Grey Street Hotel

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9.0
/10
Exceptional
1,002 reviews

What Guests Say About Their Stay

Ian

10.0
/ 10
Staff were very helpful and friendly. Room was cleaned each day and the suite was very nice.

Jeremy

10.0
/ 10
Very friendly and helpful reception. Room was a good size for the price, tea/coffee provided. Didn’t have the breakfast so can’t comment. Very close to Dean Street Multi Storey car park. Will definitely stay again.

Rebecca

10.0
/ 10
What a gorgeous place. Staff were so friendly and welcoming. Congratulations to Becky again for gaining her FIRST, wishing her success in her future studies too. The the delightful lady in the breakfast room was so friendly, sorry I didn’t catch your name. If ever we need somewhere to stay again, this place will be our first choice. Highly recommended.
In the Area
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2-12 Grey Street, Newcastle, England, NE1 6EE

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Grey Street Hotel is a good choice when you are visiting Newcastle. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grey Street Hotel

2-12 Grey Street, Newcastle, England, NE1 6EE
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Location
Staying at Grey Street Hotel is a good choice when you are visiting Newcastle.

About Grey Street Hotel

Not all hotel allow guests with pets, but Grey Street Hotel welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Grey Street Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grey Street Hotel.

All facilities in Grey Street Hotel

Functional Hall Grey Street Hotel
Functional Hall
Common Space Grey Street Hotel
Common Space
Lobby Grey Street Hotel
Lobby
Accommodation Services Grey Street Hotel
Accommodation Services
Exterior Grey Street Hotel
Exterior

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Terrace

Accessibilty

  • Disabled access friendly

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in Grey Street Hotel

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grey Street Hotel
49
Number of floors in Grey Street Hotel
5
Another facilities in Grey Street Hotel
Breakfast, Free WiFi, Banquet, Terrace, Disabled access friendly

Frequently asked question in Grey Street Hotel

What are available facilities at Grey Street Hotel?
There are top facilites at Grey Street Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grey Street Hotel?
The standard check-in time at Grey Street Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Grey Street Hotel provide breakfast?
Yes, Grey Street Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grey Street Hotel?
Grey Street Hotel is a 4.0-star hotel.
How many floors does Grey Street Hotel have?
Grey Street Hotel has 5 floors.
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More Reviews from Other Guests in Grey Street Hotel

9.0
Exceptional
From 1,002 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.4

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Traveler Reviews Grey Street Hotel

Number of reviews per page
20
40
Top reviews
Charles
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice staff, great location in centre and 5mins from station. Comfortable beds.
peter
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location and superb breakfast. Close to amenities, bus stops etc. The room was pleasant and quiet. No kettle in room but plenty of cafés nearby. Would definitely stay again
Erin
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great place to stay - just didn’t hit the mark for 5* . However the staff were amazing, and some parts of the venue were gorgeous. Shower was v good! Very comfy bed. Just the size of bed, some broken tiles, let it down a fraction but either way great location and would stay again.
Ian
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were very helpful and friendly. Room was cleaned each day and the suite was very nice.
Jennifer
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a twin room and a double. They were the same price but the twin room far exceeded the double in terms of decor, space, bathroom facilities, positioning. It looked tired and dark in comparison
Jeremy
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very friendly and helpful reception. Room was a good size for the price, tea/coffee provided. Didn’t have the breakfast so can’t comment. Very close to Dean Street Multi Storey car park. Will definitely stay again.
Rebecca
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

What a gorgeous place. Staff were so friendly and welcoming. Congratulations to Becky again for gaining her FIRST, wishing her success in her future studies too. The the delightful lady in the breakfast room was so friendly, sorry I didn’t catch your name. If ever we need somewhere to stay again, this place will be our first choice. Highly recommended.
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Thersea
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were very nice, room was lovely, the bed so comfy, great choice of breakfast, will definitely go there again.
Molly
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room itself was very clean and tidy. Beautiful decor. I did let the hotel know I would be arriving from the airport with luggage and I was given a room that involved going up and down stairs with no lift access which at midnight after a long day of travelling was not ideal. The shampoo was very watered down and not usable. There’s also very little sound proofing within the rooms as I was kept up most of the night just from movement around my room. The hotel itself and the staff are very nice, bottled water in the room is a nice touch.
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Roderick
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great value city centre hotel. Friendly staff, comfortable rooms and a great location -loads of shops, bars, cafes & restaurants nearby, and just five minutes down to the Quayside.
Alexandra
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

What a lovely hotel. Centrally located, friendly staff and comfortable beds. Breakfast was great. Freshly cooked food made to order.
Stephen
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very well located for shops and the station. Super staff member Becky was very helpful and friendly
Maureen
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Reception staff excellent.
Stephen
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

None
Eric
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Convenient location and spacious rooms with plenty of storage. Charlie was very courteous and helpful in helping with a room change request! The vertical layout of the stairs/lift/rooms can be challenging for some guests but otherwise would stay again.
Stella
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Prime location, great/clean rooms, comfortable beds. Friendly, helpful staff. The only surprise was the stairs to the room after we got off the elevator. If you have large/heavy luggage, and depending where your room is located, be prepared to hull your luggage. Also there are stairs within the unit (bedroom on lower level/bath on upper). Personally I liked this separation, but if you have mobility issues, let the staff know prior to booking your room. I would stay here again.
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Martin
icon-with Pet
with Pet
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is a great place for exploring Newcastle, very central , perfect amenities nearby and the heart of the city all in walking distance. Breakfast is spectacular; if you’re lucky, Maria will be on duty and not only take your order without rushing you but also look after you in a professional and warm manner. Should you happen to travel with your four legged friend , they will be made welcome,too. 🐶
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Samantha
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

An absolutely beautiful hotel! It's rare to find such a high quality establishment that's so friendly and welcoming. We particularly loved the comfy bed and excellent breakfast. The location is perfect, central yet quiet.
Leanne
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location, upgraded to a suite which was lovely. Really nice, helpful staff will definitely be back soon.
Lewis
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Value for money was excellent. The rooms were clean and comfortable and the breakfast was superb. Staff were friendly and helpful. Will 100% stay again if the occasion arises. To split hairs (what's the point of a review otherwise?!) some of the furniture was a bit tired and worn, the bathroom was huge but with odd layout meaning the toilet was up against the basin for some reason, and the towel rail was leaking on the floor. It should also be noted that due to it's excellent city centre location the nightlife can be heard until the early hours at the weekend. None of this detracted from what was an excellent hotel though.
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Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.