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Hotel Citadelle

Name: Hotel Citadelle
Address: 4800 Boulevard Wilfrid-Hamel, Lévis, Chaudière-Appalaches, Québec, Canada, G1P 2J9, 4800 Boulevard Wilfrid-Hamel, Québec, G1P 2J9, Canada
Rating: 7.6

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7.6

/10

Pleasant

1,004 reviews

What Guests Say About Their Stay

Asif

10.0

/ 10

The property was very well maintained. The room and the washroom was very well maintained and clean. Loved our stay.

Jetsania Samira

10.0

/ 10

Nous avons passé 2 magnifiques nuits en amoureux à l'Hôtel La Citadelle et tout était absolument parfait. Dès notre arrivée, le monsieur à la réception nous a accueillis avec une gentillesse et une attention exceptionnelles. Il a pris le temps de tout nous expliquer et nous avons tout de suite senti que nous étions entre de bonnes mains. Un service vraiment remarquable. La chambre était impeccable, très propre, calme et si confortable. Nous avons passé deux nuits très paisibles. L'emplacement est idéal et l'ambiance de l'hôtel est à la fois élégante et chaleureuse. On s'y sent comme à la maison. Un immense merci à toute l'équipe de La Citadelle, et particulièrement au monsieur de la réception, pour avoir rendu notre escapade si spéciale. Nous reviendrons avec grand plaisir et nous recommandons à 100%.

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Matt

10.0

/ 10

Simple stay, nothing complicated required. Quiet and pleasant hotel to stay at. Would recommend to others!

In the Area

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4800 Boulevard Wilfrid-Hamel, Lévis, Chaudière-Appalaches, Québec, Canada, G1P 2J9

Main Facilities

Parking

Luggage storage

Elevator

Disabled access friendly

24-hour Receptionist

Staying at Hotel Citadelle is a good choice when you are visiting Lévis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel Citadelle

4800 Boulevard Wilfrid-Hamel, Lévis, Chaudière-Appalaches, Québec, Canada, G1P 2J9

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Discover More About Hotel Citadelle

General
In Québec City (Les Rivières)

Location
Located in Québec City (Les Rivières), Hotel Citadelle is within a 10-minute drive of Laval University and Aquarium of Quebec. This hotel is 6.4 mi (10.3 km) from Château Frontenac and 6 mi (9.6 km) from Quebec City Convention Center.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Carie Factory Amusement Center - 2.9 km / 1.8 mi
Recreofun Amusement Centre - 3.2 km / 2 mi
Base de plein air de Sainte-Foy - 3.2 km / 2 mi
Club de Golf L'Albatros Ste Foy - 4.1 km / 2.5 mi
Laval University - 5.8 km / 3.6 mi
Champlain College St. Lawrence - 6 km / 3.7 mi
Salle Albert-Rousseau - 6.1 km / 3.8 mi
Cegep de Sainte-Foy - 6.4 km / 4 mi
Les Galeries de la Capitale - 6.5 km / 4 mi
Mega Parc - 6.7 km / 4.2 mi
Laurier Quebec - 6.7 km / 4.2 mi
Place de la Cité - 7 km / 4.4 mi
Monastère de l'Hôtel-Dieu du Sacré-Coeur de Jésus - 7.2 km / 4.4 mi
Parc du Domaine-des-Retraités - 7.2 km / 4.5 mi
Laval University Hospital - 7.3 km / 4.5 mi

The preferred airport for Hotel Citadelle is Quebec City Jean Lesage Intl. Airport (YQB) - 5.6 km / 3.5 mi

Facilities
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.

Business Facilities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Dining
Satisfy your appetite at the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily.

Rooms
Make yourself at home in one of the 36 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

All facilities in Hotel Citadelle

Common Space

Lobby

Accommodation Services

Exterior

Bedroom

Connectivity

Free WiFi

General

Parking

Accessibilty

Disabled access friendly

Public Facilities

Parking
Smoke-free area
Coffee shop
Coffee/tea in lobby
Elevator

Hotel Services

Luggage storage
Welcoming drinks
24-hour Receptionist
Newspaper in lobby

Accommodation Policy & General Information in Hotel Citadelle

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

, If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 23:00 - to 11:00
Available rooms at Hotel Citadelle	36
Another facilities in Hotel Citadelle	Free WiFi, Parking, Disabled access friendly, Parking, Smoke-free area

Frequently asked question in Hotel Citadelle

What is normal check-in & check-out time at Hotel Citadelle?

The standard check-in time at Hotel Citadelle is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00

What is the star rating of Hotel Citadelle?

Hotel Citadelle is a 3.0-star hotel.

How many rooms are available at Hotel Citadelle?

Hotel Citadelle has 36 rooms in total.

What do past guests say about Hotel Citadelle?

Hotel Citadelle is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel Citadelle

Overall Ratings & Reviews Hotel Citadelle

Other sources (1,004)

7.6

Pleasant

From 1,004 reviews

Cleanliness

7.8

Room Comfort

7.6

Service and Facilites

8.2

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Traveler Reviews Hotel Citadelle

Number of reviews per page

Top reviews

Angel

with Children

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Clean and large rooms. Double bed in the separate room was a bit hard. There is room for a Queen bed in that room which would be better. Other 2 beds were Queen and more comfortable. Double lock didn't work. Black out curtains worked well. Needs overall upgrades. Man at the front desk upon arrival was nice and helpful. Check out was quick. The side door to the building wasn't locked passed 11pm but the area felt safe.

Michel

with Partner

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Petit hôtel agréable

Lucie

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Bel hébergement

Benoit

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Très bien pour le prix

Marius

with Partner

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Pool would have been nice

Nathalie

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Nous avons apprécié notre séjour dans l'ensemble. Deux éléments nous ont toutefois déçus. La chambre n'était pas prête à l'heure convenue. Nous avons dû patienter environ 50 minutes. Aussi, le lendemain, la chambre n'a pas été faite.

Line

6.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

C est propre et. C tres bien

Asif

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The property was very well maintained. The room and the washroom was very well maintained and clean. Loved our stay.

Michelle

6.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

The room was relatively clean and the tub/bath seemed brand new. Unfortunately, the property and decor was just kind of dated, which can leave the impression of not being clean just because of its age. They said they have 24 hour check-in and I arrived around 9:30 PM. No problem doing so. But neither the person who checked me in nor the person who handled my checkout this morning or any type of staff uniform. There is no actual vanity in the bathroom, it was just a piece of plywood to cover plumbing under the sink. And the bottom of it was looking unkempt. Possibly some water damage. The brand new tub/shower had a 80s feel shower curtain. Hallway decor was dark and dated. But I had a clean bed that was comfortable and compared to what I could’ve paid to stay in the city, the price was reasonable.

Gaby

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

We stayed for one night. Everything was great.

Calin

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Clean room.

Jetsania Samira

with Partner

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Denis

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Propre et sans tapis beau bon pas cher

François-Paul

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Aucun téléphone dans la chambre. Donc, on ne peut pas appeler l’extérieur ou même de communiquer avec la réception au besoin .

Jean-Francois

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Merci pour cette nuit passée

Matt

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Simple stay, nothing complicated required. Quiet and pleasant hotel to stay at. Would recommend to others!

Chrishantha

with Children

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Clean room

Teresa

2.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Évitez cet Hôtel! Il est salle ça pue de la cigarette. La chambre était le pire que j' au jamais vue. Nous avons quittez tout de suite sans rester le soir il était très dégueulasse.

Robert

8.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Très bien chambre et employé

Marie-Eve

6.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

The price is low, and it shows. The hotel desperately needs better management and better staff. The inside was just as filthy as the outside.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.