Hampton by Hilton London Croydon

Room was clean and the staff was very helpful.

Firstly let me state that all the staff were incredibly kind, helpful, and cheerful. They honestly couldn't do enough to make my stay a pleasant one. The room was spotlessly clean and I really appreciated the fridge. The bed and pillows were comfortable and there was minimal noise heard from other guests. I highly recommend and will be staying again.

Yes. staff was lovely, friendly and very attentive would recommend anyone for a stay here. Good job

Great check in

The room was so cold it was really difficult to fall asleep

Fab stay and staff couldn’t do enough for me. Definitely staying again!

Yes

The staff are friendly, welcoming and warm. The room was super clean with a small fridge to keep our food in a cool temperature. There were people available for house keeping every single day changing your towels, bed sheets when needed and taking your rubbish away.There was also a security locked were you could keep your valuables when we leave the room so they're safe. The hotel is very close to the train station, shops abd restaurants. I would like to acknowledge Manoj for his excellent, remarkable working nature, he's very consistent, hard working and always making sure we had a good breakfast every morning. Always coming to ask you if you needed anything. He even help by borrowing his iPhone charger to my partner to charge his phone every morning as he forgot to bring his and lastly Manoj was always happy and smiling.

Clean room, very courteous and attentive staff.

Freshly decorated room, clean & comfortable, easy walk to Croydon stations. Helpful staff

Great location, outstanding staff with nice breakfast, one thing which i was not really happy with was the mattress which was quiet uncomfortable. my partner couldnt really sleep well otherwise it was a very good experience.

Breakfast was great. Don’t like additional registration and hold of 30 pounds. Friendly staff.

Good for a business trip stay.

Hotel and staff are good

Room was decent sized and clean. Staff were very friendly

Was good

We arrived pretty late in the evening, around 11.30pm. Checking in was easy, the hotel was secure and locked. The hotel staff were very nice and booked us in quickly. It was also great to pay at the hotel instead of online, yet still be able to book a reservation. We were in room 703, which is clearly an accessible room for disabled guests. There was no lid on the toilet seat and assistance back pads and rails around the whole bathroom and an open shower. This was a big off put for me and the other 2 staying in the room as we are quite clean, having no lid on the toilet was a big issue. Additionally, the roll door on the bathroom was very heavy and stiff which would be difficult for disabled guests to operate. The bathroom was very dirty and needed greatly new assistant handles as they were all dirty and rusty and the yellow was spreading to the bathroom walls. The sink plug was flat and so water started building up when used, i opened the sink plug to find yellow peppers in there, this was disgusting. The towels looked like they were reused and not fresh, the sofa bed linen was severely creased which indicated repeat use or that the duvet gets folded with the linen on and used again. There was dirt and mould around the window in the room but we could at least open the window which was a benefit. Great amount of TV channels and good quality. The room generally clean although dusty. It was an adjoining room. The breakfast was the highlight, really great, fresh food.

Clean room

Advert claimed they have parking but we were asked to pay and park outside. Very disappointing experience.

Good