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The Mole Resort - Hotel rooms

Hotel
8.8
/10
Sangat Baik
405 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Jonathan

10.0
/ 10
I was a guest at The Mole checking out on Monday, 2 February. When I returned home I realised that I had misplaced my stainless steel Rolex. I spoke that evening to Steve Parfitt on reception who immediately checked the pool locker and kindly called me back to inform me that he had found it. Steve offered to meet me at the railway station some 15 miles away and I took the train down, and he was able to return my watch to me in person. This watch holds particular sentimental value, as my two brothers and I all own the same model. I am therefore extremely grateful for Steve’s honesty, efficiency, and kindness. I would like to commend The Mole Resort for employing such a trustworthy and dedicated member of staff. Steve Parfitt is truly a credit their organisation, and they and the guests are very fortunate to have someone of his calibre on their team. This reflects very well on the Mole resort. I would just like to add the the pool and sauna facilities of "The Mole" are outstanding - as are their honest efficient staff.
Lihat terjemahan

Carla

10.0
/ 10
The stay was incredibly relaxing and the room amazing. Sadly our safe remained broken the entire time. Shelby and Brendan were superb teachers for archery and axe throwing- we had so much fun! Highly recommend a visit
Lihat terjemahan

Sarah

10.0
/ 10
We had excellent customer service from reception upon arrival after a muddle up with our booking by Expedia. They sorted everything out for us on our behalf. In the restaurant, Ollie was very helpful, even though it was only his 5th day! He had a very pleasant manner and gave no indication that it was only his first week.
Lihat terjemahan
Di Kawasan
Lihat Peta
Chittlehamholt, North Devon, Chittlehamholt, Devon, England, EX37 9HD

Kemudahan Utama

Lihat Lebih
Kolam Renang
Meja Depan 24 jam
WiFi
Penginapan di The Mole Resort - Hotel rooms ialah pilihan yang baik apabila anda melawat Chittlehamholt. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran The Mole Resort - Hotel rooms

Chittlehamholt, North Devon, Chittlehamholt, Devon, England, EX37 9HD
Temui Lebih Banyak Tempat
Lobi The Mole Resort - Hotel rooms
Luar Bangunan 2 The Mole Resort - Hotel rooms

Ketahui Lebih Lanjut Mengenai The Mole Resort - Hotel rooms

General


Berdekatan Highbullen Golf Course

Location


Dengan penginapan di The Mole Resort - Hotel rooms in Umberleigh, anda akan berada 10.3 km dari Padang Golf Chulmleigh dan 19.5 km dari Survival Paintball. Hotel mesra keluarga ini berada 21 km dari North Devon Hawk Walks dan 21.4 km dari RHS Garden Rosemoor.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Highbullen Golf Course - 0.5 km / 0.3 mi
Gereja St. Hieritha - 6.7 km / 4.2 mi
East Hele - 8.9 km / 5.5 mi
Padang Golf Chulmleigh - 10.3 km / 6.4 mi
South Molton Hospital - 11.1 km / 6.9 mi
South Molton Library - 11.3 km / 7 mi
South Molton Museum - 11.4 km / 7.1 mi
South Molton Panier Market - 11.4 km / 7.1 mi
South Molton Rugby Club - 12.6 km / 7.8 mi
Meshaw Moor - 14.3 km / 8.9 mi
Rock and Rapid Adventures - 16.7 km / 10.4 mi
Survival Paintball - 19.5 km / 12.1 mi
Survival Laser Games - 19.5 km / 12.1 mi
North Devon Hawk Walks - 21 km / 13 mi
RHS Garden Rosemoor - 21.4 km / 13.3 mi

Lapangan terbang utama terdekat adalah Exeter (EXT-Lapangan Terbang Antarabangsa Exeter) - 77.1 km / 47.9 mi

Facilities


Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati rawatan badan dan rawatan muka. Jika anda inginkan peluang rekreasi, anda akan mendapati gelanggang tenis terbuka, kolam renang tertutup dan tab panas. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan bilik arked/permainan.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, meja/kaunter hadapan 24 jam dan tempat simpanan bagasi. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Anda boleh menikmati sajian di Cellars yang disediakan untuk tetamu The Mole Resort - Hotel rooms, atau singgah di bar/deli snek. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan penuh disediakan pada setiap hari dari 8:00 hingga 10:00 dengan dikenakan bayaran.

Rooms


Inaplah di salah satu daripada 40 bilik tamu yang menampilkan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi menampilkan tab mandi atau pancuran, kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi peti besi dan meja.

Semua kemudahan dari The Mole Resort - Hotel rooms

Bar, Kafe dan Lounge The Mole Resort - Hotel rooms
Bar, Kafe dan Lounge
Kolam Renang The Mole Resort - Hotel rooms
Kolam Renang
Kemudahan Hiburan The Mole Resort - Hotel rooms
Kemudahan Hiburan
Pusat Kecergasan The Mole Resort - Hotel rooms
Pusat Kecergasan
Dewan Majlis The Mole Resort - Hotel rooms
Dewan Majlis

Aktiviti

  • Kolam renang tertutup
  • Kemudahan luar
  • Taman
  • Spa
  • Kolam renang terbuka
  • Sauna
  • Bilik wap

Sukan & Rekreasi

  • Kecergasan
  • Ping pong
  • Bilik permainan
  • Biliard
  • Memanah
  • Gelanggang tenis

Makanan dan Minuman

  • Hidangan vegetarian
  • Sarapan
  • Bar snek

Perkhidmatan Hotel

  • Penyimpanan bagasi
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Umum

  • Parkir
  • Teres

Kemudahan Umum

  • Kopi/teh di lobi
  • Kawasan bebas rokok

Kemudahan Internet

  • WiFi percuma

Kemudahan Perniagaan

  • Kemudahan perniagaan

Polisi Penginapan & Maklumat Umum di The Mole Resort - Hotel rooms

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
16:00 - 22:00
Daftar keluar:
Sebelum 10:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
  • Hartanah ini menerima kad kredit dan kad debit; wang tunai tidak diterima
  • Hartanah ini mempunyai hak untuk melakukan prapengesahan kepada kad kredit tetamu sebelum ketibaan.
  • Transaksi tanpa tunai tersedia
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api
, Hartanah ini tidak menawarkan daftar masuk selepas waktu operasi. Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Limited Number Of Pets In Room
Baca Semua

Maklumat Umum

Kemudahan Popular
Kolam Renang, Meja Depan 24 jam, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 16:00 - 22:00 - hingga 10:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di The Mole Resort - Hotel rooms
40
Fasilitas lain di The Mole Resort - Hotel rooms
Kolam renang tertutup, Kemudahan luar, Taman, Spa, Kolam renang terbuka

Soalan lazim tentang The Mole Resort - Hotel rooms

Apa facilities yang tersedia di The Mole Resort - Hotel rooms?
Berikut facilities yang ada di The Mole Resort - Hotel rooms seperti Kolam Renang, Meja Depan 24 jam, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di The Mole Resort - Hotel rooms?
Masa check-in di The Mole Resort - Hotel rooms bermula dari 16:00 - 22:00 manakala masa check-out ialah pada Sebelum 10:00
Adakah The Mole Resort - Hotel rooms menyediakan sarapan pagi?
Ya, The Mole Resort - Hotel rooms menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh The Mole Resort - Hotel rooms?
The Mole Resort - Hotel rooms ialah hotel bertaraf 4.0-bintang.
Berapakah jumlah bilik yang terdapat di The Mole Resort - Hotel rooms?
Jumlah keseluruhan bilik di The Mole Resort - Hotel rooms ialah 40.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di The Mole Resort - Hotel rooms

Penilaian & Ulasan Keseluruhan The Mole Resort - Hotel rooms

Sumber lain (405)
8.8
Sangat Baik
Daripada 405 ulasan
Kebersihan

9.2

Keselesaan Bilik

9.2

Perkhidmatan dan Kemudahan

9.0

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong The Mole Resort - Hotel rooms

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Gordon
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

Had no hot water on 2 days of our 3 days stay. Servicing of room not carried out as towels were not changed each day, beds were not made up and coffee and tea were not replenished until we phoned reception. The room bin was not emptied during our stay. We paid £472.50 for 3 nights stay.
James
4.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Very tired hotel. Facilities at the point they’re unusable. Very disappointing stay.
Paul
6.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

Cold breakfast
Jonathan
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

I was a guest at The Mole checking out on Monday, 2 February. When I returned home I realised that I had misplaced my stainless steel Rolex. I spoke that evening to Steve Parfitt on reception who immediately checked the pool locker and kindly called me back to inform me that he had found it. Steve offered to meet me at the railway station some 15 miles away and I took the train down, and he was able to return my watch to me in person. This watch holds particular sentimental value, as my two brothers and I all own the same model. I am therefore extremely grateful for Steve’s honesty, efficiency, and kindness. I would like to commend The Mole Resort for employing such a trustworthy and dedicated member of staff. Steve Parfitt is truly a credit their organisation, and they and the guests are very fortunate to have someone of his calibre on their team. This reflects very well on the Mole resort. I would just like to add the the pool and sauna facilities of "The Mole" are outstanding - as are their honest efficient staff.
Read More
Donna
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 31 minggu yang lalu

Hotels.com verified review

Room very clean and comfy bed
Antony
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 32 minggu yang lalu

Hotels.com verified review

Room was great the view was lovely
Estephanie
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 32 minggu yang lalu

Hotels.com verified review

Bathroom was mouldy including it’s curtains.
Daniel
6.0
/10
Diulas 37 minggu yang lalu

Hotels.com verified review

The room wasn’t particularly clean. Shower was a dribble terrible pressure could barely have a shower. The bathroom had no privacy glass or functional blind.
Anita
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
6.0
/10
Diulas 40 minggu yang lalu

Hotels.com verified review

Stayed with friend with disability. The Manor House is totally unsuitable for anyone with mobility issues. No lift and many steps and stairs to negotiate. Bar area does not have enough comfortable seating, so not an area to stay and relax. The restaurant is only accessed by stairs or steps down, and the toilets are on another level.
Read More
Emily
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 40 minggu yang lalu

Expedia Group verified review

Bathroom was very run down, not at all luxury
Jason
6.0
/10
Diulas 41 minggu yang lalu

Hotels.com verified review

Not very clearly signed when you arrive on how to check in, and no lighting, so hard to navigate if you arrive at night time… Make sure to go to the hub first!
Alane Vicki
6.0
/10
Diulas 41 minggu yang lalu

Expedia Group verified review

Had a junior suite in the manor house, very spacious & bay windows. Easy parking. Bed base just slats, bit hard. Bathroom bit tired, floor wonky, no night light had to put big bright light on if went to loo in the night.
Carla
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 42 minggu yang lalu

Expedia Group verified review

The stay was incredibly relaxing and the room amazing. Sadly our safe remained broken the entire time. Shelby and Brendan were superb teachers for archery and axe throwing- we had so much fun! Highly recommend a visit
Lee
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 42 minggu yang lalu

Hotels.com verified review

Fantastic restaurant
Sarah
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 42 minggu yang lalu

Expedia Group verified review

We had excellent customer service from reception upon arrival after a muddle up with our booking by Expedia. They sorted everything out for us on our behalf. In the restaurant, Ollie was very helpful, even though it was only his 5th day! He had a very pleasant manner and gave no indication that it was only his first week.
Simon
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 42 minggu yang lalu

Hotels.com verified review

Fantastic room, very clean, great bathroom, all very nice and quite new, only issue was extractor in bathroom didn't work. Ate in restaurant at night, brilliant food, not cheap but well worth the money. Breakfast was also really good. Will be back if in the area.
ANTOINETTE
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 43 minggu yang lalu

Hotels.com verified review

Amazing place with lots to do. Pool was disappointing as it was quite cold and the changing rooms were in a terrible state and unclean. Food was fantastic, service was slow but the waiter/waitress were so very friendly. Room was lovely and clean
Anthony
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 44 minggu yang lalu

Expedia Group verified review

The property and grounds are amazing, largely unchanged over 20 years and it is still a nice place for a short break, pretty relaxing in a beautiful setting. Decent value in terms of price overall but - a big BUT too - if you expect great overall quality and luxury, it has changed a lot in terms of cleanliness standards and service compared to previous years. Friendly service but lacking in terms of quality, speed and consistency across various service areas like Hub, Breakfast, Bar and Restaurant. The pool area and rooms are tired and need refreshing. Restaurant food was nice, breakfast less so, and chaotic. The range of easy access activities for adults and kids is decent but again, seems to lack a bit of quality. Would return, but with different expectations, and would recommend too, but reservedly so.
Read More
Harriet
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 44 minggu yang lalu

Expedia Group verified review

We would like some money back, there was mould in the shower, shower broken and leaking all night keeping us awake, bed was two twin beds put together causing a separation in the bed and my partner falling through and hurting his head. I wish for a full refund I am so saddened by this.
Verified traveler
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 46 minggu yang lalu

Hotels.com verified review

Had an awful, overpriced stay at the Mole but the main fault was with hotels.com as we booked deliberately to go into the Manor House but on arrival got shoved out into a room above self catering cottages. Carpark and restaurant nowhere near. Didn’t get to enjoy any activities as all fully booked by the time we arrived and felt quite awkward and isolated. Unfortunately one of us has a serious bladder issue and seeing your loved one walk 20 minutes back to a room wetting themselves is not romantic. Room itself looked tired, damp in the corners which smelt and wallpaper lifting everywhere. Dirty carpets and bathroom was mouldy all round the bath. Normally wouldn’t care but after spending nearly £500 for three nights - I’m not impressed. Only positive would be the staff, all amazing and a real asset to the venue. Fit, active people, you will love it here. Others, you won’t at all, families you will need a lot of money to keep kids entertained!!!
Read More
Bilangan ulasan setiap halaman
20
40

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Luar Bangunan 4 The Mole Resort - Hotel rooms

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Penilaian & Ulasan Keseluruhan The Mole Resort - Hotel rooms

Sumber lain (405)
8.8
Sangat Baik
Daripada 405 ulasan
Kebersihan

9.2

Keselesaan Bilik

9.2

Perkhidmatan dan Kemudahan

9.0

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong The Mole Resort - Hotel rooms

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Gordon
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

Had no hot water on 2 days of our 3 days stay. Servicing of room not carried out as towels were not changed each day, beds were not made up and coffee and tea were not replenished until we phoned reception. The room bin was not emptied during our stay. We paid £472.50 for 3 nights stay.
James
4.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Very tired hotel. Facilities at the point they’re unusable. Very disappointing stay.
Paul
6.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

Cold breakfast
Jonathan
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

I was a guest at The Mole checking out on Monday, 2 February. When I returned home I realised that I had misplaced my stainless steel Rolex. I spoke that evening to Steve Parfitt on reception who immediately checked the pool locker and kindly called me back to inform me that he had found it. Steve offered to meet me at the railway station some 15 miles away and I took the train down, and he was able to return my watch to me in person. This watch holds particular sentimental value, as my two brothers and I all own the same model. I am therefore extremely grateful for Steve’s honesty, efficiency, and kindness. I would like to commend The Mole Resort for employing such a trustworthy and dedicated member of staff. Steve Parfitt is truly a credit their organisation, and they and the guests are very fortunate to have someone of his calibre on their team. This reflects very well on the Mole resort. I would just like to add the the pool and sauna facilities of "The Mole" are outstanding - as are their honest efficient staff.
Read More
Donna
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 31 minggu yang lalu

Hotels.com verified review

Room very clean and comfy bed
Antony
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 32 minggu yang lalu

Hotels.com verified review

Room was great the view was lovely
Estephanie
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 32 minggu yang lalu

Hotels.com verified review

Bathroom was mouldy including it’s curtains.
Daniel
6.0
/10
Diulas 37 minggu yang lalu

Hotels.com verified review

The room wasn’t particularly clean. Shower was a dribble terrible pressure could barely have a shower. The bathroom had no privacy glass or functional blind.
Anita
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
6.0
/10
Diulas 40 minggu yang lalu

Hotels.com verified review

Stayed with friend with disability. The Manor House is totally unsuitable for anyone with mobility issues. No lift and many steps and stairs to negotiate. Bar area does not have enough comfortable seating, so not an area to stay and relax. The restaurant is only accessed by stairs or steps down, and the toilets are on another level.
Read More
Emily
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 40 minggu yang lalu

Expedia Group verified review

Bathroom was very run down, not at all luxury
Jason
6.0
/10
Diulas 41 minggu yang lalu

Hotels.com verified review

Not very clearly signed when you arrive on how to check in, and no lighting, so hard to navigate if you arrive at night time… Make sure to go to the hub first!
Alane Vicki
6.0
/10
Diulas 41 minggu yang lalu

Expedia Group verified review

Had a junior suite in the manor house, very spacious & bay windows. Easy parking. Bed base just slats, bit hard. Bathroom bit tired, floor wonky, no night light had to put big bright light on if went to loo in the night.
Carla
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 42 minggu yang lalu

Expedia Group verified review

The stay was incredibly relaxing and the room amazing. Sadly our safe remained broken the entire time. Shelby and Brendan were superb teachers for archery and axe throwing- we had so much fun! Highly recommend a visit
Lee
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 42 minggu yang lalu

Hotels.com verified review

Fantastic restaurant
Sarah
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 42 minggu yang lalu

Expedia Group verified review

We had excellent customer service from reception upon arrival after a muddle up with our booking by Expedia. They sorted everything out for us on our behalf. In the restaurant, Ollie was very helpful, even though it was only his 5th day! He had a very pleasant manner and gave no indication that it was only his first week.
Simon
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 42 minggu yang lalu

Hotels.com verified review

Fantastic room, very clean, great bathroom, all very nice and quite new, only issue was extractor in bathroom didn't work. Ate in restaurant at night, brilliant food, not cheap but well worth the money. Breakfast was also really good. Will be back if in the area.
ANTOINETTE
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 43 minggu yang lalu

Hotels.com verified review

Amazing place with lots to do. Pool was disappointing as it was quite cold and the changing rooms were in a terrible state and unclean. Food was fantastic, service was slow but the waiter/waitress were so very friendly. Room was lovely and clean
Anthony
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 44 minggu yang lalu

Expedia Group verified review

The property and grounds are amazing, largely unchanged over 20 years and it is still a nice place for a short break, pretty relaxing in a beautiful setting. Decent value in terms of price overall but - a big BUT too - if you expect great overall quality and luxury, it has changed a lot in terms of cleanliness standards and service compared to previous years. Friendly service but lacking in terms of quality, speed and consistency across various service areas like Hub, Breakfast, Bar and Restaurant. The pool area and rooms are tired and need refreshing. Restaurant food was nice, breakfast less so, and chaotic. The range of easy access activities for adults and kids is decent but again, seems to lack a bit of quality. Would return, but with different expectations, and would recommend too, but reservedly so.
Read More
Harriet
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 44 minggu yang lalu

Expedia Group verified review

We would like some money back, there was mould in the shower, shower broken and leaking all night keeping us awake, bed was two twin beds put together causing a separation in the bed and my partner falling through and hurting his head. I wish for a full refund I am so saddened by this.
Verified traveler
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 46 minggu yang lalu

Hotels.com verified review

Had an awful, overpriced stay at the Mole but the main fault was with hotels.com as we booked deliberately to go into the Manor House but on arrival got shoved out into a room above self catering cottages. Carpark and restaurant nowhere near. Didn’t get to enjoy any activities as all fully booked by the time we arrived and felt quite awkward and isolated. Unfortunately one of us has a serious bladder issue and seeing your loved one walk 20 minutes back to a room wetting themselves is not romantic. Room itself looked tired, damp in the corners which smelt and wallpaper lifting everywhere. Dirty carpets and bathroom was mouldy all round the bath. Normally wouldn’t care but after spending nearly £500 for three nights - I’m not impressed. Only positive would be the staff, all amazing and a real asset to the venue. Fit, active people, you will love it here. Others, you won’t at all, families you will need a lot of money to keep kids entertained!!!
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