샹그릴라 구이린

Pleasant stay, staff was very supportive and helpful, room is spacious, they have nice garden area to take a walk. I would love to stay there again

계림에 있는 호텔 중 최고 입니다. 시내와 거리는 떨어져있지만, 택시 서비스나 외곽으로 나가는 튜어 서비스들이 잘 갖추어져 있어 큰 불편함을 못느꼈습니다.

The only good thing about the hotel was food and the facility. Hotel room itself was not comfortable as the smoking room and the non-smoking room were all on the same floor. Had a corkroaches in the bathroom. Didn't have a conceirge outside helping the guest with the lugguages on arrival at night either. But the ground staffs are quite nice. Had some problems with bathroom oudour and could hear people having a shower upstairs. Overall, didn't live up to Shangri-La's brand value.

Best hotel in Guilin

A place with very nice view on the lake. provided very nice breakfast at a large sitting area.

Nice hotel with good breakfast . Quiet and safe

One of the best breakfast buffet I ever had. Thank you!

Fabulous stay. Friendly staff!

Best hotel on Guilin

Good

We traveled with our 10 year old son, and a couple friends of us. We booked a Suite for us, and our friends had a Suite too. This is such a beautiful hotel within a small town, surrounded by nature. Our son loved the animals encounter, and the car raising there. The food was so incredible fresh and delicious. We loved their local noodles soup with pork skins... it is something that we will miss. Also, their fruits were all amazing, especially their sweet passion fruits... The staff at this hotel was so welcoming and kind, that we will miss them too. THANK YOU!!

We stayed four nights in Oct 24. In short, the hotel is rather outdated and needs urgent refurbishment. Whilst the lobby is spacious and impressive, rooms are small, cramped and all the equipment is seriously worn out. It has also been the first time I have seen a facility claiming to be a 5 star hotel to offer basic amenities (soap, hair conditioner, body lotion) in dispensers mounted to the walls. Interestingly, there were no dispensers available nearby the tub. Additionally, the air con was smelly and too loud when operating, making us not to use it during the stay, Overall quite a humble standard compared with other 5 star facilities in China.

friendly staff and no hassle

Great

The staff in general are very nice and attentive including front desk, housekeeping, executive lounge as well as the garden lady 万小鳳. All good except Shang Gong where our group dined three or four times but seems understaffed, thus the serving time kept being delayed.

Great hotel and service. Nice breakfast with variety of options.

舒服乾淨

Amazing hotel and in good location. Highly recommended for a short stay.

Spent family New Years vacation in Guilin. Had a wonderful time at the Shangri-La hotel. Excellent service and friendly staff.

レストランは美味しい。桂林に合ったイベントもたいへん楽しめました。トイレがウォシュレットになれば評価upできる。