Fantastic location and hotel spotless

Great place to stay central too everything you need a bit noisy from the road but really good place and really friendly helpful staff

Breakfast was excellent, staff were very friendly couldn't fault the hotel could thourly recommend it , we were nice and comfortable for the 2days we were there.

Lovely hotel with helpful staff. Located very close to both the station and the centre of Newcastle, with shops and lots of cafes etc. Grey Street has the best historic architecture in Newcastle so very pleasant surroundings. Highly recommended.

Grey Street Hotel is in a lovely part of the city and you can easily walk to loads of places to eat, drink, and see. The staff were really helpful, the room comfy and well maintained (Emily made up our room part way through our stay and it was thoughtfully done), we would certainly recommend.

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A great hotel in a great location. Really enjoyed our stay.

Room was clean and amply sized, hotel is in a convenient spot and wasn’t too loud. Staff were all helpful and friendly

Great original features in this hotel all staff are so welcoming breakfast deserves an award second visit with another already booked .

Clean, spacious room. Iron & hairdryer provided. Toiletries really nice . Nice fresh breakfast. Staff welcoming and helpful.

Great location, easy check-in and the room is clean with all .

The welcome staff were really good room was great. The only bad mark for room 23 was that the bath plug didn't seal

Nice room with tea/coffee making facilities plus hairdryer,iron & board. The staff were very friendly and helpful especially at breakfast time. Breakfast was very tasty with plenty of choice and freshly made cooked breakfast to order. A very nice hotel and well worth a stay

Great location , Lovely room and friendly staff.

The conversion of an old, listed building has been carried out to a very high standard. Even though the hotel is located on a busy road junction I had no problem sleeping, comfortable bed. I also liked the fact it was a relatively small hotel, the staff made you feel welcomed and important.

Lovely hotel in excellent location for city centre. Immaculate rooms. Staff very friendly and helpful

Everything was great except the shower. We experienced an exceptionally warm day and wanted to cool down. The problem was it was like taking a shower under a tap. Low volume, no pressure.

The staff were very friendly but the stay at the hotel was disappointing overall and the hotel was very average to be honest. I had heard great things about it in previous years. Our rooms decor and furnishings were a little tired in places, and the bed was also not overly comfortable. The breakfast was not great and my wife left hers. It was also disappointing that the hotel had closed their onsite bar that used to be available. For the cost of the stay I wish I had paid more and stayed elsewhere. This was a night away for my wife’s birthday so disappointed overall.

Absolutely amazing, wonderful staff and fabulous hotel. Perfect all round, looking forward to coming back one day.

Excellent location in heart of the city .