Eden Hôtel & Spa Cannes

Great location. Staff very friendly

The room wasn’t ready on time and the reception kept saying “5minutes” every time but I had to wait over an hour until after the stated check in policy. Additionally, the room itself was not properly cleaned. There was hair on the bed and an old bar of soap in the sink of the bathroom. The shower itself was also dirty and room quality was very poor. Would not return.

It’s on the lower end for a 4 star. Most of the 4 stars we stay in are much nicer than this one.

A pleasant hotel with great staff- clean, convenient location, good amenities and fairly priced room service. Easy to extend my stay Expedia does not specify the following: a security deposit of €200 at check-in and Outdoor pool fee of €10/day; inside pool and spa amenities are free. An excellent hotel and I would advise just booking here for a smooth, stress free stay in Cannes.

This hotel is fantastic. My room was clean- I did not find any dust which is unfortunately common in many hotels of the same standard nowadays. The staff were very friendly and helpful. The spa amenities were great and the daily room service was impeccable. It is hard to find a hotel that lived up to your expectations -and the price point- when you get there nowadays, but Eden hotel is just that. And very conveniently situated for accessing the centre and train station/bus stops. Just book Eden for a delightful time in Cannes.

nice location, clean rooms would go there again

The room was spacious but there was hair in the bathroom and water pockets above the bed I did complain and they moved us to a much smaller room but it had a balcony which was nice The smell of airfresher is very overwhelming when you walk in and the hotel could do with an update especially the pool area . Ben the member of staff was particularly helpful but the others were not the best . great to stay if you are out most of the day like us but if you are looking for more high end there are much better options

This hotel has an incredible staff. It’s an older property. Great location. For the money and location I would recommend it.

Crean room , spa nice

This hotel definitely isn’t a 4-star property — more like a 3-star at best and should really be reviewed. The rooms are very outdated, the bathrooms were disgusting, and parts of the wooden doors were coming apart. There were also hidden charges that weren’t clearly mentioned. I added breakfast to my reservation and was then told it was already included they wanted €25 per person per day and it was a great selection to choose from. On top of that, using the outdoor pool cost an extra €20 per day, which was never stated beforehand. During the heatwave, I would have loved to use it without unexpected extra fees. The “spa” was also very disappointing and nothing like the pictures. It was outdated and only had a jacuzzi and a small pool — I wouldn’t really call it a spa. There were no English TV channels apart from the news, no minibar in the room, and they also took a €200 deposit at check-in without properly explaining what it was for. The lifts were also out of use during our stay and there was no help offered with luggage, which made things even more inconvenient. The only positives were the great location and the friendly staff.

Room was not very clean. Hotel smelled poorly and water backed up in the shower. Won’t be staying here again.

Great hotel, staff speak great english that helped

Très propre

Great hotel in perfect location in Cannes!

We only booked this hotel specifically for their 2 saunas. I called in the afternoon to ensure they were in operation and then made a booking. We drove four hours there arriving to spend the evening in the saunas until. After a problem with parking and checking in , we went to the saunas only to find out that both were broken . I asked for help and if someone could fix them as there were still several hours left, but was told no one was available and maybe someone would come sometime the next day, but they couldn’t guarantee it. I explained the situation and was given an email to write to the manager, but had no luck.

Room was just ok. Service at front desk was not the best, pool was kinda gross :(

Perfect

Extremely disappointed in our hotel room stay. The room smelled of cigarettes and gave me a really bad headache. Keep in mind this hotel is smoke free. I reported this to the front desk and they did not seem very concerned. They provided me with a room spray, which I promptly used and it made no difference whatsoever. I reported once again that the room still smelled like cigarettes and they did nothing about it. I advised that it would be important to report this to management.

The hotel was in a great location. The staff was super friendly. The elevator was really small but we just made more than one trip with the luggage. My only complaint is about the pillows. Terrible, terrible pillows. Sleeping was really tough for us because of the pillows. Not acceptable for a 4star rated hotel.

Overall, it’s a great hotel in a convenient location. However, parking was difficult as the property doesn’t have its own, and no VIP benefits or upgrades were offered. The small elevator was sometimes inconvenient, especially at checkout, but the hotel itself is comfortable and enjoyable.