Hôtel Sainte-Anne

The staff were friendly and welcoming, and we appreciated being allowed to check in early when our room was ready. However, there were a few inconveniences. The sink was extremely low, even for someone shorter like me, which made it uncomfortable to use. The hotel also does not provide umbrellas, which is surprising since many hotels typically offer them, especially in a city with unpredictable weather. Additionally, there were no complimentary bottled water in the room, although you can refill water at the restaurant. Overall, it was a pleasant stay thanks to the staff, but some basic amenities were missing.

Staff was kind and accommodating regarding luggage storage and allowing an early check in when I had 2 nights consecutive reservations.

Yes

Nice location close to tourist attractions

Clean. Great staff

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The room was clean, but the fridge wasn't working and an opened beers was left in it from previous travellers. We called front desk, he verified it. But never came back to fix it.

Good

Fantastic!

Perfect

Great location, amenities, and staff. However, the room temperature was difficult to control during our winter stay (−25 °C outside). The room was quite cold from about 6–10 pm despite setting the thermostat to 75–80 °F, then became very hot later in the night. Likely a more comfortable stay in warmer weather, hopefully..

Great location, friendly staff

Un très beau séjour à Québec à l'hôtel Saint-Anne. Le personnel est accueillant et professionnel, les chambres sont belles et propres, bien entretenues. L'hôtel est situé au cœur de la haute ville, juste en face du château Frontenac, proche du funiculaire permettant d'aller dans la basse ville et à proximité d'une multitudes de restaurants et commerces.

Very nice toom

Can’t complain!! Everything was great!!

Yes the room was spotless. The staff were amazing and it made for a great stay. Job well done. We also ate at Steak Avenue which a staff member recommended may great dishes. We really enjoyed the meal and experience. Our server was a little underwhelming at the restaurant but maybe just had a long night. The hostess was wonderful..

Location is perfect for a downtown stay with friends, tucked in above a lovely restaurant and bar. It was clean, modern and comfortable.

Great location

Clean hotel wonderful staff

This hotel is in a great location. Everything we wanted to do was at most a 20 minute walk, with the exception of Strom spa. The hotel was so cute, the rooms are spacious and have character. Unfortunately my rooms heater was turned to AC, rather than heat, so I was pretty cold for the first 2 nights, but before they figured that out they provided me a space heater and had their maintenance team come in to fix it. The mattress is very firm, so keep that in mind if you don’t like firm mattresses. The only bad thing about this hotel is their toilet paper… I know that sounds silly but it was the worst TP I’ve ever used. Outside of that, warm and friendly staff, clean, and welcoming. Would definitely stay there again if I find myself back in Old Quebec!