Pullman Lijiang Resort and Spa

Resorts
8.7
/10
Very Good
73 reviews

What Guests Say About Their Stay

Sabrina

10.0
/ 10
This hotel is absolutely stunning—spacious, beautifully designed, and incredibly comfortable. A perfect place to relax and enjoy!

Marco

10.0
/ 10
Location is a bit remote but property is clean and quiet. Lots of animals around. Very nice environment.

Cindy

10.0
/ 10
Hotel upgraded my room to a deluxe villa and my other 10 friends to villas too. Thank you.
In the Area
See Map
Shuhe Old Town Entrance Road Lijiang Yunnan Province, Gucheng, Lijiang, Yunnan, China, 674100

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: resort was previously named Pullman Lijiang Resort and Spa Staying at Pullman Lijiang Resort & Spa is a good choice when you are visiting Gucheng Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Pullman Lijiang Resort and Spa

Shuhe Old Town Entrance Road Lijiang Yunnan Province, Gucheng, Lijiang, Yunnan, China, 674100
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Discover More About Pullman Lijiang Resort and Spa

Discover the enchanting beauty and rich culture of Yunnan with a stay at the exquisite Pullman Lijiang Resort and Spa. This premier destination offers an unparalleled experience, blending modern luxury with the timeless charm of Lijiang. Room rates at Pullman Lijiang Resort and Spa start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Pullman Lijiang Resort and Spa Location

Nestled in the heart of Lijiang, a city renowned for its ancient old town and breathtaking natural landscapes, Pullman Lijiang Resort and Spa offers a prime location for exploring this UNESCO World Heritage site. Situated at Shuhe Old Town Entrance Road Lijiang Yunnan Province, Gucheng, Lijiang, Yunnan, China, 674100, the resort is conveniently located approximately 30 kilometers from Lijiang Sanyi International Airport, making your arrival and departure seamless. The atmosphere here is one of serene elegance, providing a tranquil escape while remaining close to the vibrant pulse of Lijiang. It’s an ideal base for those seeking both relaxation and adventure, with easy access to the historic Dayan Old Town and the majestic Jade Dragon Snow Mountain.

Pullman Lijiang Resort and Spa Facilities & Services

Facilities for guests at Pullman Lijiang Resort and Spa are designed to cater to every need, ensuring a comfortable and memorable stay. The resort boasts a range of amenities for both leisure and business travelers.

  • An indoor swimming pool, perfect for a refreshing dip regardless of the weather, operating from 7:00 AM to 10:00 PM with no additional fee.
  • A state-of-the-art fitness center, equipped with modern exercise machines, available 24 hours a day for your convenience.
  • The luxurious Pullman Spa, offering a sanctuary of relaxation with a variety of treatments and massages. Spa services are available from 10:00 AM to 11:00 PM, with prices starting from PHP 2,500.
  • A dedicated Kids' Club, providing engaging activities and a safe play area for younger guests, open from 9:00 AM to 6:00 PM.
  • Complimentary Wi-Fi is available throughout the resort, keeping you connected at all times.
  • Ample free parking space is provided for guests arriving by car.
  • A complimentary shuttle service to the Lijiang Old Town is available at scheduled times, making exploration effortless.

Pullman Lijiang Resort and Spa Room Types

Explore the diverse room types of Pullman Lijiang Resort and Spa, each meticulously designed to offer comfort and style. Whether you're traveling solo, as a couple, or with family, there's a perfect accommodation option waiting for you.

  • Deluxe Room:

    Available with either a King bed or twin beds, offering a comfortable retreat with garden views. These rooms are non-smoking and feature a modern en-suite bathroom, some with a bathtub.
  • Executive Room:

    Providing enhanced space and amenities, these rooms often come with city views and include a bathtub for your relaxation.
  • Suite:

    For those seeking extra luxury, the suites offer spacious living areas, premium furnishings, and stunning views. Bathtubs are standard in all suites.
  • Family Room:

    Designed to accommodate families, these rooms typically feature a combination of bed sizes and ample space, ensuring a comfortable stay for everyone. Bathtubs are available in most family rooms.

Pullman Lijiang Resort and Spa is not a pet-friendly establishment, and therefore, no specific conditions or fees for pet-friendly rooms are applicable.

Pullman Lijiang Resort and Spa Dining & Restaurants

Savor a culinary journey at Pullman Lijiang Resort and Spa, where exquisite dining experiences await. The resort features several on-site dining venues to tantalize your taste buds.

  • The Garden Cafe:

    Offering a delightful international buffet breakfast, lunch, and dinner. Expect a wide array of dishes, with breakfast priced at approximately PHP 1,200 per person and lunch/dinner at PHP 1,800 per person. Open daily from 6:30 AM to 10:00 PM.
  • The Tea House:

    A serene spot to enjoy traditional Chinese teas and light snacks. Operating hours are from 10:00 AM to 7:00 PM, with prices for tea sets starting around PHP 800.
  • The Bar:

    Perfect for unwinding with a selection of cocktails, fine wines, and spirits. Open from 5:00 PM to 1:00 AM, with drinks starting from PHP 450.

Pullman Lijiang Resort and Spa Nearby Attractions and Activities

Immerse yourself in the captivating surroundings of Lijiang by exploring its rich cultural heritage and natural wonders. The resort's location provides easy access to several must-visit spots.

  • Lijiang Old Town:

    A UNESCO World Heritage site, this ancient town is a labyrinth of cobblestone streets, traditional Naxi architecture, and charming canals.
  • Jade Dragon Snow Mountain:

    A majestic mountain range offering breathtaking scenery, hiking opportunities, and cable car rides for panoramic views.
  • Black Dragon Pool Park:

    A picturesque park known for its serene waters, traditional pavilions, and stunning views of Jade Dragon Snow Mountain.
  • Shuhe Ancient Town:

    A smaller, less crowded ancient town that offers a glimpse into traditional Lijiang life, with artisan shops and local eateries.
  • Mufu Palace:

    A historical palace complex that showcases the traditional architecture and culture of the Naxi people.

If you are looking for other activities around Pullman Lijiang Resort and Spa, check out the best deals on Traveloka: Recommended activities in Lijiang!

How to Get to Pullman Lijiang Resort and Spa from the Airport

Navigating your journey to Pullman Lijiang Resort and Spa is straightforward, with several convenient options available. Understanding the airport transfer service of Pullman Lijiang Resort and Spa will ensure a smooth transition from your flight to your accommodation. Here's how to get to Pullman Lijiang Resort and Spa:

  • Hotel Private Airport Transfer:

    The most convenient option is to arrange a private transfer directly with the hotel. This service offers a comfortable and hassle-free journey, with prices typically ranging from PHP 2,000 to PHP 3,000, depending on the vehicle type. You can book this through the hotel's concierge or directly via Traveloka's airport transfer services.
  • Taxi:

    Metered taxis are readily available at Lijiang Sanyi International Airport. The journey to the resort usually takes about 45 minutes to an hour, with fares estimated between PHP 800 and PHP 1,200.
  • Ride-hailing Service:

    While less common for direct airport pickups in this region compared to major cities, some ride-hailing services might be available. It's advisable to check local availability upon arrival.

Summary of Why You Should Choose to Stay at Pullman Lijiang Resort and Spa

Choosing Pullman Lijiang Resort and Spa for your Lijiang adventure promises an unforgettable experience, blending luxury, comfort, and convenience. Here’s why it stands out:

  • Prime Location:

    Situated in a desirable area, offering easy access to Lijiang's most iconic attractions.
  • Exceptional Facilities:

    From a rejuvenating spa to a well-equipped fitness center and a delightful kids' club, every guest is catered for.
  • Diverse Room Options:

    A range of beautifully appointed rooms and suites to suit every traveler's needs.
  • Gourmet Dining:

    Multiple on-site restaurants and bars offering a variety of culinary delights.
  • Impeccable Service:

    The hallmark of Pullman hotels, ensuring a warm and attentive stay.

Check for

room availability at Pullman Lijiang Resort and Spa

and start planning your dream getaway.

Booking Pullman Lijiang Resort and Spa

is simple and secure through Traveloka. For more options, you can Book budget hotels in Yunnan and Easily book domestic and international flights at low prices.

All facilities in Pullman Lijiang Resort and Spa

Bar, Cafe and Lounge Pullman Lijiang Resort & Spa
Bar, Cafe and Lounge
Swimming Pool Pullman Lijiang Resort & Spa
Swimming Pool
Entertainment Facility Pullman Lijiang Resort & Spa
Entertainment Facility
Fitness Center Pullman Lijiang Resort & Spa
Fitness Center
Functional Hall Pullman Lijiang Resort & Spa
Functional Hall

Hotel Services

  • Concierge
  • Tours
  • Laundry service
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • Multilingual staff
  • Porter
  • 24-hour security

Public Facilities

  • Elevator
  • Parking
  • Restaurant
  • Room service
  • Safety deposit box

Business Facilities

  • Photocopier
  • Business center
  • Meeting facilities

Nearby Facilities

  • Gift shop
  • Shops
  • Beauty salon

Transportation

  • Bus/truck parking
  • Bicycle rental

Things to Do

  • Sauna
  • Massage

Kids and Pets

  • Babysitting

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Pullman Lijiang Resort and Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately CNY 188 for adults and CNY 98 for children
  • Airport shuttle fee: CNY 450 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 1 (one-way), (from 1 to 6 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 230.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - 15:00 - to 12:00 - 12:00
Available rooms at Pullman Lijiang Resort and Spa
130
Number of floors in Pullman Lijiang Resort and Spa
2
Another facilities in Pullman Lijiang Resort and Spa
Concierge, Tours, Laundry service, Express check-in, Express check-out

Frequently asked question in Pullman Lijiang Resort and Spa

What are available facilities at Pullman Lijiang Resort and Spa?
There are top facilites at Pullman Lijiang Resort and Spa such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pullman Lijiang Resort and Spa?
The standard check-in time at Pullman Lijiang Resort and Spa is starting from 15:00 - 15:00 while the latest check-out time is at 12:00 - 12:00
What is the star rating of Pullman Lijiang Resort and Spa?
Pullman Lijiang Resort and Spa is a 0.0-star hotel.
How many floors does Pullman Lijiang Resort and Spa have?
Pullman Lijiang Resort and Spa has 2 floors.
How many rooms are available at Pullman Lijiang Resort and Spa?
Pullman Lijiang Resort and Spa has 130 rooms in total.
See All

More Reviews from Other Guests in Pullman Lijiang Resort and Spa

8.8
Very Good
From 72 reviews
Cleanliness

8.8

Room Comfort

9.0

Location

7.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pullman Lijiang Resort & Spa

Number of reviews per page
20
40
Top reviews
Robert
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Great hotel at a very reasonable price. I highly recommend it.
Sabrina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

This hotel is absolutely stunning—spacious, beautifully designed, and incredibly comfortable. A perfect place to relax and enjoy!
Weng Kuan
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

I think the property space is great. We upgraded ourselves to 3 bedrooms villa, while it was great, it wasn't very well maintain. There wasn't much to do nearby the hotel, Shuhe old town was nearby but not really walking friendly too. However its till convenient to get a taxi or Didi to go around Lijiang main old town. You can see Yulong mountain anywhere from the lobby or at the second floor of our villa. Breakfast lack varieties but doable. Will recommend it still as its still overall a comfortable stay for our family.
Read More
Yenkee
icon-Leisure
Leisure
6.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Service varies with different staff. Doesn’t feel like they received too much trainings. No in-room dining too. The facilities are not very well maintained. My shower holder is already broken.
KOH
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

We got upgraded to the villa which was quite a treat, though there wasn’t any mountain view in the villa. Everything worked well and the staff were also very attentive. Enjoyed our stay here.
Tae Hyung
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 258 week(s) ago

Hotels.com verified review

Biggest problem is that there is no pool, despite it saying so. I think the villas have a private outdoor tub, but as a parent travelling with 2 kids, I limited my search to hotels with pools so this was a major issue for us. But that was not the only problem. 1. When I arrived, I thought I had walked into a market. A large group had just either arrived or was leaving so I guess all the staff was busy helping them. Nobody to welcome you, help you with the luggage, tell you where reception is, etc. I had to make sure that other guests couldnt cut the line. 2. Room was not ready at 2PM. 40 minute wait. "Sorry but nothing we can do, just wait at the lounge." 3. Once I got to my room, I found that there was no pool. Had to get creative and use soap to make a bubble bath for the kids. 4. Lunch the following day: Ordered 4 meals that came one by one in 15 minute intervals. I could tell that the large group had booked half the restaurant and so Im assuming only one chef was available for all other guests. I complained and the staff gave us the last order for free + fruits. I believe the staff tried their best to solve issues so I dont blame them. I blame the management team for not being able to plan ahead and allocate the right amount of resources for individual guests + ensuring that the large group will not negatively affect other customers. For instance, people from the group were smoking in the restrooms!
Read More
Marco
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

Location is a bit remote but property is clean and quiet. Lots of animals around. Very nice environment.
Cindy
icon-with Friends
with Friends
10.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

Hotel upgraded my room to a deluxe villa and my other 10 friends to villas too. Thank you.
Ricky
icon-with Partner
with Partner
10.0
/10
Reviewed 364 week(s) ago

Hotels.com verified review

Our 2 days stay at the Villa here in Pullman Lijiang Resort and Spa make us reluctant to leave. The Villa offers what regular rooms could not..... we have the whole compound of the villa to ourselves in full privacy. We love the design of the villa as it is bright and open with glass walls all around. Yet, when needed, we can just simply lower the blinds. My wife and I totally enjoyed the time we spend in the courtyard as we soak in the peaceful and beautiful scenery of the surrounding areas.
Read More
Ricky
icon-with Partner
with Partner
10.0
/10
Reviewed 364 week(s) ago

Hotels.com verified review

I am truly impressed by the quality of the service during my 7 days stay here. The staff were very attentive to me & my wife during our holiday here in Lijiang. A special note of thanks to the staff Bishop, Jason, Mary & Lisa, as well as the others whom I had not managed to remember all their names, for making our stay such a warm and friendly experience. The environment in the hotel compound is so pleasant and the scenery breathtaking. We love the daily walks we took around the compound to simply enjoy the peaceful quiet atmosphere as well as the magnificent view of the Jade Dragon Snow mountain in the not too far distance. We will certainly not hesitate to return and stay here again. Thanks for the beautiful memories :)
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

Staff are always with a big smile. And the breakfast menu has a slightly change everyday so we are not bored in our 5days stay.
Lim
icon-with Partner
with Partner
8.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

Rooms and corridor is a little too dark.
Verified traveler
icon-with Friends
with Friends
4.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

Inconveniently located near Shuhe village (but not walking distance). Basically a series of villas, which might be convenient for families? Age is starting to show / poor upkeep. Very understaffed. Very limited service. The Spa charges are absolutely ridiculous. Staying near Lijiang is a much better alternative.
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Lovely hotel, perhaps not so conveniently located. Breakfast ... trying hard, but not really up to international standards
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 395 week(s) ago

Hotels.com verified review

Beautiful resort and not at all crowded in early November. View of the snow mountain and beautiful strolling path was the epitome of tranquility. Had plenty of wonderful service from the F&B staff - particularly Van and Belle - though not so much from the front desk and concierge. (Concierge offered zero useful information about JDSM). Absolutely go for the in-villa BBQ! Every villa type resort should offer this!
Read More
Patrick
10.0
/10
Reviewed 445 week(s) ago

Expedia Group verified review

Excellent stay, largely because we received a free upgrade to a standalone villa, which was spacious, nicely furnished, well-maintained. Service staff were attentive and responsive. The resort is huge and provided a good respite from the crowds at the old towns. It is within walking distance of Shuhe Old Town but quite far from the more popular Lijiang Dayan Old Town - but that's ok because the hotel provides free transport. Overall it's a great place. Only suggestion for improvement would be to improve the Western food at the main restaurant, and also provide more options for travellers hoping to take a break from the heavy and spicy Yunnan food
Read More
william
icon-with Partner
with Partner
8.0
/10
Reviewed 496 week(s) ago

Hotels.com verified review

very nice resort near historical old town and snow mountain view, excellent resort place for relaxation and scenery
Jonathan A
icon-with Partner
with Partner
10.0
/10
Reviewed 507 week(s) ago

Hotels.com verified review

We were upgraded to a lovely villa - thank you Pullman!
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 516 week(s) ago

Hotels.com verified review

The hotel met our expectation and what impressed us most was the service at the restaurant. The waitstaff were attentive. One suggestion though is that the premise gets a little dark at night making it easy to trip over the stairs or whatnots.
Thomas
icon-Family
Family
10.0
/10
Reviewed 517 week(s) ago

Hotels.com verified review

Quiet location, easy access to tourist towns/markets, such as ShuHe. Good jogging and biking possibilities. Excellent Spa. Great food. Great asian breakfast. Only for lovers of cereals the breakfast is disappointing: only package stuff with too much artificial sugar.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Pullman Lijiang Resort & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 72 reviews
Cleanliness

8.8

Room Comfort

9.0

Location

7.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pullman Lijiang Resort & Spa

Number of reviews per page
20
40
Top reviews
Robert
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Great hotel at a very reasonable price. I highly recommend it.
Sabrina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

This hotel is absolutely stunning—spacious, beautifully designed, and incredibly comfortable. A perfect place to relax and enjoy!
Weng Kuan
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

I think the property space is great. We upgraded ourselves to 3 bedrooms villa, while it was great, it wasn't very well maintain. There wasn't much to do nearby the hotel, Shuhe old town was nearby but not really walking friendly too. However its till convenient to get a taxi or Didi to go around Lijiang main old town. You can see Yulong mountain anywhere from the lobby or at the second floor of our villa. Breakfast lack varieties but doable. Will recommend it still as its still overall a comfortable stay for our family.
Read More
Yenkee
icon-Leisure
Leisure
6.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Service varies with different staff. Doesn’t feel like they received too much trainings. No in-room dining too. The facilities are not very well maintained. My shower holder is already broken.
KOH
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

We got upgraded to the villa which was quite a treat, though there wasn’t any mountain view in the villa. Everything worked well and the staff were also very attentive. Enjoyed our stay here.
Tae Hyung
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 258 week(s) ago

Hotels.com verified review

Biggest problem is that there is no pool, despite it saying so. I think the villas have a private outdoor tub, but as a parent travelling with 2 kids, I limited my search to hotels with pools so this was a major issue for us. But that was not the only problem. 1. When I arrived, I thought I had walked into a market. A large group had just either arrived or was leaving so I guess all the staff was busy helping them. Nobody to welcome you, help you with the luggage, tell you where reception is, etc. I had to make sure that other guests couldnt cut the line. 2. Room was not ready at 2PM. 40 minute wait. "Sorry but nothing we can do, just wait at the lounge." 3. Once I got to my room, I found that there was no pool. Had to get creative and use soap to make a bubble bath for the kids. 4. Lunch the following day: Ordered 4 meals that came one by one in 15 minute intervals. I could tell that the large group had booked half the restaurant and so Im assuming only one chef was available for all other guests. I complained and the staff gave us the last order for free + fruits. I believe the staff tried their best to solve issues so I dont blame them. I blame the management team for not being able to plan ahead and allocate the right amount of resources for individual guests + ensuring that the large group will not negatively affect other customers. For instance, people from the group were smoking in the restrooms!
Read More
Marco
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

Location is a bit remote but property is clean and quiet. Lots of animals around. Very nice environment.
Cindy
icon-with Friends
with Friends
10.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

Hotel upgraded my room to a deluxe villa and my other 10 friends to villas too. Thank you.
Ricky
icon-with Partner
with Partner
10.0
/10
Reviewed 364 week(s) ago

Hotels.com verified review

Our 2 days stay at the Villa here in Pullman Lijiang Resort and Spa make us reluctant to leave. The Villa offers what regular rooms could not..... we have the whole compound of the villa to ourselves in full privacy. We love the design of the villa as it is bright and open with glass walls all around. Yet, when needed, we can just simply lower the blinds. My wife and I totally enjoyed the time we spend in the courtyard as we soak in the peaceful and beautiful scenery of the surrounding areas.
Read More
Ricky
icon-with Partner
with Partner
10.0
/10
Reviewed 364 week(s) ago

Hotels.com verified review

I am truly impressed by the quality of the service during my 7 days stay here. The staff were very attentive to me & my wife during our holiday here in Lijiang. A special note of thanks to the staff Bishop, Jason, Mary & Lisa, as well as the others whom I had not managed to remember all their names, for making our stay such a warm and friendly experience. The environment in the hotel compound is so pleasant and the scenery breathtaking. We love the daily walks we took around the compound to simply enjoy the peaceful quiet atmosphere as well as the magnificent view of the Jade Dragon Snow mountain in the not too far distance. We will certainly not hesitate to return and stay here again. Thanks for the beautiful memories :)
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

Staff are always with a big smile. And the breakfast menu has a slightly change everyday so we are not bored in our 5days stay.
Lim
icon-with Partner
with Partner
8.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

Rooms and corridor is a little too dark.
Verified traveler
icon-with Friends
with Friends
4.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

Inconveniently located near Shuhe village (but not walking distance). Basically a series of villas, which might be convenient for families? Age is starting to show / poor upkeep. Very understaffed. Very limited service. The Spa charges are absolutely ridiculous. Staying near Lijiang is a much better alternative.
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Lovely hotel, perhaps not so conveniently located. Breakfast ... trying hard, but not really up to international standards
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 395 week(s) ago

Hotels.com verified review

Beautiful resort and not at all crowded in early November. View of the snow mountain and beautiful strolling path was the epitome of tranquility. Had plenty of wonderful service from the F&B staff - particularly Van and Belle - though not so much from the front desk and concierge. (Concierge offered zero useful information about JDSM). Absolutely go for the in-villa BBQ! Every villa type resort should offer this!
Read More
Patrick
10.0
/10
Reviewed 445 week(s) ago

Expedia Group verified review

Excellent stay, largely because we received a free upgrade to a standalone villa, which was spacious, nicely furnished, well-maintained. Service staff were attentive and responsive. The resort is huge and provided a good respite from the crowds at the old towns. It is within walking distance of Shuhe Old Town but quite far from the more popular Lijiang Dayan Old Town - but that's ok because the hotel provides free transport. Overall it's a great place. Only suggestion for improvement would be to improve the Western food at the main restaurant, and also provide more options for travellers hoping to take a break from the heavy and spicy Yunnan food
Read More
william
icon-with Partner
with Partner
8.0
/10
Reviewed 496 week(s) ago

Hotels.com verified review

very nice resort near historical old town and snow mountain view, excellent resort place for relaxation and scenery
Jonathan A
icon-with Partner
with Partner
10.0
/10
Reviewed 507 week(s) ago

Hotels.com verified review

We were upgraded to a lovely villa - thank you Pullman!
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 516 week(s) ago

Hotels.com verified review

The hotel met our expectation and what impressed us most was the service at the restaurant. The waitstaff were attentive. One suggestion though is that the premise gets a little dark at night making it easy to trip over the stairs or whatnots.
Thomas
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Family
10.0
/10
Reviewed 517 week(s) ago

Hotels.com verified review

Quiet location, easy access to tourist towns/markets, such as ShuHe. Good jogging and biking possibilities. Excellent Spa. Great food. Great asian breakfast. Only for lovers of cereals the breakfast is disappointing: only package stuff with too much artificial sugar.
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