What do past guests say about The Mole Resort - Hotel rooms?

The Mole Resort - Hotel rooms is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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The Mole Resort - Hotel rooms

Name: The Mole Resort - Hotel rooms
Address: Chittlehamholt, North Devon District, Chittlehamholt, Devon, England, EX37 9HD, Chittlehamholt, EX37 9HD, England
Rating: 9

Hotels

9.0

/10

Exceptional

337 reviews

What Guests Say About Their Stay

Jonathan

10.0

/ 10

I was a guest at The Mole checking out on Monday, 2 February. When I returned home I realised that I had misplaced my stainless steel Rolex. I spoke that evening to Steve Parfitt on reception who immediately checked the pool locker and kindly called me back to inform me that he had found it. Steve offered to meet me at the railway station some 15 miles away and I took the train down, and he was able to return my watch to me in person. This watch holds particular sentimental value, as my two brothers and I all own the same model. I am therefore extremely grateful for Steve’s honesty, efficiency, and kindness. I would like to commend The Mole Resort for employing such a trustworthy and dedicated member of staff. Steve Parfitt is truly a credit their organisation, and they and the guests are very fortunate to have someone of his calibre on their team. This reflects very well on the Mole resort. I would just like to add the the pool and sauna facilities of "The Mole" are outstanding - as are their honest efficient staff.

Carla

10.0

/ 10

The stay was incredibly relaxing and the room amazing. Sadly our safe remained broken the entire time. Shelby and Brendan were superb teachers for archery and axe throwing- we had so much fun! Highly recommend a visit

Sarah

10.0

/ 10

We had excellent customer service from reception upon arrival after a muddle up with our booking by Expedia. They sorted everything out for us on our behalf. In the restaurant, Ollie was very helpful, even though it was only his 5th day! He had a very pleasant manner and gave no indication that it was only his first week.

In the Area

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Chittlehamholt, North Devon District, Chittlehamholt, Devon, England, EX37 9HD

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Staying at The Mole Resort - Hotel rooms is a good choice when you are visiting Chittlehamholt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in The Mole Resort - Hotel rooms

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What's around The Mole Resort - Hotel rooms

Chittlehamholt, North Devon District, Chittlehamholt, Devon, England, EX37 9HD

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Location

Staying at The Mole Resort - Hotel rooms is a good choice when you are visiting Chittlehamholt.

About The Mole Resort - Hotel rooms

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Mole Resort - Hotel rooms exclusively for you.

The Mole Resort - Hotel rooms is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Mole Resort - Hotel rooms.

All facilities in The Mole Resort - Hotel rooms

Others

Things to Do

Hot tub
Indoor pool
Garden
Spa
Outdoor pool
Sauna
Steam room

Sports and Recreations

Outdoor tennis court
Fitness center
Game room
Billiard
Tennis court

Public Facilities

Others
Coffee/tea in lobby
Restaurant
Smoke-free area

Food and Drinks

Bar
Breakfast
Snack bar

Hotel Services

Luggage storage
24-hour Receptionist
Concierge

General

Parking
Terrace

Business Facilities

Meeting facilities
Business center

Connectivity

Free WiFi

Accommodation Policy & General Information in The Mole Resort - Hotel rooms

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for full breakfast: approximately GBP 16.50 for adults and GBP 10 for children
Pet fee: GBP 20 per pet, per night plus GBP 20 one-time cleaning fee
Service animals are exempt from fees
Crib (infant bed) fee: GBP 10.0 per night
Rollaway bed fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

16:00 - 22:00

Check-out:

Before 10:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 16:00 - 22:00 - to 10:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Mole Resort - Hotel rooms	40
Another facilities in The Mole Resort - Hotel rooms	Hot tub, Indoor pool, Garden, Spa, Outdoor pool

Frequently asked question in The Mole Resort - Hotel rooms

What are available facilities at The Mole Resort - Hotel rooms?

There are top facilites at The Mole Resort - Hotel rooms such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Mole Resort - Hotel rooms?

The standard check-in time at The Mole Resort - Hotel rooms is starting from 16:00 - 22:00 while the latest check-out time is at Before 10:00

Does The Mole Resort - Hotel rooms provide breakfast?

Yes, The Mole Resort - Hotel rooms provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Mole Resort - Hotel rooms?

The Mole Resort - Hotel rooms is a 4.0-star hotel.

How many rooms are available at The Mole Resort - Hotel rooms?

The Mole Resort - Hotel rooms has 40 rooms in total.

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More Reviews from Other Guests in The Mole Resort - Hotel rooms

Overall Ratings & Reviews The Mole Resort - Hotel rooms

Other sources (337)

9.0

Exceptional

From 337 reviews

Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

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Traveler Reviews The Mole Resort - Hotel rooms

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Top reviews

Paul

6.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Cold breakfast

Jonathan

Leisure Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Donna

Business

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Room very clean and comfy bed

Antony

with Partner

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Expedia Group verified review

The property and grounds are amazing, largely unchanged over 20 years and it is still a nice place for a short break, pretty relaxing in a beautiful setting. Decent value in terms of price overall but - a big BUT too - if you expect great overall quality and luxury, it has changed a lot in terms of cleanliness standards and service compared to previous years. Friendly service but lacking in terms of quality, speed and consistency across various service areas like Hub, Breakfast, Bar and Restaurant. The pool area and rooms are tired and need refreshing. Restaurant food was nice, breakfast less so, and chaotic. The range of easy access activities for adults and kids is decent but again, seems to lack a bit of quality. Would return, but with different expectations, and would recommend too, but reservedly so.

Harriet

Leisure Family

2.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

We would like some money back, there was mould in the shower, shower broken and leaking all night keeping us awake, bed was two twin beds put together causing a separation in the bed and my partner falling through and hurting his head. I wish for a full refund I am so saddened by this.

Verified traveler

with Partner

2.0

/10

Reviewed 39 week(s) ago

Hotels.com verified review

Had an awful, overpriced stay at the Mole but the main fault was with hotels.com as we booked deliberately to go into the Manor House but on arrival got shoved out into a room above self catering cottages. Carpark and restaurant nowhere near. Didn’t get to enjoy any activities as all fully booked by the time we arrived and felt quite awkward and isolated. Unfortunately one of us has a serious bladder issue and seeing your loved one walk 20 minutes back to a room wetting themselves is not romantic. Room itself looked tired, damp in the corners which smelt and wallpaper lifting everywhere. Dirty carpets and bathroom was mouldy all round the bath. Normally wouldn’t care but after spending nearly £500 for three nights - I’m not impressed. Only positive would be the staff, all amazing and a real asset to the venue. Fit, active people, you will love it here. Others, you won’t at all, families you will need a lot of money to keep kids entertained!!!

Christopher

Leisure with Partner

6.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

No spa availability (peak time but surely could get more staff in) Room not serviced despite leaving sign up No shampoo etc in pool showers, pool showers in general a bit poor Limited opening hours of pool A few more signs to find way around would be good Room v nice Restaurant v good Flies in pool shower ants in sauna

Hristina

6.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Beautiful place with lovely restaurant staff. However, communication with the resort was very poor—I emailed them multiple times and never received a response. Additionally, their method of charging my bank card was incredibly bizarre, resulting in a double charge and unnecessary complications.

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Disclaimer

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