ibis Leicester City

Great room for the price, the breakfast was lovely and the coffee was amazing.

Didn't have breakfast

Easy check in, hotel in a great location and value for money. Staff pleasant and helpful

Sadly this was not has good as other stays here, the room I was put in wasn’t what I had expected, it was a disabled room with no curtains just a a roller blind with a a screw in it as a handle, room smelt of sewerage so strong I had to keep window open also night so was very cold to say the least, very unpleasant stay Toni Renwick

A working lift!

Room good, staff were very good especially the Chinese man can't remember his name he his a credit to you. Breakfast was superb excellent selection cbice

Querky decor in rooms

did not stay in the hotel have to re book into another hotel due to lift were out of service.

It was a good stay with everything nearby

Room was clean, wasn't noisy and we were right by the door everyone had to use as the lifts were out..Perfect location, and friendly staff. Would stay again and recommend.

Excellent location near the train station. Staff were friendly. Comfy beds and decent breakfast. The lift being out of order during the whole stay was quite inconvenient! I was a bit confused by the free water situation that was supposedly available at reception, according to information in the room. When I requested some water, there didn’t seem to be any, and after a lot of waiting was charged for two cans. Overall, great value for money and would stay again.

Enjoyed the stay

Staff were lovely and helpfull. Room is perfect

Bathroom door didn't shut proper

It was just too cramped with two large cases, a guitar and a rucksack

Clean room. Great location. Shame the lift was out of order

A very strange hotel. There was very limited parking and the availability of local car parks that needed payment was not well signposted - and the immediate area around the hotel wasn’t where we wanted to go wheeling our suitcases. The lift wasn’t working (we had received an email informing us about this) but we were placed on the fourth floor, which was six floors from ground level. We called into the bar for a bottle of wine at the end of the evening and felt that the member of staff (in a deserted bar) did not listen to us. We asked what white wine he sold by the bottle and he told us about one type, seeming to hope that we would want that and then offered us rose! I asked for an ice bucket but he gave us a glass of ice (does Ibis not have any ice buckets) and poured us two glasses of wine. When I took the bottle, he informed us that he had not charged us for a bottle. I was not paying but it seems that he charged us £8.30 for two large glasses of wine - and then charged us another £11 for the remainder of the bottle! The overall price seemed right but we would have been much better off sticking with the two glasses,

Twin Room booked, the beds were a tiny single. As a 6ft bloke, i turned over in bed and nearly fell out. Light switch right next to your head, pillow knocked it on when you move in bed. Lift broken so 8 flights of stairs to get to our room. Not a great stay

The staff were friendly, professional and helpful. The Breakfast buffet was good. Hot and cold choices. The lift has been out of order for some time, but staff offered to take our luggage to our room.

Very clean and tidy and staff were excellent and helpful