温德姆大瀑布景酒店

Fallsview not so good Except that everything is good

雖然購買的是高價的觀瀑套房，但是只能看到局部的瀑布，而且美國那方向完全看不到，有點失望！

Rebooked without notice to their sister property Hyatt Regency. Only told upon check in yet staff proceeded to lie and assured that notice was sent through Orbitz booking site (was booked with Avion through Expedia) Worst customer service, couldn't even provide a finalized bill after requesting one 3 separate times. Only good thing about Niagara is leaving Niagara. Place is an absolute dumpster fire

Location was fantastic but the property is quite old and the rooms could be cleaner

Everyone was so helpful and nice. As soon as we exited the elevator that is how soon they were on point. Canada dont owe me anything

The cleaning service never came. We had to call and then came only once . Only one box of tissues in the room

The value and location of this property was phenomenal. The hotel is very clean and welcoming. We had everything we needed and had access to so much more. It is an easy and quick walk to the falls and all of the places you want to see and go.

Our original booking was for the Wyndham however it was changed due to the wildfires and we were booked into the sister property, the Hyatt Regency which is an amazing property. Everything was clean, staff were always friendly, lots of amenities and restaurants to choose from.

Upon arrival we were told we needed to move hotels due to evacuees needing to stay at this property. We were sent to the Hyatt. The manager was very rude. and only when i complained about parking and noise did they comp my parking, but disregarded the multple noise complaints due to the people next door slamming doors and being loud at 12 am, 1 am, 134am, 6 am.

You need to put a small microwave in the room. There is room for one.

I was overcharged . Moyhing

Excellent service

L accueil et la vue sur les chutes

The rooms were really clean

Unfortunately, our reservation was changed due to the wild

Terrible parking situation,and parking prices

Upgraded to Hyatt so all was excellent

Belle hôtel et bien possitionne pour voir les chuted

We actually stayed at the Hyatt Fallsview. We got moved from the Wyndham to the Hyatt as the Wyndham was being used as hotel for the people displaced by the wildfires. This review is for the Hyatt. They moved us from a city view to a falls view, which was a welcome surprise. It was beautiful to see the Horseshoe Falls from our room. It was more of a side view, but we expected no view so it was great to see the rainbows and awe of the falls. It was a regular room. The layout was long and spacious with two beds, entrance hallway and bathroom, or should I say, washroom since we are in Canada. :). Only annoyance was we were there for three nights, and the first day that we were out all day, but they didn’t come in time to clean the room. We were back around 5. The beds weren’t made or bathroom changed over. The woman came when we were in the room already. She only gave us new towels. On second day, the beds were done in time and bathroom towels done, but there were empty soap containers in the shower. We left them to be refilled but they were left empty. We used the indoor pool each day since we had kids. The youngest enjoyed it. It had two hot tubs and decent sized pool. They had plenty of fresh towels. It got crowded at times but never too bad. They had sun deck but need more chairs. We didn’t eat at restaurants. Starbucks downstairs we used each day. Perfect location. Don’t use WEGO bus from there. Too slow. Walk, Uber or use funicular to get to Table Rock.

Tout était parfait