Hotel Isla del Encanto

Hotels
8.8
/10
Very Good
181 reviews

What Guests Say About Their Stay

Dominique

10.0
/ 10
The hotel is lovely and perfect for a quiet getaway! The staff is exceptional and everything

Alicia

10.0
/ 10
Is a great place for couples. Family and groups. My family and myself enjoyed the isla and hotel. It’s so beautiful and pleasant.

Maria

10.0
/ 10
Hotel Isla del Encanto provided an idyllic beach getaway with direct beach access. I loved the relaxing and peaceful hotel atmosphere. The bungalows were clean and comfortable and the staff was friendly and helpful. Good variety of options at breakfast, lunch, and dinner.
In the Area
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Parque Nacional Corales Islas del Rosari, Cartagena de Indias, Cartagena, Departamento de Bolívar, Colombia

Main Facilities

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Swimming Pool
Hotel Isla del Encanto is a hotel is located at Cartagena.
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What's around Hotel Isla del Encanto

Parque Nacional Corales Islas del Rosari, Cartagena de Indias, Cartagena, Departamento de Bolívar, Colombia
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Lobby Hotel Isla del Encanto
Exterior 2 Hotel Isla del Encanto

Discover More About Hotel Isla del Encanto

General


Near Bendita Beach

Location


With a stay at Hotel Isla del Encanto in Cartagena, you'll be by the sea, just steps from Rosario and San Bernando Corals Natural National Park and a 2-minute drive from Isla Grande Beach. This beach hotel is 8.2 mi (13.2 km) from National Aviary of Colombia and 8.9 mi (14.3 km) from Blanca Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Rosario and San Bernando Corals Natural National Park - 0.1 km / 0.1 mi
Isla Grande Beach - 0.5 km / 0.3 mi
National Aviary of Colombia - 13.2 km / 8.2 mi
Blanca Beach - 14.3 km / 8.9 mi
Clinica Blas de Lezo - 44.3 km / 27.6 mi
Nuevo Bosque Softball Stadium - 44.4 km / 27.6 mi
Jaime Moron Stadium - 46.2 km / 28.7 mi
Jardines de Paz - 46.4 km / 28.8 mi
Mercado Bazurto - 47.3 km / 29.4 mi
Contecar Terminal - 47.5 km / 29.5 mi
Port of Cartagena - 48.1 km / 29.9 mi
Santa Cruz Marina - 49.2 km / 30.6 mi
Technological University of Bolívar - 49.9 km / 31 mi
Clinica Cartagena del Mar - 49.9 km / 31 mi
Port, Fortresses and Group of Monuments - 50 km / 31.1 mi

The preferred airport for Hotel Isla del Encanto is Rafael Nunez Intl. Airport (CTG) - 53.2 km / 33 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. Additional amenities at this hotel include concierge services, shopping on site, and wedding services.

Business Facilities


Featured amenities include multilingual staff, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request).

Dining


Enjoy local and international cuisine at Don Juancho, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.

Rooms


Make yourself at home in one of the 31 air-conditioned rooms featuring minibars. Satellite television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and bathrobes. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Isla del Encanto

Swimming Pool Hotel Isla del Encanto
Swimming Pool
Entertainment Facility Hotel Isla del Encanto
Entertainment Facility
Common Space Hotel Isla del Encanto
Common Space
Lobby Hotel Isla del Encanto
Lobby
Exterior Hotel Isla del Encanto
Exterior

Things to Do

  • Shops
  • Outdoor pool
  • Private beach
  • Beach umbrella
  • TV lounge
  • Marina
  • Picnic area
  • Garden
  • Spa
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Concierge

General

  • Smoking area
  • Terrace

Public Facilities

  • Coffee/tea in lobby
  • Safety deposit box

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Poolside bar

Transportation

  • Airport transfer

Nearby Facilities

  • Grocery

Sports and Recreations

  • Beach volleyball

Accommodation Policy & General Information in Hotel Isla del Encanto

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 16:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, No rollaway/extra beds available, Cashless transactions are available, Car recommended, Contactless check-in is available, Essential workers only - NO, Limited hot water onsite, No elevators
  • Airport shuttle fee: COP 300000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: COP 300000 (one-way), (up to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool
Check-In / Check-Out Time
From 15:00 - 16:00 - to 12:00
Available rooms at Hotel Isla del Encanto
31
Another facilities in Hotel Isla del Encanto
Shops, Outdoor pool, Private beach, Beach umbrella, TV lounge

Frequently asked question in Hotel Isla del Encanto

What are available facilities at Hotel Isla del Encanto?
There are top facilites at Hotel Isla del Encanto such as Swimming Pool. (some may require extra charges)
What is normal check-in & check-out time at Hotel Isla del Encanto?
The standard check-in time at Hotel Isla del Encanto is starting from 15:00 - 16:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Isla del Encanto?
Hotel Isla del Encanto is a 4.0-star hotel.
How many rooms are available at Hotel Isla del Encanto?
Hotel Isla del Encanto has 31 rooms in total.
Does Hotel Isla del Encanto provide parking?
Yes, Hotel Isla del Encanto provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Hotel Isla del Encanto

8.8
Very Good
From 181 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

8.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Isla del Encanto

Number of reviews per page
20
40
Top reviews
Rodrigo
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good food.place to rest and relax. Friendly staff.
Dominique
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is lovely and perfect for a quiet getaway! The staff is exceptional and everything
JOAQUIN A
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great place for get away from the city, excellent food and rooms are comfortable and clean. Very professional staff specially Maria on the reception welcoming area and Martin our waiter he was very friendly and willing to help. The only bad thing it’s the boats who comes on a daily basic full of people and crowds the beach otherwise it’s a nice place.
Read More
Lila
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice rooms and staff
Suzi
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We loved this property. Clean, beautiful foliage and ocean view. The pool was great. Overall excellent, will definitely go back.
sandrine
icon-Family
Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We left took so much time to even get help with staff on how to arrive bus or boat since August I tried with them. We had to book a boat that cost so much and then food was so limited barely any. We left after the upstairs peoples made insane noise til 3 with moving tables and chairs and kids screaming
Ruben
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Rooms where as pictured . Bieng an island everything worked
Ian
icon-with Partner
with Partner
4.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

We were unable to make our stay at this hotel so have not rated any amenities apart from service which was incredibly poor - I am still awaiting a response to 5 messages sent to the hotel. In order to attempt to communicate with the hotel I completed a trip advisor review which was responded to in 20 minutes in which the hotel claimed to have no communication with myself or hotels.com. I had sent 5 messages to their hotel team from the e-mail on the website and hotels.com had spoken to front desk more than once. The rating is for very bad customer service and total lack of transparency.
Read More
Alicia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Is a great place for couples. Family and groups. My family and myself enjoyed the isla and hotel. It’s so beautiful and pleasant.
Karen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

This is located on an island so the only way to get here is via boat. You can travel via car but not as convenient, you still need the boat to get from car to island. It is very peaceful, staff very friendly. Expedia mislead us to say it was all inclusive which isn't true. They only cover 3 meals a day but you have to pay for lunch when you arrive. The food quality is weaker than the walled city but comparably more expensive. Alcohol is not included. The entire experience was very relaxing and quiet. This was probably the best part.
Read More
Deborah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Bubibi
Scarlett
icon-Leisure
Leisure
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

For the price we paid per night ($600 for a family of 4), the food was really pretty poor. It was disappointing and the worst we had on our 3 week trip to Colombia. No options for kids. We were told every lunch would be buffet, only one out of four ended up being buffet. We were given the a la carte menu to choose from, whilst this may sound appealing, there was only one starter and four mains. Fish was terrible, such a shame for being on an island. Every night, you had to endure the music from the village. One night it went on until 4am. I would recommend staying on the smaller islands where the water is clear and calm.
Read More
jeffrey
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

We had a nice stay at Hotel Islas del Encanto. It may not be for everyone. The rooms are very clean and the beds are quite nice by American standards (and we are picky). The bathrooms in most rooms are semi-outside but private, so not air conditioned or enclosed from bugs, but really there were few mosquitos. The staff are super friendly although not all have great English, but they are so nice it makes up for it. The biggest drawback would be the limited beach as they send you on a boat trip if you want a better beach, and limited activities. The saltwater pool is really nice with a waterfall and swim-up bar, and there is plenty of filtered water. The other drawback is the food is all included in the price (not drinks, but that was well warned), but the food is so-so. We ate much better in Bogota and Cartagena, like juices did not seem fresh squeezed for instance, breads were doughy, etc. But very relaxing and quiet and if you have rustic expectations you will enjoy it. Sunsets over the ocean are spectacular! Also do the aviary tour and the plankton tour, but negotiate on price as they know they are overcharging!
Read More
Maria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Hotel Isla del Encanto provided an idyllic beach getaway with direct beach access. I loved the relaxing and peaceful hotel atmosphere. The bungalows were clean and comfortable and the staff was friendly and helpful. Good variety of options at breakfast, lunch, and dinner.
Mark
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Had a wonderful stay. It was the middle of Nov and we had the resort to ourselves. Not too many day trippers. Several tips. Bring bug spray at sunrise and sunset they are out. The sea is clear only when it is not windy. All water is brought to the resort by a boat tanker. If the resort tank is low so is the pressure and limited hot water.
Read More
Norm
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

10/10!!! This place is pure paradise. The food is amazing, the staff is amazing, and the excursions are awesome. The staff will treat you like royalty and the best part is the hotel is secluded.
Joey
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Just need some more options for meals
Olga
icon-with Friends
with Friends
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

El personal era estupendo.Los recepcionistas,supervisores (todo el personal) fueron muy serviciales,afables y respondieron a todas nuestras preguntas y necesidades. La habitación limpia,hermosa y moderna. No importa donde te encuentres en las facilidades del hotel con unas vistas espectaculares!! En el restaurant del Hotel ISLA del Encanto quede impresionada tanto por la exquisita comida y por el personal atento y bien informado,se aseguraban de que nuestra comida fuera memorable,ofreciendonos excelentes recomendaciones.No quiero pasar por alto a Los meseros Cristian y Marcelo waoooooo Excelente,Su atencion desde el primer dia hasta el Ultimo!! Dios Bendiga a todo el personal!!No puedo dejar de recomendar Hotel Isla del Encanto (Baru,Cartagena) para disfrutar de una fantastica experiència. Gracias!!!!
Read More
Mevelyn
2.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Really boring no entertainment at all after 7pm is like a dessert you have to go to the room, because you can’t leave the island. The drinks menu they tell you one price and the menu says another price, they told us the menu was wrong. Is 1 hours 30 minutes away from everywhere. The water is not blue like in the pictures.
Christina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

The room was lovely . Very clean , really cool outdoor shower. The guests only pool was really great and the hotel grounds were well maintained Like others mentioned , the water is a bit murky and green, not clear blue it is still calm and pretty. We loved using the free paddle boards and kayaks . We didn’t love having day trippers take over the beach at 10-2 so we went to the pool during that time . There are some people selling jet ski rides and jewelry near the beach but they mostly wait for you to approach them . Lovely views from the restaurant . They have a few vegetarian options that were tasty. We had an issue with the server and the vegetarian food that was resolved quickly and very kindly by the manager of restaurant and hotel. We loved the snorkel trip . It was so lovely. We hope in the future the guides would talk about importance of conservation and remind people not to step on the coral . Our son 11 year old loved this place and we liked it . We would return . It was overall a nice relaxing place to spend time .
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Isla del Encanto

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 181 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

8.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Isla del Encanto

Number of reviews per page
20
40
Top reviews
Rodrigo
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good food.place to rest and relax. Friendly staff.
Dominique
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is lovely and perfect for a quiet getaway! The staff is exceptional and everything
JOAQUIN A
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great place for get away from the city, excellent food and rooms are comfortable and clean. Very professional staff specially Maria on the reception welcoming area and Martin our waiter he was very friendly and willing to help. The only bad thing it’s the boats who comes on a daily basic full of people and crowds the beach otherwise it’s a nice place.
Read More
Lila
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice rooms and staff
Suzi
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We loved this property. Clean, beautiful foliage and ocean view. The pool was great. Overall excellent, will definitely go back.
sandrine
icon-Family
Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We left took so much time to even get help with staff on how to arrive bus or boat since August I tried with them. We had to book a boat that cost so much and then food was so limited barely any. We left after the upstairs peoples made insane noise til 3 with moving tables and chairs and kids screaming
Ruben
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Rooms where as pictured . Bieng an island everything worked
Ian
icon-with Partner
with Partner
4.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

We were unable to make our stay at this hotel so have not rated any amenities apart from service which was incredibly poor - I am still awaiting a response to 5 messages sent to the hotel. In order to attempt to communicate with the hotel I completed a trip advisor review which was responded to in 20 minutes in which the hotel claimed to have no communication with myself or hotels.com. I had sent 5 messages to their hotel team from the e-mail on the website and hotels.com had spoken to front desk more than once. The rating is for very bad customer service and total lack of transparency.
Read More
Alicia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Is a great place for couples. Family and groups. My family and myself enjoyed the isla and hotel. It’s so beautiful and pleasant.
Karen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

This is located on an island so the only way to get here is via boat. You can travel via car but not as convenient, you still need the boat to get from car to island. It is very peaceful, staff very friendly. Expedia mislead us to say it was all inclusive which isn't true. They only cover 3 meals a day but you have to pay for lunch when you arrive. The food quality is weaker than the walled city but comparably more expensive. Alcohol is not included. The entire experience was very relaxing and quiet. This was probably the best part.
Read More
Deborah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Bubibi
Scarlett
icon-Leisure
Leisure
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

For the price we paid per night ($600 for a family of 4), the food was really pretty poor. It was disappointing and the worst we had on our 3 week trip to Colombia. No options for kids. We were told every lunch would be buffet, only one out of four ended up being buffet. We were given the a la carte menu to choose from, whilst this may sound appealing, there was only one starter and four mains. Fish was terrible, such a shame for being on an island. Every night, you had to endure the music from the village. One night it went on until 4am. I would recommend staying on the smaller islands where the water is clear and calm.
Read More
jeffrey
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

We had a nice stay at Hotel Islas del Encanto. It may not be for everyone. The rooms are very clean and the beds are quite nice by American standards (and we are picky). The bathrooms in most rooms are semi-outside but private, so not air conditioned or enclosed from bugs, but really there were few mosquitos. The staff are super friendly although not all have great English, but they are so nice it makes up for it. The biggest drawback would be the limited beach as they send you on a boat trip if you want a better beach, and limited activities. The saltwater pool is really nice with a waterfall and swim-up bar, and there is plenty of filtered water. The other drawback is the food is all included in the price (not drinks, but that was well warned), but the food is so-so. We ate much better in Bogota and Cartagena, like juices did not seem fresh squeezed for instance, breads were doughy, etc. But very relaxing and quiet and if you have rustic expectations you will enjoy it. Sunsets over the ocean are spectacular! Also do the aviary tour and the plankton tour, but negotiate on price as they know they are overcharging!
Read More
Maria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Hotel Isla del Encanto provided an idyllic beach getaway with direct beach access. I loved the relaxing and peaceful hotel atmosphere. The bungalows were clean and comfortable and the staff was friendly and helpful. Good variety of options at breakfast, lunch, and dinner.
Mark
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Had a wonderful stay. It was the middle of Nov and we had the resort to ourselves. Not too many day trippers. Several tips. Bring bug spray at sunrise and sunset they are out. The sea is clear only when it is not windy. All water is brought to the resort by a boat tanker. If the resort tank is low so is the pressure and limited hot water.
Read More
Norm
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

10/10!!! This place is pure paradise. The food is amazing, the staff is amazing, and the excursions are awesome. The staff will treat you like royalty and the best part is the hotel is secluded.
Joey
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Just need some more options for meals
Olga
icon-with Friends
with Friends
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

El personal era estupendo.Los recepcionistas,supervisores (todo el personal) fueron muy serviciales,afables y respondieron a todas nuestras preguntas y necesidades. La habitación limpia,hermosa y moderna. No importa donde te encuentres en las facilidades del hotel con unas vistas espectaculares!! En el restaurant del Hotel ISLA del Encanto quede impresionada tanto por la exquisita comida y por el personal atento y bien informado,se aseguraban de que nuestra comida fuera memorable,ofreciendonos excelentes recomendaciones.No quiero pasar por alto a Los meseros Cristian y Marcelo waoooooo Excelente,Su atencion desde el primer dia hasta el Ultimo!! Dios Bendiga a todo el personal!!No puedo dejar de recomendar Hotel Isla del Encanto (Baru,Cartagena) para disfrutar de una fantastica experiència. Gracias!!!!
Read More
Mevelyn
2.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Really boring no entertainment at all after 7pm is like a dessert you have to go to the room, because you can’t leave the island. The drinks menu they tell you one price and the menu says another price, they told us the menu was wrong. Is 1 hours 30 minutes away from everywhere. The water is not blue like in the pictures.
Christina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

The room was lovely . Very clean , really cool outdoor shower. The guests only pool was really great and the hotel grounds were well maintained Like others mentioned , the water is a bit murky and green, not clear blue it is still calm and pretty. We loved using the free paddle boards and kayaks . We didn’t love having day trippers take over the beach at 10-2 so we went to the pool during that time . There are some people selling jet ski rides and jewelry near the beach but they mostly wait for you to approach them . Lovely views from the restaurant . They have a few vegetarian options that were tasty. We had an issue with the server and the vegetarian food that was resolved quickly and very kindly by the manager of restaurant and hotel. We loved the snorkel trip . It was so lovely. We hope in the future the guides would talk about importance of conservation and remind people not to step on the coral . Our son 11 year old loved this place and we liked it . We would return . It was overall a nice relaxing place to spend time .
Read More
Number of reviews per page
20
40