9.0
/10
Exceptional
292 reviews

What Guests Say About Their Stay

Dennis

10.0
/ 10
A place with very nice view on the lake. provided very nice breakfast at a large sitting area.

Geisy

10.0
/ 10
We traveled with our 10 year old son, and a couple friends of us. We booked a Suite for us, and our friends had a Suite too. This is such a beautiful hotel within a small town, surrounded by nature. Our son loved the animals encounter, and the car raising there. The food was so incredible fresh and delicious. We loved their local noodles soup with pork skins... it is something that we will miss. Also, their fruits were all amazing, especially their sweet passion fruits... The staff at this hotel was so welcoming and kind, that we will miss them too. THANK YOU!!

Verified traveler

10.0
/ 10
Spent family New Years vacation in Guilin. Had a wonderful time at the Shangri-La hotel. Excellent service and friendly staff.
In the Area
See Map
111 Huan Cheng Bei Er Lu, Diecai Qu, Guilin, Guangxi, China, 541004

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Staying at Shangri-La Guilin is a good choice when you are visiting Diecai Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Shangri-La Guilin

111 Huan Cheng Bei Er Lu, Diecai Qu, Guilin, Guangxi, China, 541004
Discover More Places
Others Shangri-La Guilin
Others 2 Shangri-La Guilin

Discover More About Shangri-La Guilin

Location


Staying at Shangri-La Guilin is a good choice when you are visiting Diecai Qu.

About Shangri-La Guilin

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shangri-La Guilin exclusively for you.

Shangri-La Guilin is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Shangri-La Guilin.

All facilities in Shangri-La Guilin

Others Shangri-La Guilin
Others

Hotel Services

  • Concierge
  • Money changer
  • Laundry service
  • Tours
  • 24-hour security
  • 24-hour Receptionist

Public Facilities

  • Early check-in
  • Room service
  • Coffee shop
  • Safety deposit box
  • Restaurant

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Gift shop
  • Shops

Food and Drinks

  • Buffet breakfast
  • Continental breakfast

Things to Do

  • Health club
  • Massage

Transportation

  • Car rental

General

  • AC

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Shangri-La Guilin

Important Note

Breakfast is offered to Adult only

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri-La Guilin
439
Number of floors in Shangri-La Guilin
7
Another facilities in Shangri-La Guilin
Concierge, Money changer, Laundry service, Tours, 24-hour security

Frequently asked question in Shangri-La Guilin

What are available facilities at Shangri-La Guilin?
There are top facilites at Shangri-La Guilin such as AC, Restaurant, 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Guilin?
The standard check-in time at Shangri-La Guilin is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Shangri-La Guilin provide breakfast?
Yes, Shangri-La Guilin provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shangri-La Guilin?
Shangri-La Guilin is a 5.0-star hotel.
How many floors does Shangri-La Guilin have?
Shangri-La Guilin has 7 floors.
See All

More Reviews from Other Guests in Shangri-La Guilin

Overall Ratings & Reviews Shangri-La Guilin

Traveloka (3)
Other sources (289)
9.0
Exceptional
From 289 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

7.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri-La Guilin

Number of reviews per page
20
40
Top reviews
Yihua
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean room. Beautiful surroundings.
Longsheng
icon-with Partner
with Partner
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room was generally nice, but unfortunately, I found hair on the bed sheets when I checked in. It made me feel that the cleanliness could be improved. I hope the hotel pays more attention to room hygiene, as the rest of the environment and service were quite good.
Hue
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff was nice, Lily who worked outside was super friendly.
melva
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Carpet is old looking and need to be clean
Beverly
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Excellent breakfast, lovely property location. Had a comfortable stay.
T J HART
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

The staff were exceptionally good
Stephen
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

We love the Shangri-La brand but were disappointed with several aspects of our visit to Guilin. 1) The pool was closed for maintenance. If we had known ahead of time, we wouldn’t have booked. 2) No bathroom scales. 3) very few outlets and ancient tech support. 4) The facility is showing its age. TV old and small. Staff, however, was superb!
Read More
Dennis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

A place with very nice view on the lake. provided very nice breakfast at a large sitting area.
chiew fong
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Nice hotel with good breakfast . Quiet and safe
Andor
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

One of the best breakfast buffet I ever had. Thank you!
Jinran
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Fabulous stay. Friendly staff!
Geisy
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

We traveled with our 10 year old son, and a couple friends of us. We booked a Suite for us, and our friends had a Suite too. This is such a beautiful hotel within a small town, surrounded by nature. Our son loved the animals encounter, and the car raising there. The food was so incredible fresh and delicious. We loved their local noodles soup with pork skins... it is something that we will miss. Also, their fruits were all amazing, especially their sweet passion fruits... The staff at this hotel was so welcoming and kind, that we will miss them too. THANK YOU!!
Read More
Robert
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

We stayed four nights in Oct 24. In short, the hotel is rather outdated and needs urgent refurbishment. Whilst the lobby is spacious and impressive, rooms are small, cramped and all the equipment is seriously worn out. It has also been the first time I have seen a facility claiming to be a 5 star hotel to offer basic amenities (soap, hair conditioner, body lotion) in dispensers mounted to the walls. Interestingly, there were no dispensers available nearby the tub. Additionally, the air con was smelly and too loud when operating, making us not to use it during the stay, Overall quite a humble standard compared with other 5 star facilities in China.
Read More
thierry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

friendly staff and no hassle
Mark
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Great
Lai Shu
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

The staff in general are very nice and attentive including front desk, housekeeping, executive lounge as well as the garden lady 万小鳳. All good except Shang Gong where our group dined three or four times but seems understaffed, thus the serving time kept being delayed.
Xia
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Great hotel and service. Nice breakfast with variety of options.
Victor
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 244 week(s) ago

Hotels.com verified review

Amazing hotel and in good location. Highly recommended for a short stay.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 324 week(s) ago

Hotels.com verified review

Spent family New Years vacation in Guilin. Had a wonderful time at the Shangri-La hotel. Excellent service and friendly staff.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 336 week(s) ago

Expedia Group verified review

Fantastic, beautiful room. Great staff perfect service
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Shangri-La Guilin

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Shangri-La Guilin

Traveloka (3)
Other sources (289)
9.0
Exceptional
From 289 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

7.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri-La Guilin

Number of reviews per page
20
40
Top reviews
Yihua
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean room. Beautiful surroundings.
Longsheng
icon-with Partner
with Partner
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room was generally nice, but unfortunately, I found hair on the bed sheets when I checked in. It made me feel that the cleanliness could be improved. I hope the hotel pays more attention to room hygiene, as the rest of the environment and service were quite good.
Hue
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff was nice, Lily who worked outside was super friendly.
melva
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Carpet is old looking and need to be clean
Beverly
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Excellent breakfast, lovely property location. Had a comfortable stay.
T J HART
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

The staff were exceptionally good
Stephen
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

We love the Shangri-La brand but were disappointed with several aspects of our visit to Guilin. 1) The pool was closed for maintenance. If we had known ahead of time, we wouldn’t have booked. 2) No bathroom scales. 3) very few outlets and ancient tech support. 4) The facility is showing its age. TV old and small. Staff, however, was superb!
Read More
Dennis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

A place with very nice view on the lake. provided very nice breakfast at a large sitting area.
chiew fong
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Nice hotel with good breakfast . Quiet and safe
Andor
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

One of the best breakfast buffet I ever had. Thank you!
Jinran
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Fabulous stay. Friendly staff!
Geisy
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

We traveled with our 10 year old son, and a couple friends of us. We booked a Suite for us, and our friends had a Suite too. This is such a beautiful hotel within a small town, surrounded by nature. Our son loved the animals encounter, and the car raising there. The food was so incredible fresh and delicious. We loved their local noodles soup with pork skins... it is something that we will miss. Also, their fruits were all amazing, especially their sweet passion fruits... The staff at this hotel was so welcoming and kind, that we will miss them too. THANK YOU!!
Read More
Robert
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

We stayed four nights in Oct 24. In short, the hotel is rather outdated and needs urgent refurbishment. Whilst the lobby is spacious and impressive, rooms are small, cramped and all the equipment is seriously worn out. It has also been the first time I have seen a facility claiming to be a 5 star hotel to offer basic amenities (soap, hair conditioner, body lotion) in dispensers mounted to the walls. Interestingly, there were no dispensers available nearby the tub. Additionally, the air con was smelly and too loud when operating, making us not to use it during the stay, Overall quite a humble standard compared with other 5 star facilities in China.
Read More
thierry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

friendly staff and no hassle
Mark
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Great
Lai Shu
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

The staff in general are very nice and attentive including front desk, housekeeping, executive lounge as well as the garden lady 万小鳳. All good except Shang Gong where our group dined three or four times but seems understaffed, thus the serving time kept being delayed.
Xia
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Great hotel and service. Nice breakfast with variety of options.
Victor
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 244 week(s) ago

Hotels.com verified review

Amazing hotel and in good location. Highly recommended for a short stay.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 324 week(s) ago

Hotels.com verified review

Spent family New Years vacation in Guilin. Had a wonderful time at the Shangri-La hotel. Excellent service and friendly staff.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 336 week(s) ago

Expedia Group verified review

Fantastic, beautiful room. Great staff perfect service
Number of reviews per page
20
40