What do past guests say about Auténtico Hotel?

Auténtico Hotel is well-known for its Service and Facilites, Cleanliness, Location, as reviewed by verified Traveloka guests.

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Auténtico Hotel

Name: Auténtico Hotel
Address: Ave 5 and 7, Calle 40, Sabana Norte, Merced, San José, Costa Rica, 0, Ave 5 and 7, Calle 40, San José, 0, Costa Rica
Rating: 8.6

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8.6

/10

Very Good

698 reviews

What Guests Say About Their Stay

Zuleyka Rodriguez

10.0

/ 10

Great Hotel. The Neighborhood looks super sketchy but one you enter the hotel it's so beautiful and Safe. The best place is the Pool. Our room had view to it and it was awesome 👌 Would recommend this hotel and come back

Roxana

10.0

/ 10

Me hospedé por una noche y tuve una situación , dejé olvidado un anillo y llamé después de haber salido y el personal muy honesto me comunicó que si estaba ahí . Agradezco mucho el actuar del personal !

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Jeremy

10.0

/ 10

Excellent full service hotel in San Jose. Breakfast buffet (included) was excellent, room was clean and spacious. Service and amenities like this do not exist in the US since covid, unless you are staying in a very high end hotel. Located within walking distance of shopping, restaurants, etc, if you do not use their own restaurant, which was very good.

In the Area

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Ave 5 and 7, Calle 40, Sabana Norte, Merced, San José, Costa Rica, 0

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Elevator

Staying at Auténtico Hotel is a good choice when you are visiting Merced. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Auténtico Hotel

Ave 5 and 7, Calle 40, Sabana Norte, Merced, San José, Costa Rica, 0

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Discover More About Auténtico Hotel

General
Near Sabana Park

Location
With a stay at Auténtico Hotel, you'll be centrally located in San José, within a 5-minute drive of Sabana Park and National Stadium of Costa Rica. This hotel is 4.3 mi (6.9 km) from Multiplaza Mall Escazu and 0.4 mi (0.7 km) from Museum of Costa Rican Art.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Sabana Park - 0.6 km / 0.4 mi
Museum of Costa Rican Art - 0.6 km / 0.4 mi
National Stadium of Costa Rica - 1.3 km / 0.8 mi
Museo de Ciencias Naturales La Salle - 1.7 km / 1.1 mi
Precolumbian Gold Museum - 2 km / 1.2 mi
Mercado Central - 2 km / 1.3 mi
La Salle Natural Science Museum - 2.1 km / 1.3 mi
Central Park - 2.3 km / 1.4 mi
Melico Salazar Theatre - 2.4 km / 1.5 mi
San Jose Cathedral - 2.5 km / 1.5 mi
Children's Museum - 2.5 km / 1.5 mi
Plaza de la Cultura - 2.5 km / 1.6 mi
Morazan Park - 2.6 km / 1.6 mi
Pre-Colombian Gold Museum - 2.6 km / 1.6 mi
National Theater of Costa Rica - 2.6 km / 1.6 mi

The nearest airports are:
San José (SYQ-Tobías Bolaños Intl.) - 6.9 km / 4.3 mi
Juan Santamaria Intl. Airport (SJO) - 15.6 km / 9.7 mi

The preferred airport for Auténtico Hotel is Juan Santamaria Intl. Airport (SJO).

Facilities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Business Facilities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining
Grab a bite at Mastico, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.

Rooms
Make yourself at home in one of the 81 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Auténtico Hotel

Swimming Pool

Functional Hall

Common Space

Lobby

Accommodation Services

Transportation

Limited parking

Things to Do

Outdoor pool
Picnic area
Garden
Pool cabanas
Pool sun loungers

Food and Drinks

Buffet breakfast
Breakfast

Connectivity

Free WiFi

General

Banquet
Parking
Terrace

Accessibilty

Accessible parking
Accessible path of travel

Public Facilities

Smoke-free area
Safety deposit box
Elevator

Business Facilities

Meeting rooms
Conference center

Hotel Services

Newspaper in lobby
Wedding service
Luggage storage
Multilingual staff
24-hour Receptionist
Concierge

Accommodation Policy & General Information in Auténtico Hotel

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Auténtico Hotel	81
Number of floors in Auténtico Hotel	3
Another facilities in Auténtico Hotel	Limited parking, Outdoor pool, Picnic area, Garden, Pool cabanas

Frequently asked question in Auténtico Hotel

What are available facilities at Auténtico Hotel?

There are top facilites at Auténtico Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Auténtico Hotel?

The standard check-in time at Auténtico Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Auténtico Hotel provide breakfast?

Yes, Auténtico Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Auténtico Hotel

Auténtico Hotel has a 3.0-star rating.

How many floors does Auténtico Hotel have?

Auténtico Hotel has 3.

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More Reviews from Other Guests in Auténtico Hotel

Overall Ratings & Reviews Auténtico Hotel

Other sources (698)

8.6

Very Good

From 698 reviews

Cleanliness

8.8

Room Comfort

8.2

Location

8.8

Service and Facilites

9.0

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Traveler Reviews Auténtico Hotel

Number of reviews per page

Top reviews

FRANCESCO

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Muy bueno. Servicio perfecto

ho cheung

with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Excellent 👍

Zuleyka Rodriguez

with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Roxana

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Jeremy

Friends and Family Family

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Samantha

with Partner

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Nice room and pool area, good air conditioning and comfortable stay

Sharon

with Partner

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

This was a great hotel for our stay in San Jose. The staff were friendly, accommodating, and always ready to help. Check in was smooth and efficient, our room was fine, and we enjoyed using the pool (although it is cold) and the onsite restaurant.

Gillan

8.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Satisfactory hotel in a convenient location. Pretty pool area with restaurant next door including poolside tables. Food was very good and varied. I asked for a room with a pool view and I got it. However it was not totally vlean- there were dust balls and hair in the corners. The tiles were cracked too in both bathroom and bedroom

Frank

Family

8.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Staff was helpful and nice, rooms small but clean and comfortable, breakfast was good and location was central for getting around San Jose

Philip

8.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

We liked the room/suite for its beds and bathroom but some seats would have been a nice addition as would a small refrigerator. The bar staff could have been a little friendlier. The restaurant was mostly open air. We froze at breakfast. We wore coats one night for dinner. But the food was good.

Alan

6.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

AC didn’t work. Coffee maker didn’t work. Breakfast was mediocre

Shenika

Family

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

We enjoyed our stay

Adriano

Friends and Family with Friends

8.0

/10

Reviewed 41 week(s) ago

Hotels.com verified review

Staff atencioso. Quarto bom. Banheiro antigo. Café da manhã razoável.

JORGE

8.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

Constance

10.0

/10

Reviewed 51 week(s) ago

Expedia Group verified review

All is well

JUAN

Business

10.0

/10

Reviewed 57 week(s) ago

Hotels.com verified review

I traveled to San José for three nights on business. I looked for a good hotel near where I would be holding my meetings. Among the options, I found this hotel, which seemed fine. When I stayed there, I found a hotel with remodeled rooms, simple but new, as were the mattresses, towels, etc. The service was very friendly, and the breakfast was delicious.

Marcus

with Partner

10.0

/10

Reviewed 59 week(s) ago

Hotels.com verified review

Great stay

Philip

Business

6.0

/10

Reviewed 59 week(s) ago

Hotels.com verified review

Rooms are a bit outdated but overall very good

Philip

Business

10.0

/10

Reviewed 59 week(s) ago

Hotels.com verified review

We stayed in two different rooms. One was massive and the junior suite was a bit tight. The condition of the room were good.

Jill

8.0

/10

Reviewed 61 week(s) ago

Expedia Group verified review

It was a nice, simple, clean hotel. Staff were friendly and helpful. The restaurant was great with lots of choices.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.