NH Ciudad de Santiago

Explore NH Ciudad de Santiago
8.2
Very Good
From 847 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

9.0

Service and Facilites

8.4

Traveler Reviews NH Ciudad de Santiago

Number of reviews per page
20
40
Top reviews
Travis
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent hotel. I would highly recommend
Yasmin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

everything was great but I had made a request to get both rooms on the same floor, I even got a confirmation that it would be like that but my son and I were on floor 6 and my godson in #7 Other than that it was nice
Katherine
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely staff who were very helpful. Breakfast was nutritious with a wide variety of foods. Room was very spacious with a nice view.
Veronica
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very spacious room, good wifi connection to work from there, staff was very attentive and they let me store my luggage after checkout. Location is perfect. Overall a great place to stay.
Mark
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The spa isn’t really a hot tub per se. You need to reserve it and then they fill it with water. More like a jacuzzi bathtub for two.
Salomon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing property, very good location and nice restaurant
Richard
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice staff
Richard
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice staff, nice room, nice selection of food for breakfast.
Joel J
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff was the best aspect. The cleaners went above and beyond in my room.
paras
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great stay overall, excellent location, very central to lasstaria, bellavista and Italia. The room we got seemed a bit older and in need of renovation hence a 4 star rating
Miguel A
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The hotel is well located, providing convenient access to the surrounding area. The facilities were clean throughout the stay, and the service was consistently good. Overall, it was a pleasant and comfortable experience.
Maria
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing! Great room!
Fred
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very quiet and clean. Could use a bit of updating. Staff was very accommodating. Breakfast bar was awesome!
natalie m
icon-Business Family
Business Family
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The booking was not in their system had to wait long time almost at mid night to get into the room The bed was hard as wood and the pillows had no filling. Had the worst night ever
Lorraine
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Breakfast way too expensive jacuzzi needs reservstion
Tatiana
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Door staff was rude, the AC was not working properly and the room was 27 degrees celsius at 11 PM, making it nearly impossible to fall asleep.
Michael
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Loved it. Clean. Great service.
FRED
icon-
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Breakfast was OK, but two things that I didn't like too much, I ordered room service one evening, just a toasted ham and cheese sandwich with fries, I ordered it at 7:20 in the evening on the QR code that they want you to use, and I didn't get it till 8:40, I called after nearly 1 hour and they had obviously forgotten it, and when it came it was pretty damn cold, the other thing that you should look into is that the king bed in my room is on wheels and the floor is a vinyl wood floor, but there are no breaks on the bed wheels, so if you lay in bed and put pillows behind you to sit up, the bed falls away from the wall and you can fall off the back of the bed, there needs to be brakes on thewheelsofthebed, that doesn't take much thinking
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Julia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff were so helpful and professional, we had an excellent stay. The area around the hotel is walking distance from multiple great options for drinking and eating. We highly recommend!
Shinobu Danielle
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Good property
Number of reviews per page
20
40