Hotel Citadelle

Unfortunately what would have been an excellent stay was clouded by my check-in experience. I checked in very late at around 1.30am and had advised the hotel of this. The "Night Manager" was lounging on the foyer chairs when I arrived and seemed very disengaged and unfriendly. He gave me my room key and I was in total shock when I entered the room and saw what I thought were articles of clothing in the room as I searched for the light switch. I then heard movement and quietly asked if anyone was there. I then saw the figure of a female crawling out of the bed and apologised profusely as I quickly backed out of the room as quickly as I could. This could have been a very serious incident and I was very relieved that the woman, who seemed to be on her own, acted as peacefully and quietly as she did. I returned to the Reception desk and advised the Night Manager of the incident. Without so much as an apology, he issued me with another room key and sent me on my way. The rest of my stay went without incident and I found the Day Staff to be very efficient, engaging and friendly. The rooms were cleaned daily and overall the facilities were more than adequate. It was only my initial check-in experience that clouded my overall rating of the hotel.

Not as well maintained as expected. Air conditioning unit was very noisy.

Reception dirty carpet and old everything with missing lamps ,room clean and restaurants and stuff around

Très propre, Le seul point négatif c'est que on est arrivé à 3h alors que la chambre devrait être prête et on nous a informé qu'elle serait prête 1h30 plus tard!

room was very clean, staff was extremely helpful and understanding.

Très bon hôtel je vous recommande fortement

Not much to say it’s a motel room was clean, bed was comfy outside in the back was a little rough all in all was fine

seems like there was a bed bugs because me & my friends got bitten whole night.

Room was clean, bathroom was updated, but blankets were stained and need to be updated. Otherwise very good for the money.

Très bon hôtel agréable et calme

Old hotel without breakfast

C'est un hotel vraiment de base, ne pas s'attendre a rien

Ce fut excellent

It was fine for the price.

L'accueil lors à mon arrivé était sympathique et sans pression. La chambre est bien pour le prix payé. Lit très confortable et une douche très propre. Par contre on voit que la place à besoin d'amour et que la toilette était soit encore malpropre et/ou des cernes de saleté. Lors de mon check out c'était moins accueillant, disons plus froid.

Absent sauf café disponible

correct toute une nuit en route merci

Very good

Oui

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