Grey Street Hotel

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9.0
/10
Exceptional
1,001 reviews

What Guests Say About Their Stay

Stella

10.0
/ 10
Prime location, great/clean rooms, comfortable beds. Friendly, helpful staff. The only surprise was the stairs to the room after we got off the elevator. If you have large/heavy luggage, and depending where your room is located, be prepared to hull your luggage. Also there are stairs within the unit (bedroom on lower level/bath on upper). Personally I liked this separation, but if you have mobility issues, let the staff know prior to booking your room. I would stay here again.

Martin

10.0
/ 10
This is a great place for exploring Newcastle, very central , perfect amenities nearby and the heart of the city all in walking distance. Breakfast is spectacular; if you’re lucky, Maria will be on duty and not only take your order without rushing you but also look after you in a professional and warm manner. Should you happen to travel with your four legged friend , they will be made welcome,too. 🐶

Samantha

10.0
/ 10
An absolutely beautiful hotel! It's rare to find such a high quality establishment that's so friendly and welcoming. We particularly loved the comfy bed and excellent breakfast. The location is perfect, central yet quiet.
In the Area
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2-12 Grey Street, Newcastle, England, NE1 6EE

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Staying at Grey Street Hotel is a good choice when you are visiting Newcastle. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grey Street Hotel

2-12 Grey Street, Newcastle, England, NE1 6EE
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Lobby Grey Street Hotel
Lobby 2 Grey Street Hotel

Discover More About Grey Street Hotel

General
Near St. James' Park

Location
Grey Street Hotel is centrally located in Newcastle-upon-Tyne, a 3-minute walk from Castle Keep and 7 minutes by foot from Tyne Bridge. This hotel is 0.7 mi (1.1 km) from Quayside and 1.2 mi (1.9 km) from BALTIC Centre for Contemporary Art.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Grey Street - 0.1 km / 0.1 mi
Bigg Market - 0.1 km / 0.1 mi
Newcastle-upon-Tyne St. Nicholas' Cathedral - 0.1 km / 0.1 mi
Newcastle-upon-Tyne Theatre Royal - 0.2 km / 0.1 mi
Castle Keep - 0.3 km / 0.2 mi
Grey's Monument - 0.3 km / 0.2 mi
Northumberland Street - 0.3 km / 0.2 mi
Central Arcade - 0.3 km / 0.2 mi
Grainger Market - 0.4 km / 0.2 mi
Eldon Square Shopping Centre - 0.4 km / 0.2 mi
Genting Casino Newcastle - 0.6 km / 0.4 mi
The Gate - 0.6 km / 0.4 mi
High Level Bridge - 0.6 km / 0.4 mi
Tyne Bridge - 0.6 km / 0.4 mi
O2 Academy Newcastle - 0.6 km / 0.4 mi

The preferred airport for Grey Street Hotel is Newcastle Intl. Airport (NCL) - 11.8 km / 7.3 mi

Renovations
The property is closed between December 24 and December 26. The property is closed: Christmas Eve and Christmas Day.

Facilities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Dining
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekends from 8:00 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 49 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Grey Street Hotel

Functional Hall Grey Street Hotel
Functional Hall
Common Space Grey Street Hotel
Common Space
Lobby Grey Street Hotel
Lobby
Accommodation Services Grey Street Hotel
Accommodation Services
Exterior Grey Street Hotel
Exterior

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in Grey Street Hotel

Pets

Service Animals Allowed

Additional Policy

Professional property host/manager, Green Tourism Program, Essential workers only - NO, No elevators
  • Fee for full breakfast: approximately GBP 15 for adults and GBP 7.5 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grey Street Hotel
49
Number of floors in Grey Street Hotel
5
Another facilities in Grey Street Hotel
Breakfast, Free WiFi, Banquet, Terrace, Smoke-free area

Frequently asked question in Grey Street Hotel

What are available facilities at Grey Street Hotel?
There are top facilites at Grey Street Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grey Street Hotel?
The standard check-in time at Grey Street Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Grey Street Hotel provide breakfast?
Yes, Grey Street Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Grey Street Hotel have?
Grey Street Hotel is a 3.5-star hotel.
How many floors does Grey Street Hotel have?
Grey Street Hotel has 5 floors.
See All

More Reviews from Other Guests in Grey Street Hotel

9.0
Exceptional
From 1,001 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.4

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Traveler Reviews Grey Street Hotel

Number of reviews per page
20
40
Top reviews
Maureen
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Reception staff excellent.
Stephen
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

None
Eric
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Convenient location and spacious rooms with plenty of storage. Charlie was very courteous and helpful in helping with a room change request! The vertical layout of the stairs/lift/rooms can be challenging for some guests but otherwise would stay again.
Stella
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Prime location, great/clean rooms, comfortable beds. Friendly, helpful staff. The only surprise was the stairs to the room after we got off the elevator. If you have large/heavy luggage, and depending where your room is located, be prepared to hull your luggage. Also there are stairs within the unit (bedroom on lower level/bath on upper). Personally I liked this separation, but if you have mobility issues, let the staff know prior to booking your room. I would stay here again.
Read More
Martin
icon-with Pet
with Pet
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is a great place for exploring Newcastle, very central , perfect amenities nearby and the heart of the city all in walking distance. Breakfast is spectacular; if you’re lucky, Maria will be on duty and not only take your order without rushing you but also look after you in a professional and warm manner. Should you happen to travel with your four legged friend , they will be made welcome,too. 🐶
Read More
Samantha
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

An absolutely beautiful hotel! It's rare to find such a high quality establishment that's so friendly and welcoming. We particularly loved the comfy bed and excellent breakfast. The location is perfect, central yet quiet.
Leanne
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location, upgraded to a suite which was lovely. Really nice, helpful staff will definitely be back soon.
Lewis
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Value for money was excellent. The rooms were clean and comfortable and the breakfast was superb. Staff were friendly and helpful. Will 100% stay again if the occasion arises. To split hairs (what's the point of a review otherwise?!) some of the furniture was a bit tired and worn, the bathroom was huge but with odd layout meaning the toilet was up against the basin for some reason, and the towel rail was leaking on the floor. It should also be noted that due to it's excellent city centre location the nightlife can be heard until the early hours at the weekend. None of this detracted from what was an excellent hotel though.
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Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great room. Fab breakfast. Staff really friendly.
Vicki
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fantastic room with excellent facilities. Wish I’d had time to use the amazing bath! Loved the overall appearance of the property. Extra points for use of Ringtons refreshments. Staff very helpful and friendly. Breakfast was top notch. Will stay again
Terence
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely hotel in the city centre. Breakfast menu is first class. Staff polite, courteous and friendly. Very impressed. Will stay again.
Dale
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Fantastic location and hotel spotless
joseph
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great place to stay central too everything you need a bit noisy from the road but really good place and really friendly helpful staff
David
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Breakfast was excellent, staff were very friendly couldn't fault the hotel could thourly recommend it , we were nice and comfortable for the 2days we were there.
Brett
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely hotel with helpful staff. Located very close to both the station and the centre of Newcastle, with shops and lots of cafes etc. Grey Street has the best historic architecture in Newcastle so very pleasant surroundings. Highly recommended.
Martin
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Grey Street Hotel is in a lovely part of the city and you can easily walk to loads of places to eat, drink, and see. The staff were really helpful, the room comfy and well maintained (Emily made up our room part way through our stay and it was thoughtfully done), we would certainly recommend.
Sue
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

.
Norma
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A great hotel in a great location. Really enjoyed our stay.
Eleanor
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was clean and amply sized, hotel is in a convenient spot and wasn’t too loud. Staff were all helpful and friendly
Quintin
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great original features in this hotel all staff are so welcoming breakfast deserves an award second visit with another already booked .
Number of reviews per page
20
40

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Exterior 4 Grey Street Hotel

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