Auténtico Hotel

Hotels
8.6
/10
Very Good
679 reviews

What Guests Say About Their Stay

JUAN

10.0
/ 10
I traveled to San José for three nights on business. I looked for a good hotel near where I would be holding my meetings. Among the options, I found this hotel, which seemed fine. When I stayed there, I found a hotel with remodeled rooms, simple but new, as were the mattresses, towels, etc. The service was very friendly, and the breakfast was delicious.

Philip

10.0
/ 10
We stayed in two different rooms. One was massive and the junior suite was a bit tight. The condition of the room were good.

Verified traveler

10.0
/ 10
This is a great local hotel. Very clean, nicely decorated, and the staff are helpful and courteous. The restaurant is beautiful and the food was delicious. We liked this hotel much more than the American chain hotels we have stayed at in San Jose.
In the Area
See Map
Ave 5 and 7, Calle 40, Sabana Norte, Merced, San José, Costa Rica, 0

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Auténtico Hotel is a good choice when you are visiting Merced. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Auténtico Hotel Address: Map & Location

Ave 5 and 7, Calle 40, Sabana Norte, Merced, San José, Costa Rica, 0
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Lobby Auténtico Hotel
Lobby 2 Auténtico Hotel

Discover More About Auténtico Hotel

General


Near Sabana Park

Location


With a stay at Auténtico Hotel, you'll be centrally located in San José, within a 5-minute drive of Sabana Park and National Stadium of Costa Rica. This hotel is 4.3 mi (6.9 km) from Multiplaza Mall Escazu and 5.1 mi (8.1 km) from Costa Rica Convention Center.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Sabana Park - 0.6 km / 0.4 mi
Museum of Costa Rican Art - 0.6 km / 0.4 mi
National Stadium of Costa Rica - 1.3 km / 0.8 mi
Museo de Ciencias Naturales La Salle - 1.7 km / 1.1 mi
Parque Municipal Canino - 1.7 km / 1.1 mi
Mercado Central - 2 km / 1.3 mi
La Salle Natural Science Museum - 2.1 km / 1.3 mi
Central Park - 2.3 km / 1.4 mi
Melico Salazar Theatre - 2.4 km / 1.5 mi
San Jose Cathedral - 2.5 km / 1.5 mi
Children's Museum - 2.5 km / 1.5 mi
Plaza de la Cultura - 2.5 km / 1.6 mi
Morazan Park - 2.6 km / 1.6 mi
Pre-Colombian Gold Museum - 2.6 km / 1.6 mi
National Theater of Costa Rica - 2.6 km / 1.6 mi

The nearest airports are:
San José (SYQ-Tobías Bolaños Intl.) - 6.9 km / 4.3 mi
Juan Santamaria Intl. Airport (SJO) - 15.6 km / 9.7 mi

The preferred airport for Auténtico Hotel is Juan Santamaria Intl. Airport (SJO).

Facilities


Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Grab a bite at Mastico, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.

Rooms


Make yourself at home in one of the 81 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Auténtico Hotel

Bar, Cafe and Lounge Auténtico Hotel
Bar, Cafe and Lounge
Swimming Pool Auténtico Hotel
Swimming Pool
Functional Hall Auténtico Hotel
Functional Hall
Common Space Auténtico Hotel
Common Space
Lobby Auténtico Hotel
Lobby

Things to Do

  • Outdoor pool
  • Picnic area
  • Garden
  • Pool cabanas
  • Pool sun loungers

Hotel Services

  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Banquet
  • Terrace

Accessibilty

  • Accessible parking
  • Accessible path of travel

Business Facilities

  • Meeting rooms
  • Conference center

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Auténtico Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Auténtico Hotel
81
Number of floors in Auténtico Hotel
3
Another facilities in Auténtico Hotel
Outdoor pool, Picnic area, Garden, Pool cabanas, Pool sun loungers

Frequently asked question in Auténtico Hotel

What are available facilities at Auténtico Hotel?
There are top facilites at Auténtico Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Auténtico Hotel?
Check-in time at Auténtico Hotel is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Auténtico Hotel?
Auténtico Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Auténtico Hotel have?
Auténtico Hotel has 3 floors.
How many rooms are available at Auténtico Hotel?
Auténtico Hotel has 81 rooms in total.
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More Reviews from Other Guests in Auténtico Hotel

8.6
Very Good
From 679 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Auténtico Hotel

Number of reviews per page
20
40
Top reviews
Gillan
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Satisfactory hotel in a convenient location. Pretty pool area with restaurant next door including poolside tables. Food was very good and varied. I asked for a room with a pool view and I got it. However it was not totally vlean- there were dust balls and hair in the corners. The tiles were cracked too in both bathroom and bedroom
Read More
Frank
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was helpful and nice, rooms small but clean and comfortable, breakfast was good and location was central for getting around San Jose
Philip
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We liked the room/suite for its beds and bathroom but some seats would have been a nice addition as would a small refrigerator. The bar staff could have been a little friendlier. The restaurant was mostly open air. We froze at breakfast. We wore coats one night for dinner. But the food was good.
Alan
icon-
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

AC didn’t work. Coffee maker didn’t work. Breakfast was mediocre
Shenika
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We enjoyed our stay
Adriano
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Staff atencioso. Quarto bom. Banheiro antigo. Café da manhã razoável.
JORGE
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Ok
Constance
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

All is well
JUAN
icon-Business
Business
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

I traveled to San José for three nights on business. I looked for a good hotel near where I would be holding my meetings. Among the options, I found this hotel, which seemed fine. When I stayed there, I found a hotel with remodeled rooms, simple but new, as were the mattresses, towels, etc. The service was very friendly, and the breakfast was delicious.
Read More
Marcus
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Great stay
Philip
icon-Business
Business
6.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Rooms are a bit outdated but overall very good
Philip
icon-Business
Business
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

We stayed in two different rooms. One was massive and the junior suite was a bit tight. The condition of the room were good.
Jill
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

It was a nice, simple, clean hotel. Staff were friendly and helpful. The restaurant was great with lots of choices.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

This is a great local hotel. Very clean, nicely decorated, and the staff are helpful and courteous. The restaurant is beautiful and the food was delicious. We liked this hotel much more than the American chain hotels we have stayed at in San Jose.
Estefania
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Clean, quiet and the restaurant has a very diverse menu. , quiet and the restaurant is very nice and has an very diverse menu.
Terry
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Pool was very cold
will
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Really disappointing stay at this hotel in a Deluxe Double Room. While the property was suitably clean, the rooms and amenities were pretty basic, poorly designed or broken — I had been staying a hostels in San Jose that were 1/4 of the price of this place which were in a better condition. Bathroom was a wetroom with the shower the same level as the floor, so the water sprayed everywhere. Plug sockets were falling out of the wall and room felt like a cell. The worst part was the staff. Rude at check-in, restaurant and management. I had made the mistake of booking this double room for one person on Expedia — it should have been for 2 but there was no difference in price on expedia, so I messaged the hotel in advance if they could amend. They tried to charge me extra when the second guest eventually arrived. I had a really frustrating conversation with the manager who was dressed in a hoodie and who couldn’t care less about the price on expedia or providing customer service.
Read More
Tommy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Excellent customer service
Louis
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Quite clean and functional. Good supply of hot water in the shower. Staff was friendly and professional, and quite accommodating as I had an early morning flight so they ordered for me a bag breakfast to eat at checkout.
Casimir
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Nice place to stay
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Auténtico Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 679 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Auténtico Hotel

Number of reviews per page
20
40
Top reviews
Gillan
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Satisfactory hotel in a convenient location. Pretty pool area with restaurant next door including poolside tables. Food was very good and varied. I asked for a room with a pool view and I got it. However it was not totally vlean- there were dust balls and hair in the corners. The tiles were cracked too in both bathroom and bedroom
Read More
Frank
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was helpful and nice, rooms small but clean and comfortable, breakfast was good and location was central for getting around San Jose
Philip
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We liked the room/suite for its beds and bathroom but some seats would have been a nice addition as would a small refrigerator. The bar staff could have been a little friendlier. The restaurant was mostly open air. We froze at breakfast. We wore coats one night for dinner. But the food was good.
Alan
icon-
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

AC didn’t work. Coffee maker didn’t work. Breakfast was mediocre
Shenika
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We enjoyed our stay
Adriano
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Staff atencioso. Quarto bom. Banheiro antigo. Café da manhã razoável.
JORGE
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Ok
Constance
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

All is well
JUAN
icon-Business
Business
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

I traveled to San José for three nights on business. I looked for a good hotel near where I would be holding my meetings. Among the options, I found this hotel, which seemed fine. When I stayed there, I found a hotel with remodeled rooms, simple but new, as were the mattresses, towels, etc. The service was very friendly, and the breakfast was delicious.
Read More
Marcus
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Great stay
Philip
icon-Business
Business
6.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Rooms are a bit outdated but overall very good
Philip
icon-Business
Business
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

We stayed in two different rooms. One was massive and the junior suite was a bit tight. The condition of the room were good.
Jill
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

It was a nice, simple, clean hotel. Staff were friendly and helpful. The restaurant was great with lots of choices.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

This is a great local hotel. Very clean, nicely decorated, and the staff are helpful and courteous. The restaurant is beautiful and the food was delicious. We liked this hotel much more than the American chain hotels we have stayed at in San Jose.
Estefania
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Clean, quiet and the restaurant has a very diverse menu. , quiet and the restaurant is very nice and has an very diverse menu.
Terry
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Pool was very cold
will
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Really disappointing stay at this hotel in a Deluxe Double Room. While the property was suitably clean, the rooms and amenities were pretty basic, poorly designed or broken — I had been staying a hostels in San Jose that were 1/4 of the price of this place which were in a better condition. Bathroom was a wetroom with the shower the same level as the floor, so the water sprayed everywhere. Plug sockets were falling out of the wall and room felt like a cell. The worst part was the staff. Rude at check-in, restaurant and management. I had made the mistake of booking this double room for one person on Expedia — it should have been for 2 but there was no difference in price on expedia, so I messaged the hotel in advance if they could amend. They tried to charge me extra when the second guest eventually arrived. I had a really frustrating conversation with the manager who was dressed in a hoodie and who couldn’t care less about the price on expedia or providing customer service.
Read More
Tommy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Excellent customer service
Louis
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Quite clean and functional. Good supply of hot water in the shower. Staff was friendly and professional, and quite accommodating as I had an early morning flight so they ordered for me a bag breakfast to eat at checkout.
Casimir
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Nice place to stay
Number of reviews per page
20
40