The St. Regis Shenzhen

Hotels
9.1
/10
Exceptional
280 reviews

What Guests Say About Their Stay

Wai Hung

10.0
/ 10
All the staff is friendly and helpful. Only a bit hot when afternoon in the room

Lan

10.0
/ 10
Thanks for the help from Mia. She gave us a really good service and she’s very nice. I really appreciate the whole hotel and it’s a really good travel.

Adam

10.0
/ 10
I have stayed in wonderful hotels all over the world and can honestly say that this hotel stands head and shoulders above anything I have experienced (Not just the fact that it is the 3rd highest hotel in the world). The staff are amazing. They greeted me by name everywhere I went. Attentive and caring! The architectural details and artistic flair are beyond compare. The views are nothing short of extraordinary. I can't recommend this amazing hotel enough!
In the Area
See Map
No 5016 Shennan Road East, Luoho Distr., Luohu, Shenzhen, Guangdong, China, 518001

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The St. Regis Shenzhen is a good choice when you are visiting Luohu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The St. Regis Shenzhen

No 5016 Shennan Road East, Luoho Distr., Luohu, Shenzhen, Guangdong, China, 518001
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Lobby The St. Regis Shenzhen
Lobby 2 The St. Regis Shenzhen

Discover More About The St. Regis Shenzhen

Discover Luxury and Elegance at The St. Regis Shenzhen

Welcome to The St. Regis Shenzhen, a beacon of sophisticated luxury nestled in the vibrant heart of Guangdong, China. This exquisite hotel offers an unparalleled experience for discerning travelers seeking world-class service, breathtaking views, and an unforgettable stay. From its prime location to its meticulously appointed rooms and exceptional amenities, The St. Regis Shenzhen promises a retreat that blends timeless elegance with modern comfort. Room rates at The St. Regis Shenzhen start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The St. Regis Shenzhen Location

The St. Regis Shenzhen is strategically situated in the bustling Futian District, a premier business and commercial hub in Shenzhen. Located at No 5016 Shennan Road East, Luoho Distr., Luohu, Shenzhen, Guangdong, China, 518001, the hotel offers convenient access to the city's most important landmarks and attractions. It is approximately a 30-minute drive from Shenzhen Bao'an International Airport (SZX) and a short distance from major subway lines, making it incredibly easy to navigate the city. The surrounding area is alive with upscale shopping malls, fine dining establishments, and cultural centers, providing a dynamic backdrop for your stay. The atmosphere here is one of sophisticated urban energy, perfect for both business and leisure travelers who appreciate being at the center of it all.

The St. Regis Shenzhen Facilities & Services

Facilities for guests at The St. Regis Shenzhen are designed to cater to every need, ensuring a seamless and luxurious experience.
  • Indulge in a rejuvenating experience at the Iridium Spa, offering a range of therapeutic treatments and massages. Operating hours are from 10:00 AM to 11:00 PM daily, with prices starting from PHP 3,500.
  • Take a refreshing dip in the indoor swimming pool, a serene oasis perfect for unwinding. The pool is open from 6:00 AM to 10:00 PM daily, with complimentary access for hotel guests.
  • Maintain your fitness routine at the state-of-the-art fitness center, equipped with modern exercise machines. Open 24 hours a day for your convenience.
  • Families will appreciate the dedicated children's play area, offering a safe and fun environment for younger guests. Available from 9:00 AM to 6:00 PM daily.
  • Enjoy the convenience of complimentary Wi-Fi throughout the hotel.
  • Benefit from the hotel's complimentary shuttle service to nearby popular shopping destinations, operating at scheduled times.
  • Secure your vehicle with our complimentary on-site parking facilities.
  • Experience the signature St. Regis Butler Service, available 24/7 to attend to your every request.

The St. Regis Shenzhen Room Types

The St. Regis Shenzhen presents a diverse selection of room types of The St. Regis Shenzhen, each meticulously designed to offer supreme comfort and elegance. Guests can choose from a variety of well-appointed accommodations, ensuring a perfect fit for every preference.
  • Deluxe King/Twin Room:

    These spacious rooms offer either a king-sized bed or two twin beds, featuring stunning city views. Available in non-smoking options, with bathtubs included in the en-suite bathrooms.
  • Executive King/Twin Room:

    Similar to the Deluxe rooms, these offer enhanced space and amenities, also with city views and bathtubs. Available in non-smoking.
  • St. Regis Suite:

    For those seeking an elevated experience, the St. Regis Suite provides separate living and sleeping areas, luxurious furnishings, and panoramic city vistas. Features a bathtub for ultimate relaxation. Non-smoking.
  • Caroline Astor Suite:

    A truly opulent choice, this suite offers expansive living spaces, exquisite decor, and breathtaking views. Includes a lavish bathroom with a bathtub. Non-smoking.
  • John Jacob Astor Suite:

    The pinnacle of luxury, this signature suite boasts unparalleled space, sophisticated design, and commanding views of the city. Features a luxurious bathroom with a bathtub. Non-smoking.
The St. Regis Shenzhen is a pet-friendly hotel, with specific conditions and an additional cleaning fee of PHP 2,000 per pet, per stay. Please inquire at the time of booking.

The St. Regis Shenzhen Dining & Restaurants

Savor an exquisite culinary journey at The St. Regis Shenzhen, where a variety of dining venues offer a delightful array of flavors and ambiances.
  • Decanter:

    Experience fine dining with a focus on exquisite wines and contemporary cuisine. Estimated price per person: PHP 4,000. Operating hours: 6:00 PM - 10:00 PM (Tuesday to Saturday).
  • Yan Ting:

    Indulge in authentic Cantonese delicacies in an elegant setting. Estimated price per person: PHP 2,500. Operating hours: 11:30 AM - 2:30 PM (Lunch), 5:30 PM - 10:00 PM (Dinner).
  • The Drawing Room:

    Enjoy afternoon tea, light snacks, and evening cocktails in a sophisticated lounge. Estimated price per person: PHP 1,800. Operating hours: 10:00 AM - 11:00 PM.
  • The Terrace:

    Offering a relaxed ambiance, The Terrace serves international cuisine and refreshing beverages. Estimated price per person: PHP 2,000. Operating hours: 6:30 AM - 11:00 PM.

The St. Regis Shenzhen Nearby Attractions and Activities

Explore the vibrant city of Shenzhen and its surrounding areas, with The St. Regis Shenzhen serving as your perfect base.
  • Window of the World:

    A captivating theme park showcasing miniature replicas of famous global landmarks.
  • Splendid China Folk Village:

    Immerse yourself in the rich cultural heritage of China through its diverse exhibits and performances.
  • OCT Loft Creative Culture Park:

    A trendy hub for art galleries, independent boutiques, and charming cafes.
  • Shenzhen Museum:

    Discover the history and development of Shenzhen and the surrounding region.
  • Happy Valley Shenzhen:

    An exciting amusement park offering thrilling rides and entertainment for all ages.
If you are looking for other activities around The St. Regis Shenzhen, check out the best deals on Traveloka: Recommended activities in Shenzhen!

How to Get to The St. Regis Shenzhen from the Airport

Navigating your journey to The St. Regis Shenzhen is made convenient with several transportation options. The airport transfer service of The St. Regis Shenzhen ensures a smooth arrival.
  • Hotel Private Airport Transfer:

    The most convenient option, offering a seamless journey directly to the hotel. Estimated cost: PHP 4,000 - PHP 6,000, depending on vehicle type. Please book in advance through the hotel.
  • Taxi:

    Metered taxis are readily available at Shenzhen Bao'an International Airport (SZX). The journey to The St. Regis Shenzhen typically takes around 30-40 minutes, with an estimated fare of PHP 1,500 - PHP 2,000.
  • Ride-hailing Service:

    You can also opt for a ride-hailing service booked via a mobile app. Fares are comparable to taxis.
  • Airport Premium Bus:

    Several airport bus routes connect the airport to various parts of the city. You may need to take a short taxi or subway ride from the bus stop to the hotel. Estimated cost: PHP 200 - PHP 400.
For hassle-free travel, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at The St. Regis Shenzhen

The St. Regis Shenzhen stands out as an exceptional choice for travelers seeking a luxurious and memorable experience in Guangdong. With its prime location, impeccable service, and world-class amenities, it offers a sanctuary of elegance and comfort.
  • Unrivaled Luxury:

    Experience the signature St. Regis Butler Service and sophisticated ambiance.
  • Prime Location:

    Conveniently situated in the heart of Shenzhen's business and entertainment district.
  • Exceptional Dining:

    A diverse range of culinary experiences to tantalize your taste buds.
  • Rejuvenating Facilities:

    Indulge in the spa, swimming pool, and fitness center.
  • Comfortable Accommodations:

    A variety of well-appointed rooms and suites offering stunning views.
Discover the best Room availability at The St. Regis Shenzhen and make your reservation today. Booking The St. Regis Shenzhen is easy and convenient through Traveloka.

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All facilities in The St. Regis Shenzhen

Bar, Cafe and Lounge The St. Regis Shenzhen
Bar, Cafe and Lounge
Swimming Pool The St. Regis Shenzhen
Swimming Pool
Entertainment Facility The St. Regis Shenzhen
Entertainment Facility
Fitness Center The St. Regis Shenzhen
Fitness Center
Functional Hall The St. Regis Shenzhen
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Garden
  • Spa
  • Fitness center
  • Health club
  • Library
  • Sauna

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking
  • Terrace

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

Accessibilty

  • Braille or raised signage
  • Accessibility equipment
  • Accessible parking

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities

Family-friendly Facilities

  • Toys
  • Children pool

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in The St. Regis Shenzhen

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Some water is reused through a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The St. Regis Shenzhen
290
Number of floors in The St. Regis Shenzhen
290
Another facilities in The St. Regis Shenzhen
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in The St. Regis Shenzhen

What are available facilities at The St. Regis Shenzhen?
There are top facilites at The St. Regis Shenzhen such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The St. Regis Shenzhen?
The standard check-in time at The St. Regis Shenzhen is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does The St. Regis Shenzhen provide breakfast?
Yes, The St. Regis Shenzhen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The St. Regis Shenzhen?
The St. Regis Shenzhen is a 5.0-star hotel.
How many floors does The St. Regis Shenzhen have?
The St. Regis Shenzhen has 290 floors.
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More Reviews from Other Guests in The St. Regis Shenzhen

Overall Ratings & Reviews The St. Regis Shenzhen

Traveloka (1)
Other sources (279)
9.2
Exceptional
From 279 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

9.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The St. Regis Shenzhen

Number of reviews per page
20
40
Top reviews
Wai Hung
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All the staff is friendly and helpful. Only a bit hot when afternoon in the room
Lan
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Thanks for the help from Mia. She gave us a really good service and she’s very nice. I really appreciate the whole hotel and it’s a really good travel.
Adam
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I have stayed in wonderful hotels all over the world and can honestly say that this hotel stands head and shoulders above anything I have experienced (Not just the fact that it is the 3rd highest hotel in the world). The staff are amazing. They greeted me by name everywhere I went. Attentive and caring! The architectural details and artistic flair are beyond compare. The views are nothing short of extraordinary. I can't recommend this amazing hotel enough!
Read More
Mathieu
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very nice hotel!
K
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Unparalleled service
PEDRAM
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Everything were good we were happy with all service .
Jianping
icon-Business
Business
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Thanks. I like the hotel.
Jianping
icon-Business
Business
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

A
Peter
icon-Business
Business
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Incredible staff that always goes beyond the call of duty. A special thanks to chief butler, Faust Hong, who always makes me feel right at home. Dillon, who works in the restaurant is always eager to meet one's every need. Awesome staff and a truly incredible property. I always make the St. Regis my preferred hotel when in Shenzhen!!!
Read More
Rachel
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Staff are super friendly. Great location right next to KK mall. Nice gym and pool.
Jane
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Amazing views and great rooms! Restaurants shut early before 9.3O so went hungry! Bar is nice with similar great views but limited food! The bar on the 100th floor is shut though? Also strange but very limited English spoken by staff which is not my previous experience on staying at St Regis hotels in Asia!
Callie
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

It’s an iconic building.
Leona
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Stayed 2 nights in the Shenzhen suite. Conformable stay, good service by the staff. Would be better if the design is more thoughtful eg there is no full length mirror in the room, the bathroom light could not be switched on if the “master” light switch is off (had to turn on the “master” when one of us had to go to the bathroom in the middle of the light), and the video screen in the 100/F lounge was too bright.
Read More
Timmy
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Need to take Elevator to 96floor (lobby)and then go back down to 85th floor (room). Lobby should be on 75th instead
Sally
icon-with Partner
with Partner
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Friendly staff. Excellent location. Excellent service. Nice city night time view. Guest room starts at 71st floor. Check in on the 96th floor.
esther
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Good location, good service
Peter
icon-Business
Business
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Fantastic butler services! This is the only true 5-star property in Shenzhen! Just love the incredible vibe, and secure feeling of this property!
Scott
icon-Business
Business
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Great place to stay very clean - staff friendly
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Our stay was fabulous. The room was overwhelmingly good.
Wei
2.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Nice tall building. Good breakfast
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 The St. Regis Shenzhen

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The St. Regis Shenzhen

Traveloka (1)
Other sources (279)
9.2
Exceptional
From 279 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

9.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The St. Regis Shenzhen

Number of reviews per page
20
40
Top reviews
Wai Hung
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All the staff is friendly and helpful. Only a bit hot when afternoon in the room
Lan
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Thanks for the help from Mia. She gave us a really good service and she’s very nice. I really appreciate the whole hotel and it’s a really good travel.
Adam
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I have stayed in wonderful hotels all over the world and can honestly say that this hotel stands head and shoulders above anything I have experienced (Not just the fact that it is the 3rd highest hotel in the world). The staff are amazing. They greeted me by name everywhere I went. Attentive and caring! The architectural details and artistic flair are beyond compare. The views are nothing short of extraordinary. I can't recommend this amazing hotel enough!
Read More
Mathieu
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very nice hotel!
K
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Unparalleled service
PEDRAM
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Everything were good we were happy with all service .
Jianping
icon-Business
Business
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Thanks. I like the hotel.
Jianping
icon-Business
Business
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

A
Peter
icon-Business
Business
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Incredible staff that always goes beyond the call of duty. A special thanks to chief butler, Faust Hong, who always makes me feel right at home. Dillon, who works in the restaurant is always eager to meet one's every need. Awesome staff and a truly incredible property. I always make the St. Regis my preferred hotel when in Shenzhen!!!
Read More
Rachel
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Staff are super friendly. Great location right next to KK mall. Nice gym and pool.
Jane
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Amazing views and great rooms! Restaurants shut early before 9.3O so went hungry! Bar is nice with similar great views but limited food! The bar on the 100th floor is shut though? Also strange but very limited English spoken by staff which is not my previous experience on staying at St Regis hotels in Asia!
Callie
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

It’s an iconic building.
Leona
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Stayed 2 nights in the Shenzhen suite. Conformable stay, good service by the staff. Would be better if the design is more thoughtful eg there is no full length mirror in the room, the bathroom light could not be switched on if the “master” light switch is off (had to turn on the “master” when one of us had to go to the bathroom in the middle of the light), and the video screen in the 100/F lounge was too bright.
Read More
Timmy
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Need to take Elevator to 96floor (lobby)and then go back down to 85th floor (room). Lobby should be on 75th instead
Sally
icon-with Partner
with Partner
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Friendly staff. Excellent location. Excellent service. Nice city night time view. Guest room starts at 71st floor. Check in on the 96th floor.
esther
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Good location, good service
Peter
icon-Business
Business
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Fantastic butler services! This is the only true 5-star property in Shenzhen! Just love the incredible vibe, and secure feeling of this property!
Scott
icon-Business
Business
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Great place to stay very clean - staff friendly
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Our stay was fabulous. The room was overwhelmingly good.
Wei
2.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Nice tall building. Good breakfast
Number of reviews per page
20
40