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Hotel Citadelle

Name: Hotel Citadelle
Address: 4800 Boulevard Wilfrid-Hamel, Lévis, Chaudière-Appalaches, Québec, Canada, G1P 2J9, 4800 Boulevard Wilfrid-Hamel, Québec, G1P 2J9, Canada
Rating: 7.6

Hotels

7.6

/10

Pleasant

1,003 reviews

What Guests Say About Their Stay

Bernard

10.0

/ 10

Beaucoup de stationnement et proche de tout, restaurants, magasin, activités, autoroutes.

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Catherine

10.0

/ 10

This spot was great for the one night. Place was clean and decent and we enjoyed the retro vibes. Only thing I’d say is that the room could use some renovations. You can tell it’s been years and had its time; walls and floors, etc. are old, peeling and dirty. Hotel also had a stingy smell like cigarettes but I think it’s because of the carpets in the foyer and hallway.

MAXINE

10.0

/ 10

The man who checked us in was very accommodating and did a room change with no hesitation so I could have a bathtub

In the Area

See Map

4800 Boulevard Wilfrid-Hamel, Lévis, Chaudière-Appalaches, Québec, Canada, G1P 2J9

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at Hotel Citadelle is a good choice when you are visiting Lévis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Hotel Citadelle

4800 Boulevard Wilfrid-Hamel, Lévis, Chaudière-Appalaches, Québec, Canada, G1P 2J9

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Discover More About Hotel Citadelle

Location

Staying at Hotel Citadelle is a good choice when you are visiting Lévis.

About Hotel Citadelle

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Citadelle.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Hotel Citadelle is the right place to stay.

All facilities in Hotel Citadelle

Others

Public Facilities

Others
Smoke-free area
Coffee shop
Coffee/tea in lobby
Elevator

Hotel Services

Luggage storage
Welcoming drinks
24-hour Receptionist
Newspaper in lobby
Tours

Connectivity

Free WiFi

General

Parking

Accommodation Policy & General Information in Hotel Citadelle

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 04:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 04:00 - to 11:00
Available rooms at Hotel Citadelle	36
Another facilities in Hotel Citadelle	Others, Smoke-free area, Coffee shop, Coffee/tea in lobby, Luggage storage

Frequently asked question in Hotel Citadelle

What are available facilities at Hotel Citadelle?

There are top facilites at Hotel Citadelle such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Citadelle?

The standard check-in time at Hotel Citadelle is starting from 15:00 - 04:00 while the latest check-out time is at Before 11:00

What is the star rating of Hotel Citadelle?

Hotel Citadelle is a 3.0-star hotel.

How many rooms are available at Hotel Citadelle?

Hotel Citadelle has 36 rooms in total.

What do past guests say about Hotel Citadelle?

Hotel Citadelle is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel Citadelle

Overall Ratings & Reviews Hotel Citadelle

Other sources (1,003)

7.6

Pleasant

From 1,003 reviews

Cleanliness

7.6

Room Comfort

7.6

Location

10.0

Service and Facilites

8.2

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Traveler Reviews Hotel Citadelle

Number of reviews per page

Top reviews

Rodrigue

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Parfait

Michelle

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The outlet doesn’t work in bathroom- good luck finding a clean towel the bath mat towel had stains all over it - glad it was only one night here.

Dodjyna

Leisure Family

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

It was okay hotel get what you pay.

Jonathan limbisa

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Very clean

Guy

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

La rapidité, endroit tranquille.

Guy

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Bonne endroit pour se reposer, dormir.

Sylvain

Leisure with Partner

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Clean room, courteous staff. The hotel is a bit dated but the price was excellent.

André

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Easy check in, comfortable, easy check out.

Raymond

Leisure with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Yes.

Tommy

Leisure

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The room in good condition, old building

Ross

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Great!

Francine

6.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Matelas taché de sang, non recouvert de protège matelas! ☹️

Bernard

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Beaucoup de stationnement et proche de tout, restaurants, magasin, activités, autoroutes.

Benjamin

4.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

This hotel asked $100 for security deposit and promised to return it within 3 days. I checked out om Oct.11, 2025, but still haven't received YET. I will not stay or recommend this hotel!!

Olivier

4.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Ok pour juste un in and out mais 2 nuits c’était trop. Lit inconfortable, taches sur les murs, salle de bain

Maxime

4.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

C’était très sale. Des toiles d’araignée partout difficile à manquer. Des poils et beaucoup de fluides corporels.

Heidi

6.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Dust in room, visible areas of dirt! Bed sheets were not straight and slobby one night the hallways smell like sewer!

Gennadiy

Leisure Family

8.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

The pillows smelled badly. The shower stall in the washroom was made for people with disabilities and contains a built-in sitting shelf. In the 2.5' x 3' stall, only about 1' - 1.5' left for the bather, making it virtually impossible to use. The sink was clogged (hardly flowing). I notified the receptionist. After returning back in the evening, found out it was still clogged. Same receptionist told me that it was not clogged, since it was somehow flowing and didn't require any cleaning...

Amy Fungshan

Leisure Family

8.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Clean room parking ok staffs friendly.

Sun

Leisure with Friends

8.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

It was ok!

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.