196 Bishopsgate

The apt. was a bit past its prime, but the real problem was the elevator was broken and we (A 79 &78 yr olds with rheumatoid arthritis) were on the 5th floor. Thankfully we were only there one night. A man helped us get our luggage to the apt., but after that we were stuck as we weren't going to try the stairs again. We both contacted the rental manager via their email and got no response. When we left the following day the man was helping others with their luggage so we were on our own.

Nice space, nice kitchen, water pressure could use a fix. Easy walk to the Liverpool station

Everything was great

Huge suite

Lovely apartment in a great location with a tube station nearly opposite the building. We were able to leave our bags with reception before we checked in, and the apartment was very large and had a brilliantly equipped kitchen. Was a tiny bit noisy in the early hours of the morning, but the only downside really was a service charge added at the end which we were not prior informed about. Overall we would definitely stay again.

Room was fine but the lift was not working (again) which is a bit frustrating.

Bit of a wait to check in once we arrived with all our luggage. Then we found out the lift was out of service and had to walk multiple times with luggage up four flights of stairs. Room was not as pictured on the Expedia page. On the positive side, beds were comfortable, kitchen was well stocked and there was ample drinking water in the fridge. Staff was friendly and helpful. Disappointing because the listing showed one price and that price then jumped up by $79 when we went to book and then only to find out the lift was out. Less than stellar experience

Room was nice, comfortable and spacious, but the lift was not working day 1 and despite being fixed the next day it was a long wait for the lift when checking out and I was on the 5th floor

I have stayed that this location, 3 time a year for roughly 15 years. Clearly i like the location, staff . However the last two times i have stayed, the elevator broke down and for myself and offers walking the stairs can be a chore. Fortunately I was on the second floor.

Let’s start with the positives- Location is central if you’re on business in the financial district. Many good restaurants and the area is “happening “ in general. Rooms are spacious and the feel is of a serviced apartment. That said, the building itself is old and could use some renovation. The reception area is small and the receptionist not very welcoming and the room was not serviced even once during my 4- night stay.

Polite & helpful staff. Clean apartment

Friendly staffs, Spacious, Clean , Not noisy, Great location. All good!!!

Lift was not working !!

Our biggest complaint was lack of communication that the elevator was broken at least a week in advance of our 5 day stay and no one notified us. Having to walk to our penthouse room was quite exhausting and greatly impacted our stay and enjoyment of the room. Being seniors it challenged our joints and cardio health. We would leave in the morning and return once in evening, too challenging otherwise. Other than that the stay would have been quite nice.

Great location for the train. Very nice staff. Loud area but a lot of dining options.

Property was great, except that the lift broke down the day we got there and still wasn’t goxed when we left 4 days later.

We stayed with a group of 13 (in 4 units). The stay was almost perfect. The units were nice, kitchens were well equipt, beds were soft and comfortable, and furnished nicely. The front desk clerks were friendly. There is a Tesco a few doors down which was convenient. The Liverpool St station is across the street. There is a nice night life all around and the Spitafield Markets are around the corner offeringseveral amazing restaurantsand shopping. We would definitely stay there again. Our only complaint was the lift was out of order and we were on the 5th floor! They didn’t offer to take our bags up, and having just come in from Southampton on a cruise....we had many! We managed our bags. I don't think they had a gym, but who needs one after climbing up and down 6 flights of stairs several times a day! I hope they got the lift fixed. We didn’t see mich work being done during our 4 day stay. We would stay again, but maybe not in the penthouse if the lift is down.

Great location.

It was okay Can tell it has New management since last visited and property need an update Elevator was out for 5 days maybe longer Hard to believe that it could t be fixed sooner. Some of the staff were great for sure. Furniture was broken, no frying pan freezer door didn’t work and some of the cupboards fell off without touching them. Close to everything but for price was overly impressed. Washer /dryer not user friendly nor have enough space to wash more than three things at a time Can’t say I would return again

Beds need replacing