Hampton by Hilton Tours Centre

Helpful staff-so kind. Breakfast was great. Weather was extremely hot (103°), which is not anyone’s fault. The A/C struggled, but at least they have A/C. We were grateful for that.

Ok place.

Great location on the Loire River. Highly recommend paying a little extra for view. Large comfortable room and bed. Large bath and shower. Good free breakfast. Is right at the tram stop and blocks from very good restaurants and interesting old neighborhoods. The value of this hotel is superior to the sister Hilton property across the road in my opinion.

This hotel is right beside the river. The upper floors have great views of the town. Parking is below the hotel and very reasonable.

Stayed for two nights on the strength of previous Hampton Inn visits but very mediocre experience here. Breakfasts were very disappointing with cold eggs, no juice available the second morning, one of two coffee machines broken, then no forks available to many guests. The WiFi was very intermittent so not as advertised. The room was very clean and quiet and the location of the hotel is excellent.

Moving around France and this gem was like a vacation from our french vacation. I never opt for hotel breakfast but this was included in low base price. Very well done. Lobby bar fully stocked with snacks and drinks meant not having to find a convenience store. Easy location plus tram stop to the train station. Large rooms. I could live there.

The pillows in the room were horrible, completely flat and there were no extras. I asked for additional at the front desk but they couldn’t supply any. The parking is a public lot across the street, this should be in the description instead of saying parking available.

Hôtel parfait. Personnel accueillant et hyper gentil. Chambre propre, grande, calme. Le parking est à proximité et facile d'accès. Un hôtel qui donne envie d'y revenir (3ème fois pour nous).

Brilliant very central hotel with clean room. We had the most comfortable sleep and the breakfast was top notch.

Excellent hotel in great location with full breakfast and great staff.

Great location. Good breakfast. Clean rooms.

Central location, friendly and helpful staff, nice rooms and great breakfast buffet

Staff were helpful

Hôtel bien placée et près du vieux Tours. Stationnement payant Indigo près de l'hôtel. Nourriture correcte mais il manquait toujours quelque chose.

The hotel was right across from the Tram. 5 minute walk into town. The front desk staff was welcoming and very helpful. Nice selection of food for breakfast. Would highly recommend this hotel.

Très bien

Great staff, lovely room and good quality breakfast. Excellent!

The staff was super helpful upon check in and friendly. Offers to go next door to their sister hotel to use their larger fitness center and laundry was much appreciated as this hotel has no laundry and a tiny gym. Included breakfast has all the basic usuals, decent. Service was excellent- good suggestions, quick responses and positive. Great location. I suggest getting a room with a view the alternative is looking at a gravel pit.

They charged my credıt card for the whole stay amount even though I paıd fully for the stay ahead of tıme through Expedıa. As soon as the front offıce personel charged my card, I ınformed her that this ıs a mıstake and she should return the amount. She saıd she cannot do ıt. Instead, she said they will return the money to my bank account. I told her that this method will involve bank charges. She told me that they will also pay those charges as soon as I told them about the bank charge. After one month I received the amount minus the bank charges. When I informed them about the bank charge, they said they cannot compensate me. I contacted the expedia help line, they said they will call the hotel. opppppppppppA few days later, the manager Soraya sent me the following message: " Please accept our sincere apologies for the mistaken charge to your credit card and the confusion caused during the refund process. We fully understand your frustration, and we truly regret the inconvenience this has caused. The refund of 383€ was processed via international bank transfer, as this is the only refund method available at our property. Unfortunately, any transfer fees applied by your bank are beyond our control, and we are unable to reimburse those charges. We also regret that incorrect information was initially given to you regarding the refund of potential bank fees."

Great location, excellent service, friendly people! One advice is to keep a min-fridge in each room that could keep your water, juices, milk, yoghurt, foods, etc. at comfortable temperatures in extreme weather conditions.