Hôtel AKENA Biarritz - Grande plage

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8.6
/10
Very Good
886 reviews

What Guests Say About Their Stay

Keith

10.0
/ 10
Breakfast was lovely and plentiful with freshly-squeezed orange juice. Room was very comfortable - we had asked for room on a low floor, which we got. All staff were friendly and helpful. The hotel is just a short walk from the very sandy beach and the bay surfers enjoy. It's also a couple of hundred yards from the town centre, a nightclub and post office. We ate each evening at the Bistrot Angeluan at the end of nearby Rue de la Bergerie. The staff there were very friendly and helpful - especially Josephine who speaks excellent English which she self-taught.

David

10.0
/ 10
The receptionist was exceptionally nice and accommodating. I mentioned I had a Zoom meeting shortly after I checked in and she offered a work area etc and was very nice thru out the stay, the room was very clean and the whole staff were excellent. I'll be back!

Pauline

10.0
/ 10
Allowed to check in super early which was much appreciated after a very early flight. Went straight to breakfast which was still on - great value and gorgeous. Proper orange juicer, boiled egg machine, fresh raspberries/blueberries & lovely pastries. No 11 bus from airport (€1.30) stops at St Charles le Marne stop just around the corner. You get back on for the airport at the stop just 1 min walk up street St Charles Victoria (one way system). 3 day bus ticket is just €8.60). Beach is end of street 3 minute walk. Shops are 10 min walk same direction then turn left. Room was small but fine. Good quality towels/toilet roll & rictuals shower gel/ shampoo & handwash. If you don't get room cleaned first day you get token for free soft drink/glass of wine - great value/idea. Windows opened fully which was great & air con heated room perfectly when needed (April stay). Sky News & BBC News on telly plus Netflix & ability to cast. Let us keep room on till 3pm last day for free as flight was later. Can't recommend hotel enough. Free sweets in jars in foyers and large umbrellas for use. Really friendly staff. On a quiet street with beautiful houses. Carrefour express & little bakery/chemist & pub just behind hotel, out front door & turn left, turn left just before bus stop opposite church. Walk up past Charlie's pub and swing left. Can't recommend enough! Get airport bus back & get Flix or Blabla car coach to San Sebastián from airport for day trip.
In the Area
See Map
19 Avenue De La Reine Victoria, Pyrénées-Atlantiques, Biarritz, Aquitaine, France, 64200

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hôtel AKENA Biarritz - Grande plage is a hotel is located at Biarritz. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hôtel AKENA Biarritz - Grande plage

19 Avenue De La Reine Victoria, Pyrénées-Atlantiques, Biarritz, Aquitaine, France, 64200
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Location


Hôtel AKENA Biarritz - Grande plage is a hotel is located at Biarritz.

About Hôtel AKENA Biarritz - Grande plage

Not all hotel allow guests with pets, but Hôtel AKENA Biarritz - Grande plage welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hôtel AKENA Biarritz - Grande plage.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hôtel AKENA Biarritz - Grande plage is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hôtel AKENA Biarritz - Grande plage is the right place to stay.

All facilities in Hôtel AKENA Biarritz - Grande plage

Bar, Cafe and Lounge Hôtel AKENA Biarritz - Grande plage
Bar, Cafe and Lounge
Functional Hall Hôtel AKENA Biarritz - Grande plage
Functional Hall
Lobby Hôtel AKENA Biarritz - Grande plage
Lobby
Exterior Hôtel AKENA Biarritz - Grande plage
Exterior
Others Hôtel AKENA Biarritz - Grande plage
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Transportation

  • Limited parking
  • Area shuttle with surcharge

Food and Drinks

  • Breakfast
  • Snack bar

General

  • Banquet
  • Parking

Accessibilty

  • Disabled access friendly
  • Accessible parking

Things to Do

  • TV lounge

Connectivity

  • Free WiFi

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Hôtel AKENA Biarritz - Grande plage

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hôtel AKENA Biarritz - Grande plage
44
Number of floors in Hôtel AKENA Biarritz - Grande plage
4
Another facilities in Hôtel AKENA Biarritz - Grande plage
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Multilingual staff

Frequently asked question in Hôtel AKENA Biarritz - Grande plage

What are available facilities at Hôtel AKENA Biarritz - Grande plage?
There are top facilites at Hôtel AKENA Biarritz - Grande plage such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hôtel AKENA Biarritz - Grande plage?
The standard check-in time at Hôtel AKENA Biarritz - Grande plage is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hôtel AKENA Biarritz - Grande plage provide breakfast?
Yes, Hôtel AKENA Biarritz - Grande plage provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hôtel AKENA Biarritz - Grande plage?
Hôtel AKENA Biarritz - Grande plage is a 3.0-star hotel.
How many floors does Hôtel AKENA Biarritz - Grande plage have?
Hôtel AKENA Biarritz - Grande plage has 4 floors.
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More Reviews from Other Guests in Hôtel AKENA Biarritz - Grande plage

8.6
Very Good
From 886 reviews
Cleanliness

9.0

Room Comfort

8.2

Location

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Hôtel AKENA Biarritz - Grande plage

Number of reviews per page
20
40
Top reviews
Keith
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was lovely and plentiful with freshly-squeezed orange juice. Room was very comfortable - we had asked for room on a low floor, which we got. All staff were friendly and helpful. The hotel is just a short walk from the very sandy beach and the bay surfers enjoy. It's also a couple of hundred yards from the town centre, a nightclub and post office. We ate each evening at the Bistrot Angeluan at the end of nearby Rue de la Bergerie. The staff there were very friendly and helpful - especially Josephine who speaks excellent English which she self-taught.
Read More
Raisa
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Small but clean room, would recommend
David
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The receptionist was exceptionally nice and accommodating. I mentioned I had a Zoom meeting shortly after I checked in and she offered a work area etc and was very nice thru out the stay, the room was very clean and the whole staff were excellent. I'll be back!
Pauline
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Allowed to check in super early which was much appreciated after a very early flight. Went straight to breakfast which was still on - great value and gorgeous. Proper orange juicer, boiled egg machine, fresh raspberries/blueberries & lovely pastries. No 11 bus from airport (€1.30) stops at St Charles le Marne stop just around the corner. You get back on for the airport at the stop just 1 min walk up street St Charles Victoria (one way system). 3 day bus ticket is just €8.60). Beach is end of street 3 minute walk. Shops are 10 min walk same direction then turn left. Room was small but fine. Good quality towels/toilet roll & rictuals shower gel/ shampoo & handwash. If you don't get room cleaned first day you get token for free soft drink/glass of wine - great value/idea. Windows opened fully which was great & air con heated room perfectly when needed (April stay). Sky News & BBC News on telly plus Netflix & ability to cast. Let us keep room on till 3pm last day for free as flight was later. Can't recommend hotel enough. Free sweets in jars in foyers and large umbrellas for use. Really friendly staff. On a quiet street with beautiful houses. Carrefour express & little bakery/chemist & pub just behind hotel, out front door & turn left, turn left just before bus stop opposite church. Walk up past Charlie's pub and swing left. Can't recommend enough! Get airport bus back & get Flix or Blabla car coach to San Sebastián from airport for day trip.
Read More
J
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Lovely stay
Mahamudar
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean and convenient
Ana
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very friendly helpful staff. Easy parking. Very centrally located. We liked the choice of not having the room serviced for one night and having a free drink at the bar instead.
Grant
icon-with Partner
with Partner
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

All aspects were excellent.
Alexandra
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The hotel is charming and located in an excellent part of town, with transit to the airport just outside the door. The rooms are modern and comfortable, and the hotel is very clean. The staff is lovely!! Silvie at the front desk was always warm, friendly and very helpful!!! There are nearby restaurants and a nice bakery, but the central part of town is just a short walk! The WiFi worked well. Don’t hesitate to stay here!
Read More
Sikiu
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

For One time in our way to San Sebastián was a really good Choice, it was really a good decisión tu stayed there
Tatiana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Perfect
Thierry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Really nice staff, great breakfast , clean hotel Best price /value
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Being part of a 2,000 mile road trip we picked this hotel because it provided parking facilities for €20 per night. I was sent a pre-check in questionnaire which I duly filled in ahead of time, part of which was my request for a parking space close to reception as I have a painful back issue (slipped disc). However, upon arrival I was promptly told that there were no parking spaces available, despite the hotel offering spaces and my request for said parking. At no point prior to check in was I informed that there were no parking spaces available, instead I was told I could park in the pay and display areas around the hotel but these were prohibitively expensive and therefore out of the question. I was then left to try and find alternative parking elsewhere and ended up a twenty minute walk from the hotel. A poor show that tainted an otherwise excellent trip..
Read More
Jonathan
icon-
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Room was clean and comfortable. Hotel is well located and easy to walk around the town or to the beach. Would recommend.
Richard
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

I arrived very late at 4am and the night staff member on reception was super helpful and friendly despite the busy streets full of revellers from the festival.
Craig
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Good property Great location and staff
Sandra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Staff were so welcoming and friendly. Lovely hotel in an excellent location close to beach and restaurants, all walking distance. Hotel was adorable, loved it. Definitely go back and stay again.
Eduardo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Great little boutique hotel. Marco at the front desk was very helpful
Flavia
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Nice hotel for the price. The room wasn't ready when we arrived and the duvet was way too hot.
JoAnne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Staff very helpful! Breakfast excellent and make over of this hotel bright and comfortable!
Number of reviews per page
20
40

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Lobby 4 Hôtel AKENA Biarritz - Grande plage

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 886 reviews
Cleanliness

9.0

Room Comfort

8.2

Location

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hôtel AKENA Biarritz - Grande plage

Number of reviews per page
20
40
Top reviews
Keith
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was lovely and plentiful with freshly-squeezed orange juice. Room was very comfortable - we had asked for room on a low floor, which we got. All staff were friendly and helpful. The hotel is just a short walk from the very sandy beach and the bay surfers enjoy. It's also a couple of hundred yards from the town centre, a nightclub and post office. We ate each evening at the Bistrot Angeluan at the end of nearby Rue de la Bergerie. The staff there were very friendly and helpful - especially Josephine who speaks excellent English which she self-taught.
Read More
Raisa
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Small but clean room, would recommend
David
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The receptionist was exceptionally nice and accommodating. I mentioned I had a Zoom meeting shortly after I checked in and she offered a work area etc and was very nice thru out the stay, the room was very clean and the whole staff were excellent. I'll be back!
Pauline
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Allowed to check in super early which was much appreciated after a very early flight. Went straight to breakfast which was still on - great value and gorgeous. Proper orange juicer, boiled egg machine, fresh raspberries/blueberries & lovely pastries. No 11 bus from airport (€1.30) stops at St Charles le Marne stop just around the corner. You get back on for the airport at the stop just 1 min walk up street St Charles Victoria (one way system). 3 day bus ticket is just €8.60). Beach is end of street 3 minute walk. Shops are 10 min walk same direction then turn left. Room was small but fine. Good quality towels/toilet roll & rictuals shower gel/ shampoo & handwash. If you don't get room cleaned first day you get token for free soft drink/glass of wine - great value/idea. Windows opened fully which was great & air con heated room perfectly when needed (April stay). Sky News & BBC News on telly plus Netflix & ability to cast. Let us keep room on till 3pm last day for free as flight was later. Can't recommend hotel enough. Free sweets in jars in foyers and large umbrellas for use. Really friendly staff. On a quiet street with beautiful houses. Carrefour express & little bakery/chemist & pub just behind hotel, out front door & turn left, turn left just before bus stop opposite church. Walk up past Charlie's pub and swing left. Can't recommend enough! Get airport bus back & get Flix or Blabla car coach to San Sebastián from airport for day trip.
Read More
J
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Lovely stay
Mahamudar
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean and convenient
Ana
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very friendly helpful staff. Easy parking. Very centrally located. We liked the choice of not having the room serviced for one night and having a free drink at the bar instead.
Grant
icon-with Partner
with Partner
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

All aspects were excellent.
Alexandra
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The hotel is charming and located in an excellent part of town, with transit to the airport just outside the door. The rooms are modern and comfortable, and the hotel is very clean. The staff is lovely!! Silvie at the front desk was always warm, friendly and very helpful!!! There are nearby restaurants and a nice bakery, but the central part of town is just a short walk! The WiFi worked well. Don’t hesitate to stay here!
Read More
Sikiu
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

For One time in our way to San Sebastián was a really good Choice, it was really a good decisión tu stayed there
Tatiana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Perfect
Thierry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Really nice staff, great breakfast , clean hotel Best price /value
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Being part of a 2,000 mile road trip we picked this hotel because it provided parking facilities for €20 per night. I was sent a pre-check in questionnaire which I duly filled in ahead of time, part of which was my request for a parking space close to reception as I have a painful back issue (slipped disc). However, upon arrival I was promptly told that there were no parking spaces available, despite the hotel offering spaces and my request for said parking. At no point prior to check in was I informed that there were no parking spaces available, instead I was told I could park in the pay and display areas around the hotel but these were prohibitively expensive and therefore out of the question. I was then left to try and find alternative parking elsewhere and ended up a twenty minute walk from the hotel. A poor show that tainted an otherwise excellent trip..
Read More
Jonathan
icon-
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Room was clean and comfortable. Hotel is well located and easy to walk around the town or to the beach. Would recommend.
Richard
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

I arrived very late at 4am and the night staff member on reception was super helpful and friendly despite the busy streets full of revellers from the festival.
Craig
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Good property Great location and staff
Sandra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Staff were so welcoming and friendly. Lovely hotel in an excellent location close to beach and restaurants, all walking distance. Hotel was adorable, loved it. Definitely go back and stay again.
Eduardo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Great little boutique hotel. Marco at the front desk was very helpful
Flavia
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Nice hotel for the price. The room wasn't ready when we arrived and the duvet was way too hot.
JoAnne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Staff very helpful! Breakfast excellent and make over of this hotel bright and comfortable!
Number of reviews per page
20
40