Auténtico Hotel

Hotels
8.4
/10
Very Good
630 reviews

What Guests Say About Their Stay

JUAN

10.0
/ 10
I traveled to San José for three nights on business. I looked for a good hotel near where I would be holding my meetings. Among the options, I found this hotel, which seemed fine. When I stayed there, I found a hotel with remodeled rooms, simple but new, as were the mattresses, towels, etc. The service was very friendly, and the breakfast was delicious.

Philip

10.0
/ 10
We stayed in two different rooms. One was massive and the junior suite was a bit tight. The condition of the room were good.

Verified traveler

10.0
/ 10
This is a great local hotel. Very clean, nicely decorated, and the staff are helpful and courteous. The restaurant is beautiful and the food was delicious. We liked this hotel much more than the American chain hotels we have stayed at in San Jose.
In the Area
See Map
Ave 5 and 7, Calle 40, Sabana Norte, Merced, San José, Provincia de San José, Costa Rica, 0

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Near Sabana Park
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Auténtico Hotel

Ave 5 and 7, Calle 40, Sabana Norte, Merced, San José, Provincia de San José, Costa Rica, 0
Discover More Places
Lobby Auténtico Hotel
Lobby 2 Auténtico Hotel

Discover More About Auténtico Hotel

General


Near Sabana Park

Location


With a stay at Auténtico Hotel, you'll be centrally located in San José, within a 5-minute drive of Sabana Park and National Stadium of Costa Rica. This hotel is 4.3 mi (6.9 km) from Multiplaza Mall Escazu and 0.4 mi (0.7 km) from Museum of Costa Rican Art.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Sabana Park - 0.6 km / 0.4 mi
Museum of Costa Rican Art - 0.6 km / 0.4 mi
National Stadium of Costa Rica - 1.3 km / 0.8 mi
Estadio Nacional - 1.4 km / 0.8 mi
Precolumbian Gold Museum - 2 km / 1.2 mi
Mercado Central - 2 km / 1.3 mi
La Salle Natural Science Museum - 2.1 km / 1.3 mi
Central Park - 2.3 km / 1.4 mi
Melico Salazar Theatre - 2.4 km / 1.5 mi
San Jose Cathedral - 2.5 km / 1.5 mi
Children's Museum - 2.5 km / 1.5 mi
Plaza de la Cultura - 2.5 km / 1.6 mi
Morazan Park - 2.6 km / 1.6 mi
Pre-Colombian Gold Museum - 2.6 km / 1.6 mi
National Theater of Costa Rica - 2.6 km / 1.6 mi

The nearest airports are:
San José (SYQ-Tobías Bolaños Intl.) - 6.9 km / 4.3 mi
Juan Santamaria Intl. Airport (SJO) - 15.6 km / 9.7 mi

The preferred airport for Auténtico Hotel is Juan Santamaria Intl. Airport (SJO).

Facilities


Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Grab a bite at Mastico, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.

Rooms


Make yourself at home in one of the 81 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Auténtico Hotel

Bar, Cafe and Lounge Auténtico Hotel
Bar, Cafe and Lounge
Swimming Pool Auténtico Hotel
Swimming Pool
Functional Hall Auténtico Hotel
Functional Hall
Common Space Auténtico Hotel
Common Space
Lobby Auténtico Hotel
Lobby

Hotel Services

  • Newspaper in lobby
  • Wedding service
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Picnic area
  • Garden
  • Pool cabanas
  • Sun loungers

Transportation

  • Limited parking
  • Airport transfer
  • Storage

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Buffet breakfast
  • Breakfast

Accessibilty

  • Accessible parking
  • Accessible path of travel

Business Facilities

  • Meeting rooms
  • Conference center

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Auténtico Hotel

Important Note
  • Pool access available from 6 AM to 9 PM.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

  • Airport shuttle fee: CRC 17700 per person (one-way)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Professional property host/manager, Contactless check-out is available, Contactless check-in is available, Essential workers only - NO

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Auténtico Hotel
81
Number of floors in Auténtico Hotel
3
Another facilities in Auténtico Hotel
Newspaper in lobby, Wedding service, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in Auténtico Hotel

What are available facilities at Auténtico Hotel?
There are top facilites at Auténtico Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Auténtico Hotel?
The standard check-in time at Auténtico Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Auténtico Hotel provide breakfast?
Yes, Auténtico Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Auténtico Hotel?
Auténtico Hotel is a 3.0-star hotel.
How many floors does Auténtico Hotel have?
Auténtico Hotel has 3 floors.
See All

More Reviews from Other Guests in Auténtico Hotel

8.4
Very Good
From 630 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Auténtico Hotel

Number of reviews per page
20
40
Top reviews
Adriano
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff atencioso. Quarto bom. Banheiro antigo. Café da manhã razoável.
JORGE
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Ok
Constance
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

All is well
JUAN
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

I traveled to San José for three nights on business. I looked for a good hotel near where I would be holding my meetings. Among the options, I found this hotel, which seemed fine. When I stayed there, I found a hotel with remodeled rooms, simple but new, as were the mattresses, towels, etc. The service was very friendly, and the breakfast was delicious.
Read More
Marcus
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great stay
Philip
icon-Business
Business
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Rooms are a bit outdated but overall very good
Philip
icon-Business
Business
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

We stayed in two different rooms. One was massive and the junior suite was a bit tight. The condition of the room were good.
Jill
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

It was a nice, simple, clean hotel. Staff were friendly and helpful. The restaurant was great with lots of choices.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

This is a great local hotel. Very clean, nicely decorated, and the staff are helpful and courteous. The restaurant is beautiful and the food was delicious. We liked this hotel much more than the American chain hotels we have stayed at in San Jose.
Estefania
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Clean, quiet and the restaurant has a very diverse menu. , quiet and the restaurant is very nice and has an very diverse menu.
Terry
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Pool was very cold
will
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Really disappointing stay at this hotel in a Deluxe Double Room. While the property was suitably clean, the rooms and amenities were pretty basic, poorly designed or broken — I had been staying a hostels in San Jose that were 1/4 of the price of this place which were in a better condition. Bathroom was a wetroom with the shower the same level as the floor, so the water sprayed everywhere. Plug sockets were falling out of the wall and room felt like a cell. The worst part was the staff. Rude at check-in, restaurant and management. I had made the mistake of booking this double room for one person on Expedia — it should have been for 2 but there was no difference in price on expedia, so I messaged the hotel in advance if they could amend. They tried to charge me extra when the second guest eventually arrived. I had a really frustrating conversation with the manager who was dressed in a hoodie and who couldn’t care less about the price on expedia or providing customer service.
Read More
Tommy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Excellent customer service
Louis
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Quite clean and functional. Good supply of hot water in the shower. Staff was friendly and professional, and quite accommodating as I had an early morning flight so they ordered for me a bag breakfast to eat at checkout.
Casimir
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Nice place to stay
Karyn
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The hotel is nice, staff wonderful. Restaurant is ok. It was very loud at night. Sounded like a nightclub was in building. And the bed was the HARDEST BED EVER. I woke constantly unable to get comfortable because felt like I was laying on a hard floor.
Andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Nice room, reasonably priced. Very nice bar, restaurant and pool area. Very friendly staff.
Andrea
icon-Leisure
Leisure
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

The staff here are helpful and nice. The pool area is great and the rooms are nice. This hotel is convenient to the airport and walkable to downtown San Jose.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Good location closer to the airport. Great food for buffet breakfast and for dinner.
farron
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Nice property with garden, pool, restaurant. Very short drive to local dining options and easy freeway access to the airport. Secure free parking just across the street 50 yards. Rooms are quaint with good beds and nice hardwood floors. However, poorly lit rooms are smaller than average, shower water pressure is astonishingly low despite water flow to the faucet - plumbing issue. Bath towels are old. Overall, good hotel, but these small details prevent from taking it up a notch. PS - Is non-refundable, so if your plans change, must be willing to take the hit.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Auténtico Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 630 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Auténtico Hotel

Number of reviews per page
20
40
Top reviews
Adriano
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff atencioso. Quarto bom. Banheiro antigo. Café da manhã razoável.
JORGE
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Ok
Constance
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

All is well
JUAN
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

I traveled to San José for three nights on business. I looked for a good hotel near where I would be holding my meetings. Among the options, I found this hotel, which seemed fine. When I stayed there, I found a hotel with remodeled rooms, simple but new, as were the mattresses, towels, etc. The service was very friendly, and the breakfast was delicious.
Read More
Marcus
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great stay
Philip
icon-Business
Business
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Rooms are a bit outdated but overall very good
Philip
icon-Business
Business
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

We stayed in two different rooms. One was massive and the junior suite was a bit tight. The condition of the room were good.
Jill
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

It was a nice, simple, clean hotel. Staff were friendly and helpful. The restaurant was great with lots of choices.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

This is a great local hotel. Very clean, nicely decorated, and the staff are helpful and courteous. The restaurant is beautiful and the food was delicious. We liked this hotel much more than the American chain hotels we have stayed at in San Jose.
Estefania
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Clean, quiet and the restaurant has a very diverse menu. , quiet and the restaurant is very nice and has an very diverse menu.
Terry
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Pool was very cold
will
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Really disappointing stay at this hotel in a Deluxe Double Room. While the property was suitably clean, the rooms and amenities were pretty basic, poorly designed or broken — I had been staying a hostels in San Jose that were 1/4 of the price of this place which were in a better condition. Bathroom was a wetroom with the shower the same level as the floor, so the water sprayed everywhere. Plug sockets were falling out of the wall and room felt like a cell. The worst part was the staff. Rude at check-in, restaurant and management. I had made the mistake of booking this double room for one person on Expedia — it should have been for 2 but there was no difference in price on expedia, so I messaged the hotel in advance if they could amend. They tried to charge me extra when the second guest eventually arrived. I had a really frustrating conversation with the manager who was dressed in a hoodie and who couldn’t care less about the price on expedia or providing customer service.
Read More
Tommy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Excellent customer service
Louis
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Quite clean and functional. Good supply of hot water in the shower. Staff was friendly and professional, and quite accommodating as I had an early morning flight so they ordered for me a bag breakfast to eat at checkout.
Casimir
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Nice place to stay
Karyn
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The hotel is nice, staff wonderful. Restaurant is ok. It was very loud at night. Sounded like a nightclub was in building. And the bed was the HARDEST BED EVER. I woke constantly unable to get comfortable because felt like I was laying on a hard floor.
Andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Nice room, reasonably priced. Very nice bar, restaurant and pool area. Very friendly staff.
Andrea
icon-Leisure
Leisure
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

The staff here are helpful and nice. The pool area is great and the rooms are nice. This hotel is convenient to the airport and walkable to downtown San Jose.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Good location closer to the airport. Great food for buffet breakfast and for dinner.
farron
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Nice property with garden, pool, restaurant. Very short drive to local dining options and easy freeway access to the airport. Secure free parking just across the street 50 yards. Rooms are quaint with good beds and nice hardwood floors. However, poorly lit rooms are smaller than average, shower water pressure is astonishingly low despite water flow to the faucet - plumbing issue. Bath towels are old. Overall, good hotel, but these small details prevent from taking it up a notch. PS - Is non-refundable, so if your plans change, must be willing to take the hit.
Read More
Number of reviews per page
20
40