University Arms, Autograph Collection

Hotels
9.0
/10
Exceptional
500 reviews

What Guests Say About Their Stay

Kate
10.0
/ 10
A very comfortable stay. The staff are very helpful and friendly. Great location for seeing everything.
Karen
10.0
/ 10
A great place to celebrate my 60th birthday. The staff were friendly and very helpful. We simply had a perfect time and will be back soon
Katharine
10.0
/ 10
Our second stay here recently and, honestly, it's a superb hotel. The staff are well-trained and uniformly excellent, the rooms are beautiful, recently refurbed, with wonderful beds and gorgeous bathrooms. We can't fault it and look forward to our next visit.
In the Area
See Map
Regent Street, Cambridge District, Cambridgeshire, England, CB2 1AD

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
University Arms, Autograph Collection is a hotel in a good neighborhood, which is located at Cambridge District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around University Arms, Autograph Collection

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Regent Street, Cambridge District, Cambridgeshire, England, CB2 1AD
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Discover More About University Arms, Autograph Collection

Location


University Arms, Autograph Collection is a hotel in a good neighborhood, which is located at Cambridge District.

About University Arms, Autograph Collection

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from University Arms, Autograph Collection exclusively for you.

Get precious and unforgettable moment during your stay at University Arms, Autograph Collection.

All facilities in University Arms, Autograph Collection

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Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Meeting rooms
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

General

  • Banquet
  • Ballroom

Things to Do

  • Library

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in University Arms, Autograph Collection

Important Note
  • Fee for English breakfast: approximately GBP 22 per person
  • Pet fee: GBP 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Please note: Baths can only be found in the bathrooms of select Classic, Superior, and Suite room types.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at University Arms, Autograph Collection
192
Number of floors in University Arms, Autograph Collection
5
Another facilities in University Arms, Autograph Collection
Laundry service, Multilingual staff, Wedding service, Luggage storage, Express check-out

Frequently asked question in University Arms, Autograph Collection

What are available facilities at University Arms, Autograph Collection?
There are top facilites at University Arms, Autograph Collection such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at University Arms, Autograph Collection?
The standard check-in time at University Arms, Autograph Collection is starting from From 16:00 while the latest check-out time is at Before 12:00
Does University Arms, Autograph Collection provide breakfast?
Yes, University Arms, Autograph Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in University Arms, Autograph Collection

9.0
Exceptional
From 500 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

8.8

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Traveler Reviews University Arms, Autograph Collection

Number of reviews per page
20
40
Top reviews
Robert
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Although the hotel was welcoming we were disappointed about some minor things. In our room 431 the bathroom door had water damage to the bottom causing it to swell and paint to peel. The toilet flush was not working well. The left hand bedside light was not working. Only two teabags and one portion of milk for tea in the room. All of which was a shame for the money we paid.
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Caroline
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We had a lovely stay. The room was lovely, clean & comfortable. The staff were very friendly and helpful.
Kate
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A very comfortable stay. The staff are very helpful and friendly. Great location for seeing everything.
Robert
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Breakfast is very bad value. Streaky bacon is only the first of many issues. WiFi slow and blocks some VPNs. Low water pressure. One lift broken, the other enraging. Staff are great and if you can get over the unnaturally long pillows the beds pretty comfortable too. Apparently charged me a tenner to upgrade my room without checking with me first. Typically vexing hotel TV.
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Stephen J
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good hotel, very helpful staff, reasonable location 10-13 minute walk from the center of town and the Backs. Didn’t try the restaurants or bar.
Verified traveler
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Was the manager "working from home", we wondered? To list but a few points: The shower was jammed on cold; the basin plug didn't work; there was just enough milk for a cuppa at teatime or a coffee in the morning but not both (a cunning ploy to drum up charges for room service, perhaps?); the room was cold and smelled of damp; the main lamp didn't work; nearby plumbing was noisy all night; the carpets were badly-fitted and frayed; only coco-pops and bran flakes were available at breakfast - everything else having run out by 09:30; the cooked breakfast was either dried-out (mushrooms), finished (eggs), soggy (hash browns) or cold (baked beans); tables were filthy and uncleared; cutlery, when it eventually came, had to be sent back as it too was filthy and my fork still gooey with somebody eles's food; we had to queue both to check in and check out; the pillows were like bricks; no turn-down service was provided; etc. etc. An irritatingly over-priced and utterly underwhelming visit. A 10 minute walk to the nearest parking didn't help either.
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Nick
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Stayed here for a friend’s birthday celebration, rooms great, service in the cocktail bar was very slow. And not being able to be served at the bar, only table service was a pain.
Karen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

A great place to celebrate my 60th birthday. The staff were friendly and very helpful. We simply had a perfect time and will be back soon
Verified traveler
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Initially allocated a rather drab room with badly stained/damaged carpet - unacceptable as the hotel was not fully booked. On contacting reception about this, we were kindly moved to a much nicer room with a park view. Enjoyed the underfloor heating in the bathroom, quality bedding and windows that you can open to let in fresh air. Missed having a bathtub as most rooms only have a shower. Cleaning could be improved as the chaise was stained - rather off-putting. Overall a nice stay in beautiful Cambridge
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Nigel
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The hotel is good, but the rooms could use some renovation. Staff were fabulous.
Katharine
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Our second stay here recently and, honestly, it's a superb hotel. The staff are well-trained and uniformly excellent, the rooms are beautiful, recently refurbed, with wonderful beds and gorgeous bathrooms. We can't fault it and look forward to our next visit.
Reece
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great location, very friendly staff everywhere, excellent breakfast with plenty of gluten-free options that we weren't expecting. Nice Krups coffee machine in room and small fridge, lovely shower. A few niggles with the facilities - bathroom vent did not extract quickly when steamy - there was a switch outside the bathroom which did nothing. One of the bedside lamps did not work at all. Youtube showed on TV as an option but did not work. There weren't many TV channels either, you could get a lot more with standard Freeview. Would recommend to others as a lovely historic building in the centre of town, it smells amazing and we slept amazingly.
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Verified traveler
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The hotel itself is lovely, well decorated and comfortable. The service however was quite poor. The staff allocation was very odd - check in took ages because there was only one person on the desk, and there was only one bartender making drinks on a very busy evening - it took nearly half an hour to get two drinks. Not what you would expect from a luxury hotel, and no apologies.
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Khaled
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very pleasant staff and charming facilities befitting Cambridge where I was a student in the 1960s
Anne
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Stayed overnight as visiting with a friend. I think I was expecting the room to have have a little more old school luxury . I’d upgraded to a king room. All that was in the strange shaped room was a bed, desk and a random settle without the back. I had thought there would be an occasional chair, but maybe I was expecting too much. Bathroom was lovely and sizeable Nice wardrobe with tea and coffee, unfortunately the milk was off which destroyed my chance of a nice cup of tea in bed. The bed though. It was divine. I like firm beds but this one was perfect and the bedding was good quality. Room was quiet although right by stairs. Aircon was not adjustable except to turn it on and off but the temperature was ok. Their idea of 24 hr room service needs work. Sandwiches! The lifts can take forever to arrive and I didn’t like that they appear not to have service lifts so you end up sharing with all manner of things. All in all a nice first experience but I don’t know if I’d stay again.
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Laura
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

My favorite hotel in Cambridge. Good location, stylish rooms, nice staff, good food and drink options.
Emma
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

My stay here was fantastic. It exceeded my expectations is pretty much every way, including luggage being taken up to my room so it was waiting for me when I was ready to check in. Breakfast was great and the wait wasnt very long at all for the meals being freshly cooked. The only downside was that the bed was hard as a rock, and i prefer a softer bed. I would recommend this hotel!
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Panagiotis
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Friendly and accommodating service, the team was always helpful and efficient. Great interiors and location.
Katharine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

This really is a world class hotel, beautifully decorated with wonderful beds and bathrooms.
elliott
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Love this place
Number of reviews per page
20
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