鼹鼠度假村 - 酒店房间

This was our second visit to the Mole, we stayed in the hotel, in the manor suite for our anniversary weekend. The room was amazing, private sauna and steam room, separate lounge, more like an apartment. Very Comfy. The resort itself is beautiful and all the staff incredibly friendly and helpful. We have booked a week to go back and try one of the lodges this time with the whole family.

The room was fantastic. But could do with a few bits of maintenance. (Towel holders could do with being reattached. That sort of thing). Lovely old building, but the room was lovely and modern, with great features. Nice grounds and great views. Nice swimming pool. But the changing room was really cold. Pumping cold air in there wasn’t ideal. The only part that let it down was breakfast. We were greeted by a lady who looked like she didn’t want to be at work. She took us to a table set for 2. We were a party of 2 adults and a child. Then seemed put out that she had to do another setting. 2 of the party are gluten free and the woman was told this. The toast came out fine, but the breakfast came out with sausages containing gluten. We were asked how we would like our eggs. We asked for hard yolks or flipped. They came out runny. One of the younger girls came and took the breakfast away, removed the sausage but the eggs had only been “flipped” on the plate and not cooked any more. Eggs not cooked right isn’t too bad but to give someone something that that allergic too is poor. The restaurant wasn’t overly busy. The 2 younger staff members seemed much more helpful and friendly. We would definitely stay again but would give breakfast a miss.

Stayed for 2 nights with my 10 year old daughter and nearly 80 year old mother and both felt catered for and had a lot of fun. The food was excellent, however waiting staff in the evening were a little slow. The activities and facilities are vast. We were fortunate to have Liam as our Activity lead and he was absolutely brilliant. Patient, funny, spoke to each age group with the right level of explanations and despite no one knowing each other in each class, by the end we were all championing each other... that was down to him, so thank you.