NH Ciudad de Santiago

Hotels
8.2
/10
Very Good
847 reviews

What Guests Say About Their Stay

Julia
10.0
/ 10
Staff were so helpful and professional, we had an excellent stay. The area around the hotel is walking distance from multiple great options for drinking and eating. We highly recommend!
Diane
10.0
/ 10
NH Ciudad is a contemporary hotel with all you'd expect from a chain (in a good way). Breakfasts provided a variety of food (many breads, several different sweet and savory pastries, numerous juices, and scrambled eggs as well as yogurt and cereals). The room was a suite with two beds. It would have been perfect if there was a mirror in the bathroom, and if the thermostat actually worked, but otherwise, we were happy and slept very well every night!
Carlos
10.0
/ 10
The room was huge, as a family we were extremely comfortable. Breakfast was also very good and staff accomodating. Location is fine.
In the Area
See Map
Avda. Condell, 40, Providencia, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 11100

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
NH Ciudad de Santiago is a hotel is located at Providencia. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around NH Ciudad de Santiago

Avda. Condell, 40, Providencia, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 11100
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Discover More About NH Ciudad de Santiago

Location


NH Ciudad de Santiago is a hotel is located at Providencia.

About NH Ciudad de Santiago

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from NH Ciudad de Santiago exclusively for you.

NH Ciudad de Santiago is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at NH Ciudad de Santiago.

All facilities in NH Ciudad de Santiago

Others NH Ciudad de Santiago
Others

Hotel Services

  • Laundry service
  • Tours
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Business Facilities

  • Meeting facilities
  • Conference center
  • Business center

Transportation

  • Shopping center shuttle (surcharge)
  • Area shuttle with surcharge

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking (surcharge)

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in NH Ciudad de Santiago

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately USD 15 to 36 per person
  • Airport shuttle fee: USD 42 per vehicle (one-way)
  • Self parking fee: USD 15 per day
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests planning to check in with a pet must provide the pet's health certificate at check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at NH Ciudad de Santiago
122
Number of floors in NH Ciudad de Santiago
14
Another facilities in NH Ciudad de Santiago
Laundry service, Tours, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in NH Ciudad de Santiago

What are available facilities at NH Ciudad de Santiago?
There are top facilites at NH Ciudad de Santiago such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at NH Ciudad de Santiago?
The standard check-in time at NH Ciudad de Santiago is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does NH Ciudad de Santiago provide breakfast?
Yes, NH Ciudad de Santiago provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of NH Ciudad de Santiago?
NH Ciudad de Santiago is a 4.5-star hotel.
How many floors does NH Ciudad de Santiago have?
NH Ciudad de Santiago has 14 floors.
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More Reviews from Other Guests in NH Ciudad de Santiago

8.2
Very Good
From 847 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

9.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews NH Ciudad de Santiago

Number of reviews per page
20
40
Top reviews
Michael
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Loved it. Clean. Great service.
FRED
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Breakfast was OK, but two things that I didn't like too much, I ordered room service one evening, just a toasted ham and cheese sandwich with fries, I ordered it at 7:20 in the evening on the QR code that they want you to use, and I didn't get it till 8:40, I called after nearly 1 hour and they had obviously forgotten it, and when it came it was pretty damn cold, the other thing that you should look into is that the king bed in my room is on wheels and the floor is a vinyl wood floor, but there are no breaks on the bed wheels, so if you lay in bed and put pillows behind you to sit up, the bed falls away from the wall and you can fall off the back of the bed, there needs to be brakes on thewheelsofthebed, that doesn't take much thinking
Read More
Julia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were so helpful and professional, we had an excellent stay. The area around the hotel is walking distance from multiple great options for drinking and eating. We highly recommend!
Shinobu Danielle
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Good property
Diane
icon-Business Family
Business Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

NH Ciudad is a contemporary hotel with all you'd expect from a chain (in a good way). Breakfasts provided a variety of food (many breads, several different sweet and savory pastries, numerous juices, and scrambled eggs as well as yogurt and cereals). The room was a suite with two beds. It would have been perfect if there was a mirror in the bathroom, and if the thermostat actually worked, but otherwise, we were happy and slept very well every night!
Read More
Claudia
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Jacuzzi was a selling point online, yet it was out of service without any plants to repair it. My kids were very disappointed.The toilets often backed up despite normal use (even though we didn't even put TP in the toilet). The transportation offered by the hotels contractor to the airport was at one price on the website but they charged a much higher price. From the perspective of a woman, the location was also in a bit of a less desirable area.
Read More
Amy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

It was nice clean, and spacious. The breakfast was nice. The beds were comfortable. The shower head was weird and water sprayed outside tub. Would rather have just a walk in shower and one that does spray water all over. Only a 1/4 size glass shower wall.
Carlos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The room was huge, as a family we were extremely comfortable. Breakfast was also very good and staff accomodating. Location is fine.
Paolo
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Overall is good. But wished they had a bell desk and other amenities.
Carlene
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Nice stay
Roger
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Need to improve bathroom hygiene and conditions
Jaffet
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Hotel is okay but staff is very rude and quite frankly unkind and play favoritism
James
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

1st time in Santiago and from 1st check-in to final departure we were treated with excellent service and were made to feel very welcome. The gentleman who checked us in was very efficient and personable.
Jorge
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

excelent opcion. good price
Andrea
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Spacious! Loved the cleanliness.
Theresa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The breakfast was great. Lots of choices and the food was very good!
Pamela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Comfortable. Breakfast is good
Jennifer
icon-Business
Business
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Perfect for my needs
Anne-Marie
icon-Leisure
Leisure
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Renovated but poor quality. Looks good from far but far from good. Hook for towel in shower barely holding. Shower head broken off, had to use rain shower- no choice. Wifi only in “living room” but sofa is bottomed out. May be a pull out bed but was very old. Didn’t sit on it. No work desk space for laptop. Overall all I needed was a clean bed to sleep and that was great.
Read More
Dekesh Kumar
icon-Business
Business
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Excellent facility. Really liked the healthy and hot breakfast options including Fredh cut fruit and juices unlike what you find in US, unhealthy and frozen options. Very clean and friendly staff. My next stay I would prefer the same place
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 NH Ciudad de Santiago

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 847 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

9.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews NH Ciudad de Santiago

Number of reviews per page
20
40
Top reviews
Michael
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Loved it. Clean. Great service.
FRED
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Breakfast was OK, but two things that I didn't like too much, I ordered room service one evening, just a toasted ham and cheese sandwich with fries, I ordered it at 7:20 in the evening on the QR code that they want you to use, and I didn't get it till 8:40, I called after nearly 1 hour and they had obviously forgotten it, and when it came it was pretty damn cold, the other thing that you should look into is that the king bed in my room is on wheels and the floor is a vinyl wood floor, but there are no breaks on the bed wheels, so if you lay in bed and put pillows behind you to sit up, the bed falls away from the wall and you can fall off the back of the bed, there needs to be brakes on thewheelsofthebed, that doesn't take much thinking
Read More
Julia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were so helpful and professional, we had an excellent stay. The area around the hotel is walking distance from multiple great options for drinking and eating. We highly recommend!
Shinobu Danielle
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Good property
Diane
icon-Business Family
Business Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

NH Ciudad is a contemporary hotel with all you'd expect from a chain (in a good way). Breakfasts provided a variety of food (many breads, several different sweet and savory pastries, numerous juices, and scrambled eggs as well as yogurt and cereals). The room was a suite with two beds. It would have been perfect if there was a mirror in the bathroom, and if the thermostat actually worked, but otherwise, we were happy and slept very well every night!
Read More
Claudia
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Jacuzzi was a selling point online, yet it was out of service without any plants to repair it. My kids were very disappointed.The toilets often backed up despite normal use (even though we didn't even put TP in the toilet). The transportation offered by the hotels contractor to the airport was at one price on the website but they charged a much higher price. From the perspective of a woman, the location was also in a bit of a less desirable area.
Read More
Amy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

It was nice clean, and spacious. The breakfast was nice. The beds were comfortable. The shower head was weird and water sprayed outside tub. Would rather have just a walk in shower and one that does spray water all over. Only a 1/4 size glass shower wall.
Carlos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The room was huge, as a family we were extremely comfortable. Breakfast was also very good and staff accomodating. Location is fine.
Paolo
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Overall is good. But wished they had a bell desk and other amenities.
Carlene
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Nice stay
Roger
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Need to improve bathroom hygiene and conditions
Jaffet
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Hotel is okay but staff is very rude and quite frankly unkind and play favoritism
James
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

1st time in Santiago and from 1st check-in to final departure we were treated with excellent service and were made to feel very welcome. The gentleman who checked us in was very efficient and personable.
Jorge
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

excelent opcion. good price
Andrea
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Spacious! Loved the cleanliness.
Theresa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The breakfast was great. Lots of choices and the food was very good!
Pamela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Comfortable. Breakfast is good
Jennifer
icon-Business
Business
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Perfect for my needs
Anne-Marie
icon-Leisure
Leisure
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Renovated but poor quality. Looks good from far but far from good. Hook for towel in shower barely holding. Shower head broken off, had to use rain shower- no choice. Wifi only in “living room” but sofa is bottomed out. May be a pull out bed but was very old. Didn’t sit on it. No work desk space for laptop. Overall all I needed was a clean bed to sleep and that was great.
Read More
Dekesh Kumar
icon-Business
Business
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Excellent facility. Really liked the healthy and hot breakfast options including Fredh cut fruit and juices unlike what you find in US, unhealthy and frozen options. Very clean and friendly staff. My next stay I would prefer the same place
Number of reviews per page
20
40