ユニバーシティ・アームス・ホテル、オートグラフ コレクション

サービスが素晴らしい

ケンブリッジ滞在は街中のヒルトンと決めていましたが、改装済みでヒルトンと比べるとリーゾナブルなお値段だったこともあり、初めてUniversity Arms Collectionに滞在しました。お部屋はCosyより広めで公園に面していました。内装は趣のあるおしゃれなもので、雰囲気のあるシックなお部屋で、WIFIやお茶セット等も問題なく使え、とてもくつろげました。シャワーしかなかったですが、バスルームの床暖房がきいていてクラシカルでおしゃれなバスルームは一見の価値がある気がします。初日はコーヒー・ティーのためのフレッシュミルクがなかったのですが、翌朝メモを残しておいたところ、きちんと冷蔵庫に入れていただいていました。また、清掃が終わった午後に女性スタッフが部屋へ来て清掃状況等々すべてチェックしてくれるため、無料のボトルウォーターがない等言うと、すぐに担当者が補充しにきてくれました。サービスに対する真剣さを感じたホテルでした。レストランもとてもおいしかったです（日によりますが、夜は予約した方が確実だと思います）。ホテルのある通りは週末、繁華街のような雰囲気になるため、夜遅くなる場合には気を付けた方が良いと思います。街中に近く、NationalExpressのバス停はホテルが面している公園を突っ切って行けますので徒歩5分もかかりません。駅からは徒歩10分程度かかるためタクシーがおすすめです（７ポンド程度）。

Nice and clean, super friendly staff. Average breakfast, and I got room, where you could not open window, and view was straight into a a wall and other rooms.

Det meste spillede faktiske og et skønt hotel, hvis ikke vi havde været bange for vores sundhed. Vi oplevede at der kom varmt vand ud af koldvandshanen på værelse og det er skræmmende når man kan lide at børste tænder og drikke vand. Personalet som ellers var meget i mødekommende tog ikke problemet alvorligt, så vi var nødsaget til at købe flaskevand i en by hvor man bør kunne drikke vandet fra hanen.

We have stayed many times, and happy to return Clean rooms and facilities, multi choice breakfast and attentive staff Turkish-even during the busy graduation period.

The mattress was somehow hard as a rock and soggy which gave me a back ache The breakfast was really poor quality with excruciatingly slow service

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非常舒服且方便的飯店，而且是Marriot 旗下的飯店，有品質保證，我之後去還會訂這裡。

location, access by car, car parking, helpful staff all excellent.

Excellent location, beautiful public rooms overlooking the gardens, good breakfast

Lovely hotel, bar and restaurant

Beautiful hotel in an amazing location!

Always a pleasure to stay at the University Arms. Toby the concierge looks after us like family.

Staff are very good but the hotel could do with some investment.

The communal areas are wonderful and the gym is great. My bedroom was minuscule and with a courtyard view which was surprising for a 300+£ stay. The bed was hard as a rock and although they helpfully gave me a topper it did not resolve the issue. I now have neck pain! The bedroom was very loud - could hear the person upstairs walking and the shower noise so I was kept awake late and woke up very early. I expect a different room might have been better ? I wouldn’t recommend staying here if you value a good night sleep.

Great location. Bar has great energy. Rooms clean

Lovely hotel just wished that the breakfast was hot.

Upea hotelli, jonka tunnelmassa Cambridgen college-teema jatkui hienosti.

So much character, a really charming hotel. Staff are so attentive and reception were so welcoming and helpful. Room is big and everything you need! Location was also perfect. Breakfast buffet was delicious, really fresh produce and variety. Cocktail were also great, just maybe a little slow. Bed was sooo comfy as well! Overall, a really really wonderful stay. Would 1000% recommend, and will be back !!

Lovely hotel with gorgeous interiors. Serves lovely cocktails and food is also really good, we only had bar snacks but everything was tasty. Only negatives from our side are the pillows are way too soft and the rooms a little dark.