Solace Hotel Santiago

Hotels
9.4
/10
Exceptional
1,004 reviews

What Guests Say About Their Stay

Priya

10.0
/ 10
Clean room with stunning views. Attentive staff. Fantastic views from rooftop of Santiago. Great access to metro just steps away. Safe neighborhood. Highly recommend.

Anna Carolina

10.0
/ 10
Good hotel. Only the restaurant is not prepared for high volume of visitors.

Trev

10.0
/ 10
Welcome from staff great, assisted with bags, early check in allowed. Good A/C, in room fridges, great view, safe which was handy. Excellt breakfast lots of choices and fresh. Rooftop bar is the best in town, amazing views snd giid vibes.
In the Area
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Monseñor Sotero Sanz 115, Providencia, Providencia, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 5550000

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Solace Hotel Santiago is a hotel is located at Providencia. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Solace Hotel Santiago

Monseñor Sotero Sanz 115, Providencia, Providencia, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 5550000
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Discover More About Solace Hotel Santiago

General


Near Drugstore

Location


With a stay at Solace Hotel Santiago in Santiago (Providencia), you'll be a 3-minute drive from Clinica Santa Maria and 5 minutes from Santiago Town Square. This ski hotel is 2.8 mi (4.5 km) from National History Museum and 3.3 mi (5.3 km) from Plaza de la Constitucion.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Sculpture Park - 0.5 km / 0.3 mi
Drugstore - 0.8 km / 0.5 mi
Clínica Indisa - 0.9 km / 0.5 mi
Lo Contador - 0.9 km / 0.6 mi
Vivo Panorámico - 0.9 km / 0.6 mi
Municipal Market of Providencia - 1 km / 0.6 mi
Nescafé Theater of The Arts - 1.2 km / 0.7 mi
Costanera Center - 1.2 km / 0.8 mi
Gran Torre Santiago - 1.4 km / 0.9 mi
Santiago Metropolitan Park - 1.5 km / 0.9 mi
Apoquindo - 2 km / 1.2 mi
Clinica Santa Maria - 2 km / 1.3 mi
Tobalaba Urban Market - 2.1 km / 1.3 mi
Peru Plaza - 2.4 km / 1.5 mi
Arturo Lopez Perez Foundation - 2.7 km / 1.7 mi

The preferred airport for Solace Hotel Santiago is Santiago Intl. Airport (SCL) - 21.8 km / 13.5 mi

Facilities


After a day on the slopes, enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a living plant wall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy local and international cuisine at Zafferano, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 108 guestrooms featuring free minibar items and espresso makers. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access is available. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

All facilities in Solace Hotel Santiago

Bar, Cafe and Lounge Solace Hotel Santiago
Bar, Cafe and Lounge
Swimming Pool Solace Hotel Santiago
Swimming Pool
Entertainment Facility Solace Hotel Santiago
Entertainment Facility
Fitness Center Solace Hotel Santiago
Fitness Center
Functional Hall Solace Hotel Santiago
Functional Hall

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Transportation

  • Garage
  • Limited parking
  • Airport transfer
  • Secure parking
  • Ski shuttle
  • Area shuttle

Things to Do

  • Outdoor facilities
  • Fitness center
  • Library
  • Outdoor pool
  • Spa

General

  • Parking
  • Smoking area
  • Rooftop terrace
  • Banquet
  • Terrace

Business Facilities

  • Conference center
  • Business facilities
  • Business facilities
  • Conference rooms
  • Computer station

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Safety deposit box

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Accommodation Policy & General Information in Solace Hotel Santiago

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Pets

Service Animals Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Parking height restrictions apply, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO
  • Fee for buffet breakfast: approximately USD 20 for adults and USD 20 for children
  • Airport shuttle fee: USD 75 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Solace Hotel Santiago
108
Number of floors in Solace Hotel Santiago
13
Another facilities in Solace Hotel Santiago
Laundry service, Welcoming drinks, Multilingual staff, Newspaper in lobby, Luggage storage

Frequently asked question in Solace Hotel Santiago

What are available facilities at Solace Hotel Santiago?
There are top facilites at Solace Hotel Santiago such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Solace Hotel Santiago?
The standard check-in time at Solace Hotel Santiago is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Solace Hotel Santiago provide breakfast?
Yes, Solace Hotel Santiago provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Solace Hotel Santiago?
Solace Hotel Santiago is a 4.0-star hotel.
How many floors does Solace Hotel Santiago have?
Solace Hotel Santiago has 13 floors.
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More Reviews from Other Guests in Solace Hotel Santiago

Overall Ratings & Reviews Solace Hotel Santiago

Traveloka (1)
Other sources (1,003)
9.4
Exceptional
From 1,003 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Solace Hotel Santiago

Number of reviews per page
20
40
Top reviews
vivian
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff excellent, restaurants walking distance, nice neighborhood
Priya
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean room with stunning views. Attentive staff. Fantastic views from rooftop of Santiago. Great access to metro just steps away. Safe neighborhood. Highly recommend.
Anna Carolina
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good hotel. Only the restaurant is not prepared for high volume of visitors.
Jennifer
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooftop bar with a view and pool
nancy or michael
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

yes
Trev
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Welcome from staff great, assisted with bags, early check in allowed. Good A/C, in room fridges, great view, safe which was handy. Excellt breakfast lots of choices and fresh. Rooftop bar is the best in town, amazing views snd giid vibes.
huho
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Sensacional
Douglass
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff, great beds and pillows, great food.
Brenda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Checkin quick and good. Breakfast excellent. Room was very large and clean, bed comfortable. Staff very helpful in situation needing help
Tom Arild
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel in Providencia Area, which is clean and safe. Huge room with comfortable bed. Nice little pool area, with amazing views of cerro Sant Cristobal and snow covered Andean mountains. Minor negatives: When we tried the rooftop restaurant, they were out of half the options on the menu, so not great. Also grumpy husband complained about lukewarm tea water in the breakfast buffet! All in all would definitely come back.
Read More
Derek
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was very good overall. Bed was super comfortable! Brian at reception was incredible as well, making sure we didn't over pay.
Antonio
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good property, staff not always kind. Definitely not had a good welcome although we managed to fix the situation in the end.
Mervi
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great room, stayed cool with air conditioning. Thought little wear and tear. Close to good restaurants and stores. Breakfast amazing.
paul
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms are showing signs of deterioration - damp and water damage in bathrooms. TV are not smart TV and good in restaurant at top of hotel proved to be of variable quality and warmth. We ordered steaks that took over an hour to arrive and the whole meal was cold when presented. The staff are otherwise lovely and despite these comments this is my favourite place to return to in Santiago
Read More
isabelle
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very convenient location. Just a few steps from the Metro. Easy and fast way to get to/from the Airport. Clean and modern. Pool is an amazing plus for relaxing with stunning views. Breakfast buffet is delicious
james everett
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful room layout and wonderful view. Very friendly staff. Food was excellent. Great location,
David
icon-
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel is central and clean. Room was good and spacious. The rooftop restaurant has mostly been good. However, the DJ playing loud music from 6pm is not a great idea when trying to have a meal or have conversations . Maybe do it during the day and leave the evening to be more relaxing and chilled. I ordered the Ossobuco and risotto one evening and got a large bulgar lump of tough meat, gristle and fat. Apologies were made by the staff and I ordered something else instead. Another evening I went there and nobody had taken my order after 20 minutes. Not even for drinks. No consistency upstairs. A different experience with some of the front desk staff this time compared to the last time. I had laundry sent out for cleaning. Had already added up the total which was CHL$58,000 and I had written it on the laundry docket. When I went to the front desk to collect it the staff were trying to charge me CHL$79,000 and tried to tell me that it was the US$ exchange rate. I’m not from the US. So this didn’t even make sense in any way at all. Overall the hotel is comfortable and central. The breakfast is decent and the majority of staff are welcoming and friendly. However, the experience over the laundry was odd and left a bad taste in my mouth. Not being able to have the option of a quiet meal in the evening after a long day isn’t appealing either and for this reason it would prevent me from using this hotel in future.
Read More
Alexander
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, spacious rooms, and very clean!
Lars
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Ja
Gulay
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Poor service upon check-in. I booked through Expedia, which stated that laundry facilities were available; however, I was advised at check-in that the hotel only offers a laundry service. As a result, I spent over $100 AUD on taxis and using a laundromat. The only compensation offered for this misinformation was two complimentary drink vouchers. The room had an unpleasant foot-odour smell for the entire three nights of my stay. I reported this to reception on several occasions, but nothing was done to address it. Housekeeping standards were also below expectations, with cleanliness not being up to an acceptable level. The only positive aspect of the stay was the staff at breakfast and the rooftop bar, who were friendly and attentive. Overall, I would not recommend this hotel.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Solace Hotel Santiago

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Solace Hotel Santiago

Traveloka (1)
Other sources (1,003)
9.4
Exceptional
From 1,003 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Solace Hotel Santiago

Number of reviews per page
20
40
Top reviews
vivian
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff excellent, restaurants walking distance, nice neighborhood
Priya
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean room with stunning views. Attentive staff. Fantastic views from rooftop of Santiago. Great access to metro just steps away. Safe neighborhood. Highly recommend.
Anna Carolina
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good hotel. Only the restaurant is not prepared for high volume of visitors.
Jennifer
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooftop bar with a view and pool
nancy or michael
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

yes
Trev
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Welcome from staff great, assisted with bags, early check in allowed. Good A/C, in room fridges, great view, safe which was handy. Excellt breakfast lots of choices and fresh. Rooftop bar is the best in town, amazing views snd giid vibes.
huho
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Sensacional
Douglass
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff, great beds and pillows, great food.
Brenda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Checkin quick and good. Breakfast excellent. Room was very large and clean, bed comfortable. Staff very helpful in situation needing help
Tom Arild
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel in Providencia Area, which is clean and safe. Huge room with comfortable bed. Nice little pool area, with amazing views of cerro Sant Cristobal and snow covered Andean mountains. Minor negatives: When we tried the rooftop restaurant, they were out of half the options on the menu, so not great. Also grumpy husband complained about lukewarm tea water in the breakfast buffet! All in all would definitely come back.
Read More
Derek
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was very good overall. Bed was super comfortable! Brian at reception was incredible as well, making sure we didn't over pay.
Antonio
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good property, staff not always kind. Definitely not had a good welcome although we managed to fix the situation in the end.
Mervi
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great room, stayed cool with air conditioning. Thought little wear and tear. Close to good restaurants and stores. Breakfast amazing.
paul
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms are showing signs of deterioration - damp and water damage in bathrooms. TV are not smart TV and good in restaurant at top of hotel proved to be of variable quality and warmth. We ordered steaks that took over an hour to arrive and the whole meal was cold when presented. The staff are otherwise lovely and despite these comments this is my favourite place to return to in Santiago
Read More
isabelle
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very convenient location. Just a few steps from the Metro. Easy and fast way to get to/from the Airport. Clean and modern. Pool is an amazing plus for relaxing with stunning views. Breakfast buffet is delicious
james everett
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful room layout and wonderful view. Very friendly staff. Food was excellent. Great location,
David
icon-
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel is central and clean. Room was good and spacious. The rooftop restaurant has mostly been good. However, the DJ playing loud music from 6pm is not a great idea when trying to have a meal or have conversations . Maybe do it during the day and leave the evening to be more relaxing and chilled. I ordered the Ossobuco and risotto one evening and got a large bulgar lump of tough meat, gristle and fat. Apologies were made by the staff and I ordered something else instead. Another evening I went there and nobody had taken my order after 20 minutes. Not even for drinks. No consistency upstairs. A different experience with some of the front desk staff this time compared to the last time. I had laundry sent out for cleaning. Had already added up the total which was CHL$58,000 and I had written it on the laundry docket. When I went to the front desk to collect it the staff were trying to charge me CHL$79,000 and tried to tell me that it was the US$ exchange rate. I’m not from the US. So this didn’t even make sense in any way at all. Overall the hotel is comfortable and central. The breakfast is decent and the majority of staff are welcoming and friendly. However, the experience over the laundry was odd and left a bad taste in my mouth. Not being able to have the option of a quiet meal in the evening after a long day isn’t appealing either and for this reason it would prevent me from using this hotel in future.
Read More
Alexander
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, spacious rooms, and very clean!
Lars
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Ja
Gulay
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Poor service upon check-in. I booked through Expedia, which stated that laundry facilities were available; however, I was advised at check-in that the hotel only offers a laundry service. As a result, I spent over $100 AUD on taxis and using a laundromat. The only compensation offered for this misinformation was two complimentary drink vouchers. The room had an unpleasant foot-odour smell for the entire three nights of my stay. I reported this to reception on several occasions, but nothing was done to address it. Housekeeping standards were also below expectations, with cleanliness not being up to an acceptable level. The only positive aspect of the stay was the staff at breakfast and the rooftop bar, who were friendly and attentive. Overall, I would not recommend this hotel.
Read More
Number of reviews per page
20
40