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NH Ciudad de Santiago

Name: NH Ciudad de Santiago
Address: Avda. Condell, 40, Providencia, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 11100, Avda. Condell, 40, Región Metropolitana de Santiago, 11100, Chile

Hotels

8.2

/10

Very Good

815 reviews

What Guests Say About Their Stay

Carlos

10.0

/ 10

The room was huge, as a family we were extremely comfortable. Breakfast was also very good and staff accomodating. Location is fine.

James

10.0

/ 10

1st time in Santiago and from 1st check-in to final departure we were treated with excellent service and were made to feel very welcome. The gentleman who checked us in was very efficient and personable.

Dekesh Kumar

10.0

/ 10

Excellent facility. Really liked the healthy and hot breakfast options including Fredh cut fruit and juices unlike what you find in US, unhealthy and frozen options. Very clean and friendly staff. My next stay I would prefer the same place

In the Area

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Avda. Condell, 40, Providencia, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 11100

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

NH Ciudad de Santiago is a hotel in a good neighborhood, which is located at Providencia. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in NH Ciudad de Santiago

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Avda. Condell, 40, Providencia, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 11100

Discover More About NH Ciudad de Santiago

Location

NH Ciudad de Santiago is a hotel in a good neighborhood, which is located at Providencia.

About NH Ciudad de Santiago

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from NH Ciudad de Santiago exclusively for you.

Get precious and unforgettable moment during your stay at NH Ciudad de Santiago.

All facilities in NH Ciudad de Santiago

Others

Hotel Services

Laundry service
Tours
Newspaper in lobby
Wedding service
Luggage storage
24-hour Receptionist
Concierge

Public Facilities

Others
Elevator
Restaurant
Smoke-free area
Safety deposit box

Food and Drinks

Bar
Breakfast
Snack bar

Business Facilities

Meeting facilities
Conference center
Business center

Transportation

Shopping center shuttle (surcharge)
Area shuttle with surcharge

Connectivity

LAN Internet
Free WiFi

General

Banquet
Parking (surcharge)

Shuttle Service

Airport transfer (surcharge)

In-room Facilities

Sports and Recreations

Fitness center

Accommodation Policy & General Information in NH Ciudad de Santiago

Important Note

Fee for buffet breakfast: approximately USD 15 to 36 per person
Airport shuttle fee: USD 42 per vehicle (one-way)
Self parking fee: USD 15 per day
Pet fee: USD 25 per accommodation, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - Before 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at NH Ciudad de Santiago	122
Number of floors in NH Ciudad de Santiago	14
Another facilities in NH Ciudad de Santiago	Laundry service, Tours, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in NH Ciudad de Santiago

What are available facilities at NH Ciudad de Santiago?

There are top facilites at NH Ciudad de Santiago such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at NH Ciudad de Santiago?

The standard check-in time at NH Ciudad de Santiago is starting from From 15:00 while the latest check-out time is at Before 12:00

Does NH Ciudad de Santiago provide breakfast?

Yes, NH Ciudad de Santiago provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in NH Ciudad de Santiago

Overall Ratings & Reviews NH Ciudad de Santiago

Other sources (815)

8.2

Very Good

From 815 reviews

Cleanliness

8.6

Room Comfort

8.6

Location

9.0

Service and Facilites

8.4

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Traveler Reviews NH Ciudad de Santiago

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Top reviews

Carlos

Leisure Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

The room was huge, as a family we were extremely comfortable. Breakfast was also very good and staff accomodating. Location is fine.

Paolo

Leisure Family

6.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Overall is good. But wished they had a bell desk and other amenities.

Carlene

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Nice stay

Roger

Leisure Family

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Need to improve bathroom hygiene and conditions

Jaffet

Business and Leisure Family

4.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Hotel is okay but staff is very rude and quite frankly unkind and play favoritism

James

Friends and Family

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Jorge

Leisure with Partner

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

excelent opcion. good price

Andrea

Leisure with Partner

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Spacious! Loved the cleanliness.

Theresa

Leisure Family

8.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

The breakfast was great. Lots of choices and the food was very good!

Pamela

Leisure Family

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Comfortable. Breakfast is good

Jennifer

Business

10.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

Perfect for my needs

Anne-Marie

Leisure

8.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Renovated but poor quality. Looks good from far but far from good. Hook for towel in shower barely holding. Shower head broken off, had to use rain shower- no choice. Wifi only in “living room” but sofa is bottomed out. May be a pull out bed but was very old. Didn’t sit on it. No work desk space for laptop. Overall all I needed was a clean bed to sleep and that was great.

Dekesh Kumar

Business

10.0

/10

Reviewed 47 week(s) ago

Hotels.com verified review

Nicolas

Leisure

4.0

/10

Reviewed 53 week(s) ago

Expedia Group verified review

Pésimo servicio check in y check out. Piden una cantidad de datos personales como si uno fuese criminal

Julio

Business

10.0

/10

Reviewed 54 week(s) ago

Hotels.com verified review

Muy buena experiencia, trato amable. Buen desayuno

ANA MARIA

Business and Leisure

10.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

El personal y las instalaciones. Perfecto todo.

james

Leisure Family

10.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

A really beautiful hotel, right between the cool new district with great restaurants and the older part of the city. A very peaceful and pretty neighborhood but close to the main road to all the other key places in the city!

Milos

2.0

/10

Reviewed 65 week(s) ago

Hotels.com verified review

I am beyond shocked with low quality and service this hotel provides. I stayed at multiple NH hotels in South America, Mexico and Spain and this is the absolute worse one. Cleaning of room was below any standards I ever seen with dirty cups and glasses, and dirty floor with footprints after cleaning. Staff at reception was cold, greet me once during entire stay. Worse of all was that at checkout I was charged additional 19% tax to my bill because I was paying with international debit card instead of credit card. Despite being non-Chile national with valid passport that I provided and foreign bank card as is stated in fine print of booking along with information all tax is included. Staff argued with me and I had plane to catch so I paid it but will further rise complain as it’s either incompetent staff or they are liars on booking terms conditions. Probably incompetent staff! There are much better and nicer hotels in Santiago. Avoid this one! And lastly room service is not open on Sunday , they don’t pick phone , and when order through their app it takes more than hour and they don’t read comments. Plus you can’t order any drinks as they are not there on menu! And again nobody picks the phone or read comments

Robert

Business

10.0

/10

Reviewed 68 week(s) ago

Expedia Group verified review

Very clean and good location

Christopher

Leisure with Friends

6.0

/10

Reviewed 68 week(s) ago

Expedia Group verified review

Staff was not very friendly at the front desk. Room was old and bare. No art on the walls. Hotel felt dated and average. This is a 3 star hotel not 4.

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Disclaimer

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