Susanna

Hotels
8.1
/10
Very Good
82 reviews

What Guests Say About Their Stay

mary

10.0
/ 10
Everything was great! The view was fantastic. I stayed here because it's close to the Luxor and Karnak temples. It has a beautiful rooftop view, and the restaurant is located here! The breakfast service was also very good!They cleaned the room every day, everyone was very kind. The man who cleaned always left a drawing on the paper and arranged the towels very nicely. 🙇 Thank you, I would definitely come back here. 🙏

Takayuki

10.0
/ 10
Great location, convenient for all the locations. Open room with nice prices.

Julie Ann

10.0
/ 10
Hotel view is second to none. Absolutely fantastic Rooms were basic, clean and functional The trouble is outside. Constant barraging. For 2 females travelling alone, felt threatening.
In the Area
See Map
52 Mabed El Karnak, Luxor, Al Uqsur, Egypt

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named Susanna Hotel Luxor Susanna is located in area / city Luxor. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Susanna

52 Mabed El Karnak, Luxor, Al Uqsur, Egypt
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Others 2 Susanna

Discover More About Susanna

note: hotel was previously named Susanna Hotel Luxor

Location


Susanna is located in area / city Luxor.

About Susanna

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Susanna.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Susanna exclusively for you.

Susanna is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Susanna is the right place to stay.

All facilities in Susanna

Others Susanna
Others

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Pool sun loungers

General

  • Smoking area
  • Parking
  • Terrace

Transportation

  • Airport transfer

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Billiard

Accommodation Policy & General Information in Susanna

Important Note
  • Airport shuttle fee: USD 25 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 16

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Susanna
46
Number of floors in Susanna
6
Another facilities in Susanna
Others, Coffee shop, Safety deposit box, Laundry service, Tours

Frequently asked question in Susanna

What are available facilities at Susanna?
There are top facilites at Susanna such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Susanna?
The standard check-in time at Susanna is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Susanna?
Susanna is a 3.0-star hotel.
How many floors does Susanna have?
Susanna has 6 floors.
How many rooms are available at Susanna?
Susanna has 46 rooms in total.
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More Reviews from Other Guests in Susanna

Overall Ratings & Reviews Susanna

Traveloka (1)
Other sources (81)
8.2
Very Good
From 81 reviews
Cleanliness

8.2

Room Comfort

7.4

Location

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Susanna

Number of reviews per page
20
40
Top reviews
Abdoulaye
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Toilet needs to be cleaner
Rishoo
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is a scam and the photos you see of the room are misleading. It felt very unsafe in the room. We had issues with: The lock of room door was almost broken, the door of balcony was also week and anyone could easily open it with just a push from outside. Beside the hotel is a shady small market lane and there whole night was loud music played by taxi drivers with lot of noises, it felt kind of unsafe. The water in washroom was coming very slow and i couldn’t shower properly. On reception the hotel staff said we can’t do anything about these issues. The whole furniture in room was kind of broken or looked so old. The bed listed as king bed is smaller than a queen bed.
Read More
Ninggang
icon-Leisure
Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

While Uber is not available in Luxor, the owner of the hotel offered me Egypt £700 to airport. But the taxi outside the hotel door asks for E£300.
Kim
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Had to cancel due to illness
mary
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was great! The view was fantastic. I stayed here because it's close to the Luxor and Karnak temples. It has a beautiful rooftop view, and the restaurant is located here! The breakfast service was also very good!They cleaned the room every day, everyone was very kind. The man who cleaned always left a drawing on the paper and arranged the towels very nicely. 🙇 Thank you, I would definitely come back here. 🙏
Read More
Takayuki
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location, convenient for all the locations. Open room with nice prices.
Julie Ann
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel view is second to none. Absolutely fantastic Rooms were basic, clean and functional The trouble is outside. Constant barraging. For 2 females travelling alone, felt threatening.
Xiaotian
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff took quite long while too confirm my booking. Not sure why. The facility is quite old but location is good
Mei
icon-Leisure
Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Friendly Staff. Air conditioning is good.
Carlos
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel is located between Luxor and Karnak temples, right accross the avenue of the sphinxes. Wonderful view.
VASSILIOS
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Mot woth rhe money
VASSILIOS
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Not worth the money
Philippe
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Air conditioning was more ventilateur than refreshing. It looks very old
Cynthia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room recently renovated. Always clean. Towels were great. Body wash and hand soap available for use. Hair dyer, electric kettle to make your own coffee/tea. A/C awesome! Blankets/bedding comfortable. Staff were very nice and tried to help as much as possible. We requested laundry service and it was done quickly. 50 cents a piece for just laundry. If you want ironing, then 50 more cents (usd). We traveled as a couple and enjoyed our time there. Just prepare yourself to face all the vendors once you step out of the hotel…. But that is Egypt NOT the hotel.
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Haruka
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

シャワーの水量が少ないのと、タオルがタバコ臭かったこと以外は快適でした。 夜中の2時に外で大声を出す人たちがいたのは、便利で人通りの多い場所柄でしょうか。スタッフは皆親切で感じがよく、服のクリーニングも安くて長旅には助かりました。 ルクソール神殿やお土産物の通りと近く、レストランも選べて、過ごしやすかったです。 早朝の気球のツアーを予約してそのまま観光したため、夕方まで荷物を預かってもらいましたが、対応は親切で、本当に助かりました。
William
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff were very friendly. Hotel is kinda run down but seemed to be people working on things. I would recommend for a very short stay.
Luis Miguel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Excellent location, but to noisy
beverley
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Perfect spot. Staff were so friendly and helpful. Breakfast was nice on the terrace overlooking the luxor temple. Rooms relly clean. This hotel isnot like a resort. Its a bit faded round the edgea and basic but has rwal charm
Emma
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Older building, friendly staff, breakfast was below expectation (rolls, Jam and instant coffee - breakfast option not really worth it), room was clean but furnishings were dated, fridge was appreciated and wifi was good. Didn't get a chance to check out the pool. Location was good although youll have to walk for 30mins or get a cab to the majority of ancient Egyptian museums and sites. Easy to pick up necessities. So the price of £47 for a triple 3x single bed room, friendly staff, fridge and air conditioning (old but worked) and location as a base camp was worth it. The optional +£7 for breakfast wasn't
Read More
Tomas
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Avoid This Hotel – Dirty Rooms & Terrible Service I booked 4 nights (March 16–20, 2025) but had to leave after one due to filthy conditions—bed bugs, hair, trash, and a broken AC. Despite requesting cleaning and repairs, nothing was done. The manager refused to meet me, and the hotel refused to refund the three unused nights. I had to book another hotel at my own expense. Terrible customer service and zero accountability. Avoid this place—there are much better options in Luxor!
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Susanna

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Susanna

Traveloka (1)
Other sources (81)
8.2
Very Good
From 81 reviews
Cleanliness

8.2

Room Comfort

7.4

Location

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Susanna

Number of reviews per page
20
40
Top reviews
Abdoulaye
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Toilet needs to be cleaner
Rishoo
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is a scam and the photos you see of the room are misleading. It felt very unsafe in the room. We had issues with: The lock of room door was almost broken, the door of balcony was also week and anyone could easily open it with just a push from outside. Beside the hotel is a shady small market lane and there whole night was loud music played by taxi drivers with lot of noises, it felt kind of unsafe. The water in washroom was coming very slow and i couldn’t shower properly. On reception the hotel staff said we can’t do anything about these issues. The whole furniture in room was kind of broken or looked so old. The bed listed as king bed is smaller than a queen bed.
Read More
Ninggang
icon-Leisure
Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

While Uber is not available in Luxor, the owner of the hotel offered me Egypt £700 to airport. But the taxi outside the hotel door asks for E£300.
Kim
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Had to cancel due to illness
mary
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was great! The view was fantastic. I stayed here because it's close to the Luxor and Karnak temples. It has a beautiful rooftop view, and the restaurant is located here! The breakfast service was also very good!They cleaned the room every day, everyone was very kind. The man who cleaned always left a drawing on the paper and arranged the towels very nicely. 🙇 Thank you, I would definitely come back here. 🙏
Read More
Takayuki
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location, convenient for all the locations. Open room with nice prices.
Julie Ann
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel view is second to none. Absolutely fantastic Rooms were basic, clean and functional The trouble is outside. Constant barraging. For 2 females travelling alone, felt threatening.
Xiaotian
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff took quite long while too confirm my booking. Not sure why. The facility is quite old but location is good
Mei
icon-Leisure
Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Friendly Staff. Air conditioning is good.
Carlos
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel is located between Luxor and Karnak temples, right accross the avenue of the sphinxes. Wonderful view.
VASSILIOS
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Mot woth rhe money
VASSILIOS
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Not worth the money
Philippe
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Air conditioning was more ventilateur than refreshing. It looks very old
Cynthia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room recently renovated. Always clean. Towels were great. Body wash and hand soap available for use. Hair dyer, electric kettle to make your own coffee/tea. A/C awesome! Blankets/bedding comfortable. Staff were very nice and tried to help as much as possible. We requested laundry service and it was done quickly. 50 cents a piece for just laundry. If you want ironing, then 50 more cents (usd). We traveled as a couple and enjoyed our time there. Just prepare yourself to face all the vendors once you step out of the hotel…. But that is Egypt NOT the hotel.
Read More
Haruka
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

シャワーの水量が少ないのと、タオルがタバコ臭かったこと以外は快適でした。 夜中の2時に外で大声を出す人たちがいたのは、便利で人通りの多い場所柄でしょうか。スタッフは皆親切で感じがよく、服のクリーニングも安くて長旅には助かりました。 ルクソール神殿やお土産物の通りと近く、レストランも選べて、過ごしやすかったです。 早朝の気球のツアーを予約してそのまま観光したため、夕方まで荷物を預かってもらいましたが、対応は親切で、本当に助かりました。
William
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff were very friendly. Hotel is kinda run down but seemed to be people working on things. I would recommend for a very short stay.
Luis Miguel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Excellent location, but to noisy
beverley
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Perfect spot. Staff were so friendly and helpful. Breakfast was nice on the terrace overlooking the luxor temple. Rooms relly clean. This hotel isnot like a resort. Its a bit faded round the edgea and basic but has rwal charm
Emma
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Older building, friendly staff, breakfast was below expectation (rolls, Jam and instant coffee - breakfast option not really worth it), room was clean but furnishings were dated, fridge was appreciated and wifi was good. Didn't get a chance to check out the pool. Location was good although youll have to walk for 30mins or get a cab to the majority of ancient Egyptian museums and sites. Easy to pick up necessities. So the price of £47 for a triple 3x single bed room, friendly staff, fridge and air conditioning (old but worked) and location as a base camp was worth it. The optional +£7 for breakfast wasn't
Read More
Tomas
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Avoid This Hotel – Dirty Rooms & Terrible Service I booked 4 nights (March 16–20, 2025) but had to leave after one due to filthy conditions—bed bugs, hair, trash, and a broken AC. Despite requesting cleaning and repairs, nothing was done. The manager refused to meet me, and the hotel refused to refund the three unused nights. I had to book another hotel at my own expense. Terrible customer service and zero accountability. Avoid this place—there are much better options in Luxor!
Read More
Number of reviews per page
20
40