University Arms, Autograph Collection

Hotels
8.8
/10
Very Good
517 reviews

What Guests Say About Their Stay

Camilla

10.0
/ 10
Bar and restaurants fantastic. Lovely ambience with the hotel especially for Christmas

Adedayo

10.0
/ 10
As usual, excellent stay. Attentive staff, clean room, amenities etc. Kudos to concierge for getting me an EV charging spot in the car park Ant the superb restaurant manager who very calmly solved the problem with the restaurant booking for our group on the saturday eveing

Keith

10.0
/ 10
We loved the hotel and the room, one thing I felt wasn't customer focused was a pre£35 charge for having a pet ( fine after if she fouled but usually it's complimentary or £10), and£40 overnight parking. Excessive. Everything else was superb.
In the Area
See Map
Regent Street, Cambridge District, Cambridgeshire, England, CB2 1AD

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
note: hotel was previously named University Arms Hotel, Autograph Collection University Arms, Autograph Collection is a hotel is located at Cambridge District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around University Arms, Autograph Collection

Regent Street, Cambridge District, Cambridgeshire, England, CB2 1AD
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Discover More About University Arms, Autograph Collection

note: hotel was previously named University Arms Hotel, Autograph Collection

Location


University Arms, Autograph Collection is a hotel is located at Cambridge District.

About University Arms, Autograph Collection

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from University Arms, Autograph Collection exclusively for you.

University Arms, Autograph Collection is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at University Arms, Autograph Collection.

All facilities in University Arms, Autograph Collection

Others University Arms, Autograph Collection
Others

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Meeting rooms
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

General

  • Banquet
  • Ballroom

Things to Do

  • Library

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in University Arms, Autograph Collection

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for English breakfast: approximately GBP 22 per person
  • Pet fee: GBP 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Please note: Baths can only be found in the bathrooms of select Classic, Superior, and Suite room types.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
16:00 - 05:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 05:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at University Arms, Autograph Collection
192
Number of floors in University Arms, Autograph Collection
5
Another facilities in University Arms, Autograph Collection
Laundry service, Multilingual staff, Wedding service, Luggage storage, Express check-out

Frequently asked question in University Arms, Autograph Collection

What are available facilities at University Arms, Autograph Collection?
There are top facilites at University Arms, Autograph Collection such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at University Arms, Autograph Collection?
The standard check-in time at University Arms, Autograph Collection is starting from 16:00 - 05:00 while the latest check-out time is at Before 12:00
Does University Arms, Autograph Collection provide breakfast?
Yes, University Arms, Autograph Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of University Arms, Autograph Collection?
University Arms, Autograph Collection is a 4.0-star hotel.
How many floors does University Arms, Autograph Collection have?
University Arms, Autograph Collection has 5 floors.
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More Reviews from Other Guests in University Arms, Autograph Collection

8.8
Very Good
From 517 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews University Arms, Autograph Collection

Number of reviews per page
20
40
Top reviews
Donna
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is a classic old fashioned hotel with a large portico as you enter. It has a very modern yet classic feel and staff were very helpful. Opted for an upgraded room which overlooked the park. Furnishings were minimal and in comparison to other hotels I have stayed at were a bit tired and stains on carpet which was a bit surprising given it’s status. Car parking at hotel was good and location is perfect as it is central Cambridge. Overall worth a try but personally not sure I would rush back. The main concern was on payment, reserved the room through Expedia and handed my card when booking in and on check out was told the excess would be paid back into my account. However, the hotel charged my other card from Expedia that I had used to reserve. Thus have a pre authorised amount taken from one account and the full amount taken from another card. On calling the hotel they were not very helpful and said they had no record of the pre authorised debit.. even though I had the receipt. Now have to wait up to 30 days for the money to come back into my account. So warning. Just make sure you are clear on where they are debiting your money
Read More
Camilla
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Bar and restaurants fantastic. Lovely ambience with the hotel especially for Christmas
Ian
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We had a pleasant stay with a couple of frustrations. Our room wasn’t ready for 4pm so had drinks in the bar but very expensive, wouldn’t have hurt the break to stand the first round as an apology for not being ready. When we got to the room it was lovely and spacious but it was very cold the AC was set to 19c we whacked it up high but it took over 5 hours to warm up enough to be comfortable very frustrating! We had a long day shopping and so opted for room service, they had run out of the Gin we ordered and it took 3 trips to deliver our order. We settled in to watch some TV and relax in the chilly room but it was a very old TV with no modern entertainment like Netflix etc when we had intended to watch a ln Xmas movie. We slept well and breakfast was lovely. Pretty big queue to checkout but w head to do in person because of room charges etc. We enjoyed the stay and the hotel is beautiful and location brilliant but expected a little more for our money.
Read More
Emmanuel
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place hit all the notes
Hayden
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I am a Cambridge resident and have visited the University Arms many times over the years. On this occasion I was staying the night to attend a charity function. The hotel is lovely, sadly not as architecturally grand as it was pre-fire. Service was excellent a room well appointed. The issue was the room temperature which remained between 23-24 degrees all night with no way to change the settings (centrally controlled). This resulted in a very uncomfortable night with little sleep; at one point I considered checking out and getting a taxi home. I do not generally leave negative reviews, however, as it has been over a week and the hotel has not taken the opportunity to contact me to discus, it seems appropriate to leave a review.
Read More
Gordon
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The thermostat in the room was not quite functional. It became hot and then cold. The maid service one day missed replenishing a number of things, but they brought the supplies when we called and gave us some chocolates. We forgot about things in the safe, and they called us and arranged to send back the items. This part was very good.
Read More
Mark
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Loved the Art Deco illustrations throughout the public areas. One of the best designed art hangings I’ve seen outside a museum! Loved my view over Parker’s Piece of students cycling to lectures and playing sport. Staff were generally very kind and helpful.
Adedayo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

As usual, excellent stay. Attentive staff, clean room, amenities etc. Kudos to concierge for getting me an EV charging spot in the car park Ant the superb restaurant manager who very calmly solved the problem with the restaurant booking for our group on the saturday eveing
Helen
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Service in bar and restaurant slow on this occasion.
Katharine
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

It is beautifully decorated, but need to keep up with the maintenance to keep it at the right level. eg carpets are pale and starting to look stained.
gary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great location and nice rooms.
Keith
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We loved the hotel and the room, one thing I felt wasn't customer focused was a pre£35 charge for having a pet ( fine after if she fouled but usually it's complimentary or £10), and£40 overnight parking. Excessive. Everything else was superb.
Claire
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Beautifully appointed hotel, excellent service great location
Emma
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Very friendly staff. Beautiful hotel.
Dimitrios
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Nice hotel. 15 minute stroll to the centre.
Chris
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Great hotel, very conveniently located however, we were a little disappointed with the restaurant. We’ve stayed there before and had a wonderful dinner at the restaurant but this time it was a little disappointing unfortunately
Robin
icon-Business
Business
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

I’ve stayed here many times. I went for Room 202 which was nice and quiet. I would stay again.
Emmanuel
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Food at the Tavern is truly amazing. Rooms aren't great - curtains don't close properly so you get woken up early. Also, no sound insulation so we can hear every step from the person staying the floor above. Breakfast options are very limited. Drinks/mocktails at the bar are not great - too sweat.
wade
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Lovely hotel with excellent staff. Appreciated the complementary walking tour with guide Tony.
Mark
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Nice location next to the park. Cambridge is small so the main hotels are all close. Room was big but finishes a bit worn. Shower was nice size. Breakfast was nice
Number of reviews per page
20
40

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Others 4 University Arms, Autograph Collection

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 517 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews University Arms, Autograph Collection

Number of reviews per page
20
40
Top reviews
Donna
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is a classic old fashioned hotel with a large portico as you enter. It has a very modern yet classic feel and staff were very helpful. Opted for an upgraded room which overlooked the park. Furnishings were minimal and in comparison to other hotels I have stayed at were a bit tired and stains on carpet which was a bit surprising given it’s status. Car parking at hotel was good and location is perfect as it is central Cambridge. Overall worth a try but personally not sure I would rush back. The main concern was on payment, reserved the room through Expedia and handed my card when booking in and on check out was told the excess would be paid back into my account. However, the hotel charged my other card from Expedia that I had used to reserve. Thus have a pre authorised amount taken from one account and the full amount taken from another card. On calling the hotel they were not very helpful and said they had no record of the pre authorised debit.. even though I had the receipt. Now have to wait up to 30 days for the money to come back into my account. So warning. Just make sure you are clear on where they are debiting your money
Read More
Camilla
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Bar and restaurants fantastic. Lovely ambience with the hotel especially for Christmas
Ian
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We had a pleasant stay with a couple of frustrations. Our room wasn’t ready for 4pm so had drinks in the bar but very expensive, wouldn’t have hurt the break to stand the first round as an apology for not being ready. When we got to the room it was lovely and spacious but it was very cold the AC was set to 19c we whacked it up high but it took over 5 hours to warm up enough to be comfortable very frustrating! We had a long day shopping and so opted for room service, they had run out of the Gin we ordered and it took 3 trips to deliver our order. We settled in to watch some TV and relax in the chilly room but it was a very old TV with no modern entertainment like Netflix etc when we had intended to watch a ln Xmas movie. We slept well and breakfast was lovely. Pretty big queue to checkout but w head to do in person because of room charges etc. We enjoyed the stay and the hotel is beautiful and location brilliant but expected a little more for our money.
Read More
Emmanuel
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place hit all the notes
Hayden
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I am a Cambridge resident and have visited the University Arms many times over the years. On this occasion I was staying the night to attend a charity function. The hotel is lovely, sadly not as architecturally grand as it was pre-fire. Service was excellent a room well appointed. The issue was the room temperature which remained between 23-24 degrees all night with no way to change the settings (centrally controlled). This resulted in a very uncomfortable night with little sleep; at one point I considered checking out and getting a taxi home. I do not generally leave negative reviews, however, as it has been over a week and the hotel has not taken the opportunity to contact me to discus, it seems appropriate to leave a review.
Read More
Gordon
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The thermostat in the room was not quite functional. It became hot and then cold. The maid service one day missed replenishing a number of things, but they brought the supplies when we called and gave us some chocolates. We forgot about things in the safe, and they called us and arranged to send back the items. This part was very good.
Read More
Mark
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Loved the Art Deco illustrations throughout the public areas. One of the best designed art hangings I’ve seen outside a museum! Loved my view over Parker’s Piece of students cycling to lectures and playing sport. Staff were generally very kind and helpful.
Adedayo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

As usual, excellent stay. Attentive staff, clean room, amenities etc. Kudos to concierge for getting me an EV charging spot in the car park Ant the superb restaurant manager who very calmly solved the problem with the restaurant booking for our group on the saturday eveing
Helen
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Service in bar and restaurant slow on this occasion.
Katharine
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

It is beautifully decorated, but need to keep up with the maintenance to keep it at the right level. eg carpets are pale and starting to look stained.
gary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great location and nice rooms.
Keith
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We loved the hotel and the room, one thing I felt wasn't customer focused was a pre£35 charge for having a pet ( fine after if she fouled but usually it's complimentary or £10), and£40 overnight parking. Excessive. Everything else was superb.
Claire
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Beautifully appointed hotel, excellent service great location
Emma
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Very friendly staff. Beautiful hotel.
Dimitrios
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Nice hotel. 15 minute stroll to the centre.
Chris
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Great hotel, very conveniently located however, we were a little disappointed with the restaurant. We’ve stayed there before and had a wonderful dinner at the restaurant but this time it was a little disappointing unfortunately
Robin
icon-Business
Business
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

I’ve stayed here many times. I went for Room 202 which was nice and quiet. I would stay again.
Emmanuel
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Food at the Tavern is truly amazing. Rooms aren't great - curtains don't close properly so you get woken up early. Also, no sound insulation so we can hear every step from the person staying the floor above. Breakfast options are very limited. Drinks/mocktails at the bar are not great - too sweat.
wade
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Lovely hotel with excellent staff. Appreciated the complementary walking tour with guide Tony.
Mark
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Nice location next to the park. Cambridge is small so the main hotels are all close. Room was big but finishes a bit worn. Shower was nice size. Breakfast was nice
Number of reviews per page
20
40