How many rooms are available at Mandarin Oriental, Sanya?

Mandarin Oriental, Sanya has 278 rooms in total.

Does Mandarin Oriental, Sanya provide parking?

Yes, Mandarin Oriental, Sanya provides parking. Please confirm details directly with the hotel.

Does Mandarin Oriental, Sanya provide airport transfer?

Yes, Mandarin Oriental, Sanya provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Mandarin Oriental, Sanya?

Mandarin Oriental, Sanya is well-known for its Room Comfort, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Mandarin Oriental, Sanya

Name: Mandarin Oriental, Sanya
Address: 12 Yuhai Road, Sanya, Hainan, China, 572000, 12 Yuhai Road, Hainan, 572000, China
Rating: 9.2

Hotels

No. 3 in Foreigner-friendly Hotels with Top Review in Sanya

9.2

/10

Exceptional

94 reviews

What Guests Say About Their Stay

Robert

10.0

/ 10

The complex is a little jaded but the guest service is the best I have ever experienced..and I travel a lot. All staff very friendly and the whole place was extremely clean.

Verified traveler

10.0

/ 10

2nd time staying at the same resort and actually the same room. Great environment and friendly staff. Stayed in the resort for all 4 days!

Verified traveler

10.0

/ 10

This is the Mandarin Oriental at $300/night, so of course I hold them to a higher standard. The hotel room and views were amazing - the grounds are nice, and the amenities are great. But the service isn't what I'd expect from a 5-star hotel. The foreign staff were great: Mihai at the reception helped get us into our room when it seemed the Chinese staff were bumbling through our check-in process, and went out of his way to make things go smoothly, especially at check-in. Seems that as Chinese hotels have cut back on foreign staff, the service has decreased, with several small but noticeable moments that stood out: 1. Withing 5 minutes of checking into our room, a service worker arrived unannounced and had to come in to change a lightbulb - something that should have been taken care of before our arrival, and certainly could have come with a phone call to warn us. 2. We stepped out of our room and noticed an emply cart passing, and asked "Can you please take us to the beach?" The driver simply said "No." and drove off... Was kinda surprised that he didn't at least offer to call us a ride. 3. At the restaurant "Fresh", the staff were fairly clueless as to how to describe the portion size, and struggled to open a bottle of beer. 4. At breakfast they took our orders for coffee, and after 10 minutes no coffee had arrived. I put in a second order, and they got very nervous and put some urgency in delivering our coffee - when it arrived it wasn't the right order.

In the Area

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12 Yuhai Road, Sanya, Hainan, China, 572000

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Staying at Mandarin Oriental, Sanya is a good choice when you are visiting Sanya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Mandarin Oriental, Sanya

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What's around Mandarin Oriental, Sanya

12 Yuhai Road, Sanya, Hainan, China, 572000

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Discover Luxury at Mandarin Oriental, Sanya

Welcome to Mandarin Oriental, Sanya, a premier destination offering an unparalleled luxury experience on the tropical island of Hainan, China. Nestled amidst lush landscapes and overlooking the azure waters of the South China Sea, Mandarin Oriental, Sanya promises an unforgettable escape for discerning travelers. Whether you seek a romantic getaway, a family adventure, or a tranquil retreat, our resort is designed to exceed your expectations. Room rates at Mandarin Oriental, Sanya start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Mandarin Oriental, Sanya Location

Mandarin Oriental, Sanya is ideally situated in the Yalong Bay area of Sanya, a renowned tourist destination on Hainan Island. Located approximately 25 kilometers from Sanya Phoenix International Airport (SYX) and easily accessible via the Sanya Bay Coastal Highway, the resort offers a serene escape while remaining conveniently connected. Yalong Bay is celebrated for its pristine beaches, crystal-clear waters, and vibrant coral reefs, making it a haven for relaxation and water sports. The atmosphere here is one of exclusive tranquility, with the resort providing a private sanctuary away from the bustling city, yet close enough to explore the natural beauty and cultural richness of the region.

Mandarin Oriental, Sanya Facilities & Services

Facilities for guests at Mandarin Oriental, Sanya are designed to cater to every need, ensuring a comfortable and enriching stay.

Luxurious swimming pools, including a main pool and a children's pool, perfect for a refreshing dip.
The award-winning Oriental Spa offers a sanctuary of wellness with a range of holistic treatments and therapies.
A state-of-the-art fitness center equipped with modern exercise machines for your workout needs.
A dedicated Kids' Club providing engaging activities and entertainment for younger guests, ensuring fun for the whole family.
Complimentary Wi-Fi access throughout the resort.
Concierge services to assist with tour bookings, restaurant reservations, and transportation arrangements.
Complimentary shuttle service to select local attractions and shopping areas.
Free parking space available for guests arriving by car.

Operating hours for the spa are typically from 10:00 AM to 10:00 PM, with treatments priced from PHP 3,500. The fitness center is open from 6:00 AM to 10:00 PM.

Mandarin Oriental, Sanya Room Types

The room types of Mandarin Oriental, Sanya offer a diverse selection to suit every preference, each exuding elegance and comfort. Guests can choose from a range of beautifully appointed rooms and suites, all designed with meticulous attention to detail.

Deluxe Rooms:
Available with either Ocean View or Garden View, these rooms offer a spacious and serene environment. All Deluxe Rooms are non-smoking and feature a luxurious bathtub.
Suites:
Offering enhanced space and exclusive amenities, our suites provide breathtaking views and a refined living experience. Many suites include separate living areas and bathtubs.
Family Rooms:
Designed for families traveling together, these rooms provide ample space and comfort, often featuring multiple sleeping areas and bathtubs.

While Mandarin Oriental, Sanya is not typically a pet-friendly hotel, it is always best to confirm specific policies and any potential fees directly with the hotel or through Traveloka.

Mandarin Oriental, Sanya Dining & Restaurants

Mandarin Oriental, Sanya presents a culinary journey with its exquisite dining venues, offering a variety of flavors to tantalize your taste buds.

Fresh:
This signature restaurant offers an international buffet with live cooking stations, showcasing fresh seafood, local delicacies, and international favorites. Estimated price per person: PHP 2,500 - PHP 4,000. Operating hours: Breakfast 6:30 AM - 10:30 AM, Lunch 12:00 PM - 2:30 PM, Dinner 6:00 PM - 10:00 PM.
Yun Hai:
Experience authentic Sanya cuisine and Cantonese specialties in an elegant setting. Estimated price per person: PHP 1,800 - PHP 3,000. Operating hours: 12:00 PM - 2:30 PM, 6:00 PM - 10:00 PM.
The Sunset Bar:
Enjoy handcrafted cocktails and light snacks with stunning ocean views. Operating hours: 4:00 PM - 12:00 AM.

Mandarin Oriental, Sanya Nearby Attractions and Activities

Explore the wonders of Sanya and its surroundings with a variety of attractions and activities conveniently located near Mandarin Oriental, Sanya.

Yalong Bay Tropical Paradise Forest Park:
A breathtaking natural park offering stunning panoramic views, suspension bridges, and lush tropical flora.
Wuzhizhou Island:
Known as the "Maldives of China," this island paradise is perfect for snorkeling, diving, and enjoying pristine beaches.
Nanshan Cultural Tourism Zone:
Home to the iconic 108-meter-tall statue of Guanyin, this Buddhist-themed park offers a serene and spiritual experience.
Dadonghai Beach:
A popular public beach known for its vibrant atmosphere, water sports, and numerous dining options.
Sanya Duty-Free Shop:
Indulge in a world-class shopping experience with a vast selection of luxury brands and duty-free goods.

If you are looking for other activities around Mandarin Oriental, Sanya, check out the best deals on Traveloka: Recommended activities in Sanya!

How to Get to Mandarin Oriental, Sanya from the Airport

Getting to Mandarin Oriental, Sanya from Sanya Phoenix International Airport (SYX) is straightforward, with several convenient transportation options available. The airport transfer service of Mandarin Oriental, Sanya ensures a seamless arrival.

Hotel Private Airport Transfer:
For the utmost convenience and comfort, Mandarin Oriental, Sanya offers a private airport transfer service. This can be arranged in advance through the hotel or Traveloka. Estimated cost: PHP 2,000 - PHP 3,000.
Taxi:
Metered taxis are readily available at the airport. The journey to the resort typically takes around 30-40 minutes. Estimated cost: PHP 800 - PHP 1,200.
Ride-hailing Service:
Local ride-hailing services can also be used to reach the resort. Prices may vary depending on demand.
Airport Shuttle Bus:
While less direct, airport shuttle buses to Yalong Bay are available and can be a more economical option, followed by a short taxi ride to the resort.

You can also explore airport transfer services for competitive rates. Booking Mandarin Oriental, Sanya airport transfer in advance is highly recommended for a stress-free journey.

Summary of Why You Should Choose to Stay at Mandarin Oriental, Sanya

Choosing Mandarin Oriental, Sanya for your next vacation guarantees an experience of luxury, relaxation, and impeccable service.

Prime Location:
Situated in the beautiful Yalong Bay, offering stunning ocean views and easy access to pristine beaches.
Exceptional Facilities:
From world-class spa treatments to family-friendly amenities, every aspect of your stay is catered for.
Exquisite Dining:
Savor a diverse range of culinary delights at our on-site restaurants.
Luxurious Accommodations:
Beautifully appointed rooms and suites designed for ultimate comfort and style.
Unforgettable Experiences:
Proximity to major attractions and a dedicated concierge team to help you explore the best of Sanya.

Discover the best Room availability at Mandarin Oriental, Sanya and start Planning your dream vacation. For seamless Booking Mandarin Oriental, Sanya, trust Traveloka to provide excellent deals and a user-friendly booking process. Book budget hotels in Hainan and experience the magic of this tropical paradise. Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in Mandarin Oriental, Sanya

Swimming Pool

Entertainment Facility

Fitness Center

Common Space

Lobby

Things to Do

Shops
Romantic proposal packages
Outdoor pool
Private beach
Beach umbrella
TV lounge
Spa
Garden
Beach towel
Steam room
Beach sun loungers
Pool sun loungers

Hotel Services

Laundry service
Multilingual staff
Express check-in
Newspaper in lobby
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

Sports and Recreations

Beach volleyball
Golf cart
Sailing
Snorkeling
Fitness center
Game room
Fishing
Tennis court

Transportation

Limo or town car service
Shopping center shuttle
Airport transfer
Area shuttle

Food and Drinks

Poolside bar
Breakfast
Snack bar

General

Banquet
Parking
Terrace

Nearby Facilities

Gift shop
Hair salon
ATM/Banking

Family-friendly Facilities

Kids club
Children pool

Public Facilities

Smoke-free area
Safety deposit box

Accessibilty

Accessible bathroom

Business Facilities

Computer station

Kids and Pets

Babysitting

Connectivity

Free WiFi

Accommodation Policy & General Information in Mandarin Oriental, Sanya

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Mandarin Oriental, Sanya	278
Number of floors in Mandarin Oriental, Sanya	6
Another facilities in Mandarin Oriental, Sanya	Shops, Romantic proposal packages, Outdoor pool, Private beach, Beach umbrella

Frequently asked question in Mandarin Oriental, Sanya

What are available facilities at Mandarin Oriental, Sanya?

There are top facilites at Mandarin Oriental, Sanya such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Mandarin Oriental, Sanya?

The standard check-in time at Mandarin Oriental, Sanya is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does Mandarin Oriental, Sanya provide breakfast?

Yes, Mandarin Oriental, Sanya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Mandarin Oriental, Sanya?

Mandarin Oriental, Sanya is a 5.0-star hotel.

How many floors does Mandarin Oriental, Sanya have?

Mandarin Oriental, Sanya has 6 floors.

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More Reviews from Other Guests in Mandarin Oriental, Sanya

Overall Ratings & Reviews Mandarin Oriental, Sanya

Other sources (94)

9.2

Exceptional

From 94 reviews

Cleanliness

9.4

Room Comfort

9.6

Location

9.0

Service and Facilites

9.4

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Traveler Reviews Mandarin Oriental, Sanya

Number of reviews per page

Top reviews

Henry

Leisure with Partner

8.0

/10

Reviewed 62 week(s) ago

Expedia Group verified review

Snorkeling directly on a coral reef was great. The food was way too expensive so very few seemed to eat at the hotel and ordered food in. The breakfast buffet was top notch!

kayode

Leisure

4.0

/10

Reviewed 81 week(s) ago

Expedia Group verified review

Where do I begin. I am as shocked at the state of my room. In need of a serious refurb. Some parts were dilapidated. Window blinds threadbare etc. it definitely should have a mandarin oriental brand and seriously begrudge paying the rate I was charged. Doesn’t compare to the other sister hotels

Ling

Leisure Family

8.0

/10

Reviewed 86 week(s) ago

Verified traveler

10.0

/10

Reviewed 421 week(s) ago

Expedia Group verified review

Plesant stay.

10.0

/10

Reviewed 449 week(s) ago

Expedia Group verified review

Great choice for rest & relaxation. Secluded & private. Good selection of food & wine. Service is awesome. Not enough beach chairs on sand for hotel of this size. Also, beach is very rocky compared to rest of Sanya.

Verified traveler

Family

10.0

/10

Reviewed 481 week(s) ago

Hotels.com verified review

The staff service was just amazing. Special mention to Cathy at breakfast who served with such warmth and enthusiasm, even preparing us some fruits for our excursion, and also Francis from reception who even came out to greet us goodbye at the end of stay. The whole team from buggy staff to reception to restaurant was young and hospitable. Excellent facilities and the convenience to downtown, yet secluded on a private beach, makes Sanya Mandarin a top 5-star hotel!

Verified traveler

10.0

/10

Reviewed 546 week(s) ago

Hotels.com verified review

Great Hotel. Great management

Verified traveler

10.0

/10

Reviewed 551 week(s) ago

The hotel is a little away from the main part of the city which makes it much more relaxing and quiet (yet if one wants to go to the city it not far and it is easy to get a cab). The beach is beautiful and the spa is fantastic. The overall service was also really good as well as the food, we really enjoyed our stay at Sanya.

CrayolaLife

10.0

/10

Reviewed 678 week(s) ago

Expedia Group verified review

I travel a lot, often to places places like Bora Bora, Maldives, Phuket, Bali, Caribbean, Hawaii, etc. The Mandarin Oriental in Sanya really exceeded my expectation. The interior is robust and private, of very high grade. The staff are trained very well (especially in context of China PRC standards). The restaurant called Fresh is on the beach and I now see that it is appropriately named on the best restaurants in China. The noodle restaurant is also marvelous. My expectations tend to be quite high – this hotel was pretty much perfect. The beach itself is not the best but the resort is awesome. Also, the concierge could use some work, as for the wifi connection in the rooms. But other than these items, this hotel is really at the highest end and I highly recommend. – CrayolaLife from Hong Kong

Yong

with Partner

10.0

/10

Reviewed 687 week(s) ago

Hotels.com verified review

We stayed for 2 nights, with an early check-in (before 12 o'clock) , and a late check-out (6pm). Cost less than RMB 60 to get to the hotel by taxi from the airport. This hotel is certainly not famous for its sand beach, as it is quite a small one. We did bring along our snorkeling kits to enjoy a bit of fun chasing the fish (there are snorkeling kits, and kayaks for rental). Services have been up to standard as we expected (free bottle of water, fruits, transport within the hotel). Only downside is the public toilets within the hotel is poorly maintained and smell badly sometimes, and the wifi cost RMB100/day and its signal is pretty weak inside the room.

Katya

10.0

/10

Reviewed 709 week(s) ago

Hotels.com verified review

Grand facility, really good staff. English sometimes was a struggle though. Fresh restaurant is magnificent, i ended up having 3 of my 4 dinners there. Other restaurants are good too. Beach is ok but small, pools are plenty and variable

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.