Radisson Blu Hotel Paris, Marne-la-Vallée

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8.0
/10
Very Good
1,003 reviews

What Guests Say About Their Stay

Nicole

10.0
/ 10
The hotel was very nice and so were the staff. It was very close to Disney and the shuttle was great! Only complain is that there seems to be a bit of miscommunication between the staff (could also be a language barrier) besides that we really enjoyed our stay.

Edouard

10.0
/ 10
L’hôtel est en rénovation, tous les services ne sont pas encore disponibles. Le personnel est adorable!
See translation

Michael

10.0
/ 10
Ongoing renovation so it’s a construction zone. Stayed there because of free shuttle and price. Not a lot of food options.
In the Area
See Map
40 Allée de La Mare Houleuse, Torcy, Seine-et-Marne, Island of France, France, 77700

Main Facilities

Read More
Restaurant
WiFi
note: hotel was previously named Radisson Blu Hotel Paris Marne la Vallee Radisson Blu Hotel Paris, Marne-la-Vallée is located in area / city Arrondissement of Torcy. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Radisson Blu Hotel Paris, Marne-la-Vallée

40 Allée de La Mare Houleuse, Torcy, Seine-et-Marne, Island of France, France, 77700
Discover More Places
Lobby HOTEL PARIS MARNE-LA-VALLÉE by IHG
Exterior 2 HOTEL PARIS MARNE-LA-VALLÉE by IHG

Discover More About Radisson Blu Hotel Paris, Marne-la-Vallée

Welcome to the Radisson Blu Hotel Paris, Marne-la-Vallée, your gateway to an unforgettable experience in the heart of the Île-de-France region. This premier hotel offers a perfect blend of comfort, convenience, and style, making it an ideal choice for both leisure and business travelers seeking a memorable stay. Discover the exceptional amenities and services that await you at the Radisson Blu Hotel Paris, Marne-la-Vallée, where every detail is crafted to ensure your utmost satisfaction. Room rates at Radisson Blu Hotel Paris, Marne-la-Vallée start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Radisson Blu Hotel Paris, Marne-la-Vallée Location

Nestled in the vibrant area of Marne-la-Vallée, the Radisson Blu Hotel Paris, Marne-la-Vallée boasts a prime location that puts you at the center of excitement and convenience. Situated at 40 Allée de La Mare Houleuse, Torcy, Seine-et-Marne, Island of France, France, 77700, the hotel is approximately 30 kilometers east of Paris city center, offering easy access to the capital's iconic landmarks while providing a tranquil escape. Its proximity to major transportation hubs, including Charles de Gaulle Airport (CDG) and Orly Airport (ORY), ensures a seamless journey for all guests. The atmosphere surrounding the Radisson Blu Hotel Paris, Marne-la-Vallée is one of sophisticated charm, with a blend of modern amenities and easy access to the enchanting world of Disneyland Paris, located just a short distance away. For those looking to explore, the hotel is also conveniently located near the Val d'Europe shopping center, offering a fantastic retail experience.

Radisson Blu Hotel Paris, Marne-la-Vallée Facilities & Services

Facilities for guests at Radisson Blu Hotel Paris, Marne-la-Vallée are designed to cater to every need, ensuring a comfortable and enjoyable stay. From business amenities to leisure pursuits, the hotel provides a comprehensive range of services.

  • Indoor Swimming Pool: Take a refreshing dip in the hotel's heated indoor swimming pool, perfect for relaxation and exercise. Open daily from 7:00 AM to 10:00 PM. No additional fee.
  • Fitness Center: Stay active at the well-equipped fitness center, featuring modern cardio and weight training equipment. Open 24/7. No additional fee.
  • Spa and Wellness Center: Indulge in rejuvenating treatments and massages at the on-site spa. Operating hours are from 10:00 AM to 8:00 PM. Treatments are à la carte, with prices starting from PHP 2,500.
  • Children's Play Area: Little ones will delight in the dedicated children's play area, offering a safe and fun environment for them to explore. Open daily from 9:00 AM to 6:00 PM. No additional fee.
  • Business Center: For business travelers, a fully equipped business center is available, offering printing, copying, and other essential services. Open 24/7. Fees apply for printing and copying services.
  • Complimentary Wi-Fi: Stay connected with high-speed Wi-Fi available throughout the hotel. No additional fee.
  • On-site Parking: The hotel offers free parking spaces for guests, a convenient amenity for those traveling by car.
  • Shuttle Service: A complimentary shuttle service is available to transport guests to and from nearby attractions, including Disneyland Paris and Val d'Europe shopping center. Operating hours are from 9:00 AM to 11:00 PM.

Radisson Blu Hotel Paris, Marne-la-Vallée Room Types

Discover a range of meticulously designed accommodations that cater to diverse preferences. The room types of Radisson Blu Hotel Paris, Marne-la-Vallée offer comfort and style, ensuring a restful stay for every guest.

  • Standard Room: These comfortable rooms offer a choice of a queen-size bed or twin beds, with options for a city view or garden view. Available as non-smoking. Some rooms feature a bathtub.
  • Superior Room: Slightly more spacious than standard rooms, Superior Rooms provide enhanced amenities and a choice of bed configurations, with city or garden views. Available as non-smoking. Bathtub available in select rooms.
  • Deluxe Room: Experience elevated comfort in Deluxe Rooms, offering premium furnishings and a wider range of amenities. Guests can enjoy city or garden views. Available as non-smoking. Bathtub included in most rooms.
  • Family Room: Ideal for families, these rooms are designed to accommodate multiple guests, often featuring a combination of beds and extra space. Available as non-smoking. Bathtub available.
  • Junior Suite: These elegant suites offer a separate living area and a luxurious sleeping space, providing an enhanced experience. Enjoy city or garden views. Available as non-smoking. Bathtub included.
  • Executive Suite: For those seeking the ultimate in comfort and space, Executive Suites provide a sophisticated living area, a separate bedroom, and premium amenities. Available as non-smoking. Bathtub included.

The Radisson Blu Hotel Paris, Marne-la-Vallée is not a pet-friendly hotel, and pets are not permitted on the premises.

Radisson Blu Hotel Paris, Marne-la-Vallée Dining & Restaurants

Savor a culinary journey at the Radisson Blu Hotel Paris, Marne-la-Vallée, where diverse dining options await to tantalize your taste buds. The hotel features several on-site dining establishments, each offering a unique gastronomic experience.

  • Piston: The hotel's main restaurant, Piston, offers a delightful breakfast buffet and an à la carte menu for lunch and dinner, featuring international cuisine with a French twist. Estimated price per person: PHP 2,000 - PHP 3,500. Operating hours: Breakfast 6:30 AM - 10:30 AM, Lunch 12:00 PM - 2:30 PM, Dinner 6:30 PM - 10:00 PM.
  • Chocolat: Enjoy a relaxed atmosphere at Chocolat, the hotel's bar and lounge, perfect for evening cocktails, light snacks, and coffee. Estimated price per person: PHP 800 - PHP 1,500. Operating hours: 11:00 AM - 12:00 AM.
  • Room Service: For a private dining experience, 24-hour room service is available, offering a selection of dishes from the hotel's restaurants. Estimated price per person: PHP 1,500 - PHP 3,000.

Radisson Blu Hotel Paris, Marne-la-Vallée Nearby Attractions and Activities

Immerse yourself in the magic of the Île-de-France region with a wealth of attractions and activities located near the Radisson Blu Hotel Paris, Marne-la-Vallée. Explore the enchanting theme parks, charming towns, and vibrant shopping destinations that make this area so special.

  • Disneyland Paris: Experience the wonder of world-class theme parks, thrilling rides, and captivating shows at Disneyland Park and Walt Disney Studios Park, just a short distance from the hotel.
  • Walt Disney Studios Park: Dive into the world of cinema and animation with immersive attractions and entertainment at this popular theme park.
  • Val d'Europe Shopping Centre: Indulge in a premier shopping experience with a wide array of international brands, boutiques, and dining options at this expansive mall.
  • La Vallée Village: Discover luxury fashion at discounted prices in this chic open-air outlet shopping destination, featuring designer brands.
  • Parc des Communes: Enjoy a leisurely stroll or a family picnic in this beautiful local park, offering green spaces and recreational facilities.

If you are looking for other activities around Radisson Blu Hotel Paris, Marne-la-Vallée, check out the best deals on Traveloka: Recommended activities in Marne-la-Vallée!

How to Get to Radisson Blu Hotel Paris, Marne-la-Vallée from the Airport

Getting to the Radisson Blu Hotel Paris, Marne-la-Vallée from the airport is convenient, with several transportation options available to suit your needs. The hotel also offers an excellent airport transfer service of Radisson Blu Hotel Paris, Marne-la-Vallée.

  • Hotel Private Airport Transfer: The most convenient option is to arrange a private transfer directly with the hotel. This service offers a seamless and comfortable journey from the airport to your doorstep. Estimated price: PHP 5,000 - PHP 8,000, depending on the airport and vehicle type. You can book this through the hotel's concierge or directly via Traveloka's airport transfer services.
  • Taxi: Metered taxis are readily available at both Charles de Gaulle (CDG) and Orly (ORY) airports. The journey to the hotel typically takes around 30-45 minutes, depending on traffic. Estimated price: PHP 3,000 - PHP 5,000.
  • Ride-hailing Service: You can also opt for a ride-hailing service, which can be booked through their respective mobile applications upon arrival at the airport. Estimated price: PHP 2,800 - PHP 4,800.
  • Public Transportation: For a more budget-friendly option, you can utilize public transport. This may involve taking a train (RER B from CDG, then transferring) or a bus service to reach the Marne-la-Vallée area, followed by a short taxi or local bus ride to the hotel. This option requires more time and navigation. Estimated price: PHP 500 - PHP 1,000.

For those arriving at the airport, booking an airport transfer service of Radisson Blu Hotel Paris, Marne-la-Vallée in advance is highly recommended for a stress-free start to your vacation.

Summary of Why You Should Choose to Stay at Radisson Blu Hotel Paris, Marne-la-Vallée

Choosing the Radisson Blu Hotel Paris, Marne-la-Vallée for your next getaway promises an exceptional experience filled with comfort, convenience, and memorable moments. Here are the key reasons why this hotel stands out:

  • Prime Location: Situated in the vibrant Marne-la-Vallée, offering easy access to Disneyland Paris, shopping centers, and the charm of the Île-de-France region.
  • Excellent Facilities: Enjoy a range of amenities including a swimming pool, fitness center, spa, and dedicated children's play area, catering to all ages.
  • Comfortable Accommodations: A variety of well-appointed room types ensure a restful stay, with options to suit every traveler's needs. Check Room availability at Radisson Blu Hotel Paris, Marne-la-Vallée on Traveloka.
  • Diverse Dining Options: Savor delicious international and local cuisine at the hotel's on-site restaurants and bars.
  • Convenient Transportation: Easy access from major airports and a complimentary shuttle service to nearby attractions enhance your travel experience.
  • Exceptional Service: The dedicated staff at the Radisson Blu Hotel Paris, Marne-la-Vallée are committed to providing warm hospitality and ensuring your stay is nothing short of perfect.

Ready to experience the magic? Booking Radisson Blu Hotel Paris, Marne-la-Vallée is simple and convenient through Traveloka. Explore great deals and secure your perfect stay today!

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All facilities in Radisson Blu Hotel Paris, Marne-la-Vallée

Swimming Pool HOTEL PARIS MARNE-LA-VALLÉE by IHG
Swimming Pool
Entertainment Facility HOTEL PARIS MARNE-LA-VALLÉE by IHG
Entertainment Facility
Lobby HOTEL PARIS MARNE-LA-VALLÉE by IHG
Lobby
Exterior HOTEL PARIS MARNE-LA-VALLÉE by IHG
Exterior
Others HOTEL PARIS MARNE-LA-VALLÉE by IHG
Others

Public Facilities

  • WiFi in public area
  • Room service
  • Restaurant
  • Late check-out

Nearby Facilities

  • Shops
  • Souvenir shop
  • Grocery

Kids and Pets

  • Pets allowed

Transportation

  • Storage

General

  • Parking

Accessibilty

  • Disabled access friendly

Hotel Services

  • Bellhop

Accommodation Policy & General Information in Radisson Blu Hotel Paris, Marne-la-Vallée

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00 - 12:00
Available rooms at Radisson Blu Hotel Paris, Marne-la-Vallée
250
Number of floors in Radisson Blu Hotel Paris, Marne-la-Vallée
3
Another facilities in Radisson Blu Hotel Paris, Marne-la-Vallée
WiFi in public area, Room service, Late check-out, Shops, Souvenir shop

Frequently asked question in Radisson Blu Hotel Paris, Marne-la-Vallée

What are available facilities at Radisson Blu Hotel Paris, Marne-la-Vallée?
There are top facilites at Radisson Blu Hotel Paris, Marne-la-Vallée such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Radisson Blu Hotel Paris, Marne-la-Vallée?
The standard check-in time at Radisson Blu Hotel Paris, Marne-la-Vallée is starting from From 15:00 while the latest check-out time is at 12:00 - 12:00
What is the star rating of Radisson Blu Hotel Paris, Marne-la-Vallée?
Radisson Blu Hotel Paris, Marne-la-Vallée is a 0.0-star hotel.
How many floors does Radisson Blu Hotel Paris, Marne-la-Vallée have?
Radisson Blu Hotel Paris, Marne-la-Vallée has 3 floors.
How many rooms are available at Radisson Blu Hotel Paris, Marne-la-Vallée?
Radisson Blu Hotel Paris, Marne-la-Vallée has 250 rooms in total.
See All

More Reviews from Other Guests in Radisson Blu Hotel Paris, Marne-la-Vallée

8.0
Very Good
From 1,000 reviews
Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews HOTEL PARIS MARNE-LA-VALLÉE by IHG

Number of reviews per page
20
40
Top reviews
Tina
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The garden and golf course
Audrey
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

La chambre et la literie étaient confortable. Mais sincèrement des cheveux au plafond, pas de produit dans le pousse pousse pour se laver les mains, porte de la salle de bain cassé, porte douchette cassé. A ce prix c’est inacceptable. Le prix n’est en aucun cas justifié.
Nicole
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was very nice and so were the staff. It was very close to Disney and the shuttle was great! Only complain is that there seems to be a bit of miscommunication between the staff (could also be a language barrier) besides that we really enjoyed our stay.
CLAIRE
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice welcome Good and clean room Lovely reception area Good car park Only negative was the shower was a bit basic and strange - it was spraying out to the tiled floor despite trying to move it to face away from the floor/ shower screen was very small so it didn't help much! Would stay again.
Edouard
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

L’hôtel est en rénovation, tous les services ne sont pas encore disponibles. Le personnel est adorable!
Michael
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Ongoing renovation so it’s a construction zone. Stayed there because of free shuttle and price. Not a lot of food options.
Chris
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

After being let down by an Airbnb we booked this in Expedia and arrived about 30 minutes later. The welcome at the hotel is excellent, gorgeous lobby area, beautiful scent and well air conditioned. The hotel is currently being refurbished but it doesn’t interfere at all. The rooms are beautiful and well air conditioned. Very comfortable too. There is an excellent breakfast that is approx €25 per adult and free for kids which was a great start for our day. There is a shuttle bus that goes every 30 minutes to Disney and back - this was invaluable - precise brilliant service. The hotel grounds are beautiful - they have a play park for the kids, cycle paths and rental bikes. We wish we had stayed longer! We are delighted to have stumbled upon this hotel. We will definitely stay again.
Read More
Anna-Karin
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hjälpsam personal Svalt på rummet Bra frukost Trevligt bemötande
Chen
icon-with Children
with Children
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was good. Lobby is very spacious and modern. Shuttle to Disney is convenient, but there could be some air conditioning right? Now let's talk about what went wrong. Not a four star experience. We booked a room with a king bed on Expedia, when we were checked in, received a room with a queen bed. When we called to ask the front desk, the answer was that we paid for a queen bed. Later we reviewed our Expedia receipt and confirmed that indeed we reserved the king. My wife was right beside me but the front desk man only gave me one key, which is a real issue as you still need to insert the card in the room to activate lights like it's still 1999 so whenever one of us leaves we have to substitute the key card with something else. The toilet still had stains which they tried to clean but it was obvious still dirty. The toilet also did not flush down without me resorting to breaking up my own excrement using the toilet cleaner and flushing 5x more. The room only had two towels but there were three of us so we had to ask for more towels. What a strange experience. Not worth the extra money we paid to stay here.
Read More
Daliya
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The property is beautiful and courteous staff. Breakfast service was brilliant. We had issue with room, booked room for 2 adults and 2 kids, walked into room with no second bed made and with only 2 set of towels. Highlighted the issue but was only given 2 extra bath towels, had to go to reception and request for linen to make the second bed, which was do promptly after that. Next day when we returned in the evening to the room, the towels were not replenished again and the toilet was not cleaned, nut beds were made and bins were emptied. Asked about any different procedure we need to follow to make sure towels are replenished. Came back 3 night, again towels were not changed and toilets were not cleaned. We did raise the concern with reception team. We paid £934 for 3 nights and the brand of the hotel carries a value, we were taken aback and confused with our experience. Just wanted to highlight, if there is a different procedure to get linen n towels changed, then that should be informed at the time of check in as we never had this experience before. Hope this feedback would be taken in right sense.
Read More
Stuart
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel has just been taken over, was a Radission before, and is undergoing decorating, which wasn’t made aware off.
Stephanie
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The breakfast included was great, staff were friendly and helpful. Rooms were a good size
Victoria
icon-with Children
with Children
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This is our second time at the hotel and we’ve recommended it to others. The location and the shuttle bus are really convenient. Rooms are a decent size with good amenieties. But if you’re booking soon be aware that the pool is out of action and there is a lot of refurb work happening. I didn’t know this and certainly don’t feel it was reflected in the price. Some of the staff are lovely, but the breakfast team can be quite rude! Book it for the location rather than the service!
Read More
Wenha
icon-with Children
with Children
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Cons: The rooms are outdated, with peeling walls and flaking paint in many areas. The plumbing is old, and the shower water temperature fluctuates between hot and cold. The air conditioning can provide heating, but its cooling performance is weak. The bedding has a slight smell of smoke. Parking within the complex is expensive, which feels unnecessary given the already high room rates. Pros: You can tell that this hotel was once very luxurious. The surroundings are beautiful, and it is very quiet at night. The service quality is excellent, and the breakfast is delicious. The shuttle service to Disney is very convenient. Many areas are currently under renovation, so it should improve over time.
Read More
Daniel
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

It was ok but christmas dinner was expensive and terrible
Stephen
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Poor air quality
rodrigo
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Everything was perfect
Laurent
icon-with Partner
with Partner
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Chambre superbe dans un cadre soigné !
Angela Karen
icon-Leisure
Leisure
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Shower was just a trickle, Asked for a latte only half a cup Hotel very worn and tired Could not open fridge
Frederic
icon-with Partner
with Partner
6.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Trace d humidite dans la salle de bain. Fuite d eau dans la chambre lie a la salle de bain. Omelette froide sans good, banane d aspect externe bonne pourrie en interne…
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 HOTEL PARIS MARNE-LA-VALLÉE by IHG

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 1,000 reviews
Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews HOTEL PARIS MARNE-LA-VALLÉE by IHG

Number of reviews per page
20
40
Top reviews
Tina
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The garden and golf course
Audrey
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

La chambre et la literie étaient confortable. Mais sincèrement des cheveux au plafond, pas de produit dans le pousse pousse pour se laver les mains, porte de la salle de bain cassé, porte douchette cassé. A ce prix c’est inacceptable. Le prix n’est en aucun cas justifié.
Nicole
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was very nice and so were the staff. It was very close to Disney and the shuttle was great! Only complain is that there seems to be a bit of miscommunication between the staff (could also be a language barrier) besides that we really enjoyed our stay.
CLAIRE
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice welcome Good and clean room Lovely reception area Good car park Only negative was the shower was a bit basic and strange - it was spraying out to the tiled floor despite trying to move it to face away from the floor/ shower screen was very small so it didn't help much! Would stay again.
Edouard
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

L’hôtel est en rénovation, tous les services ne sont pas encore disponibles. Le personnel est adorable!
Michael
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Ongoing renovation so it’s a construction zone. Stayed there because of free shuttle and price. Not a lot of food options.
Chris
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

After being let down by an Airbnb we booked this in Expedia and arrived about 30 minutes later. The welcome at the hotel is excellent, gorgeous lobby area, beautiful scent and well air conditioned. The hotel is currently being refurbished but it doesn’t interfere at all. The rooms are beautiful and well air conditioned. Very comfortable too. There is an excellent breakfast that is approx €25 per adult and free for kids which was a great start for our day. There is a shuttle bus that goes every 30 minutes to Disney and back - this was invaluable - precise brilliant service. The hotel grounds are beautiful - they have a play park for the kids, cycle paths and rental bikes. We wish we had stayed longer! We are delighted to have stumbled upon this hotel. We will definitely stay again.
Read More
Anna-Karin
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hjälpsam personal Svalt på rummet Bra frukost Trevligt bemötande
Chen
icon-with Children
with Children
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was good. Lobby is very spacious and modern. Shuttle to Disney is convenient, but there could be some air conditioning right? Now let's talk about what went wrong. Not a four star experience. We booked a room with a king bed on Expedia, when we were checked in, received a room with a queen bed. When we called to ask the front desk, the answer was that we paid for a queen bed. Later we reviewed our Expedia receipt and confirmed that indeed we reserved the king. My wife was right beside me but the front desk man only gave me one key, which is a real issue as you still need to insert the card in the room to activate lights like it's still 1999 so whenever one of us leaves we have to substitute the key card with something else. The toilet still had stains which they tried to clean but it was obvious still dirty. The toilet also did not flush down without me resorting to breaking up my own excrement using the toilet cleaner and flushing 5x more. The room only had two towels but there were three of us so we had to ask for more towels. What a strange experience. Not worth the extra money we paid to stay here.
Read More
Daliya
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The property is beautiful and courteous staff. Breakfast service was brilliant. We had issue with room, booked room for 2 adults and 2 kids, walked into room with no second bed made and with only 2 set of towels. Highlighted the issue but was only given 2 extra bath towels, had to go to reception and request for linen to make the second bed, which was do promptly after that. Next day when we returned in the evening to the room, the towels were not replenished again and the toilet was not cleaned, nut beds were made and bins were emptied. Asked about any different procedure we need to follow to make sure towels are replenished. Came back 3 night, again towels were not changed and toilets were not cleaned. We did raise the concern with reception team. We paid £934 for 3 nights and the brand of the hotel carries a value, we were taken aback and confused with our experience. Just wanted to highlight, if there is a different procedure to get linen n towels changed, then that should be informed at the time of check in as we never had this experience before. Hope this feedback would be taken in right sense.
Read More
Stuart
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel has just been taken over, was a Radission before, and is undergoing decorating, which wasn’t made aware off.
Stephanie
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The breakfast included was great, staff were friendly and helpful. Rooms were a good size
Victoria
icon-with Children
with Children
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This is our second time at the hotel and we’ve recommended it to others. The location and the shuttle bus are really convenient. Rooms are a decent size with good amenieties. But if you’re booking soon be aware that the pool is out of action and there is a lot of refurb work happening. I didn’t know this and certainly don’t feel it was reflected in the price. Some of the staff are lovely, but the breakfast team can be quite rude! Book it for the location rather than the service!
Read More
Wenha
icon-with Children
with Children
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Cons: The rooms are outdated, with peeling walls and flaking paint in many areas. The plumbing is old, and the shower water temperature fluctuates between hot and cold. The air conditioning can provide heating, but its cooling performance is weak. The bedding has a slight smell of smoke. Parking within the complex is expensive, which feels unnecessary given the already high room rates. Pros: You can tell that this hotel was once very luxurious. The surroundings are beautiful, and it is very quiet at night. The service quality is excellent, and the breakfast is delicious. The shuttle service to Disney is very convenient. Many areas are currently under renovation, so it should improve over time.
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Daniel
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

It was ok but christmas dinner was expensive and terrible
Stephen
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Poor air quality
rodrigo
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Everything was perfect
Laurent
icon-with Partner
with Partner
10.0
/10
Reviewed 41 week(s) ago

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Chambre superbe dans un cadre soigné !
Angela Karen
icon-Leisure
Leisure
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Shower was just a trickle, Asked for a latte only half a cup Hotel very worn and tired Could not open fridge
Frederic
icon-with Partner
with Partner
6.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Trace d humidite dans la salle de bain. Fuite d eau dans la chambre lie a la salle de bain. Omelette froide sans good, banane d aspect externe bonne pourrie en interne…
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