StayInn City Aldgate

Apartments
5.4
/10
Fair
146 reviews

What Guests Say About Their Stay

Fiona

10.0
/ 10
The apartment was lovely and clean. Easy to access and the bed was very comfortable.

kay

10.0
/ 10
Great sized property in good location for graduation at Queen Mary University

Jack

10.0
/ 10
Our stay at this property was ok we stayed for a friends birthday weekend. Facilities were standard tv only had freebies channels not smart like explained in the description and WiFi was not working for the duration of the stay but other than that it was fine.
In the Area
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6 Bromehead Street, Tower Hamlets, London, England, E1 2PQ

Main Facilities

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Elevator
WiFi
Staying at StayInn City Aldgate is a good choice when you are visiting Tower Hamlets.
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What's around StayInn City Aldgate

6 Bromehead Street, Tower Hamlets, London, England, E1 2PQ
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Discover More About StayInn City Aldgate

Location


Staying at StayInn City Aldgate is a good choice when you are visiting Tower Hamlets.

About StayInn City Aldgate

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get precious and unforgettable moment during your stay at StayInn City Aldgate.

All facilities in StayInn City Aldgate

Others StayInn City Aldgate
Others

Public Facilities

  • Others
  • Smoke-free area
  • Elevator

Connectivity

  • Free WiFi

Hotel Services

  • Laundry service

Accommodation Policy & General Information in StayInn City Aldgate

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 500 will be collected before check-in.
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned

There is no front desk at this property. This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 25

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - 23:00 - to 10:00
Available rooms at StayInn City Aldgate
15
Number of floors in StayInn City Aldgate
5
Another facilities in StayInn City Aldgate
Others, Smoke-free area, Free WiFi, Laundry service

Frequently asked question in StayInn City Aldgate

What are available facilities at StayInn City Aldgate?
There are top facilites at StayInn City Aldgate such as Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at StayInn City Aldgate?
The standard check-in time at StayInn City Aldgate is starting from 15:00 - 23:00 while the latest check-out time is at Before 10:00
What is the star rating of StayInn City Aldgate?
StayInn City Aldgate is a 4.0-star hotel.
How many floors does StayInn City Aldgate have?
StayInn City Aldgate has 5 floors.
How many rooms are available at StayInn City Aldgate?
StayInn City Aldgate has 15 rooms in total.

More Reviews from Other Guests in StayInn City Aldgate

Overall Ratings & Reviews StayInn City Aldgate

Traveloka (1)
Other sources (145)
5.4
Fair
From 145 reviews
Cleanliness

6.4

Room Comfort

6.6

Service and Facilites

5.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews StayInn City Aldgate

Number of reviews per page
20
40
Top reviews
Ginika
icon-Business
Business
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Apartment was nice and clean. But I was made to jump through hoops before I could gain access to the room. I filled all the details before hand but they still refused to let me in. They apparently rang me and ehn I tried to ring back. The line was not responsive a I got to the property and they made me wait for close to an hour outside while asking me weird questions like “how many bags are you carrrying?” Or “how many people are staying with you?”(a question I had answered at least THREE times prior) I protested this constant question and their response was “I can ask as many times as I want” - very rude. Did I mention I was on the phone to them and the line would cut and they wouldn’t ring me back? I would have to ring them back myself. Probably the weirdest thing I got asked to do was to stand beside a black car so that a security guard would come locate me which was a lie as no guard came. They just wanted to have a look at me in their CCTV. The room is nice but not sure it’s worth the hassle.
Read More
Fiona
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The apartment was lovely and clean. Easy to access and the bed was very comfortable.
Malena
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The check-in process was effortless and communication was timely. These were two areas that previous guests seemingly rated this location poorly on. The Guest Portal communicated everything quite clearly and messages were responded to quickly. There was a slight problem that the Guest Portal kept asking about a third guest when I had only registered for two. I kept deleting it, but then would get an email requesting information about a third guest. An agent reached out to me via phone to ask about it and it was easily cleared up. The entry way was very welcoming. Keys were easily accessed to gain entry to our unit. I would have given this location an excellent, but there could be a few things improved. Heating the unit was a slight problem but not so insurmountable that we were uncomfortable. There were a couple of loose floorboards that should be replaced immediately in the hall and bedroom. Lastly, my mate and I received bug bites and identified that there must have been fleas or some other type of pest on the small sofa in the living room. He fell asleep there and woke up with multiple raised bumps all over his body. I only suffered a couple of bites on my hand. Most importantly my deposit, in full, was returned to me in a timely manner. All-in-all this is a location I could possible stay at again. I would love to have been on a higher floor.
Read More
Danielle
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Issues with heating sometimes worked. Saw no staff for the 2 weeks, nor had sheet change at all. Washing machine was always on error.No instructions for use of amenities. Very noisy from street. Not value for the price per night.
Verified traveler
2.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Poor communication - there was 6 other guest with different booking waiting outside - I’m still waiting for my refund
Ritesh
icon-Family
Family
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Property was good, no complains. Just the entry system was a bit difficult.
kay
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Great sized property in good location for graduation at Queen Mary University
Jennifer
icon-Business
Business
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Comfortable bed.
Howard
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

I didn't realise but when I tried to check into the property, the area around it felt quite unsafe
Ruby
icon-Business
Business
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

The apartment was in good condition. However, TV viewing was disrupted, the remote control battery was not working, and the sofa was too small, uncomfortable, and too low. There is no TV in the bedroom, curtains are needed for privacy in the living room, and milk or basic food is unavailable for guests arriving late. Large deposit requirements are not made obvious until you've paid, and there is a complex process where all guest details and proofs have to be sent. This is feasible if it’s a holiday stay, but it is not convenient for others. WiFi access was not easy to spot. It is not clear when I will get the deposit back, either.
Read More
Jack
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Our stay at this property was ok we stayed for a friends birthday weekend. Facilities were standard tv only had freebies channels not smart like explained in the description and WiFi was not working for the duration of the stay but other than that it was fine.
Lucy
icon-Business
Business
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Location as expected perhaps a bit expensive no many basic in the kitchen
Stephen
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Our stay was lovely apart from the bed was too soft so it wasn’t very comfortable to sleep on with my arthritis. Also the fire alarm waking us up very early (just before 8am) and was in the street cold for nearly an hour as the fire brigade could not stop it as no instructions were in the building for zones and they were failing to reach buildings manager. That was not a nice experience to the end of our stay especially as we have had to rush to catch our train home.
Read More
Nathalie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

It was exactly as shown on the site. We were thrilled. Comments: -the lockbox was difficult to open. -The option to store our luggage before checkin/after checkout hadn’t been mentioned. Is that new?
Lucy
icon-Business
Business
2.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Please avoid this accommodation at all costs. No check in details were sent prior to arrival, I had to call stood on the side of the road for them to email me the details. I was checked in to an apartment with a broken boiler. They were aware of this prior to my arrival however still allowed me to check in. An hour after I had checked in, a random man entered my apartment without warning. I found out he was from maintenance however 1. He has no ID 2. this should have been sorted or at least checked prior to my arrival 2. You should not enter someone’s accommodation after they have checked in without warning, which leads me to point 3. Especially a young woman staying on her own (which they knew about as you have to send a copy of your ID prior to check in). This left me feeling uncomfortable and on edge that anyone could let themselves into the apartment at any time without my knowledge. I did not complete my stay, and instead found alternative accommodation. I raised this with the company who run this accommodation. They did not care. Would not refund me for this, nor the boiler issue. The company is claiming they offered an upgrade. They did not, I have evidence to prove. They will not even cooperate with hotels.com, ignoring emails and phone calls. It is also not in Aldgate. The surrounding area is not very safe. No city views as advertised. Be careful. Simply, do not book.
Read More
Kylee
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

10/16-10/20/2024 Stay: First, check-in instructions were not emailed to us ahead of the stay - we had to reach out when we got to the property and went through a long process to get checked in. When entering the building, it had an odd musty smell. Then, when we finally got into the apartment, there was a water issue in the guest bedroom and adjoining bathroom. When you stepped on the tile and flooring, water would bubble up from underneath it. There was also mold/mildew on the floorboards and doorframes, so this clearly wasn’t a new or one time issue. I immediately reported to the hotel with photos/videos and they said maintenance would come. They never did. We couldn’t use half of our rental due to the mold because I have a mold allergy and it was BAD. Maintenance never came. The hotel refused to refund any money, move us, or send maintenance. This is a true health hazard and they shouldn’t be allowed to rent out these units. Don’t stay here! I wish I could post the videos of the water, because the pictures don’t do a good job of showing all the water under the tiles.
Read More
Arthur
icon-with Friends
with Friends
2.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Terrible hosts
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Accommodation was excellent value for money. A lot of traffic noise and only 1 pillow each on our bed. However the whole process was great, well communicated with and easy collection of keys and access to building.
Rian
2.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Please, i cannot stress this enough. Never book with these people/company. Atrocious experience. I am even surprised they are allowed to advertise on expedia. I am going to try to get expedia to take them off but goes to show the climate of the world we're in today.
Munir
icon-Business
Business
8.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

Was ok overall - bit of a mix up with entry but quickly remedied.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 StayInn City Aldgate

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews StayInn City Aldgate

Traveloka (1)
Other sources (145)
5.4
Fair
From 145 reviews
Cleanliness

6.4

Room Comfort

6.6

Service and Facilites

5.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews StayInn City Aldgate

Number of reviews per page
20
40
Top reviews
Ginika
icon-Business
Business
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Apartment was nice and clean. But I was made to jump through hoops before I could gain access to the room. I filled all the details before hand but they still refused to let me in. They apparently rang me and ehn I tried to ring back. The line was not responsive a I got to the property and they made me wait for close to an hour outside while asking me weird questions like “how many bags are you carrrying?” Or “how many people are staying with you?”(a question I had answered at least THREE times prior) I protested this constant question and their response was “I can ask as many times as I want” - very rude. Did I mention I was on the phone to them and the line would cut and they wouldn’t ring me back? I would have to ring them back myself. Probably the weirdest thing I got asked to do was to stand beside a black car so that a security guard would come locate me which was a lie as no guard came. They just wanted to have a look at me in their CCTV. The room is nice but not sure it’s worth the hassle.
Read More
Fiona
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The apartment was lovely and clean. Easy to access and the bed was very comfortable.
Malena
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The check-in process was effortless and communication was timely. These were two areas that previous guests seemingly rated this location poorly on. The Guest Portal communicated everything quite clearly and messages were responded to quickly. There was a slight problem that the Guest Portal kept asking about a third guest when I had only registered for two. I kept deleting it, but then would get an email requesting information about a third guest. An agent reached out to me via phone to ask about it and it was easily cleared up. The entry way was very welcoming. Keys were easily accessed to gain entry to our unit. I would have given this location an excellent, but there could be a few things improved. Heating the unit was a slight problem but not so insurmountable that we were uncomfortable. There were a couple of loose floorboards that should be replaced immediately in the hall and bedroom. Lastly, my mate and I received bug bites and identified that there must have been fleas or some other type of pest on the small sofa in the living room. He fell asleep there and woke up with multiple raised bumps all over his body. I only suffered a couple of bites on my hand. Most importantly my deposit, in full, was returned to me in a timely manner. All-in-all this is a location I could possible stay at again. I would love to have been on a higher floor.
Read More
Danielle
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Issues with heating sometimes worked. Saw no staff for the 2 weeks, nor had sheet change at all. Washing machine was always on error.No instructions for use of amenities. Very noisy from street. Not value for the price per night.
Verified traveler
2.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Poor communication - there was 6 other guest with different booking waiting outside - I’m still waiting for my refund
Ritesh
icon-Family
Family
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Property was good, no complains. Just the entry system was a bit difficult.
kay
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Great sized property in good location for graduation at Queen Mary University
Jennifer
icon-Business
Business
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Comfortable bed.
Howard
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

I didn't realise but when I tried to check into the property, the area around it felt quite unsafe
Ruby
icon-Business
Business
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

The apartment was in good condition. However, TV viewing was disrupted, the remote control battery was not working, and the sofa was too small, uncomfortable, and too low. There is no TV in the bedroom, curtains are needed for privacy in the living room, and milk or basic food is unavailable for guests arriving late. Large deposit requirements are not made obvious until you've paid, and there is a complex process where all guest details and proofs have to be sent. This is feasible if it’s a holiday stay, but it is not convenient for others. WiFi access was not easy to spot. It is not clear when I will get the deposit back, either.
Read More
Jack
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Our stay at this property was ok we stayed for a friends birthday weekend. Facilities were standard tv only had freebies channels not smart like explained in the description and WiFi was not working for the duration of the stay but other than that it was fine.
Lucy
icon-Business
Business
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Location as expected perhaps a bit expensive no many basic in the kitchen
Stephen
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Our stay was lovely apart from the bed was too soft so it wasn’t very comfortable to sleep on with my arthritis. Also the fire alarm waking us up very early (just before 8am) and was in the street cold for nearly an hour as the fire brigade could not stop it as no instructions were in the building for zones and they were failing to reach buildings manager. That was not a nice experience to the end of our stay especially as we have had to rush to catch our train home.
Read More
Nathalie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

It was exactly as shown on the site. We were thrilled. Comments: -the lockbox was difficult to open. -The option to store our luggage before checkin/after checkout hadn’t been mentioned. Is that new?
Lucy
icon-Business
Business
2.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Please avoid this accommodation at all costs. No check in details were sent prior to arrival, I had to call stood on the side of the road for them to email me the details. I was checked in to an apartment with a broken boiler. They were aware of this prior to my arrival however still allowed me to check in. An hour after I had checked in, a random man entered my apartment without warning. I found out he was from maintenance however 1. He has no ID 2. this should have been sorted or at least checked prior to my arrival 2. You should not enter someone’s accommodation after they have checked in without warning, which leads me to point 3. Especially a young woman staying on her own (which they knew about as you have to send a copy of your ID prior to check in). This left me feeling uncomfortable and on edge that anyone could let themselves into the apartment at any time without my knowledge. I did not complete my stay, and instead found alternative accommodation. I raised this with the company who run this accommodation. They did not care. Would not refund me for this, nor the boiler issue. The company is claiming they offered an upgrade. They did not, I have evidence to prove. They will not even cooperate with hotels.com, ignoring emails and phone calls. It is also not in Aldgate. The surrounding area is not very safe. No city views as advertised. Be careful. Simply, do not book.
Read More
Kylee
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

10/16-10/20/2024 Stay: First, check-in instructions were not emailed to us ahead of the stay - we had to reach out when we got to the property and went through a long process to get checked in. When entering the building, it had an odd musty smell. Then, when we finally got into the apartment, there was a water issue in the guest bedroom and adjoining bathroom. When you stepped on the tile and flooring, water would bubble up from underneath it. There was also mold/mildew on the floorboards and doorframes, so this clearly wasn’t a new or one time issue. I immediately reported to the hotel with photos/videos and they said maintenance would come. They never did. We couldn’t use half of our rental due to the mold because I have a mold allergy and it was BAD. Maintenance never came. The hotel refused to refund any money, move us, or send maintenance. This is a true health hazard and they shouldn’t be allowed to rent out these units. Don’t stay here! I wish I could post the videos of the water, because the pictures don’t do a good job of showing all the water under the tiles.
Read More
Arthur
icon-with Friends
with Friends
2.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Terrible hosts
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Accommodation was excellent value for money. A lot of traffic noise and only 1 pillow each on our bed. However the whole process was great, well communicated with and easy collection of keys and access to building.
Rian
2.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Please, i cannot stress this enough. Never book with these people/company. Atrocious experience. I am even surprised they are allowed to advertise on expedia. I am going to try to get expedia to take them off but goes to show the climate of the world we're in today.
Munir
icon-Business
Business
8.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

Was ok overall - bit of a mix up with entry but quickly remedied.
Number of reviews per page
20
40