Hampton by Hilton London Croydon

Ok, not bad.

The room was too small for a double bed. The layout was wrong. The edge of the bed was too close to the window and so struggled to get out that side. Better of loosing the sofa on the other side and have more space for both sides of the bed. The bathroom sink bowl was set into a marble cover but was too far so had to lean over or spill water outside the bowl. There was only half a shower screen and so water spilt onto the floor making it a health and safety hazard. Breakfast was limited choice for vegetarians AC was good and so was TV and the actual shower. Quiet location but nearby shops and restaurants. Separate paid parking option was convenient opposite.

Great hotel and useful amenities

Clean room, friendly staff, great breakfast and good value

The breakfast was good even though the menu never changed.

Clean room and well maintained property.

Was a very small room with the sofa bed made up as a 2nd bed and the curtains and nets didn't close properly meaning it was too bright from early morning. The air con wouldn't stay on (10th floor in summer) so that wasn't great. Breakfast was lovely just a shame that the plates were all chipped and old. Was lovely and clean and a great location for getting in and out of Central London but could do with a bit of an update generally.

The room was nice and clean the staff was very pleasant and very helpful air-conditioning was fine no problem and breakfast was very nice.

Clean room and well maintained property

Hyvä sijainti, juna asema vieressä. Vei suoraan keskustaan n 15min. Kauppa hotellin vieressä Huone aika pieni 3 ihmiselle

Staff are professional and attentive, they really cannot do anymore. Breakfast- amazing selection and great service from Manalo

I stayed 8 nights. in the first room I got the AC was broken and the bed sheets were not clean. In the 2nd room the AC worked for the first 4 nights. Then it made a very loud drilling noise that woke me at night and could not be stopped by turning it off. The AC did not work the last 4 nights and showed tools, so that it needs to be repaired. I reported that to reception, but nothing happened. As the windows cannot be opened, it was very hot in the room for the last 4 nights with respective bad quality of sleeping. Also one of the 2 lifts was out of service the whole stay. After the stay I claimed the 100% Hampton Guarantee, but I did not get any compensation from the Hampton by Hilton Hotel for the last 4 bad nights. So the Guarantee seems just to be a marketing gag. I was only offered a discount for future stays which I cannot use as I don´t stay in the area the next months. So better avoid the hotel in summer.

Had drug use in lifts. Hilton only by name

Personalen var fantastiska stort tack till

Okay, but hot water didn't last!

Colazione abbondante varia e di ottima qualità. Camere ben pulite e fornite di ogni confort. Consiglio vivamente Silvana Petracca

.

The room was very nice pillows a bit soft so we asked for firmer got them within minutes of asking. Staff so friendly and pleasent always asking if your ok and if there is anything they can do for you a very nice hotel and would love to stay again

Air conditioning wasn’t working in my room during the heatwave. I was given a small fan. Instead of looking it get me a room that has working air conditioning. Restaurant staff were great.

We had an absolutely fantastic stay here, largely thanks to Manoj and Garima, who were incredibly attentive and welcoming throughout. The entire property is exceptionally well-maintained, and our room was spotless. We will definitely be back when we are in the area again!