Imperial Court Suites

The room is basic and is in need of updating. Pros Good location Great heating Shower Cons The flooring is warpedd and very old. The beding was stained although clean . Damp in corners Very steep steps and narrow enterance

Good location close to tube station and local shops. You have to pick up your access/room keycard from the hotel reception across the road. The reception was lovely so I had high expectations but unfortunately the apartment was very poor. (1) the entrance doorway, stairs and landing were very dirty and carpets stained everywhere. (2) There was a smell of smoke in the corridor outside my room - not the owner's fault, but they should enforce no smoking in apartment rooms (3) The u-bend at the bottom of the toilet bowl in my bathroom was filthy (4) The fridge door seal area was unclean (5) A poor TV signal in my room made watching TV impossible, and wires were dangling untidily below the set (6) The iron's water filling hole cover was missing so water spilled over my shirt when ironing (7) The ironing board cover was dirty and put a brown stain on my clean shirt (8) The ironing board could not be put down after I put it up as the lever was faulty (9) The clock on the mirror in the bathroom had the wrong time and there was no way to change it. (10) The shower thermostatic control unit was damaged such that the water temperature dial didn't stop at a safe temperature (I almost scolded myself). It's disappointing as my first impression when checking into reception was good. After my stay the hotel said they plan a refurbishment of the carpets and rooms in the apartment block, but for the price I paid it was poor value for money, very tatty and not clean enough.

We stayed him 11/9 to 30/9/25 We must say overall we were a litter disappointed with our stay here . Kitchen had very few utensils for cooking . Also having to remind them to clean when they should have a schedule seems odd .also hot shower is a treat as it rins hot and cold constantly

The place isn't what it looks at the pictures, its very dirty, small, everything is broken. I had to sleep on the floor because the bed is broken, and i have a horrible backache that i can't enjoy anything. The reception is very nice and very helpful when i called, but nothing they can do. I feel so unhappy because i couldn't enjoy my week here. I just waisted my money and time here. I just came to hurt my back. I blame myself for not reading the reviews before i booked before all the reviews are terrible.

A little confusing for check in but the place was nice and really like the mini kitchen.

The apartment was equipped with everything we needed. But it is in need of a bit of TLC both in terms of cleanliness and things that need repairing or replacing. Apartment in a great location, with plenty of places to eat and drink. Also close to plenty of attractions and good transport links

Good condition

Terrible quality accommodatiom. Flies everywhere, dirty, poor quality and condition flooring that needed to be replaced, and a steep staircase to get to the room on the fourth floor without a lift. Poor quality bed, matttess and bedding. No air conditioning. Not clear at the time of booking that a largr deposit is to be taken when you check in - they hold this for up to a week after your check out as well, which isn’t ideal.

Misguiding information avoid the establishment

The experience was simply horrific. From the first second I arrived, the problems started. Reception is in a completely

This my third time i have bookings with them . Thats mean I'm happy withtheir services.

Reception is located 200 m. from the rooms building, had to go onward and back to reception. Although is was a 2 room apartment, bed was described as "double" but was far from that, maybe a bed and a half, very non comfortable for 2 person. Bathroom+shower was like a prison room, VERY tiny, shower hardly contain one person and I am thin.. Overall, poor room, very basic, nothing to tell home about. would not come back.

Prefect for the price! They asked for a deposit which I find a bit weird

I paid so much money but it wasn’t like I imagined. It was so small and literally there was not a dishwasher or washing machine line they put it in the description.

The room is tiny wrt the pictures - but, I guess its yhe price of a central londonf stay. It is perfect if youre travelling light, i had two suitcases, so, prwtty much had to open one at a time to get things out. The closet in the room is a half depth afterthought, even shirts only go at an angle. The fridge, microwave, electric kettle abd toaster are good. the location is 3 minutes walk from Bayswater, and 5 mins from the Queensway tubestations. There are rooms in the basement، where I dont believe there is elevator access, so some stairs would be involved. I was assigned one in the basement, but I explained I have a bad knee and would be doffoucult to manage with my luggage, was given a room on the 3rd floor then, still you ned to climb about 5 steps after getting off thr elevator. All in all, not a bad stay, just the room size, is quite small. Nearby shopping incmudes Tesco, sainsbury and M&S Metro/expres stores. KFC and Taza Shawarma (both halal) nearby - Taza was barely average) ..McD.

The reception team were helpful and responsive. The location is great, near Kensington Gardens, two tube stations and a wide range of shops, cafés and restaurants.

The location is great, nice area and two minutes walk from a tube station and just around the corner from a street full of shops and restaurants. However the rooms are so small, don’t be fooled by the word suite when looking at this property. You can’t turn in the bathroom, the decor is very dated. It’s fine to but your head down and be in a nice location, just the pictures are outdated

Great location. Safe neighborhood. Very quiet.

Great area to stay, the place around is safe. Metro is very close by. The rooms are small some connector did not work. And you might have to carry your bags via tiny small stairs Which can be complícated. But area is great. Bad thing is the 200 ponds deposit is too much. They bothered much with an issue at another room on some leaking but it was not from our room.

I liked the neighborhood. The metro is right around the corner, also busses. There's also a supermarket near the train station for water, snacks etc. Plenty of dining options and a great park nearby. The building interior could use some updating. My room wasn't the cleanest. Lots of dust. My asthma started to act up within minutes. Spoke to the front desk, they had somebody clean the room that same evening. I reached down to get something and noticed under the bed was full of dust, so the rooms are not being cleaned thoroughly. Temps had been a little chilly. I asked for the heat to be turned on. Maintenence was sent right away. Couldn't get it to work. Back up was called. 3 guys were working on the radiator and the heating unit located in a locked closet in the room. Still no luck. They were helpful in providing a space heater for me to use. For applying makeup, I wished the light up feature in the mirror worked. Around the base of the kitchen area was rotting away and floors show sign of damage. Water stains on the ceiling. Nice property with great potential, but could use some tlc. The toiletries are minimal and the tiny rounds of soap are useless, so bring ur own. Electric water kettle, instant coffee and sugar provided. If u use artificial sweetener or creamer or powdered milk packets u will need to bring that. They don't have. They will direct u to the nearest supermarket. In summary, location is great, front desk is friendly and responsive, the property needs work.