Wyndham Grand Fallsview Hotel

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8.2
/10
Very Good
6,587 reviews

What Guests Say About Their Stay

Pearla

10.0
/ 10
You all should book here at Wyndham Grand Hotel. All amenities are near by walking distance easy access to the Go Transit Bus for the outdoor amenities. Room views are nice you can see the falls. Casino and shopping stores.

Armie

10.0
/ 10
We stayed at Hyatt Regency due to Wyndham need to accommodate the people that got flooded. Both hotels did a great job from staff to maintaining cleanliness or accommodation. We had a great stay and wanted to go back. We love the perfect view from our room. Thank you!

Loveena

10.0
/ 10
Great place to stay, central location to many activities! Definitely a family friendly hotel. We love that we can access the casino, play place and the falls is a short walk. The rooms are clean and spacious. The staff is always friendly. Be prepared for high parking costs.
In the Area
See Map
6455 Fallsview Blvd, Regional Municipality of Niagara, Ontario, Canada, L2G3V9

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Wyndham Grand Fallsview Hotel is located in area / city Regional Municipality of Niagara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Wyndham Grand Fallsview Hotel

6455 Fallsview Blvd, Regional Municipality of Niagara, Ontario, Canada, L2G3V9
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Lobby Wyndham Grand Fallsview Hotel
Exterior 2 Wyndham Grand Fallsview Hotel

Discover More About Wyndham Grand Fallsview Hotel

Wyndham Grand Fallsview Hotel offers an exceptional stay in the heart of Niagara Falls, Ontario, Canada. This premier hotel provides a perfect blend of comfort, convenience, and breathtaking views, making it an ideal choice for both leisure and business travelers. Experience unparalleled hospitality and world-class amenities that are designed to make your visit memorable. Room rates at Wyndham Grand Fallsview Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Wyndham Grand Fallsview Hotel Location

Located in the vibrant Fallsview district of Niagara Falls, Ontario, the Wyndham Grand Fallsview Hotel is situated at 6455 Fallsview Blvd, Regional Municipality of Niagara, Ontario, Canada, L2G3V9. This prime location places you just a short distance from the majestic Niagara Falls themselves, offering unparalleled views and easy access to the natural wonder. The hotel is conveniently located approximately 1.5 kilometers from the Queen Elizabeth Way (QEW), the main highway connecting Toronto and the Niagara region, ensuring a smooth journey for those arriving by car. For those utilizing public transport, the nearest major transit hub is the Niagara Falls Bus Terminal, located about 3 kilometers away. The atmosphere surrounding the Wyndham Grand Fallsview Hotel is one of excitement and natural beauty, with the thundering falls as a constant, awe-inspiring backdrop. You'll find yourself within walking distance of numerous attractions, entertainment venues, and dining options, all contributing to a lively and engaging experience.

Wyndham Grand Fallsview Hotel Facilities & Services

Facilities for guests at Wyndham Grand Fallsview Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • Indoor swimming pool: Open daily from 8:00 AM to 10:00 PM. No additional fee.
  • Fitness center: Equipped with modern exercise machines, available 24/7. No additional fee.
  • On-site dining: Multiple restaurants and bars offering diverse culinary experiences.
  • Business center: Providing essential services for corporate travelers.
  • Meeting and event spaces: State-of-the-art facilities for conferences and celebrations.
  • Complimentary Wi-Fi: Available throughout the hotel for all guests.
  • Concierge services: To assist with bookings, recommendations, and inquiries.
  • Parking: Available for guests at a fee of PHP 1,500 per day.
  • Spa and wellness center: Offering a range of treatments for relaxation and rejuvenation. Operating hours are 9:00 AM to 7:00 PM, with prices varying based on service.
  • Kids' play area: A dedicated space for younger guests to enjoy.

Wyndham Grand Fallsview Hotel Room Types

Discover a range of accommodations designed to suit every preference with the diverse room types of Wyndham Grand Fallsview Hotel. Whether you're seeking a cozy retreat or a spacious suite, each room is appointed with comfort and style in mind.
  • Standard King Room:

    Features one king-sized bed, city view, non-smoking. Bathtub available in select rooms.
  • Standard Queen Room:

    Offers two queen-sized beds, city view, non-smoking. Bathtub available in select rooms.
  • Fallsview King Room:

    Boasts one king-sized bed with direct views of Niagara Falls, non-smoking. Bathtub available in select rooms.
  • Fallsview Queen Room:

    Features two queen-sized beds with direct views of Niagara Falls, non-smoking. Bathtub available in select rooms.
  • Junior Suite:

    A larger room with a king-sized bed, separate seating area, city view, non-smoking. Includes a bathtub.
  • Executive Suite:

    Spacious accommodation with a king-sized bed, living area, and premium amenities, city view, non-smoking. Includes a bathtub.
  • Accessible Rooms:

    Available upon request, designed for guests with specific needs.
The hotel does not currently offer pet-friendly rooms.

Wyndham Grand Fallsview Hotel Dining & Restaurants

Indulge in a culinary journey at the Wyndham Grand Fallsview Hotel, where exquisite dining experiences await. The hotel features several on-site restaurants and bars, each offering a unique ambiance and a delectable menu.
  • The Grandview Buffet:

    Experience a lavish buffet featuring international cuisine and local favorites. Estimated price per person: PHP 3,500. Operating hours: Breakfast 7:00 AM - 10:00 AM, Lunch 12:00 PM - 2:30 PM, Dinner 5:30 PM - 9:30 PM.
  • Fallsview Steakhouse:

    Savor prime cuts of steak and fresh seafood with stunning views of the falls. Estimated price per person: PHP 5,000. Operating hours: 5:00 PM - 10:00 PM.
  • The Fallsview Lounge:

    Enjoy handcrafted cocktails, light snacks, and panoramic views of the falls. Estimated price per person: PHP 2,000. Operating hours: 11:00 AM - 11:00 PM.
  • The Coffee Corner:

    A casual spot for freshly brewed coffee, pastries, and light meals. Estimated price per person: PHP 1,000. Operating hours: 6:00 AM - 6:00 PM.

Wyndham Grand Fallsview Hotel Nearby Attractions and Activities

The Wyndham Grand Fallsview Hotel is ideally situated to explore the best of Niagara Falls and the surrounding region. Immerse yourself in the natural beauty and exciting attractions that make this area a world-renowned destination.
  • Niagara Falls:

    Witness the breathtaking power and beauty of one of the world's most famous waterfalls, just a short walk from the hotel.
  • Clifton Hill:

    Known as the "Street of Fun," Clifton Hill offers a vibrant array of attractions, entertainment, and dining options for all ages.
  • Journey Behind the Falls:

    Experience the falls from a unique perspective with a tour that takes you behind the cascading water.
  • Niagara Parks Botanical Gardens:

    Explore meticulously maintained gardens, a butterfly conservatory, and the Floral Showhouse.
  • Niagara-on-the-Lake:

    A charming historic town known for its wineries, theaters, and picturesque streets, a short drive from the hotel.
If you are looking for other activities around Wyndham Grand Fallsview Hotel, check out the best deals on Traveloka: Recommended activities in Niagara Falls!

How to Get to Wyndham Grand Fallsview Hotel from the Airport

Getting to the Wyndham Grand Fallsview Hotel from the nearest major airport, Toronto Pearson International Airport (YYZ), is straightforward, with several convenient options available. The airport transfer service of Wyndham Grand Fallsview Hotel can be arranged for a seamless arrival.
  • Airport Premium Buses:

    Several bus companies offer direct services from Toronto Pearson International Airport to Niagara Falls. The journey typically takes around 2 to 2.5 hours. Estimated cost: PHP 2,500 - PHP 3,500 per person.
  • Metered/Coupon Taxis:

    Taxis are readily available at the airport. This is a more expensive but direct option. Estimated cost: PHP 15,000 - PHP 20,000.
  • Ride-hailing Service:

    You can book a ride-hailing service through your smartphone for a convenient trip. Estimated cost: PHP 12,000 - PHP 18,000.
  • Hotel's Private Airport Transfer Service:

    For the utmost convenience and comfort, you can arrange a private transfer directly through the Wyndham Grand Fallsview Hotel. Contact the hotel in advance for pricing and booking. This is the most direct way of How to get to Wyndham Grand Fallsview Hotel. You can also explore airport transfer services for other options.

Summary of Why You Should Choose to Stay at Wyndham Grand Fallsview Hotel

Choosing the Wyndham Grand Fallsview Hotel for your next getaway promises an unforgettable experience, blending luxury with the awe-inspiring beauty of Niagara Falls. With excellent Room availability at Wyndham Grand Fallsview Hotel, you're sure to find the perfect accommodation for your needs.
  • Spectacular Views:

    Many rooms offer direct, breathtaking views of Niagara Falls.
  • Prime Location:

    Situated in the heart of the Fallsview district, close to major attractions and entertainment.
  • Exceptional Amenities:

    Enjoy a range of facilities including a pool, fitness center, and diverse dining options.
  • Comfortable Accommodations:

    Well-appointed rooms and suites designed for relaxation and convenience.
  • Attentive Service:

    Friendly and professional staff dedicated to making your stay pleasant.
Booking Wyndham Grand Fallsview Hotel is easy and rewarding. We encourage you to book your stay through Traveloka to take advantage of their seamless booking process and exclusive offers. Book budget hotels in Ontario and experience the magic of Niagara Falls. Easily book domestic and international flights at low prices to complement your travel plans.

All facilities in Wyndham Grand Fallsview Hotel

Swimming Pool Wyndham Grand Fallsview Hotel
Swimming Pool
Entertainment Facility Wyndham Grand Fallsview Hotel
Entertainment Facility
Fitness Center Wyndham Grand Fallsview Hotel
Fitness Center
Functional Hall Wyndham Grand Fallsview Hotel
Functional Hall
Lobby Wyndham Grand Fallsview Hotel
Lobby

Accessibilty

  • Braille or raised signage
  • Accessibility equipment
  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Swimming pool
  • Banquet
  • Ballroom
  • Reception hall
  • Parking

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms
  • Computer station
  • Business center

Nearby Facilities

  • Gift shop
  • Shops
  • Grocery
  • ATM/Banking

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Winery tours

Transportation

  • Bus/truck parking
  • Valet parking (surcharge)

Sports and Recreations

  • Fitness center
  • Game room

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Wyndham Grand Fallsview Hotel

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Wyndham Grand Fallsview Hotel
404
Number of floors in Wyndham Grand Fallsview Hotel
18
Another facilities in Wyndham Grand Fallsview Hotel
Braille or raised signage, Accessibility equipment, Accessible parking, Wheelchair accessible, Accessible bathroom

Frequently asked question in Wyndham Grand Fallsview Hotel

What are available facilities at Wyndham Grand Fallsview Hotel?
There are top facilites at Wyndham Grand Fallsview Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Wyndham Grand Fallsview Hotel?
The standard check-in time at Wyndham Grand Fallsview Hotel is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Wyndham Grand Fallsview Hotel provide breakfast?
Yes, Wyndham Grand Fallsview Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Wyndham Grand Fallsview Hotel?
Wyndham Grand Fallsview Hotel is a 4.0-star hotel.
How many floors does Wyndham Grand Fallsview Hotel have?
Wyndham Grand Fallsview Hotel has 18 floors.
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More Reviews from Other Guests in Wyndham Grand Fallsview Hotel

8.2
Very Good
From 6,587 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Wyndham Grand Fallsview Hotel

Number of reviews per page
20
40
Top reviews
Jessica
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Even though there was no view of the Falls, the location was very convenient. The connection to nearby Hotels and amenities made walking in the elements easy. The rooms were large and clean. Excellent water pressure, nice bath and toiletries. Nespresso machine, unlimited coffee pods and water bottles was essential. Staff was friendly, took a while sometimes to get requested items. The room felt a little "corporate", but overall very nice. There were some strange noises, like clicking or creaking even though we were on the top floor but not too bad
Read More
Jung Kook
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was good.
Melissa
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I reserved a 1 room: King bed, view of the falls in January of 2026, after I found out that the Black Keys would be performing at the OLG concert hall. I not only booked it because I was traveling from 5 hours away, but because of the proximity to the venue because I have an illness that affects my lungs and prevents me from walking long distances. I arrived at the hotel at 7:30 in good spirits and excited to check-in quickly change out of my work attire and then then head to the show that was starting at 8pm. When I got to the front counter, I was immediately encountered with hostile attitude and unprofessionalism from the front desk and then the manager on duty. Who proceeded to wave her name tag in my face when I asked for her information. When I tried to check in, the front desk attendant tried to gaslight me, asking me if I was sure I had a reservation because she could not find me, I opened my app showed her my booking info and confirmation#. She then tells me "they gave my room away to an indigenous person and that it is a government law". I asked to speak to the manager who came out and basically told me I had no room, he proceeded to tell me They tried to call me the day before, but my voicemail was full, and that they could move me to the Wyatt, but my room was gone.
Read More
Pearla
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

You all should book here at Wyndham Grand Hotel. All amenities are near by walking distance easy access to the Go Transit Bus for the outdoor amenities. Room views are nice you can see the falls. Casino and shopping stores.
Jhon
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Evertything was excellent
Armie
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We stayed at Hyatt Regency due to Wyndham need to accommodate the people that got flooded. Both hotels did a great job from staff to maintaining cleanliness or accommodation. We had a great stay and wanted to go back. We love the perfect view from our room. Thank you!
Loveena
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great place to stay, central location to many activities! Definitely a family friendly hotel. We love that we can access the casino, play place and the falls is a short walk. The rooms are clean and spacious. The staff is always friendly. Be prepared for high parking costs.
Theodore
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Recommend staying here if you are familiar with the area. Staff wasn’t very pleasant in evening but morning staff cordial and helpful. Very close walk to the falls.
Rajesh
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We experienced a significant delay during check-in due to the unavailability of our reserved room, and we were subsequently offered a single bedroom accommodation despite having children with us, or faced the prospect of waiting several hours.
Mohammed
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Yes
Charlene
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was a great girls trip! We were all between 45-70 years young and all had a great time. Rooms are very clean and spacious and all the staff were outstanding from front desk to the valets to housekeeping! One downfall is absolutely zero places to sit in any common areas. Pool was clean and we enjoyed our time there!
Anungose
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed one night. It was everything we needed. - quiet, clean, comfy, nice view. Hated the toilet paper lol but not enough to give a bad rating. Will book again (and bring our own roll)
Barbara June
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We like how convenient it is for concerts
Stephanie
icon-
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property was good and location is excellent. But one staff made it so I WON’T RETURN. The person who checked me in seemed judgemental and gave me unclear directions regarding parking, etc. I sorted these out as everyone else in the lobby and outside was very helpful. My biggest issue is again with this same front desk staff who came to my room the following morning and knocked on the door. DESPITE A PLEASE DO NOT DISTURB SIGN…AND A LATE CHECKOUT. I had called the front desk a few hours prior to ask for late check out, spoke with a kind woman who offered it to me and I agreed to pay. And yet I was disturbed by this man who had a checklist of names and rooms, and once he saw me open the door he looked at his list again and said, are you checking out? To which I said I have late checkout, and a sign on my door. He looked at the list again and said that’s right and left. I later called the front desk after checking out to tell them about this and it was the same man who answered. He still did not say sorry a single time and said he will ensure that the staff does better going forward. Ironically the staff that needs to do better is just him. I eventually spoke to the manager who refunded me for the late check out and disturbance. So overall not a bad place to stay, but I never want to see this man again.
Read More
Diane
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Casino access was connected to Hotel, which was awesome. Centrally located. All was Excellent
Seantrell
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pros; very nice staff. Shoutout to Aaliyah who was sweet and sent a bottle wine for bday being celebrated. Convenient location and good food choices nearby even within hotel. Shoutout to Kegs went there twice. Also a Starbucks in there too, Fitness center was nice. Con: while rooms are spacy, they could use updating. Upon arrival shower had clump someone hair prior stay and called to asked it to be cleaned as I didn’t want touch it and it took until the following day and constant calling for someone come up. So couldn’t shower first night after driving 6 hours. Hot water a hit or miss and lighting was not strong
Read More
Ying
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We’ve stayed at quite a few hotels along the Niagara strip over the years, including some of the more well-known “nicer” ones, and I can honestly say this was the cleanest by far. Cleanliness is a big deal for me, and at other hotels we’ve had experiences where the sheets didn’t even feel properly cleaned. That was absolutely not the case here. The room was genuinely clean, fresh, and well maintained. Whatever standards they’re following, I really hope they keep it up—especially during the busy summer season. Check-in was also a great experience. The front desk staff were kind, patient, and got us settled in quickly, which made a big difference after a long day. Overall, this has easily been our best stay in Niagara Falls. We’ll definitely be coming back.
Read More
Krista
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

( my family had 2 rooms- 4 travellers ) The rooms were clean, there was no hot water for showers. One of the rooms had no heat for 2 days, on day 2 maintenance came to put in a new unit. ( Rooms have no microwave , but there is a fridge) depending when you go , parking can be tricky. Staff were friendly. The casino is a short walk. We only ate in the hotel once TGIF ( as prices are higher)
Read More
razi
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lots of things to do in area.
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Did get to stay at my hotel was mover to a worse hotel with no notice. Will not book here again and very disappointed with this travel app for not letting me know ahead of time . I was supposed to be in a hotel attached to fallsview so my wife and I would not have to go outside to get to the concert venue, we packed expecting to not have to be in the cold then were moved to a hotel further away called the Hyatt and had no say about it. Terrible service ,no room service , 2 of the 5 elevators were out of service so anytime I want to use one it was a 5 to 10 min wait going up or down 👎👎👎parking cost a fortune. Do not stay here
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Wyndham Grand Fallsview Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 6,587 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Wyndham Grand Fallsview Hotel

Number of reviews per page
20
40
Top reviews
Jessica
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Even though there was no view of the Falls, the location was very convenient. The connection to nearby Hotels and amenities made walking in the elements easy. The rooms were large and clean. Excellent water pressure, nice bath and toiletries. Nespresso machine, unlimited coffee pods and water bottles was essential. Staff was friendly, took a while sometimes to get requested items. The room felt a little "corporate", but overall very nice. There were some strange noises, like clicking or creaking even though we were on the top floor but not too bad
Read More
Jung Kook
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was good.
Melissa
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I reserved a 1 room: King bed, view of the falls in January of 2026, after I found out that the Black Keys would be performing at the OLG concert hall. I not only booked it because I was traveling from 5 hours away, but because of the proximity to the venue because I have an illness that affects my lungs and prevents me from walking long distances. I arrived at the hotel at 7:30 in good spirits and excited to check-in quickly change out of my work attire and then then head to the show that was starting at 8pm. When I got to the front counter, I was immediately encountered with hostile attitude and unprofessionalism from the front desk and then the manager on duty. Who proceeded to wave her name tag in my face when I asked for her information. When I tried to check in, the front desk attendant tried to gaslight me, asking me if I was sure I had a reservation because she could not find me, I opened my app showed her my booking info and confirmation#. She then tells me "they gave my room away to an indigenous person and that it is a government law". I asked to speak to the manager who came out and basically told me I had no room, he proceeded to tell me They tried to call me the day before, but my voicemail was full, and that they could move me to the Wyatt, but my room was gone.
Read More
Pearla
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

You all should book here at Wyndham Grand Hotel. All amenities are near by walking distance easy access to the Go Transit Bus for the outdoor amenities. Room views are nice you can see the falls. Casino and shopping stores.
Jhon
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Evertything was excellent
Armie
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We stayed at Hyatt Regency due to Wyndham need to accommodate the people that got flooded. Both hotels did a great job from staff to maintaining cleanliness or accommodation. We had a great stay and wanted to go back. We love the perfect view from our room. Thank you!
Loveena
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great place to stay, central location to many activities! Definitely a family friendly hotel. We love that we can access the casino, play place and the falls is a short walk. The rooms are clean and spacious. The staff is always friendly. Be prepared for high parking costs.
Theodore
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Recommend staying here if you are familiar with the area. Staff wasn’t very pleasant in evening but morning staff cordial and helpful. Very close walk to the falls.
Rajesh
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We experienced a significant delay during check-in due to the unavailability of our reserved room, and we were subsequently offered a single bedroom accommodation despite having children with us, or faced the prospect of waiting several hours.
Mohammed
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Yes
Charlene
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was a great girls trip! We were all between 45-70 years young and all had a great time. Rooms are very clean and spacious and all the staff were outstanding from front desk to the valets to housekeeping! One downfall is absolutely zero places to sit in any common areas. Pool was clean and we enjoyed our time there!
Anungose
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed one night. It was everything we needed. - quiet, clean, comfy, nice view. Hated the toilet paper lol but not enough to give a bad rating. Will book again (and bring our own roll)
Barbara June
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We like how convenient it is for concerts
Stephanie
icon-
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property was good and location is excellent. But one staff made it so I WON’T RETURN. The person who checked me in seemed judgemental and gave me unclear directions regarding parking, etc. I sorted these out as everyone else in the lobby and outside was very helpful. My biggest issue is again with this same front desk staff who came to my room the following morning and knocked on the door. DESPITE A PLEASE DO NOT DISTURB SIGN…AND A LATE CHECKOUT. I had called the front desk a few hours prior to ask for late check out, spoke with a kind woman who offered it to me and I agreed to pay. And yet I was disturbed by this man who had a checklist of names and rooms, and once he saw me open the door he looked at his list again and said, are you checking out? To which I said I have late checkout, and a sign on my door. He looked at the list again and said that’s right and left. I later called the front desk after checking out to tell them about this and it was the same man who answered. He still did not say sorry a single time and said he will ensure that the staff does better going forward. Ironically the staff that needs to do better is just him. I eventually spoke to the manager who refunded me for the late check out and disturbance. So overall not a bad place to stay, but I never want to see this man again.
Read More
Diane
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Casino access was connected to Hotel, which was awesome. Centrally located. All was Excellent
Seantrell
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pros; very nice staff. Shoutout to Aaliyah who was sweet and sent a bottle wine for bday being celebrated. Convenient location and good food choices nearby even within hotel. Shoutout to Kegs went there twice. Also a Starbucks in there too, Fitness center was nice. Con: while rooms are spacy, they could use updating. Upon arrival shower had clump someone hair prior stay and called to asked it to be cleaned as I didn’t want touch it and it took until the following day and constant calling for someone come up. So couldn’t shower first night after driving 6 hours. Hot water a hit or miss and lighting was not strong
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Ying
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We’ve stayed at quite a few hotels along the Niagara strip over the years, including some of the more well-known “nicer” ones, and I can honestly say this was the cleanest by far. Cleanliness is a big deal for me, and at other hotels we’ve had experiences where the sheets didn’t even feel properly cleaned. That was absolutely not the case here. The room was genuinely clean, fresh, and well maintained. Whatever standards they’re following, I really hope they keep it up—especially during the busy summer season. Check-in was also a great experience. The front desk staff were kind, patient, and got us settled in quickly, which made a big difference after a long day. Overall, this has easily been our best stay in Niagara Falls. We’ll definitely be coming back.
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Krista
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

( my family had 2 rooms- 4 travellers ) The rooms were clean, there was no hot water for showers. One of the rooms had no heat for 2 days, on day 2 maintenance came to put in a new unit. ( Rooms have no microwave , but there is a fridge) depending when you go , parking can be tricky. Staff were friendly. The casino is a short walk. We only ate in the hotel once TGIF ( as prices are higher)
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razi
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lots of things to do in area.
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Did get to stay at my hotel was mover to a worse hotel with no notice. Will not book here again and very disappointed with this travel app for not letting me know ahead of time . I was supposed to be in a hotel attached to fallsview so my wife and I would not have to go outside to get to the concert venue, we packed expecting to not have to be in the cold then were moved to a hotel further away called the Hyatt and had no say about it. Terrible service ,no room service , 2 of the 5 elevators were out of service so anytime I want to use one it was a 5 to 10 min wait going up or down 👎👎👎parking cost a fortune. Do not stay here
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