, but blankets were stained and need to be updated. Otherwise very good for the money.

Renee

10.0

/ 10

Il n'y a pas eu de déjeuner pendant mon séjour. Le 2ieme matin il y avait eu du verglas pendant la nuit et aucun abrasif n'a été mis dans le stationnement c'était dangereux. A 2h30 du matin j'ai eu un appel de l'hôtel par chance mon cellulaire était en mode ne pas déranger. L'employé à la réception m'a dit je ne vous ai pas appelé j'ai appelé la chambre 16.. bizarre.. le reste était très correcte

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In the Area

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4800 Boulevard Wilfrid-Hamel, Lévis, Chaudière-Appalaches, Québec, Canada, G1P 2J9

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Staying at Hotel Citadelle is a good choice when you are visiting Lévis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel Citadelle

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What's around Hotel Citadelle

4800 Boulevard Wilfrid-Hamel, Lévis, Chaudière-Appalaches, Québec, Canada, G1P 2J9

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Discover More About Hotel Citadelle

General

In Québec City (Les Rivières)

Location

Located in Québec City (Les Rivières), Hotel Citadelle is within a 10-minute drive of Laval University and Aquarium of Quebec. This hotel is 6.4 mi (10.3 km) from Château Frontenac and 6 mi (9.6 km) from Quebec City Convention Center.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Carie Factory Amusement Center - 2.9 km / 1.8 mi
Recreofun Amusement Centre - 3.2 km / 2 mi
Base de plein air de Sainte-Foy - 3.2 km / 2 mi
Club de Golf L'Albatros Ste Foy - 4.1 km / 2.5 mi
Laval University - 5.8 km / 3.6 mi
Salle Albert-Rousseau - 6.1 km / 3.8 mi
Cegep de Sainte-Foy - 6.4 km / 4 mi
Les Galeries de la Capitale - 6.5 km / 4 mi
Mega Parc - 6.7 km / 4.2 mi
Laurier Quebec - 6.7 km / 4.2 mi
Jardin Botanique Roger-Van den Hende - 6.8 km / 4.2 mi
Place de la Cite - 7 km / 4.4 mi
Monastere de I’Hotel-Dieu du Sacre-Coeur - 7.2 km / 4.4 mi
Parc du Domaine-des-Retraités - 7.2 km / 4.5 mi
Laval University Hospital - 7.3 km / 4.5 mi

The preferred airport for Hotel Citadelle is Quebec City Jean Lesage Intl. Airport (YQB) - 5.6 km / 3.5 mi

Facilities

Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.

Business Facilities

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Dining

Satisfy your appetite at the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily.

Rooms

Make yourself at home in one of the 36 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

All facilities in Hotel Citadelle

Common Space

Lobby

Accommodation Services

Exterior

Bedroom

Public Facilities

Parking
Smoke-free area
Coffee shop
Coffee/tea in lobby
Elevator

Hotel Services

Luggage storage
Welcoming drinks
24-hour Receptionist
Newspaper in lobby

Connectivity

Free WiFi

General

Parking

Accessibilty

Disabled access friendly

Accommodation Policy & General Information in Hotel Citadelle

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 23:00

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

, If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 23:00 - to 11:00
Available rooms at Hotel Citadelle	36
Another facilities in Hotel Citadelle	Smoke-free area, Coffee shop, Coffee/tea in lobby, Luggage storage, Welcoming drinks

Frequently asked question in Hotel Citadelle

What are available facilities at Hotel Citadelle?

There are top facilites at Hotel Citadelle such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Citadelle?

The standard check-in time at Hotel Citadelle is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00

What is the star rating of Hotel Citadelle?

Hotel Citadelle is a 3.0-star hotel.

How many rooms are available at Hotel Citadelle?

Hotel Citadelle has 36 rooms in total.

Does Hotel Citadelle provide parking?

Yes, Hotel Citadelle provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Hotel Citadelle

Overall Ratings & Reviews Hotel Citadelle

Other sources (1,004)

7.6

Pleasant

From 1,004 reviews

Cleanliness

7.6

Room Comfort

7.6

Service and Facilites

8.2

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Traveler Reviews Hotel Citadelle

Number of reviews per page

Top reviews

Raymond

with Partner

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Not as well maintained as expected. Air conditioning unit was very noisy.

jose

with Partner

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Reception dirty carpet and old everything with missing lamps ,room clean and restaurants and stuff around

bernard

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Très propre, Le seul point négatif c'est que on est arrivé à 3h alors que la chambre devrait être prête et on nous a informé qu'elle serait prête 1h30 plus tard!

Sophie

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

room was very clean, staff was extremely helpful and understanding.

Mohamede

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Très bon hôtel je vous recommande fortement

Jason

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Not much to say it’s a motel room was clean, bed was comfy outside in the back was a little rough all in all was fine

Tay

with Friends

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

seems like there was a bed bugs because me & my friends got bitten whole night.

Nicholas

with Friends

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Room was clean, bathroom was updated, but blankets were stained and need to be updated. Otherwise very good for the money.

Sean

4.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Old hotel without breakfast

PASCAL

Friends and Family with Friends

4.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

C'est un hotel vraiment de base, ne pas s'attendre a rien

Léon

with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Ce fut excellent

Nikki

with Partner

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

It was fine for the price.

Yannick

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

L'accueil lors à mon arrivé était sympathique et sans pression. La chambre est bien pour le prix payé. Lit très confortable et une douche très propre. Par contre on voit que la place à besoin d'amour et que la toilette était soit encore malpropre et/ou des cernes de saleté. Lors de mon check out c'était moins accueillant, disons plus froid.

Roberson

with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Very good

Rodrigue

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Parfait

Renee

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Claudie

6.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Ce n'est pas l'endroit le plus propre

kush

4.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Rooms were not clean, amenities were limited and ac in the room was so loud that i cant even turn it on

Patrick

2.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Unfortunately the whole place smells like dirty armpit so I went to another hotel for the first night. The next day I called in the afternoon to upgrade the room to a 2-bed and they refused.. the travellers booked somewhere else so I ended up paying a room for nothing

charles

6.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Oui

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.